Cashbuild is the largest retailer of building materials and associated products, selling directly to cash-paying customers through its 255 (and growing) stores in South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi and Zambia. Cashbuild which employs 4 738 people, comprises Cashbuild Limited and the operating subsidiaries registered in the abovementi...
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Description:
- Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Requirement:
- Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
- Grade 12 without related work experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
- Valid South African ID or work permit
- Ability to perform basic calculations accurately.
- Must be willing to work shifts, weekends and public holidays
- Must be able to work under pressure
Key Performance Area:
Customer Service
- Advise and assist Customers on correct products and queries.
- Assist with and resolve Customer complaints
Merchandising Standards
- Bulk stock area to be merchandised safely and according to Store layout plan
- Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
Housekeeping
- Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
- Correct shelf price labelling within area of responsibility.
- Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
- Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
- Report any discrepancies to the Store Manager
Manage Stock Loss
- Report damaged stock within area of responsibility to Store Manager
Values:
Integrity
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
Client focus
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality
Personal development
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn
go to method of application »
Description:
- Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Requirement:
- Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
- Grade 12 without related work experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
- Valid South African ID or work permit
- Ability to perform basic calculations accurately.
- Must be willing to work shifts, weekends and public holidays
- Must be able to work under pressure
Key Performance Area:
Customer Service
- Advise and assist Customers on correct products and queries.
- Assist with and resolve Customer complaints
Merchandising Standards
- Bulk stock area to be merchandised safely and according to Store layout plan
- Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
Housekeeping
- Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
- Correct shelf price labelling within area of responsibility.
- Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
- Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
- Report any discrepancies to the Store Manager
Manage Stock Loss
- Report damaged stock within area of responsibility to Store Manager
Values:
Integrity
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
Client focus
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality
Personal development
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn
go to method of application »
Description:
- Administrate Payroll payments and processes.
Requirement:
- Minimum Grade 12 or NQF 4
- Ability to communicate in English
- Communication skills
- Previous experience (minimum 1 year) an advantage (full training will be provided)
- Valid ID or passport with applicable work permit
- Communicate with Internal Customers
Key Performance Area:
Third party payments
- Meet deadlines for payments
- Compile reports and do EFT Payments
- GL recons to have no outstanding issues longer than 60 days.
Queries
- Give feedback within Standard query deadline and escalate if necessary
- Keep record on queries and give feedback to Management
Payment of Payroll Salaries
- Meet deadlines & Cut-off dates (Payroll/Casuals/ Driver's and ad hoc projects)
- Accuracy of data input & variable links (Personal / Bank)
- Know and Comply with Statutory Requirements
- Verify integrity of data received
- Verify compliance to Salary Bands
- Manage ad hoc payments.
Administration & Record Keeping
- New Employee file checklist must be completed within set deadlines.
- Meet external and internal audit standards and requirements
- Update and maintain Leave Management records (Sick, WCA, Disability, Annual, Excessive Leave, Forfeit Leave)
- Filing to be up to date on and around your desk & the strong room area.
- Benefits reporting & Administration. (Death/Disability, Terminations & Funeral Claims)
Reporting
- Monthly reporting to Line Managers/Divisional Managers & Store Managers
- Third party & Garnishee Payments
- Pro-active reporting of Overtime, Leave, Disability & Sick Leave
Competencies:
Planning
- Ensures that the necessary means to perform the job are available on time.
- Puts matters in an efficient order when planning.
- Makes the plan understandable for everyone involved.
- Makes, and maintains a realistic plan.
- Sets priorities.
Performing under pressure
- Delivers good results under pressure.
- Persists when faced with setbacks.
- Continues to do the right thing under pressure, without making mistakes.
- Maintains an even performance under pressure.
Drive
- Sets high standards for his/her own performance.
- Works hard to realise above average results.
- Believes in the feasibility of goals, is dedicated.
- Often does more than is expected of him/her.
Assertiveness
- Isn't afraid to enter into discussion.
- Effectively stands up for his/her own opinion.
- Can handle criticism.
- Speaks up when others cross his/her boundaries
Integrity
- Keeps promises.
- Creates realistic expectations.
- Is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
Client focus
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome
- Approaches the client's question with a can-do mentality.
Personal development
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn.
go to method of application »
Description:
- To plan, organise, control, and coordinate the day-to-day Information Technology activities, ensuring that systems, services, and infrastructure work reliably and securely. To provide support to the IT Operations Manager and guidance to the IT functions and its technical personnel.
Requirements:
- NQF 5 with minimum 2-3 years relevant experience in similar or related position
- Practical and theoretical knowledge of IT Systems, Services and Infrastructure
- General management knowledge and skills
- Proven Technical experience in computer software and hardware, including servers and systems.
- Proven experience to effectively co-ordinate IT personnel and set department priorities.
- Strong written and verbal communication in order to communicate with team members, management personnel, and end users.
- Problem solving abilities or skills addressing user issues with software, hardware, and servers
Key Performance Area:
General IT Operations Management
- Directing activities of IT Technical personnel to both support end users and to assist with IT upgrades and directives.
- Input to and support of IT policies and procedures to ensure that the department operates effectively and reliably.
- Develop guides for users and technicians, such as FAQ documents or employee handbooks for IT department personnel.
IT Operations Monitoring
- Ensure adherence to monitoring of servers, networks, computer and data integration services systems for irregularities and performance issues.
- Ensure adherence to monitoring of back-ups for IT Systems.
IT Operations Support
- Assess help desk inquiries to ensure personnel are assigned to resolve reported issues.
- Assess and resolve help desk or service desk escalations and end user escalations, including 3rd parties.
- Support IT activities while upgrading systems and servers and migrating data, including methods to streamline upgrade process, monitor systems to ensure that it remains stable and usable.
- Maintain data security.
IT Third Party Management
- Ensure adherence to agreed Third Party service level agreements (SLAs).
- Monitoring of Hardware / Software quotes for IT repairs / upgrades.
- IT Capacity Planning and System Improvement
- Input to capacity planning and performance enhancement servers, networks, and computer systems.
- Assess system data and error logs, along with user reports, to determine areas for improvement or repair.
IT Reporting
- Input to Progress, performance, and operational reports.
- Input to Weekly Services reporting.
- Input to Monthly Services reviews.
- Root cause analysis (RCA)
- Open call reviews
- Ad-Hoc Management Reports
go to method of application »
Description:
- Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Requirement:
- Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
- Grade 12 without related work experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
- Valid South African ID or work permit
- Ability to perform basic calculations accurately.
- Must be willing to work shifts, weekends and public holidays
- Must be able to work under pressure
Key Performance Area:
Customer Service
- Advise and assist Customers on correct products and queries.
- Assist with and resolve Customer complaints
Merchandising Standards
- Bulk stock area to be merchandised safely and according to Store layout plan
- Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
Housekeeping
- Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
- Correct shelf price labelling within area of responsibility.
- Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
- Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
- Report any discrepancies to the Store Manager
Manage Stock Loss
- Report damaged stock within area of responsibility to Store Manager
Values:
Integrity
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
Client focus
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality
Personal development
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn
go to method of application »
Description:
- Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.
Requirements:
- Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
- Must have well developed business acumen
- Must be able to work under pressure
- Must be computer literate (Basic computer literacy)
- Must have strong leadership skills
- Must have strong administrative skills
- Own transport is preferable with valid drivers licence
- Must have own cell phone
- Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
- Must have strong Human Resources Management skills
- Attention to detail
Key Performance Area:
Strategic Management
- Develop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiatives
Grow and Protect Market Share
- Grow transactions, sales and market share in store as defined in the budget
- Achieve sales budgets and growth objectives
- Manage and promote the customer loyalty programmes and 3rd party credit
- Develop action plans to protect the markets where competitors are entering the markets.
- Ensure Store Business plans are implemented and updated when required
Customer Service
- Manage the implementation and monitoring of the Customer Service strategy in the store
- Ensure an effective Delivery Service is maintained within the store as per company policy
- Grow and maintain VIC and charge card client base
- Recommend Range improvements to suite the market
Asset Control
- Manage and control shrinkage within the Store as per policy
- Protect Assets (Cash, Stock and Fixed)
- Managing Debtors within the Store
- Analyze security requirements and recommend changes in the Store.
- Ensure physical security measures in the store are implemented and maintained.
Business Trade Licenses (Countries)
- Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable
Human Resource Management
- Manage manpower requirements in line with the Company and Division strategy
- Ensure Succession Planning & Career pathing is in place within the store
- Ensure open communication / relations with the Store Employee Forum and staff.
- Ensure training & Development is in place for the store.
- Manage Employee Relations within the store
Maintaining Store Standards
- Conduct daily floor walks
- Ensure implementation of agreed Action Plans (PIP’s) where necessary
- Monitor adherence of Company standard compliance in the Store
- Ensure maintenance of housekeeping standards
- Ensure merchandising policies and standards are adhered to
- Ensure ready for business is implemented within the stores
- Ensure lighting, store and racking is maintained in good condition
Stock Management
- Ensure stock is ordered and received as per policy
- Ensure that damage stock is cleared as per policy
- Implement Obsolete / deranged stock action plans as per policy
- Manage the slow moving stock as per policy
- Implement excess stock action plans as per policy
Store Safety (OHSA) Standards
- Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
- Ensure all required checklists are completed
- Ensure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislation
- Investigate, report and manage OHSA Incidents
Expense management
- Manage the Store to the Financial Model and benchmarks
- Maintenance of expenses in line with budget within the store
Insurance Claims Administration
- Report all incidents to the relevant insurer.
- Liaison with relevant insurer on the claim particulars and validity of the claim
- Submission of documentation to the relevant insurer.
Management of CB Way
- Implement and maintain controls and disciplines as per the CB Way
go to method of application »
Description:
- Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.
Requirements:
- Grade 12 or minimum of 1 (one) year work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Must have strong administration skills
- Must be willing to work shifts, weekends and Public Holidays
- Must be able to work under pressure
Key Performance Area:
Cash Handling
- Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
- Ensure goods are correctly identified and captured on the Point of Sale Terminal.
- Capture the correct payment type received from Customers on the Point of Sale Terminal
- Ensure you have sufficient change at all times
- Ensure Pick-ups are done accurately and within the set parameters
- Ensure Cash-ups are done accurately at the end of your shift
- Ensure all your daily takings have been dropped into the Drop Safe / vault
- Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.
Administration
- Sign, compile, and file all related documentation relating to the Cashiers function
Ready for Business
- Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
- Direct Customers to relevant person who can assist him / her
- Ensure that you comply with the company’s dress code
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility
- Report any discrepancies to the Store Manager
Security Awareness
- Security (e.g. ensure system password control at till point are adhere to)
- Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements
go to method of application »
Description:
- Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.
Requirements:
- Grade 12 or minimum of 1 (one) year work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Must have strong administration skills
- Must be willing to work shifts, weekends and Public Holidays
- Must be able to work under pressure
Key Performance Area:
Cash Handling
- Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
- Ensure goods are correctly identified and captured on the Point of Sale Terminal.
- Capture the correct payment type received from Customers on the Point of Sale Terminal
- Ensure you have sufficient change at all times
- Ensure Pick-ups are done accurately and within the set parameters
- Ensure Cash-ups are done accurately at the end of your shift
- Ensure all your daily takings have been dropped into the Drop Safe / vault
- Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.
Administration
- Sign, compile, and file all related documentation relating to the Cashiers function
Ready for Business
- Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
- Direct Customers to relevant person who can assist him / her
- Ensure that you comply with the company’s dress code
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility
- Report any discrepancies to the Store Manager
Security Awareness
- Security (e.g. ensure system password control at till point are adhere to)
- Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements
go to method of application »
Description:
- Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.
Requirements:
- Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Must be literate
- Must have strong numeric skills
- Proven attention to detail
- Must be able to work under pressure
- Must be willing to work shifts, weekends and Public Holidays
Key Performance Area:
- Ensure no goods leave Cashbuild stores without the relevant documentation
- Completed correct and full
- Correct date, time, sequence, and signature on document has been captured
- Ensure all Customer returns are correctly recorded in the End Controller book and authorised
- Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks
- Sign the End Control keys IN / OUT daily
- All exit / entry doors must be closed if not in use
- To ensure that loading and off-loading shutter doors are closed at all times where not in use
- Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
- Conduct random searches on Employees when they leave the Store
Customer Service
- Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
- Direct Customers to relevant person who can assist him / her.
Ready for Business
- Adhere to Ready for Business and Beyond my Control as per the CB Way
go to method of application »
Description:
- Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Requirement:
- Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
- Grade 12 without related work experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
- Valid South African ID or work permit
- Ability to perform basic calculations accurately.
- Must be willing to work shifts, weekends and public holidays
- Must be able to work under pressure
Key Performance Area:
Customer Service
- Advise and assist Customers on correct products and queries.
- Assist with and resolve Customer complaints
Merchandising Standards
- Bulk stock area to be merchandised safely and according to Store layout plan
- Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
Housekeeping
- Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
- Correct shelf price labelling within area of responsibility.
- Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
- Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
- Report any discrepancies to the Store Manager
Manage Stock Loss
- Report damaged stock within area of responsibility to Store Manager
Values:
Integrity
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
Client focus
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality
Personal development
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn
Method of Application
Use the link(s) below to apply on company website.
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