Fresh Jobs at Airports Company of South Africa Limited (ACSA)

Key Performance Output

The successful candidate will be reporting to the Senior Legal Contracts Management, and will be responsible but not limited to the following:

• Provide input into legal policies and monitor the impact of external factors.
• Conduct research on relevant standards, laws, regulations and applicable prescripts to ensure compliance.
• Review and advise management on legal implications of internal policies and procedures.
• Implement relevant policies, processes, standards and controls for contract management.
• Review standard contracts frequently to ensure compliance with changes in corporate strategy, category strategies and legislative requirements.
• Support category managers and business with contract negotiations during supplier and commercial tendering.
• ensure compliance to contracts policies and procedures.
• Support the contract termination process and perform termination activities in the system.
• Monitor contractor compliance against Service Level Agreements (SLA's), commercial contracts and construction contracts.
• Serve as a point of contact and provide guidance to customers on contractual matters.
• Identify legal risks and devise mitigation strategies to address risks.
• Monitor that appropriate courses of action have been taken where legal risks have been identified.
• Provide and interpret legal information, conduct training and disseminate appropriate legal requirements to the business and stakeholders.
• Serve as a point of contact to all business units and support capabilities with contract compliance-related issues.
• Ensure remedial actions are implemented timeously to address non-conformances.
• Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
• Provide legal advice/opinion and participate in the Tender Preparation and Evaluation Committee (TPEC), Central Bid Adjudication Committees (CBAC), and National Bid Adjudication Committee (NBAC).

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required: 

• Bachelor’s degree (3 years – 360 credits) NQF 7 in Law or equivalent legal qualification is essential.
• Bachelor’s degree (4 years - 480 credits) NQF 8 in LLB is advantageous.
• 6 - 8 years’ Legal Practice/Contract Management or relevant experience is essential.
• Microsoft Office at Intermediate Level
• Code B Driver’s License.

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Key Performance Output

The successful candidate, reporting to the Assistant Manager Fire and Rescue, will be responsible for the following:

• Ensure compliance to aviation legislative requirements (CAA – Civil Aviation Authority, ICAO – International Civil Aviation Organization, and Municipal by laws).
• Ensure the buildings comply with legislation, signage, escape routes, fire extinguishers, hose reels as per SANS
• Analysis of current systems and improvement thereof where required.
• Ensure regular site visits and inspections with staff
• Conduct training on fire prevention
• Develop and maintain a fire prevention plan
• Ensure that all fire equipment is serviceable.
• Produce monthly reports on Fire Prevention status
• Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions where required to ensure achievement of organisational goals and enhance emergency response preparedness.
• Maintain appropriate level of interaction with airport stakeholders

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required:

• Matric/Grade 12 is essential
• Relevant Diploma (Fire Prevention) is Essential
• 3 years operational Fire and Rescue is Essential.
• Be able to read/ Interpret plans.
• Fire Fighter1 and 2
• Hazmat Awareness
• Hazmat Operations
• Drivers License

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Key Performance Output      

The successful candidate will be reporting to the Manager: Landside Operations and will be responsible but not limited to the following:

• Conduct audits, report on deviations and follow up to ensure remedial actions have been implemented.
• Daily inspections and monitoring of availability and functionality of Landside building infrastructure (QMS).
• Detect and proactively monitor events in collaboration with other departments and report on deviations.
• Monitor process and system efficiency within Landside operations (through put and dwell time) and recommend/implement remedial action where needed.
• Investigate escalated customer queries and provide feedback to customer service.
• Respond to accidents and incidents within the Landside environment.
• Conduct routinely walkabouts of the entire Landside.
• Monitor and manage shuttle service to ensure on time arrivals, cleanliness, acceptable drivers conduct and compliance of busses (operating permits)
• Facilitation of VIP as and when required.
• Assist with the permit process (diplomats and VIP’s) where applicable.
• Assist manager with Landside project activities.
• Record keeping of any incidents and accidents within the Landside environment.
• Compile daily reconciliation reports.
• Provide input into monthly departmental management reports.
• Adhere to and ensure adherence to statutory regulations, organisational standards, policies and procedures. 
• Report non-compliance and implement corrective actions to ensure compliance.
• Ensure external Stakeholder compliance to relevant legislative requirements, SOP’s, operational standards and policies and practices. 
• Take remedial action in case of non-compliance.
• Liaison with safety department to ensure safety compliance with regards to any works on the Landside.
• Participate in pre-audit process to minimise final audit findings.
• Assure stable employee relations by managing conflict and creating a positive working environment.
• Ensure that work is executed in accordance with contract (time frame, SLA, scope, quality).
• Management of contractors and service providers through applicable conditions of contract.

Technical Skills and Experience

The following skills & experience is required or equivalent of such is required:

• Higher Certificate in Commercial or Business management is essential.
• 2 years Public Management operational experience is essential 
• 1 year Operations supervisory experience is essential
• Code-B motor vehicle licence
• Basic proficiency of MS Office packages

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Key Performance Output

The successful candidate will be reporting to Group Executive Operations Management, and will be responsible but not limited to the following:

• Participate in the overall Operations Management strategy formulation and take shared institutional responsibility for shaping and executing the ACSA Service Standards function.
• Drive innovation and translate innovation into integrated products and services for the group that will enhance the customer experience and commercial viability of ACSA and client enterprises.
• Provide alignment and integration with South African Tourism Services Associations and other relevant bodies in the servicing sector.
• Develop comprehensive customer experience management strategies and frameworks based on research and best practises.
• Develop guidelines, policies, procedures, and other related program content, to align with best practice and frameworks, and enable business operations to carry out and enhance programs 
• Ensure effective and regular communication of new statutory regulations, organisational standards, policies and procedures to ensure full awareness amongst employees, external clients (passengers and cargo) and contractors 
• Identify Best Practices in the field of client services & customer experience through the analysis of customers, competitors, and benchmark studies 
• Define customer research parameters and frameworks to ensure the needs of all differentiated groups are met i.e., Business Travellers, Leisure, Families Assisted and Special needs passengers
• Identify and propose interventions and align with Airport RGMs, Clients, and other internal ACSA divisions 
• Define customer research parameters and frameworks to ensure the needs of all differentiated groups are met i.e., Business Travellers, Leisure, Families Assisted and Special needs passengers
• Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions required to ensure achievement of organisational goals 
• Accountable for operational team performance through effective management within policies and procedures to ensure achievement of standards/objectives. 

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required: 

• Bachelor’s Degree (4 years – 480 credits) NQF Level 8 Economics/Marketing/Communication is essential.
• Master’s degree NQF Level 9 is advantage 
• 8 years operational industry experience in customer experience is essential.
• 4 years Senior management experience is essential.
• Microsoft Office at advanced level.
• Code B;Motor vehicle licence is essential