Fresh Jobs at Sage

Key Responsibilities:

• Planning your daily activities a few months ahead of time
• Accurate processing of payroll information
• Preparing and balancing sets of reports and payslips
• General office administration
• Month end Processes including backups and roll-overs
• Completing a monthly process checklist and adhering to all other audit requirements
• May be required to perform Account Manager duties as part of a growth opportunity

Competencies

• Action Oriented
• Communicate Effectively
• Collaborates
• Ensures Accountability
• Adaptability Skills, know-how and experience:

Must Have

• Minimum 1 years’ experience in payroll processing on VIP Premier and/or Sage300 People
• Proficient in Excel
• Successful completion of an assessment

Preferred

• Experience in an Outsourcing environment will be beneficial
• Experience in running different types of reports.
• Worked on a large payroll
• Experience in importing financial & fixed information

Technical / Professional Qualifications

• Grade 12

Key Performance Indicators

• All output supplied to internal clients is 100% on time, in full and error free
• Operate 100% in line with Outsourcing Control Framework and key business processes for the outsourcing payroll administrator team
• Operating or willingness to operate at a minimum average rate of 60% on clients during the month.
• Enhancing and maintaining own system and statutory knowledge and achieving a minimum of 70% in the annual assessments 

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Job Description 

• The Regional Digital Strategist defines and oversees the execution and performance of the Africa and the Middle East region’s digital strategy, encompassing all public (Web sites, landing pages, microsites, social sites) and private (customer portal, partner portal, sales portal) web properties. They will manage and integrated approach to paid, earned and owned digital media, as well as all supporting infrastructure (Web content management, analytics, social platforms, marketing automation platforms).

Key Responsibilities:(8 or 10 max)

• Drive and coordinate integration of digital strategy across all channels (content, paid media, social, web, SEO) within the Sage matrix organisation
• Define a primary set of digital key performance indicators (KPIs), and develop and manage a dashboard reflecting progress toward each KPI
• Prioritise best practice of aligning buyer’s journey for NCA and C4L lifecycle marketing
• Collaborate with and advise other functions (e.g. product marketing, communications, customer marketing, sales, customer service, customer success) to define the nature of, and desired outcomes from, digital experiences for primary audience categories (e.g. customers, prospects, partners, sales)
• Use analytics – often in partnership with marketing operations – to continuously audit and improve digital experiences and outcomes
• Drive testing of digital user interfaces (e.g. landing pages, microsites, portal pages)
• Stay abreast of emerging digital technologies, media opportunities, approaches and strategies
• Work closely with IT and marketing operations to define business requirements for evaluation, acquisition, implementation and integration of digital systems
• Act as the catalyst for digital transformation, promoting cross-functional focus on customer experience
• Advise other functions, especially digital marketers and web developers, on digital best practices spanning interface design, user experience, new capabilities, privacy laws and regulations, and digital strategy compliance
• Create and maintain maps and use cases of digital activities and touchpoints for primary audience categories
• Conduct internal and external stakeholder sentiment studies to improve digital experiences Skills, know-how and experience:

Must have: (5 or 6 Max)

• 6 to 10 years in roles of increasing responsibility in digital marketing, with a strong focus on digital go-to-market strategies, web design, digital media and analytics
• More than 3 years of experience with b-to-b social media
• Ability to define and socialize digital strategies that extend across business and geographic segments
• Development of strategic KPIs and comprehensive supporting metrics to guide optimisation, digital performance and report results
• Experience working with, and successfully managing high performance teams and agencies
• Depth of technical understanding necessary to understand what is currently possible and what is emerging from a digital technology trends perspective
• Experience in utilisation of web content management, social media, marketing automation, digital media and search engine optimization platforms
• Strong experience developing high-yield digital inbound strategies from search engine marketing to social media
• Experience with A/B, multivariate and usability testing

Preferred: (2 or 3 Max)

• Agency experience a plus
• Significant, verifiable experience optimising digital interfaces to drive deeper engagement and positive user experiences

Technical / Professional Qualifications

• Bachelor’s degree in marketing, user interface design, or quantitative/analytical field
• Relevant Google certifications (Google Academy)
• Digital Marketing Certification a plus

Key performance indicators: (3-5 Max)

• Attraction metrics/Web traffic
• Acquisition metrics/Web conversion
• Social and SEO metrics
• Optimisation metrics
• Internal and external sentiment metrics Direct reports: 3 colleagues (social, content, paid media)

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Job Description

•  Responsible for generating revenue through direct sales, of Sage Outsourcing, via outbound calls to prospective marketing leads. Maintains an active pipeline, calls on prospects and works with the prospective customer through the entire sales cycle. Manage the sales relationship with new and existing customers by proactively contacting & meeting with customers to maintain a consistent high level of service delivery, whilst identifying further new business opportunities. Proactively contribute to the weekly planning process, providing market, competitive and customer data and insights. Works to coordinate internal resources as necessary to help close opportunities. Conversations are typically insightful, open ended and address the general business needs of the customer and how they can benefit from the use of Sage Outsourcing. Job has basic understanding of both Sage and the competitive landscape.

Key Responsibilities Key Accountabilities

• New Sales (Generate and respond to sales leads; completing a first response and converting them into sales; Be active on social media for Sage – LinkedIn, Twitter, etc.;
• Assist with customer briefings & sales readiness around the relevant products; Calling clients / on-site visits to provide the necessary information to the customer regarding our service scope/contract;
• Follow up calls; Providing accurate information to the Due Diligence team to perform due diligence and credit checks; Providing quotes and engagement agreements;
• Corresponding with legal in terms of changes to client contracts;
• Develop understanding of customers' diverse and specific business needs;
• Apply product knowledge to meet those needs; Be the expert in understanding technical / functional capabilities of Sage products;
• Eliminate existing or outstanding sales issues by troubleshooting and problem solving;
• Managing own diary in order to organise and prioritise daily and weekly goals;
• Contribute to team and progress meetings to update and inform colleagues about changes;
• Meet Outsourcing sales targets and Outsourcing sales performance KPI’s as prescribed by Outsourcing.
• Existing customers (Regularly liaising with existing clients to identify new business opportunities;
• Progressively manage an opportunity pipeline, closing all possible opportunities;
• Upkeep of electronic records using marketing, sales and training based technologies (CRM);
• High level project management of all new contracts and services to the prescribed clients; - Daily liaison with other members of the team to provide information and ensure that Customers receive excellent customer service and suppliers provide consistent services;
• Advising on changes and trends in the marketplace and the activities of competitors
• Marketing (Support vertical and horizontal marketing initiatives;
• Examine the needs of the primary regions through market studies, internet, magazine articles, customer interaction and other external sources;
• Representation at events and select sales and partner situations such as road shows, trade fares, end user events, and sales calls etc.
• Generate effective market introduction for new products and cross selling to existing customers;
• Follow marketing drives and promote them to end users via emails, telephone follow ups or direct meetings)

Required Competencies

• Customer Focused at the forefront of providing service excellence
• Action oriented and able to take on new tasks with enthusiasm
• Communicates Effectively especially when doing client meetings & Demos for potential new clients
• Trustworthy, able to gain the confidence and trust of others easily and honour commitments
• Innovative, able to spot opportunities to do things better and share best practice.
• Collaborative, building and maintaining strong working relationships and working with colleagues to meet shared goals.

Must Have
Skills, know-how and experience:

• Sage 300 People product knowledge
• Proficient in MS Word and Excel
• Excellent communication skills (English)
• Business maturity
• Target driven
• Excellent time management and follow-up skills
• Ability to work independently in dynamic and fast-paced environment
• Team player with the ability to share knowledge

Preferred

• Sage 300 experience
• Premier Payroll product knowledge
• Reliable transport for customer demo’s
• Previous sales experience in Payroll Outsourcing environment
• A “can do” attitude

Technical / Professional Qualifications

• B. Com Degree or similar work experience
• Certification as a VIP Premier and/or Sage 300 People Support Consultant or VIP Premier and/or Sage 300 People Consulting, or similar work experience

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Job Description 

• This role by not only delivering thorough and efficient testing but in leadership activities such as influencing, mentoring, coaching and leading test teams for short periods of time. A Senior Test Engineer is expected to be an expert in their domain, reviews the work of others and conducts proof of concept projects on new testing approaches and tooling. In short, Senior Test Engineers must help to drive change and the direction of testing in their function; bringing team members (not just testers) along with them.

Key Responsibilities 

• Demonstrate an in-depth level of understanding of the system under test to enable risk assessment/mitigation and detailed estimation, creation and execution of test artefacts
• Plan and execute specific testing approaches within defined stage of development e.g. rapid, risk based, exploratory, regression, security, usability etc.
• Demonstrate continuous improvement in product, system knowledge and monitor technology trends to further increase the effectiveness of the testing function and evolve Sage's testing standards and practices
• Review and maintain existing automation suites to ensure they are optimised, maintainable and as efficient as possible.
• Demonstrate leadership skills including, producing effective test metrics, coaching, mentoring, influencing testing strategy, leading a team or POC project for short periods of time and providing recommendations
• Take responsibility for the full end to end testing phase, working with your own team and coordinating cross divisional test activities where necessary
• Demonstrate knowledge sharing activities across teams, disciplines, functions and locations
• Define Test Automation Approach, identify right tools and drive Automation coverage within the sprints

Must Have
Skills, know-how and experience:

• At least 5 years of hands-on software product functional testing
• Experience testing web applications (Expert level)
• Experience with API testing (Intermediate level)
• An instinctive attention to detail in all aspects of working and an ability to review the work of others and provide rich data feedback
• Good problem solving and troubleshooting approach; always able to provide logical solutions and options
• Clear verbal and written communication style to enable conversations with all levels of stakeholder including direct customers and to ensure accurate issue recording
• Must be able to assess tasks for the best testing approach and apply these throughout the different phases of a project.
• A keen consistent interest and understanding of testing standards and trends outside Sage and the ability to engage, influence and derive action from this
• Experience with agile methodologies

Preferred

• Experience with performance and/or security testing
• Experience with automation tools such as Selenium
• Good domain, component or product knowledge in either finance, payroll or HR fields
• Proven experience in testing including experience in designing and implementing test artefacts and experience of relevant automation tools

Technical / Professional Qualifications

• ISTQB Foundation or equivalent
• ISTQB Advanced or equivalent desirable
• Understanding of relational databases is required, including writing of advanced queries
• Relevant experience in a software development lifecycle, specifically methodologies associated with the agile approach to software development

Key Performance Indicators

• Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind
• Spends their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Can negotiate skilfully in tough situations with both internal and external groups; can settle differences with minimum noise; can be both direct and forceful as well as diplomatic; gains trust quickly; has a good sense of timing.
• Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Picks up on technical things quickly; is good at learning new industry, company, product, or technical knowledge—like Internet technology; does well in technical courses and seminars.

Key Stakeholders

• Test and Development Teams
• Test and Development Team Leads
• Development Managers and Test Managers
• Customers or Customer representatives e.g. customer services
• Product Owners
• The Test Community