Fresh Openings at Zensar Technologies

Job Description

• Demonstrates accuracy and compliance in assessing claims (Retirement, Annuities and Resignation claims) cases within SLA timeframe
• Manages and responds to email queries within 24 hours to ensure service continuity and strong stakeholder relationships
• Performs efficiently under high-pressure operational environments with multiple key deliverables
• Accepts full accountability for work quality, adherence to standards, and timely outputs
• Proactively identifies operational risks, bottlenecks, and issues, escalating them appropriately for resolution

Qualifications

• Matric Must

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Job Description

• Proven experience as a Business Analyst or Data Analyst on data-centric technology implementations, ideally within Financial Crime, Transaction Monitoring, Client Screening, KYC or AML domains.
• Practical experience querying relational databases using SQL, including proficiency with tools such as SQL Server Management Studio.
• Ability to interrogate and test APIs using tools like Bruno or Postman, including constructing requests, analysing payloads, and validating responses.
• Understanding of Azure concepts, particularly data products, data pipelines, storage accounts, API management and DevOps delivery practices.
• Strong understanding of data models, API structures and data integration concepts, including JSON, REST APIs and data pipelines.
• Ability to translate technical data flows and system behaviour into clear, actionable business requirements.
• Familiarity with non-functional and control requirements such as timeliness, completeness, reconciliation, lineage and auditability.
• Experience documenting business processes and supporting configuration or user interface workflow design.
• Excellent stakeholder engagement and communication skills across business, technology and vendor teams.

Responsibilities

• Proven experience as a Business Analyst or Data Analyst on data-centric technology implementations, ideally within Financial Crime, Transaction Monitoring, Client Screening, KYC or AML domains.
• Practical experience querying relational databases using SQL, including proficiency with tools such as SQL Server Management Studio.
• Ability to interrogate and test APIs using tools like Bruno or Postman, including constructing requests, analysing payloads, and validating responses.
• Understanding of Azure concepts, particularly data products, data pipelines, storage accounts, API management and DevOps delivery practices.
• Strong understanding of data models, API structures and data integration concepts, including JSON, REST APIs and data pipelines.
• Ability to translate technical data flows and system behaviour into clear, actionable business requirements.
• Familiarity with non-functional and control requirements such as timeliness, completeness, reconciliation, lineage and auditability.
• Experience documenting business processes and supporting configuration or user interface workflow design.
• Excellent stakeholder engagement and communication skills across business, technology and vendor teams.

Qualifications

• IT Diploma / Bachelors