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The Faircape Group is an independent development and property management company with more than 30 years of success in the industry. We incorporate free standing homes, sectional title units, as well as mixed use residential and commercial buildings. The recent acquisition in joining the retirement sector has seen the Group grow beyond expectation. We are a ...
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The Faircape Group has an exciting opportunity for a Senior Credit Controller (Debtors & Invoicing) to be involved with the accounting of our healthcare business units within the group. The incumbent will report directly to the HOD: Debtors & Invoicing.
- Responsible for reconciliation of debtor accounts, resolution of any queries or issues with debtor statements, production of accurate and timely debtor statements, reports and reconciliations, invoicing and billing for recurring & once-off invoices for various entities within the group. Rent roll reconciliations, show changes from month to month, and debit order reconciliations show changes from month to month
If you would like to build your career in a fast-paced, dynamic environment where opportunities are endless, then apply today!
Duties include but are not limited to the following:
Debtors
- Telephonic Collections/ Email reminder letter
- Reconciliation of debtors accounts
- Complaints and queries
- Levy clearance consents
- Invoices, credit notes & refunds
- Liaising with Attorneys
- Outstanding debt
- Bad debt handover
- Follow up and daily maintenance of age analysis
- Statements
Invoicing
- Once off invoices for various entities as per procedure
- Customer receipts, deposits and payments
- Allocation of customer receipts, deposits and payments to correct
- Capturing of any new recurring monthly invoices as per requests for new agreements
- Opening of new Customer Accounts as per Procedure
- Invoice/Billing reconciliation showing changes and comparing the Google sheet to the actual invoices on We Connect U
- Filing
- Perform ad hoc assignments as directed
Debit Order
- Monthly upload of all debit order clients to the Bank
- Monthly Debit Order reconciliation for various entities comparing prior month to current
- Updating debit order banking details for new client's on We connect U and bank
- Ensuring the reconciliation with variance notes are submitted in the agreed timeframes
- Ensuring the Bank upload, and reconciliation ties back to each other as per procedure
- Ensure all unpaid debit orders are contacted as per procedure and check bank error report for unpaid reasons to advise clients
Cashbook
- Capturing of all receipts and debit orders
- Capturing declined debit orders and resubmission of Debit orders
- Allocation of receipts
- Capturing of deposits/receipts
- Daily capturing of receipts
- All queries are concluded on a daily basis
- All emails are attended to
Qualifications:
- Minimum NQF6 - National Diploma in Accounting essential
Experience and Knowledge:
- 3 years experience in debtors and invoicing
- Accounts payable and accounts receivable processes and bank reconciliations
- Solid knowledge of the debtors function, bank reconciliations and payment function
- Sound accounting knowledge
- Strong spreadsheet skills
Skills and Attributes
- Computer literate (experience in Google Drive, Sheets and Docs preferable)
- Excellent communication skills
- Able to perform under pressure
- Deadline driven
- Must be accurate
- Attention to detail
Specific Requirements
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing the job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45-minute lunch break. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.
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The Faircape Group has an exciting opportunity for a Senior Accountant to be involved with the accounting of various entities within the group. The incumbent will report directly to the Financial Manager.
If you would like to build your career in a fast-paced, dynamic environment where opportunities are endless, then apply today!
Duties include but are not limited to the following:
- Provide leadership, direction and guidance to the finance department.
- Work as part of the Senior Management team to contribute financial and operational expertise in the development and implementation of organisational strategies, policies & procedures, practises, etc.
- Interact with CEO, Finance & Staffing Committees by providing financial reports and information to ensure sound financial and operational governance.
- Responsible to produce monthly management accounts for various entities, including balance sheet, income statement, and supporting schedules
- Ensure Management Accounts packs are correct, and that due date deadlines are met
- Review Budget Vs Actual variances and report on any variances
- Reconciliation and reports of various company accounts with regards to cash flow
- Prepare audit packs, and liaise with auditors regarding annual financial statements
- Submission of statutory returns for VAT
- Review of payments for correct allocation and VAT treatment
- Weekly / daily review of all cashbooks, invoicing, debtors age analysis and assist in the management of the credit control process
- Authorisation of payments on the banking portal
- Investigate Expense variance, and add as notes to Income Statement schedules
- Respond to and follow up on accounts queries
- Respond to ad hoc projects, queries and analysis thereof
- Provide support to the Financial Manager
- Review of the system of internal controls and management and promotion of more effective management systems
Qualifications:
- Completed tertiary qualification in Accounting
Experience and Knowledge:
- A minimum of 2 years post article experience in commercial / corporate / operational environment
- Or 4 years experience as an Accountant in a commercial / corporate / operational environment
- Solid knowledge of financial processes, systems and related laws
- Must have been responsible for managing accounts to balance sheet and income statement
- Must have been responsible for ensuring that accounts are accurate and meaningful, and information contained in the accounts is accurate and relevant.
Skills and Attributes
- Computer literate (experience in Google Drive, Sheets and Docs preferable)
- Excellent communication skills
- Able to perform under pressure
- Must be accurate
- Attention to detail
- Proven organisational skills
- Able to perform manage deadlines and meet them
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
Specific Requirements
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing the job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45-minute lunch break. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.
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Job Description
We are looking for an all around Web Designer to manage the various websites within the Faircape Group. You will be working across a diverse range of business units ranging from medical, ISP Fibre, water and utilities, property etc. The successful applicant will be responsible for creating great websites for our diverse brands within the Faircape Group
Primary duties include conceptualising and implementing creative, and functional ideas for client websites, as well as creating visual elements that are in line with our clients' branding. You will be working closely with our marketing to ensure proper and hassle-free implementation.
The ideal candidate should have an eye for clean and artful web design. They should also have superior user interface design skills and should have a clear understanding of UI and UX principles.
The successful candidate will be able to translate high-level requirements into interaction flows and artefacts. They will be able to transform them into intuitive and functional designs.
Specific duties include, but are not limited to:
- Creating website designs
- Testing and improving the design of the website
- Establishing design guidelines, standards, and best practices.
- Maintaining the appearance of websites by enforcing content standards.
- Designing visual imagery for websites and ensuring that they are in line with branding for clients.
- Communicating design ideas using user flows, process flows, site maps, and wireframes.
- Incorporating functionalities and features into websites.
- Designing sample pages including colours and fonts.
- Preparing design plans and presenting the website structure.
- Keeping up to date with recent technological and software developments
- Digital retouching and image editing
- Working as part of a multidisciplinary team
- Creating detailed wireframes
Qualifications:
- A relevant diploma in a Graphic or Web Design will be highly advantageous
- Relevant short course advantageous
Experience and Knowledge:
- Technical ability
- Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
- Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
- WordPress development experience.
- Good understanding of content management systems.
- Good understanding of search engine optimization principles.
- Proficient understanding of cross-browser compatibility issues.
- Excellent visual design skills.
- Up-to-date experience with international web protocols, standards, and technologies.
Skills & Attributes:
- Imagination
- Creativity
- Patience
- Attention to detail
- Analytical skills
- Creative and open to new ideas
- Adaptable and willing to learn new techniques
- Excellent communication skills
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00. There can be some pressure to meet deadlines and so extra hours may be required.
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The Faircape Group has an exciting opportunity for an Accountant to be involved with the accounting of various entities within the group. The incumbent will report directly to the Financial Manager.
Duties include but are not limited to the following:
- Responsible to produce monthly management accounts for various entities, including balance sheet, income statement, and supporting schedules
- Ensure Management Accounts packs are correct, and that due date deadlines are met
- Review Budget Vs Actual variances and report on any variances
- Reconciliation and reports of various company accounts with regards to cash flow
- Prepare audit packs, and liaise with auditors regarding annual financial statements
- Submission of statutory returns for VAT
- Review of payments for correct allocation and VAT treatment
- Weekly / daily review of all cashbooks, invoicing, debtors age analysis and assist in the management of the credit control process
- Authorisation of payments on the banking portal
- Investigate Expense variance, and add as notes to Income Statement schedules
- Respond to and follow up on accounts queries
- Respond to ad hoc projects , queries and analysis thereof
- Provide support to the Financial Manager
- Review of system of internal controls and management and promotion of more effective management systems
Qualifications:
- Completed tertiary qualification in Accounting
Experience and Knowledge:
- 1 year post article experience/commercial experience or
- 3 years experience as an Accountant in commercial environment
- Solid knowledge of financial processes, systems and related laws
- Must have been responsible for managing accounts to balance sheet and income statement
- Must have been responsible for ensuring that accounts are accurate and meaningful, and information contained in the accounts is accurate and relevant.
Skills and Attributes
- Computer literate (experience in Google Drive, Sheets and Docs preferable)
- Excellent communication skills
- Able to perform under pressure
- Must be accurate
- Attention to detail
- Proven organisational skills
- Able to perform manage deadlines and meet them
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
Specific Requirements
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.
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We are seeking a weekend Locum Doctor at our Tokai Estate, Cape Town, to assist the sub-acute facility in conjunction with the current doctors based there.
Tokai Estate is a spectacular 60 bed fully accredited new sub-acute facility providing high quality care to patients of all ages.
Duties include but are not limited to:
- A daily morning ward round at the facility, providing in-patient medical care to +-25 patients
- Admission of new patients into the facility.
- Morning ward rounds starting at 08h00 (unless called for an emergency earlier by staff)
-
- On-call telephonic cover off-site after all patients are seen and queries dealt with. No routine call outs from home are required.
-
- The medical management of a variety of patients, post surgery or acute hospitalisation (eg. stroke, total hip replacement, spinal surgery, dementia). This includes treatment of general medical complaints and minor illnesses, monitoring pain and symptom control, at times providing palliative care, and screening for any patients who require referral back to their referring specialist / acute hospital.
- The treatment goal is to improve the medical and overall patient outcome during the physical rehabilitation period and to facilitate a safe and medically stable discharge, with the appropriate level of care. This involves working closely with and leading a multidisciplinary team (physiotherapist, occupational therapist, speech therapist, social worker, dietician)
- Support patients with health education
- Recording clear and contemporaneous consultation notes to agreed standards
Requirements:
- 3 - 5 years clinical experience.
- MPS / insurance membership and active HPCSA registration.
- Experience in internal medicine, family medicine, geriatrics, palliative care is beneficial.
- Willing to work within a multidisciplinary and nursing team environment.
Skills and Attributes
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance and service expansion.
- Effectively manage your own time, workload and effectively collaborate with the MDT team.
- Dependable, responsible, good communication skills.
- Empathetic manners, the successful candidate will have excellent client/customer service skills and be able to successfully communicate the gravity of diagnosis whilst reassuring patients.
- Keen interest to work in geriatric subacute/acute care.
- Enjoy and eagerness to work in the private sector.
- Conflict Handling skills
- Report writing skills
- Ethical and integrity
- Commitment to excellence to ensure the goals of the clinical team are met
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job sources.
Working Hours - We require Locum Doctors to work on weekends. On-call duty schedules would be determined on a case by case basis.
Standard operating hours:
- Weekends: 08h00 until 16h00 onsite
Weekend locum rate:
- R 5 000 to R 10 000 per weekend
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We currently have a vacancy for a Food Service Assistant at in Somerset West.
The successful incumbent will have a variety of tasks associated with food production and kitchen hygiene.
Job duties include, but is not limited to the following:
- Cleaning and preparation of vegetables, fruits and meats for cooking
- Cooking of simple foods
- Maintaining work areas and serving areas in a clean, sanitary and safe conditions
- Washing of crockery and cutlery
- Packing of supplies in the food storage areas
- Assist in storing unused food and supplies, dispose of unusable leftovers and garbage
- Perform other duties as assigned
Experience and knowledge:
- Similar experience in the kitchen and food preparation
- Knowledge of standard kitchen equipment, utensils and measurements
- Knowledge of sanitation practices related to handling and serving food
- Able to work as part of a team in a busy kitchen atmosphere
- Good interpersonal and communication skills
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Working Hours:
- Required to work 16.25 shifts per month. Normal working days are Mondays to Sundays, according to the roster, from 07h00 to 19h00.
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We are looking for a Psychologist to support our dynamic multidisciplinary team in achieving holistic patient care.
Overview of role:
- Our facility has 50 subacute beds and 6 acute beds and treats a variety of conditions from elective hip/knee/spine surgery to emergency surgery (abdominal/amputations), as well as medical conditions including CVA / Guillain Barre / cancer. We feel strongly about giving our patients the best care from all health professionals and recognise the need for mental health support in a setting where many patients have experienced a significant change in functioning.
- We have between 0-4 inpatients needing psychological intervention at any given time in the facility.
- It is preferable if the psychologist seeing them in the ward is able to follow up when the patient is discharged.
- We are looking for a psychologist who is available to see our inpatients when needed and provide our MDT with email/telephonic feedback where appropriate.
- It would be best for the psychologist to see our inpatients at the facility (rather than over Zoom). The psychologist could either see patients in their rooms (if private room) or in the meeting room.
- Observe, interview, and survey individuals
- Identify psychological, emotional, behavioural, or organisational issues and diagnose disorders
- Research and identify behavioural or emotional patterns
- Test for patterns that will help them better understand and predict behaviour
- Discuss the treatment of problems with clients
Qualifications
- Fully qualified Psychologist
- Professional Registration with HPCSA as a Psychologist
- Registered with BHF
Experience and Knowledge
- Knowledge of psychological theory and practice
- Independence and vibrancy
- Ability to work in a multicultural and multi-disciplinary perspective
- Commitment and loyalty
- Strong administrative and organising skills.
- Project management and planning would be an advantage
Skills and Attributes
- Must be able to work well with a team to ensure their patient receives the best care possible
- Listening skills
- Communicate effectively with the healthcare team, including the nurse, therapists, family, and anyone involved
- Strong interpersonal skills
- Compassionate
- Strong communication skills
- Making sound decisions
- Patience
- Flexibility
- Genuine interest to work with the elderly
- Creative
- Empathy
- Computer literate
- Professional
- Well-spoken and presentable
Specific Requirements
- Own Transport
- Clear health record
- Clear credit record
- No criminal record
- Solid and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
This will be a Service Level Agreement (SLA) with an independent contractor with Faircape Group. The wound care nurse has to be available after business hours for consultations as well.
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We are seeking a Housekeeping Supervisor at Noordhoek Manor to carry out various cleaning duties and to ensure our facilities are in an orderly condition.
Job duties include, but is not limited to the following:
Quality Control:
- Ensure priority tasks are completed timeously such as cleaning rooms prior to admission of new residents.
- Perform room inspection according to the standard checklist along with the Unit or Nursing Services Manager.
- Inspect work performed to ensure that it meets specifications and established standards.
- Report complaints about service and equipment.
- Ensure corrective actions given by the manager are implemented.
- Ensure that records of Housekeeping tasks are up to date and readily available.
- Routinely check on the condition of work areas to ensure that the work schedule is meeting the needs of the facility and adjust accordingly.
- Inform maintenance manager of any painting, repair work, replacements of furnishings and equipment that may be required.
- Recommend changes that could improve service and increase operational efficiency.
Personnel and Human Resources:
- Conduct daily morning meetings with Housekeepers to discuss workflow, allocation and to address any arising matters.
- Engage with Housekeeping staff to resolve performance and personnel problems, and to discuss company policies.
- Redirect issues through appropriate channels.
- Instruct staff in work policies and procedures, and the use and maintenance of equipment.
- Assist manager with screening of potential job applicants.
- Assist manager in evaluating employee performance and recommend personnel actions, such as promotions, transfers, and dismissals
Administration:
- Plan and prepare employee work schedules for everyday operations as well as once off events.
- Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
- Be available to meet with the direct line manager on a fortnightly basis.
- Report any urgent matters to the line manager immediately.
- Coordinate activities with other on-site staff to ensure that services are provided in an efficient and timely manner.
- Complete weekly report on Housekeeping tasks and staff as directed by the manager.
Stock Control:
- Check and keep an inventory of Housekeeping equipment and supplies and report problems, damage or loss to the manager.
- Ensure order of new supplies and stock are placed timeously. Issue supplies and equipment to Housekeeping staff
Customer Service:
- Perform or assist with cleaning duties as necessary if there are staff shortages.
- Assist with stain removal and cleaning of resident personal furniture as needed.
Experience and Education:
- Grade 10-12
- 1-2 years in similar position (Working within a Healthcare centre)
- Housekeeping training courses advantageous
Skills and Knowledge:
- Excellent working knowledge of cleaning appliances and their operations
- Knowledge regarding the proper use of cleaning/chemical agents
- Attention to detail and good communication skills
- Interpersonal skills
- Time management and organisational skills
Attributes:
- Leadership
- Critical thinking and problem solving
- Computer literacy
- Team work
- Attention to detail
- Responsibility and accountability
- Initiative and creativity
- Conflict resolution
- Flexibility
Specific Requirements:
- Own reliable transportation
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Must reside in close proximity from Noordhoek Manor
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
- We are offering a salary from R10 000 per month.
Working Hours:
- You will work from 06:30 - 16:30 Mondays to Friday with a 45 min lunch break, every alternative Saturday, with a day off during the week. Public holidays and Sundays as required.
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We are looking for a Senior Credit Controller (Debtors & Invoicing) to assist on a 2-month contract.
Responsible for reconciliation of debtor accounts, resolution of any queries or issues with debtor statements, production of accurate and timely debtor statements, reports and reconciliations, invoicing and billing for recurring & once-off invoices for various entities within the group. Rent roll reconciliations, to show changes from month to month, and debit order reconciliations showing changes from month to month.
Duties include but are not limited to the following:
Debtors
- Telephonic Collections/ Email reminder letter
- Reconciliation of debtors accounts
- Complaints and queries
- Levy clearance consents
- Invoices , credit notes & refunds
- Liaising with Attorneys
- Outstanding debt
- Bad debt handover
- Follow up and daily maintenance of age analysis
- Statements
Invoicing
- Once off invoices for various entities as per procedure
- Customer receipts, deposits and payments
- Allocation of customer receipts, deposits and payments to correct
- Capturing of any new recurring monthly invoices as per requests for new agreements
- Opening of new Customer Accounts as per Procedure
- Invoice/Billing reconciliation showing changes and comparing the Google sheet to the actual invoices on We Connect U
- Filing
- Perform ad hoc assignments as directed
Debit Order
- Monthly upload of all debit order clients to the Bank
- Monthly Debit Order reconciliation for various entities comparing prior month to current
- Updating debit order banking details for new client's on We connect U and bank
- Ensuring the reconciliation with variance notes are submitted in the agreed timeframes
- Ensuring the Bank upload, and reconciliation ties back to each other as per procedure
- Ensure all unpaid debit orders are contacted as per procedure and check bank error report for unpaid reasons to advise clients
Cashbook
- Capturing of all receipts and debit orders
- Capturing declined debit orders and resubmission of Debit orders
- Allocation of receipts
- Capturing of deposits/receipts
- Daily capturing of receipts
- All queries are concluded on a daily basis
- All emails are attended to
Qualifications:
- Minimum NQF6 - National Diploma in Accounting essential
Experience and Knowledge:
- 3 years experience in debtors and invoicing
- Accounts payable and accounts receivable processes and bank reconciliations
- Solid knowledge of the debtors function, bank reconciliations and payment function
- Sound accounting knowledge
- Strong spreadsheet skills
Skills and Attributes
- Computer literate (experience in Google Drive, Sheets and Docs preferable)
- Excellent communication skills
- Able to perform under pressure
- Deadline driven
- Must be accurate
- Attention to detail
Specific Requirements
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.
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We are seeking an experienced and energetic Wound Care Nurse (Independent Contractor) at our Onrus Manor in Hermanus. Ultimately, you will give our patients the best treatment based on their condition and help them recover as soon as possible. Onrus Manor health care facility provides high-quality care to retired persons requiring long-term care.
Duties include but are not limited to the following:
- Provide excellent nursing care to patients suffering from wounds.
- Assessing complex patient wounds when they develop or when patients are admitted.
- Cleaning patient wounds to remove bacteria and debris and minimize the risk of infection.
- Dressing patient wounds to create a barrier against bacteria.
- Working collaboratively with other members of the patient care team to determine if additional treatments or changes in care are required
- Educating patients and caretakers on wound care, infection and injury prevention, and pressure ulcer (bed sore) care
- Writing orders to expedite wound healing and avoid skin breakdown
Qualifications
- Registered with the South African Nursing Council as a Registered Professional Nurse,
- Have completed studies through one of the Wound Healing Association of South Africa (WHASA) approved wound care courses.
Experience and Knowledge
- 5 years experience and management of wounds, ostomy and continence care
- Having the appropriate technical skills to perform appropriate assessments, how to treat these wounds, how to stage wounds, which medications to prescribe, order appropriate tests as indicated, prescribe treatment plans and ensure they are working.
- Competent with different devices such as negative pressure therapy and ostomies.
- Patient education
Skills and Attributes
- Must be able to work well with a team to ensure their patient receives the best care possible.
- Communicate effectively with the healthcare team, including the nurse, therapists, family, and anyone involved.
- Strong interpersonal skills
- Compassionate
- Strong communication skills
- Making sound decisions
- Patience
- Flexibility
- Genuine interest to work with the elderly
- Creative
- Empathy
- Computer literate
- Professional
- Well-spoken and presentable
Specific Requirements
- Own Transport
- Clear health record
- Clear credit record
- No criminal record
- Solid and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
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We are seeking a reliable, passionate and certified Pilates Instructor (Independent Contractor) that can commit to an in-person part-time class schedule. Enjoy working with the senior community at our Heritage Manor in Somerset West.
Duties include but are not limited to the following:
- Verbal screening: ensuring that all users are safe to participate and are advised of what to do if they are not.
- Teach Pilates classes for a range of clients/or small groups, focusing more on individual attention and designing Pilates programmes based on posture types and ability
- Creating a welcome environment, putting clients at ease
- Offer variety in class, using variations of the Pilates methods and the use of small equipment
- Comply with Covid-19 regulations
Qualifications:
- Pilates Mat Certification
- Qualification in Human Movement Science
- Instructor need to be mobile (own vehicle) reliable, punctual and professional
Experience and Knowledge:
- Experience teaching both private and group classes at all levels and ages
- Training and experience teaching clients with injuries. Pilates for the elderly
Skills and Attributes
- Excellent communication and interpersonal skills
- Patient and detail-oriented accommodating and sensitive to client’s needs
Specific Requirements
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
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We are looking for a Podiatrist to diagnose and treat minor or serious injuries and diseases of the feet, ankles and the lower part of legs. Podiatrist responsibilities include conducting foot and ankle assessments, prescribing orthotics and applying therapeutic treatments for issues like arthritis, fractures and feet corn and calluses.
Ultimately, you will give our patients the best treatment based on their condition and help them recover as soon as possible.
The incumbent will be responsible to provide comprehensive Podiatrist services to the residents of the Health Care Centre and to provide limited services to the residents of the village based on referrals. Onrus Manor health care facility provides high-quality care to retired persons requiring long-term care.
If you want to work for a dynamic and reputable retirement group and have a passion for care then this is the job for you.
Duties include but are not limited to the following:
- Examine patients’ legs to diagnose diseases
- Use various podiatric techniques (like casting and laser therapy) to treat deformities and ailments
- Prescribe joint pain relief medication and foot orthoses that improve mobility
- Review patients’ medical history
- Advise patients on foot care and general wellness practices
- Order additional medical tests (like X-rays, ultrasounds and bone density tests) to form a better diagnosis if necessary.
Qualifications
- An approved certificate or Bachelor’s degree course or a Masters degree in podiatry Practical experience in a clinic or hospital.
- Current registration with the Health Professions Council of South Africa
Experience and Knowledge
- Experience as a Podiatrist
- Excellent knowledge of therapeutic and surgical treatments for the lower extremities
- Familiar with all types of foot problems including genetic abnormalities and deformities
- Good interpersonal skills and the ability to communicate well with the elderly
- Empathy and patience when dealing with serious diseases
- Up-to-date with latest technologies and treatments in Podiatry
Skills and Attributes
- Strong interpersonal skills
- Compassionate
- Strong communication skills
- Making sound decisions
- Patience
- Flexibility
- Genuine interest to work with the elderly
- Creative
- Empathy
- Computer literate
- Professional
- Well-spoken and presentable
Specific Requirements
- Own Transport
- Clear health record
- Clear credit record
- No criminal record
- Solid and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
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We are looking for a Bartender / Waiter for our Noordhoek Manor facility.
The successful incumbent will be responsible for carrying out assigned tasks involved in providing quality service to the residents and guests.
Cleaning agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.
Job duties include, but is not limited to the following:
- Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
- Cleaning and refilling cruet and condiment sets.
- Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
- To be completely familiar with the composition of all menu items.
- Serving food and beverages in accordance with laid-down standards, in a professional, courteous manner.
- At all times to be aware of and practice good customer relations, assisting the residents in any way which does not adversely affect other customers.
- Attending customer complaints satisfactorily.
- To be continually aware of, and maintain, the highest standards of personal hygiene and dress
- Preparation of alcoholic and non alcoholic beverages
- Restock and replenish bar inventory and supplies
Experience and knowledge:
- Proven experience as Waiter and Bartender
- Excellent customer service skills
- Ability to work as part of a team
- Good interpersonal and communication skills
- Knowledge of serving etiquette and basic wine knowledge
Skills and Attributes:
- Good interpersonal and communication skills
- Strong memory and anticipation
- Personal Hygiene
- Sense of urgency
- Well groomed
- Team player and positive attitude
- Focus on excellence and high quality standards
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Salary from R 5, 000 - R 7,000 Cost to Company per month. This is a fixed salary, no tips.
Working hours: Normal working days are Mondays to Sundays from 06h30 to 18h30, according to the roster. You will be required to work 16.25 shifts per month.
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Duties for this position include, but is not limited to the following:
- Data mining of target blocks
- Agent marketing efforts to obtain leads / new mandates
- Being visible in target blocks/ areas
- Maintaining database of clients
- Communication with existing clients
- Execution of Rental & Sale Mandates
- Rental Applications
- Sale Agreements
- Assist Leasing Admin Staff with rental renewals
- Reporting to Management
The role will cover the following geographical areas:
- Milnerton/Tableview/Blouberg
- Sea Point/Green Point/Mouille Point
- City Bowl & Woodstock
- Hout Bay
- Northern Suburbs
Qualifications:
- Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
- Valid Fidelity Fund Certificate - non-negotiable
Experience and Knowledge:
- Previous rental experience required and preferably an existing client base
- Must have detailed knowledge of a niche residential market (where you live)
- Administration experience required
- Property Sales experience advantageous
Skills and Attributes
- Energetic and well-connected in the particular niche market focused on
- Computer literate (Excel/Word/PowerPoint)
- Excellent communication skills
- Proven organisational and administration skills (Verbal and Written)
- Able to perform under pressure
- Customer service orientated
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
- Be able to work independently
- Well spoken and presentable
- Must be able to communicate at any level and working within a fast paced environment
Specific Requirements
- Own transport and driver’s licence essential
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
- Uncapped Internet at home
go to method of application »
Duties for this position include, but is not limited to the following:
- Data mining of target blocks
- Agent marketing efforts to obtain leads / new mandates
- Being visible in target blocks/ areas
- Maintaining database of clients
- Communication with existing clients
- Execution of Rental & Sale Mandates
- Rental Applications
- Sale Agreements
- Assist Leasing Admin Staff with rental renewals
- Reporting to Management
The role will cover the following geographical areas:
- Milnerton/Tableview/Blouberg
- Sea Point/Green Point/Mouille Point
- City Bowl & Woodstock
- Hout Bay
- Northern Suburbs
Qualifications:
- Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
- Valid Fidelity Fund Certificate - non-negotiable
Experience and Knowledge:
- Previous rental experience required and preferably an existing client base
- Must have detailed knowledge of a niche residential market (where you live)
- Administration experience required
- Property Sales experience advantageous
Skills and Attributes
- Energetic and well-connected in the particular niche market focused on
- Computer literate (Excel/Word/PowerPoint)
- Excellent communication skills
- Proven organisational and administration skills (Verbal and Written)
- Able to perform under pressure
- Customer service orientated
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
- Be able to work independently
- Well spoken and presentable
- Must be able to communicate at any level and working within a fast paced environment
Specific Requirements
- Own transport and driver’s licence essential
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
- Uncapped Internet at home
go to method of application »
Duties for this position include, but is not limited to the following:
- Data mining of target blocks
- Agent marketing efforts to obtain leads / new mandates
- Being visible in target blocks/ areas
- Maintaining database of clients
- Communication with existing clients
- Execution of Rental & Sale Mandates
- Rental Applications
- Sale Agreements
- Assist Leasing Admin Staff with rental renewals
- Reporting to Management
The role will cover the following geographical areas:
- Milnerton/Tableview/Blouberg
- Sea Point/Green Point/Mouille Point
- City Bowl & Woodstock
- Hout Bay
- Northern Suburbs
Qualifications:
- Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
- Valid Fidelity Fund Certificate - non-negotiable
Experience and Knowledge:
- Previous rental experience required and preferably an existing client base
- Must have detailed knowledge of a niche residential market (where you live)
- Administration experience required
- Property Sales experience advantageous
Skills and Attributes
- Energetic and well-connected in the particular niche market focused on
- Computer literate (Excel/Word/PowerPoint)
- Excellent communication skills
- Proven organisational and administration skills (Verbal and Written)
- Able to perform under pressure
- Customer service orientated
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
- Be able to work independently
- Well spoken and presentable
- Must be able to communicate at any level and working within a fast paced environment
Specific Requirements
- Own transport and driver’s licence essential
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
- Uncapped Internet at home
go to method of application »
Duties for this position include, but is not limited to the following:
- Data mining of target blocks
- Agent marketing efforts to obtain leads / new mandates
- Being visible in target blocks/ areas
- Maintaining database of clients
- Communication with existing clients
- Execution of Rental & Sale Mandates
- Rental Applications
- Sale Agreements
- Assist Leasing Admin Staff with rental renewals
- Reporting to Management
The role will cover the following geographical areas:
- Milnerton/Tableview/Blouberg
- Sea Point/Green Point/Mouille Point
- City Bowl & Woodstock
- Hout Bay
- Northern Suburbs
Qualifications:
- Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
- Valid Fidelity Fund Certificate - non-negotiable
Experience and Knowledge:
- Previous rental experience required and preferably an existing client base
- Must have detailed knowledge of a niche residential market (where you live)
- Administration experience required
- Property Sales experience advantageous
Skills and Attributes
- Energetic and well-connected in the particular niche market focused on
- Computer literate (Excel/Word/PowerPoint)
- Excellent communication skills
- Proven organisational and administration skills (Verbal and Written)
- Able to perform under pressure
- Customer service orientated
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
- Be able to work independently
- Well spoken and presentable
- Must be able to communicate at any level and working within a fast paced environment
Specific Requirements
- Own transport and driver’s licence essential
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
- Uncapped Internet at home
go to method of application »
Duties for this position include, but is not limited to the following:
- Data mining of target blocks
- Agent marketing efforts to obtain leads / new mandates
- Being visible in target blocks/ areas
- Maintaining database of clients
- Communication with existing clients
- Execution of Rental & Sale Mandates
- Rental Applications
- Sale Agreements
- Assist Leasing Admin Staff with rental renewals
- Reporting to Management
The role will cover the following geographical areas:
- Milnerton/Tableview/Blouberg
- Sea Point/Green Point/Mouille Point
- City Bowl & Woodstock
- Hout Bay
- Northern Suburbs
Qualifications:
- Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
- Valid Fidelity Fund Certificate - non-negotiable
Experience and Knowledge:
- Previous rental experience required and preferably an existing client base
- Must have detailed knowledge of a niche residential market (where you live)
- Administration experience required
- Property Sales experience advantageous
Skills and Attributes
- Energetic and well-connected in the particular niche market focused on
- Computer literate (Excel/Word/PowerPoint)
- Excellent communication skills
- Proven organisational and administration skills (Verbal and Written)
- Able to perform under pressure
- Customer service orientated
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
- Be able to work independently
- Well spoken and presentable
- Must be able to communicate at any level and working within a fast paced environment
Specific Requirements
- Own transport and driver’s licence essential
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
- Uncapped Internet at home
go to method of application »
Duties for this position include, but is not limited to the following:
- Data mining of target blocks
- Agent marketing efforts to obtain leads / new mandates
- Being visible in target blocks/ areas
- Maintaining database of clients
- Communication with existing clients
- Execution of Rental & Sale Mandates
- Rental Applications
- Sale Agreements
- Assist Leasing Admin Staff with rental renewals
- Reporting to Management
The role will cover the following geographical areas:
- Milnerton/Tableview/Blouberg
- Sea Point/Green Point/Mouille Point
- City Bowl & Woodstock
- Hout Bay
- Northern Suburbs
Qualifications:
- Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
- Valid Fidelity Fund Certificate - non-negotiable
Experience and Knowledge:
- Previous rental experience required and preferably an existing client base
- Must have detailed knowledge of a niche residential market (where you live)
- Administration experience required
- Property Sales experience advantageous
Skills and Attributes
- Energetic and well-connected in the particular niche market focused on
- Computer literate (Excel/Word/PowerPoint)
- Excellent communication skills
- Proven organisational and administration skills (Verbal and Written)
- Able to perform under pressure
- Customer service orientated
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
- Be able to work independently
- Well spoken and presentable
- Must be able to communicate at any level and working within a fast paced environment
Specific Requirements
- Own transport and driver’s licence essential
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
- Uncapped Internet at home
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Duties include but is not limited to the following:
- Direct intervention tasks: assessment, intervention planning and intervention implementation.
- Record keeping and administrative duties.
- Meetings and communication.
Qualifications - Degree in OT and registered as an OT with HPCSA
Experience and Knowledge - Experience in general physical rehabilitation, hand therapy and splints.
Skills and Attributes -
- Strong interpersonal skills
- Compassionate
- Strong communication skills
- Making sound decisions
- Patience
- Flexibility
- Genuine interest to work with the Elderly
- Creative
- Empathy
- Computer literate
- Professional
- Well-spoken and presentable
Specific Requirements -
- Own Transport
- No criminal record
- Contactable and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
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Duties will include but are not limited to the following:
Responsibilities:
- Provides musical entertainment
- Participates in events and celebrations as requested
- Outstanding performance and showmanship while performing set musical selections
- Flexible with work hours and working conditions
- Communicate professionally and effectively with staff and guests
Qualifications and Experience:
- Expert knowledge of/training in music
- Proven relevant experience
- Own instruments and equipment
Attributes and Skills:
- Have an outgoing and friendly personality- versatile and ability to improvise
- Strong interpersonal skills
- Friendly, clear and confident communication skills
- Good listening skills
- Time management skills
- Attention to detail
- Able to work well within a team and individually
Specific Requirements -
- Own Transport
- Own instrument and e quiment
- No criminal record
- Contactable and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
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Duties include but are not limited to the following:
Transporting Residents
- Transporting staff by bus between designated parking points and the estate
- Driving for the village and transporting residents on trips
- Be available on ad hoc basis for resident trips after hours and over weekends
Safekeeping of Company Vehicle
- Do daily checks on the vehicle to ensure it is clean, tyres are in good order, enough oil and no scratches and dents. Report any anomalies to the manager
- Abide by all traffic laws when driving the vehicle
- Take care of the vehicle whilst driving and parking
- Park golf cart/bus in the allocated parking bay when not in use and when on breaks
Administration and Reporting
- Assist Client Services Officer with sorting of newspapers and other post (notices) to be put in the post boxes
- Complete driving logs and other reports as requested by manager
Experience:
- Relevant driving experience with passengers in the tourism industry or retirement village preferable
- Previous experience driving a 23 seater passenger bus
Skills and Knowledge:
- Good communication skills
- Fluent in English
- Safety orientated
- Customer services skills
Attributes:
- Professional; presentable
- Courteous
- Loyal and diligent
- Patience and the ability to work with the elderly
Specific Requirements:
- Code 10 with valid PDP - non negotiable
- Clear driving record
- No criminal record
- Solid and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Working Hours:
- Normal working days will be Mondays to Fridays from early 07h30 - 16h30 / 08h00 - 17h00 / 08h30 until 17h30.
- (The temporary contract will be from the 25 March 2022 - 12 April 2022)
We are offering a salary from R 7000 - R 8500
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As Senior Recruitment Consultant, you will be responsible for designing the recruitment strategy for the company, ensuring recruitment policies and processes are in place and setting new recruitment goals based on business needs. Manage sourcing, interviewing and employment processes and building relationships with internal and external partners as well as keeping abreast of recruitment trends and driving innovative solutions to source the best talent.
We are looking for a professional that can match our hiring process with the best candidates to ensure that we have the most talented individuals for our team.
Requirements:
Duties will include, but are not limited to:
- Design, implement and maintain the company’s talent acquisition strategy, policies and processes
- Manage all candidate communication, ensuring a positive candidate experience
- Manage and assist in end-to-end talent acquisition process to ensure that the best talents get the job, including drafting of job ads, candidate research, screening, interviews and reference checks
- Work with managers to create and structure job descriptions for new and existing positions
- Identify and partner with recruitment agencies, university placement staff and other partners
- Work closely with Managers to assess talent requirements
- Manage job postings on social media using niche professional websites like LinkedIn, Facebook, etc.
- Help build a talent pipeline to create applicant pools and talent pipelines
- Build employer brand to attract talent
- Monitor and interpret Acquisition Data to identify trends and suggest and implement actions where required
- Overall management of the recruitment team
Qualifications:
- Tertiary qualification, e.g. Human Resources, Organisational Psychology, Business Administration Degree or relevant field
Experience:
- Proven work experience as Recruitment Manager in agency and internal recruitment
- Hands on experience with social media and other professional networks, Applicant Tracking Systems and HR databases
- Experience with interviews, candidate screening and evaluation
- A sound understanding of and experience using social media and niche professional websites like LinkedIn, Facebook, etc. as a recruitment method
- In-depth knowledge of candidate sourcing techniques for active and passive candidates
- Knowledge of labour legislation
Skills and Attributes:
- A team player with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines
- Strong multi-tasking, organisational, and time management skills - used to juggling many roles at once
- Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments
- Excellent verbal and written communication skills
- Strong decision making and analytical skills
- The ability to work well under pressure
- Computer literate - experience with the use of the Google Suite preferable (Google Drive, Sheets and Docs )
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Have a reliable vehicle with valid driver's licence
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.
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We are seeking to place a Laundry Coordinator at our Noordhoek Manor in Noordhoek.
The Laundry Coordinator is responsible to oversee the daily operation of the linen department, ensure quality controls are in place, manage service inquiries and work towards achieving the operational objectives while ensuring that the healthcare facilities operational standards are met..
Job duties include, but is not limited to the following:
Upkeep of the linen room
- Maintain the cleanliness and orderliness of the linen area and hygiene standards
- Report any maintenance issues
Manage daily operations of the linen room
- Oversee the issuing of linen and the loading of linen carts and getting filled linen carts to designated areas
- Oversee proper handling and storage of clean linen and the proper handling of soiled linen
- Oversee the pick up and drop off of linen by external service provider
Oversee quality controls of the linen
- Take heavily soiled linen out and place separately for re-washing or special treatments
- Report any linen which is torn, ensure it is placed separately and follow the procedure to condemn
- Inspect finished laundered articles to ensure conformance to standards
- Ensure correct storage of linen in linen rooms
Record keeping, stock and par levels
- Submit weekly stock take reports
- Ensure par levels are correct
- Reconcile invoices of sent and received laundry
- Update daily linen productivity report
Report to supervisor
- Any concerns immediately to your supervisor
- Any linen that needs to be discarded or replenished
- Any discrepancies with stock or invoicing
- Make recommendations
Additional duties
- Perform other duties as assigned and able to carry out any other reasonable task as by the Housekeeping Supervisor
Working hours: Mondays to Fridays from 06h30 until 16h30 and every second Saturday from 06h30 until 11h30, also working on public holidays.
Qualification:
Experience:
- Minimum of 2 year's experience in same or similar role
- Laundry management experience
- Stock control experience
- Resides in close proximity of Noordhoek Manor
Skills and knowledge:
- Computer literate
- Flexible
- Work efficiently
- Enthusiastic and friendly
- Reliable
- Organised
- Accuracy and attention to detail
- Creative and takes initiative
- Problem solving abilities
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We currently have a vacancy for a Food Service Assistant in the Southern Suburbs at our Noordhoek Manor.
The successful incumbent will have a variety of tasks associated with food production and kitchen hygiene.
Job duties include, but is not limited to the following:
- Cleaning and preparation of vegetables, fruits and meats for cooking
- Cooking of simple foods
- Maintaining work areas and serving areas in a clean, sanitary and safe conditions
- Washing of crockery and cutlery
- Packing of supplies in the food storage areas
- Assist in storing unused food and supplies, dispose of unusable leftovers and garbage
- Perform other duties as assigned
Experience and knowledge:
- Similar experience in the kitchen and food preparation
- Knowledge of standard kitchen equipment, utensils and measurements
- Knowledge of sanitation practices related to handling and serving food
- Able to work as part of a team in a busy kitchen atmosphere
- Good interpersonal and communication skills
Specific Requirements
- No criminal record
- Solid and positive references
- Clear health record
- Clear credit record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Working Hours:
- Required to work 16.25 shifts per month. Normal working days are Mondays to Sundays, according to the roster, from 06h30 to 18h30.
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We are looking for a Food Service Manager to based at Cle Du Cap (Kirstenhof)
The purpose of the Food Service Manager is to ensure a quality meal and refreshment service (including the bar) is provided to all residents. The job incumbent will take full responsibility for daily running of the Restaurant, Bar and Coffee Shop.
Specific duties include, but is not limited to the following:
Stock Control:
- Conduct weekly and monthly stock counts.
- Ordering of stock (to be signed off by Village Manager) – liaise with Admin Officer and execute follow up and delivery.
- Daily receipt and updating of stock counts.
Meal and Refreshment Service:
- Manage the full meal and refreshment service with assistance from waiters in both the clubhouse and healthcare.
- All meal bookings
- Placements of residents in clubhouse
- Ad hoc drinks service (i.e cocktails on special occasions).
- Provide a full wine service during lunches.
- Manage the afternoon tea and cake service in the dining room.
Bar Service:
- Work as barman at the bar in dining room on allocated evenings
- Daily, weekly and monthly stock takes (with Ops Manager) on refreshments and glassware
- Daily cash up
Set Up for Meal Time and Service:
- Check on setting of tables, cleanliness of cutlery, crockery and glassware on all tables. Report anomalies to Village Manager and Hospitality & Training Manager
- Ensure all tables has bowl of ice as requested
- Meet and greet residents.
- Take complaints and compliments and pass on to the Food Service Manager
Coffee Shop:
- Coordinate and manage the service from Waiters at the coffee shop
- Manage stock in the coffee shop
- Billing of all orders in coffee shop
- Daily cash ups according to procedure
Events:
- Assist the Village Manager with the set up for events in the dining room (i.e themed and special lunches).
- Meet and greet residents attending the function.
- Assist with the cleaning after the function and ensure the decor is safely
Clubhouse Area:
- Open umbrellas on the patio when the weather is good, and fold down at the end of the day.
- Assist with the preparation and clearing away for events in the activity centre.
- Ensure that all games equipment is accounted for and stored correctly.
Daily Checks:
- Do daily checks on all equipment and lights in the clubhouse area and report inconsistencies to the Village Manager or Maintenance Manager.
- Switch on TV and play music during meal times
- Switch lights on in the morning
- Switch on air condition and ensure it is set at the right temperature
- Report any housekeeping anomalies to the Estate/Maintenance Manager
Staff Management (waiters - clubhouse and healthcare):
- Shifts and rostering of all Waiters
- Arrange for replacement of waiters
- Signing off on all Waiter hours every month (clockings)
- Handling of customer complaints as reported by the Waiters
Qualifications:
- Senior certificate and tertiary qualification in hospitality advantageous
Skills and attributes:
- Proven experience in the hospitality industry and/or similar environment
- Knowledge of serving etiquette and basic wine knowledge
- Basic admin knowledge
- Proven organisational and admin skills
- Excellent communication skills, computer literate, customer service orientation, responsible, accountable and dedicated
- Previous leadership position advantageous
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work
Working Hours:
The incumbent will be required to work 16.25 shifts per month, according to the roster. Normal working days are Mondays to Sundays from 07h00 - 19h00.
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We are looking for a highly skilled Gym Instructor (Independent Contractor) to motivate and encourage participants to reach their full health and wellness potential.
You will coordinate all events of the fitness program including initiating and implementing programming set out by the doctors, setting customer service standards, managing quality working with the residents and maintaining a fitness program across the continuum of living.
Duties will include but are not limited to the following:
- Assist residents on machinery
- Actively assist residents with exercises
- Do appropriate exercise with residents e.g., strength and balance exercises
- Create fun activities to attract residents to participate
- Create programs for residents and monitor their progress
There is no set time or day - it will be for the Residents to contact the person as they wish to use them or perhaps as we do with the podiatrist or hairdresser we can set a day a week and book appointments, it would all depend on the uptake of this service offering.
Qualifications and Experience:
- Bachelor’s degree in physical education, exercise science or health or related human services field
- 5 years of relevant experience preferably in a senior living community working as a personal and/or group fitness instructor
Attributes and Skills:
- Ability to offer individual and group fitness classes
- Ability to safely and accurately prescribe exercises for seniors
- Strong interpersonal skills
- Friendly, clear and confident communication skills
- Good listening skills
- Time management skills
- Attention to detail
- Able to work well within a team and individually
Specific Requirements -
- Own Transport
- No criminal record
- Solid and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
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Duties include but is not limited to the following:
The Carer is responsible for implementing the approved care plan by directly providing practical, physical, social and emotional care for residents at the healthcare centre. Carers all contribute to creating a therapeutic and relaxing environment.
Handover
- Take part in handover process according to ISBAR with opposite shift
- Communicate all observations regarding residents to the opposite shift
- End shift after handover is completed
Administration & Reporting
- Chart and timestamp all activities on ECP as per procedure
- Report to Duty Sister any changes or causes of concern in a resident’s condition
Patient Care (according to care plan)
- Attend to all activities as per the ECP care plan per resident and chart activity accordingly, including but not limited to personal hygiene, incontinence, dress, feeding and companionship
- Maintain safe and therapeutic environment for all residents in terms of care plan and their personal diagnosis
Company Policies & Procedures
- Maintain awareness, understanding and adherence to company rules, policies and procedures
- Treat all residents with respect and dignity
Infection Control
- Comply to all company policies and procedures regarding infection control
- Maintain good personal hygiene as per the relevant policies and procedures
Health & Safety
- Comply with company health and safety standards in terms of activities of work
- Be aware of duty of care and measures to protect vulnerable residents
- Report any health and safety contraventions to the Duty Sister
Activities & Exercise
- Assist OT and Carer Team Leader with Carer run activities
Requirements
Experience and Knowledge: Proven experience as a Carer, experience in a similar environment advantageous
Skills and Attributes:
- Knowledge of caring principles and Dementia and Alzheimer’s.
- Excellent interpersonal and communication skills.
- Must be able to work well with the elderly and have compassion for them.
Specific requirements
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work
Working Hours: Normal working days are Mondays to Sundays, according to the duty roster. You will be required to work 16.25 shifts per month. Day shifts are from 07h00 until 19h00 and night shifts from 19h00 until 07h00.
Benefits:
Salary from R 5,200 Cost to Company per month
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Duties include but are not limited to:
Clinical handover
- Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
- Ensure all reporting up to date for handover and all information checked when receiving handover
Administration and reporting
- Daily reporting to the NSM on any interventions during the shift
- Thorough reporting during shift change
- Follow up on new scripts and phone the pharmacy to arrange
- Follow up on DR’s appointments
- Follow up on all tests (blood, urnite) and receive results.
- Do adjustments to medicine and care plans on our internal system.
- Incident reporting
- Report IOD to HR and NSM
- Summary report / non charting auditing
Staff allocation and management
- Allocate staff on shift according to patient needs and operational requirements
- Ensure full complement of staff on duty
- Performance appraisals with staff
- Promote sound relationships and motivation in team members
- Assist with topic specific training
- Ensure only fully orientated and approved agency staff is on duty
Medication
- Manage medication administration to the residents as per allocation
- Monitoring of scheduled drugs
- Weekly drug checks
- Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.
- Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.
MDT and Interaction with Professionals
- Regular MDT meetings with in-house healthcare support team
- Regular meeting with outside healthcare professional and amend care plans and system upon their recommendation of specific resident
Resident admissions and Discharges
- Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people
- Manage all documentation for admission, progress and discharge in sub-acute facility with HCA
- Assessment of patient upon admission
- Draw up person centered care plan
- Contact with medical doctors and families
- Organise medication for patients and follow up on scripts at discharge
- Manage discharge process with family and residents
Sub acute patients
- Ensure progress reports are sent to the medical aid where needed
- Assess and write an observation report on residents progress every shift, this will include the vital signs and other applicable functional data and progress
- Follow up with the MDT on patient progress
- Do referrals for patient
Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:
- Wound care, pressure care, ostomy care
- Managing skin lesions
- Catheter care including flushing intervention
- Weighing patients on admission and according to care plan
- Do regular resident rounds to monitor that every resident is receiving the cre required and that quality care for all tasks is maintained
- Assess patients on specific areas of concern and adjust the care plan as needed
- Ensure that Dr’s prescriptions and physio recommendation are carried out and included into the nursing care plan
- Consult with the NSM re any clinical concerns or quality of care issues
Risk management
- Educate and manage staff on health and safety related issues
- Maintain effective infection control practices
- Manage the prevention and reporting of incidents
- Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns
Emergency and deaths
- Follow policy in the case of panic button alerts
- Act according to patient’s living will in case of emergency or resuscitation
- Phone emergency services immediately for village emergencies
- Phone Dr of resident in case of emergency
- Phone family in the case of death to inform them in a calm and dignified manner
- In the case of a death, phone the undertaker
- Liaise with the family regarding the resident’s belongings and any other arrangements, including memorial at the HCC (if applicable)
Stock management
- Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
- Overnight cupboard - assist the HCA to count stock daily on stock sheet
- Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life threatening situation
Catering
- Check trays and diet list and approve
- Ensure that the Food Ambassador performs duties according to job description
- Confirm meal sheets, cancelations and new admissions are correctly added
- Handle all food related complaints and refer to the Food Services Manager
- Control cancellations
Requirements
Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focussed, fluent in English.
Attributes - Well spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility. Assists the Nursing Manager in meeting regulations as well as company policies and procedures.
Working Hours - Normal working days are Monday to Sunday. You will be required to work 16.25 shifts per month. Night shifts are from 19h00 to 07h00.
Benefits:
- Salary on offer from R 30,000.00 Cost to Company per month.
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Role purpose: The ISP Support Specialist is responsible for assisting customers and internal staff with technical issues on their fibre/wireless services, or questions relating to computer hardware and/or software . Duties will include taking phone calls from customers/staff or communicating with them through messaging platforms or onsite. Helping customers or internal staff diagnose technical issues over the phone/email/onsite and resolving their issues timeously, also, installing, maintaining & tracking (Asset Management) company hardware, software, networks, and infrastructure to ensure business sustainability and good end-user experience.
Provide technical support across the company, remotely or onsite and contribute to the continuous improvement of processes, systems, knowledge base and third-party relationships. Provide residential customer ISP support on a rotational basis.
Duties include but are not limited to the following:
Maintenance
- WiFi coverage in villages
- General network maintenance (including upgrades, software updates)
- New network device configurations
- Fumes UPS, water meters configurations
Technical Support
- Faircom Support Desk duties
- Residential customers router configurations
- VoIP configurations and setups
- Faircape IT/desktop queries
- Fault Reporting
Administration
- Creating and updating ISP support policies and procedures
- Configure, deploy and maintain computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment for new and existing staff
- Asset Management
- Obtain quotations for IT related equipment
Service Level
- Daily/Weekly/Monthly ongoing and continuous tasks
- Maintaining and monitoring systems and the network monitoring software
Qualifications:
- Matric
- Relevant Information Technology Degree or Diploma advantageous
- Mikrotik MTCNA/MTCRE
- Qualification or Certificate in Information Technology or other relevant qualifications from industry recognised institutes (A+, N+, MCSA, MCSE, MCP or MOUSE)
- Valid Driver’s License and Own Reliable Transport (Compulsory)
Experience and Knowledge:
- Minimum 2 years working experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role
- Experience installing, configuring, maintaining, and troubleshooting desktop and laptop computers and their operating systems and peripherals in office environments (Windows, Chrome OS, Macos).
- Experience working with and understanding the fundamentals of configuring and troubleshooting computer networks (TCP IP configuration, subnets, DNS, etc.).
- Experience working with, configuring and troubleshooting network devices (VOIP handsets, residential Routers, etc.).
- Experience resolving end-user problems and working with an incident management system.
- Experience dealing with customers, staff and external suppliers on a continuous basis.
- ISP or telecommunications background
- Mikrotik and other switch/router brand experience, configuration and troubleshooting
- IP addressing and subnetting
- Ticketing, and answering customer queries via the phone
- PC hardware and software, internal WIFI AP’s and VOIP
Skills and Attributes
- Excellent communication skills (verbal and written)
- Proven organisational and administration skills
- Able to perform under pressure
- Customer service orientated
- General network and internet understanding
- Knowledge of outdoor wireless networks (Siklu, Ubiquiti, Mikrotik)
Specific Requirements
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.
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We are seeking an experienced and energetic person to fulfil the role of Occupational Therapist at our Tokai Health care centre. We are a 44 bed subacute facility seeing adult patients with different orthopaedic, neurological and medical conditions.
The incumbent will be responsible to provide comprehensive Occupational Therapy services to the patients at Tokai Health care centre as inpatients and outpatients.
If you want to work for a dynamic and reputable company and have a passion for care then this is the job for you.
Duties include but is not limited to the following:
- Direct intervention tasks: assessment, intervention planning, intervention implementation, group activity planning & facilitation, family meetings, family education & support, support group facilitation.
- Record keeping and administrative duties.
- Attend and participate in weekly MDT meetings.
- Ensure quality Occupational Therapy services are provided.
- Meetings and communication.
- Carer training to promote Occupational Therapy services.
- Team participation in healthcare centre operations: pre-admission, admission, discharge, staff team building, staff evaluation & orientation.
- Wheelchair & assistive device monitoring.
Qualifications
- Degree in OT and registered as an independent practitioner with HPCSA
- Malpractice insurance
- CPD compliance with HPCSA
Experience and Knowledge
- 3+ years post community service experience working with the adult population
- Experience in working with neurological, orthopaedic and wheelchair seating conditions.
- Special interests/training in Occupational Therapy in palliative care and Dementia care.
- Experience in off-road driving assessments.
Skills and Attributes -
- Strong interpersonal skills
- Compassionate
- Strong communication skills
- Making sound decisions
- Patience
- Flexibility
- Genuine interest to work with the Elderly
- Creative
- Empathy
- Computer literate
- Professional
- Well-spoken and presentable
- Ethical practice
Specific Requirements -
- Own Transport and drivers licence
- No criminal record
- Solid and positive references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Method of Application
Use the link(s) below to apply on company website.
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