Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Specific Job Responsibilities:
- Ensure all client queries are dealt with in a professional manner and timeously.
- Ensure Incident reports are completed correctly and handled as required, including communication to clients where required.
- Ensure client satisfaction is top priority in our line of business.
- Ensure all daily reports and statistics are filed correctly.
- Ensure that all relevant video footages pertaining to incidents are downloaded and saved.
- Give positive or negative feedback to tellers with regards to processes after viewing video footages.
- Recommend corrective actions to tellers if feedback is negative.
- Advise management of flaws in teller processing.
- Investigate all variances encountered during processing of clients deposits and client queries.
- Provide feedback to clients where necessary.
- Keep a thorough record of all counterfeit notes and send returns to head office as required.
- Provide documentation and feedback to head office with regards to investigations and insurance claims when requested to do so.
- Keep a proper record of all investigations.
- Assist with ad hoc tasks.
Key Performance Areas (KPA’s)
- Investigate all variances.
- Report any irregularities to Management.
- Ensure that all information on incident reports are correct.
- Give clients constant feedback regarding queries.
- Report any differences over R 200.00 to Branch Manager and if no manager to you Regional manager.
- Report any faulty cameras and VSI’s to Branch Manager if no manager report any faulty equipment to Suppliers.
- Handling of all queries, incident and initial investigation reports.
- Ensure that all relevant documentation for investigations are complete and neat.
- Ensure all incident reports and investigation documentation are filed correctly daily.
- Ensure that all cameras are 100% operational and reported if found not to be operational.
- Any other reasonable duties/instructions issued by Management.
Minimum Qualifications
- Grade 12 or NQF Level 4 Certificate.
- Registered Grade C PSIRA Certificate.
- MS Office computer literacy (Word, Excel & Outlook)
Skills
- Good interaction skills, bilingual, communication & negotiation skills.
- Pleasant telephonic mannerism.
- Portray a professional image.
- Excellent administration skills.
- Good writing & reporting skills.
- Excellent time management.
- Honest, reliable and trustworthy characteristics
Knowledge
- Have knowledge and understanding of relevant legislation.
- Minimum of 3 years experience in the specific working area.
- Be proficient in MS Office programs.
Abilities
- Must be a team player.
- Must be honest and reliable, and of good health.
- Willing to work long hours/overtime due to job requirements.
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Main purpose of the job:
- To achieve and exceed all regional sales targets as set by the business.
Qualification & experience:
- Matric.
- Previous sales management experience with a successful track record.
- Minimum of 5 years sales experience with a successful track record.
- Sales / Marketing degree or diploma
DUTIES:
Sales:
- In conjunction with the Branch Managers conduct sales projections per geographical area.
- Set sales and growth targets.
- Analyse sales figures and the provision of data information to enable management to take business decisions.
- Assist direct reporting Sales Consultants to meet set targets, and support Branch Managers in managing their sellers to achieve sales targets.
- Provide Induction, Sales and Product training to Sellers in conjunction with the technical team.
- Ensure debtors control in respect of new clients and installations are in place
- Handle client complaints.
Marketing:
- Ensure that any product approved by the Technical Department is sold by the Sales Consultants.
- Give feedback from clients and consultants about products to the Technical department or suppliers.
- Analyse marketplace to establish needs.
- Assist in market research of any new product before the product is launched.
- Ensure that products are available at the right time at the right place.
- Ensure the lead times are in line with customer needs and demands.
- Formulate and implement pricing strategies for products and services.
- Ensure that pricing strategies deliver highest margin while optimising growth in clients
- Ensure that pricing strategies are in line with overall corporate and marketing plans.
- Formulate discounts and specials where appropriate.
Advertising and Promotions:
- Formulate and implement advertising objectives in line with corporate and marketing plans.
- Analyse industry and competitor advertising strategies.
- Control advertising budget.
- Liaise with advertising suppliers.
- Assess effectiveness of advertising.
- Formulate and implement promotion strategy and objectives.
- Conduct planning and execution of promotions.
- Ensure that material for a public relations exercise meet overall communication objectives.
Management:
- Compile, implement and control marketing plan and budget.
- Assist Client Service Department with the analysing of client complaints.
- Supply marketing related information to management team.
- Attend management meetings.
- Formulate and implement strategies for LSS department as well as corporate business hub.
- Compile and implement policies and procedures.
- Compile and implement performance appraisal system.
- Conduct sales meeting.
Client Liaison:
- Assist with any problems or complaints.
- Give full feedback to clients when necessary.
Human Resources:
- Recruit and assist with the recruitment of new sales staff.
- Involved in disciplinary hearings.
- Identify training needs and arrange for training.
Job requirements & other attributes:
- Computer Literate (MS Office, advanced Excel, PowerPoint).
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Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
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Overall Purpose of the Job:
- Ensure effective completion of all administration duties pertaining the area.
Minimum qualifications and experience:
- Grade 12 or equivalent
- Excellent verbal and written communication
- Minimum of 2 years admin background
- Computer literate – MS Office
- Experience with Listener – advantageous
Main duties & Responsibilities:
- Incumbent has to collect quotes for allocated area.
- Check that quotes are on Listener.
- Assign quotes to a technician.
- Prioritize calls to optimize travelling time for technicians.
- Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
- Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
- Assist sales in booking technicians
- Voiding of Aged jobs and giving pipeline figures of installations
- Assisting JHB in sending job cards
- BNS and insurance reports
- Scheduling installations for CPT sales
- Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
- Follow up on Top 20, Low Bat and Overactive list
- Resolve all queries related to scheduling immediately and escalate complications.
- Assist technicians, loading of radios and putting on test
- EHS Assistance
- Technical assistance to clients
- Follow up on all jobs with forward for scheduling the same day.
- Ensure department runs efficiently by assisting to relieve in the absence of a team member.
- Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
- Assist in Technical invoicing
- Distribution of service and installation stock to Technicians.
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Reporting to the Branch Manager
- The position will report to the Branch Manager.
- The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times. To ensure the posting of Security Officers
Key Performance Areas: (Not totally inclusive)
- Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
- Ensuring the posting of Security Officers are done timeously.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- General management and supervision of security staff.
- Ensuring that all HR related queries are dealt with promptly.
- Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
- Attend meetings with FSS Management and with the Client.
Qualifications, experience and other competencies
- Grade A
- Matric Certificate or equivalent
- Minimum 5yrs security managerial experience
- Strong administrative and organizational skills, with the ability to work independently and professionally
- Highly motivated and enthusiastic
- Must be able to work under pressure
- Proficiency in Microsoft Word, Outlook, SAP as well as Excel
- Experience in working in a Hazardous Environment
- Qualification in HSE / HIRA / RCAT
- Fire Fighting and First Aid
- CCTV experience / Active track / bloodhound etc
- Drivers licence
- Own reliable vehicle
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Minimum Requirements
- Grade 12, Matric
- Minimum of 3 years experience as a controller
- Computer literate
- No criminal record.
- PSIRA registered with a Grade C
- Must be fully bilingual
- Experience in Vehicle and radio monitoring highly advantageous
- Valid Drivers Licence required
Key Performance Areas (not totally inclusive)
- Regular communication with vehicles
- Monitoring vehicle on tracking system
- Report writing skills
- Ensure security and manage staff
- Planning of routes and schedules
- Communication with clients and sorting out their queries
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Minimum Requirements:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 5 years’ experience in the security industry.
- People management experience.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s Licence is required.
- Must be firearm trained for Business Purpose
- No criminal record
- Applicants to reside in Durban
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Dealing with all required administration matters.
- Liaising daily with Branch management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Management.
go to method of application »
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
go to method of application »
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
go to method of application »
Armed Officers
- Matric/Grade 12 (Minimum Grade 10)
- Valid PSIRA Grade A registered
- Valid Armed Response
- Driver’s license - Code 8/EB (minimum 2 years driving experience)
- Valid Firearm Competency (Business purposes)
- Previous CPO experience preferential
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Overall Purpose of the Job:
- You will be accountable and responsible for the timeous payment to all vendors for work provided or services rendered to Fidelity ADT (Pty) Ltd within contractual payment terms and ensuring housekeeping of all vendor accounts in SAP are managed accordingly.
Key Responsibilities:
- Daily processing of vendor tax invoices.
- Ensuring GRIR is kept at a minimum and target met at month ends.
- Timeous requesting of vendor statement in order to submit payment reconciliations, reconciling between statement and SAP vendor line activity report, in line with Audit standards and requirements.
- Maintaining the Vendor Age Analysis, by ensuring that no items are evident in 90, > 90 / 120 days without acceptable explanations / valid reasons.
- Clearing of all debit balances evident on the weekly and monthly Vendor Age Analysis, unless acceptable explanation/ valid reasons are provided and approved my Management.
- Attention to prepayment payments moved to prepayments, brought back to the vendor account and cleared and reconciled accordingly.
- Resolve all queries and old outstanding tax invoices, evident on vendor statements.
- Ensure timeous escalations are met, in prevention of overdue accounts and non-payments.
- Ensuring all tax invoices are paid within contractual payment terms, as onboarded, and approved by Procurement.
- Ensuring that all discount settlements are deducted and recorded in line with discount vendors.
- Ensuring that no vendor accounts are under threat of suspension. Immediate action is required to uplift the suspension.
- Send out Open PO report to the business users and follow up to ensure that all old PO’s are closed in the SAP system.
- When liaising with the business, all means of communication for query resolution is required, particularly face-to-face interaction where possible, in order to ensure accurate and speedy resolution of said queries.
- Ensuring all processes and policies are adhered to pertaining to the P2P process and that the 3-way match is accurately performed.
- Ensure that the Housekeeping file is completed accurately and by the due date as stipulated monthly.
- Loading of payment files (DME) in SAP and ensuring the immediate accuracy of these, prior to submission.
- Ensuring that filing of all payment batches are kept up to date, as prescribed by Management. Team roster is in place.
- Assisting with any reporting assigned to you, as part of teamwork. Reporting such as GRIR, Open PO, Debit balances, BEE and Vendor compliance requirements.
- Assisting with all Audit queries when required.
- Assisting with Ad Hoc tasks and projects when required by Management.
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Job Summary:
- We are seeking a qualified and experienced Defensive Driving Instructor to conduct defensive driving courses for drivers of all ages and experience levels.
- The ideal candidate will have a strong background in defensive driving techniques, accident prevention strategies, and traffic safety regulations.
Key Responsibilities:
- Conduct defensive driving courses in a classroom and/or practical setting.
- Instruct students on defensive driving techniques, hazard recognition, and accident avoidance strategies.
- Teach students how to react in emergency situations and handle adverse weather conditions.
- Provide individualized feedback and guidance to students to improve their driving skills.
- Ensure a safe and supportive learning environment for all students.
- Keep up-to-date with car safety features and technological advancements in vehicle safety.
- Maintain accurate records of student attendance and progress.
- Collaborate with other instructors and staff to improve course curriculum and delivery.
- Stay current on traffic laws, regulations, and best practices in defensive driving.
Qualifications:
- High school diploma or equivalent; additional certification in defensive driving instruction preferred.
- Minimum of 3 years of experience as a defensive driving instructor or related field.
- Strong knowledge of defensive driving techniques, accident prevention strategies, and traffic safety regulations.
- Valid driver's license and clean driving record.
- Must Be PSIRA Registered
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Minimum Requirements:
- Clear criminal record
- PSIRA accredited at least with Grade C
- At least 5 years’ control room experience in the security industry or similar role where you have supervised or managed people/teams
- Computer literate with good knowledge of Microsoft Outlook, Excel and Word
- Excellent verbal and written communication skills
- Knowledge of South African geographics for operational efficiency
- Management experience is an advantage
- Own transport required
- Must be able to work long hours
- Must be able to work under pressure
Job Specification:
- Supervision of subordinates to ensure Service Level Agreements are met
- Prepare for fleet departures of FLM teams – Monitor operations to ensure FLM teams are ready
- Monitor to ensure the planning of FLM schedules is as per Service Level Agreement
- Tracking control
- Issuing of smart lock access where applicable
- Maintaining contact with all custodians/client where applicable
- Ensuring we meet the uptime requirements as per client standards
- Maintaining all documentation and administration duties
- Constant communication with ATM Operations Manager for daily debriefing
- Ensure all risk and operational concerns are escalated immediately
- Logging of technical callouts where required
- Perform adhoc duties where applicable
- Providing reports/feedback to client and management where required
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Minimum Experience:
- 5 years’ experience in an administrative role within a fleet maintenance or workshop environment (Transport or Fleet Supervisor/Controller)
- Experience in a maintenance call centre (advantageous but not compulsory)
- Strong knowledge of vehicle parts, service schedules, repair processes, labour rates, licensing, COFs, tyres, and fleet maintenance
- Technical background in fleet or automotive maintenance
Minimum Qualification:
- Matric/Grade 12
- Certificate/Diploma Transportation Administration
Key Responsibilities & Outputs
Fleet Administration:
Booking Vehicles for Repairs & Services:
- Schedule vehicles for mechanical repairs, servicing, tyre replacements, and ad hoc repairs at supplier premises
- Ensure vehicles are not under warranty, maintenance, or service plans before authorizing repairs
Verifying & Tracking Work Performed:
- Conduct site visits to suppliers to verify that quoted work is actually being performed
- Ensure suppliers are not overcharging or duplicating repairs
- Report any inconsistencies, delays, or quality concerns to the Fleet Manager
Handling Repair & Service Requests:
- Receive repair and service requests from Fleet Controllers and the Regional Fleet Manager
- Check the history of each vehicle before booking repairs
- Obtain detailed repair quotes from suppliers and load the information accurately on GreenFleet
- Ensure quotes include correct vehicle registration, fleet number, odometer reading, and itemized breakdown of work
Approvals & Cost Management:
- Verify repair costs and flag discrepancies (e.g., duplicate repairs, incorrect labour rates, incorrect odometer readings)
- Send quotes for approval to the Fleet Manager
- Create and send purchase orders (POs) for approval and ensure they are received
- Follow up on delays in approvals to prevent downtime
Tracking & Reporting:
- Monitor ongoing repairs and follow up daily on progress
- Generate weekly reports on vehicle repair statuses
- Track open purchase orders and compile a consolidated report
- Maintain a tracking report of daily quotes received from suppliers
Invoice Processing & Supplier Coordination:
- Follow up with suppliers on outstanding invoices
- Verify invoice amounts against approved purchase orders
- Ensure invoices are processed and receipted correctly
- Investigate and resolve any invoicing or cost-related discrepancies
Liaising with Stakeholders:
- Work closely with Fleet Controllers, Fleet Managers, and suppliers
- Ensure efficient communication between internal teams and external suppliers
Supplier Oversight & Quality Control:
Site Visits & Work Verification:
- Physically inspect vehicles undergoing repairs at supplier workshops
- Compare quoted work with actual repairs to confirm accuracy
- Identify any unnecessary or unapproved work being performed
- Assess repair quality and report back to the Fleet Manager
Supplier Performance Management:
- Flag suppliers with repeat cost discrepancies or service delays
- Provide feedback on supplier reliability, repair turnaround times, and quality of work
- Assist in evaluating supplier contracts based on service performance
Office Administration:
- Maintain accurate and up-to-date filing records for the vehicle fleet
- Perform ad hoc administrative tasks assigned by the Admin Manager and Fleet Manager
- Handle general office administration (printing, scanning, filing, etc.)
Competencies Required:
- Organizational Skills: Strong ability to plan, prioritize, and manage multiple tasks
- Technical Knowledge: Familiarity with fleet maintenance, repair processes, and automotive parts
- Attention to Detail: Ability to verify quotes, invoices, and repair work
- Problem-Solving: Ability to identify and resolve discrepancies in repairs and invoices
- Supplier & Stakeholder Engagement: Ability to build relationships and ensure service quality
- Process-Driven Approach: Strong adherence to fleet procedures and approval workflows
- Time Management: Ability to follow up on vehicle downtime, pending approvals, and supplier delays
- Communication Skills: Strong written and verbal communication with suppliers and internal teams
- Integrity & Trust: Ensures accuracy in financial tracking and repair approvals
Skills Required:
- Office Administration & Record-Keeping
- Interpersonal Communication & Relationship Management
- Report Writing & Documentation
- Fleet Software (e.g., GreenFleet) & Data entry
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Main purpose of the job:
- To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
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Key Responsibilities:
- Deliver technical and product training to enhance agent performance.
- Coach and mentor teams to elevate service quality and efficiency.
- Continuously improve training strategies and materials.
- Ensure teams provide accurate, courteous, and consistent customer service.
- Act as a subject matter expert, driving knowledge excellence.
- Measure training effectiveness and support performance improvement.
- Collaborate with divisional managers to optimise processes and training.
- Conduct refresher courses and manage knowledge checks.
Minimum Qualifications and Experience:
- Bachelor’s degree in human resources/management, Training or Development or any related area.
- Relevant Training Qualification
- Minimum 3 years relevant experience in the role is required
- Computer literate skills
- Solid experience with Microsoft Office
- Experience in security industry will be advantageous
- Code 08 Drivers Licence
Main Duties:
New Hire Induction & Onboarding
- Conduct comprehensive induction training for all new agents.
- Ensure agents understand and comply with company policies, processes, and customer service standards.
- Provide hands-on product and system training to build agent confidence and competence.
Product, Technical & Soft Skills Training
- Deliver ongoing product, technical, and service training to improve agent performance.
- Coach agents on effective communication, sales techniques, and problem-solving skills.
- Facilitate refresher training to reinforce key knowledge areas and address performance gaps.
Performance Coaching & Development
- Identify training needs through call monitoring, performance reviews, and feedback.
- Work with team leaders and managers to develop targeted coaching plans.
- Conduct one-on-one coaching sessions to improve agent efficiency and service quality.
Compliance & Quality Assurance
- Ensure all agents adhere to company policies, compliance regulations, and industry standards.
- Conduct regular knowledge assessments and quality checks to maintain training effectiveness.
- Provide feedback on service consistency and call handling based on quality audits.
- Engage with the National QA Manager
Training Materials & Reporting
- Develop and update training content, scripts, and knowledge bases.
- Maintain accurate training records, attendance sheets, and assessment results.
- Provide training reports and performance insights to management for continuous improvement.
Continuous Learning & Support
- Organize monthly training sessions and workshops to keep agents up to date.
- Assist with implementing new processes, tools, and customer engagement strategies.
- Act as a subject matter expert, ensuring agents stay ahead of industry trends and customer expectations.
Method of Application
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