Fresh Opportunities at Empact Group

Job Description

• Supercare is always looking for Sales Executive who will be responsible for sales within the Cleaning, Hygiene & Pest Control service lines, while ensuring consistent, profitable grow the in sales revenues

Knowledge, skills and competencies required:

• MS Office – Excel and PowerPoint intermediate level compulsory
• Tech savvy
• Cold calling and telemarketing
• Proven sales track record on sales targets achieved
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Demonstrate a high degree of honesty, integrity, diligence, charisma, innovation and customer-service
•      attitude
• Ability to interact with clients at all levels
• Assertive with professional etiquette
• Trustworthy
• Attention to detail
• Ability to network and build relationships with ease
• Be able to gather information and correctly translate into solutions
• Strong sales closing ability
• Ability to easily work with mathematical calculations
• Presentable and professional
• Perseverance throughout the sales process
• Strong time-management
• Deadline driven
• Goal Orientated
• Required to travel long distances from time to time and required to stay overnight from time to time
• Demonstrates a drive to succeed and can work independently to build a pipeline of potential business in order to grow company revenue
• Plan and prioritize business opportunities
• Demonstrates ability in problem solving and negotiation with special emphasis on closing the sale

Key areas of responsibility:

• Source new business
• Conduct client needs analysis and prepare custom solution proposals
• Work with a defined sales quota and focus on initiating relationships with multi-level decision-makers     
•      through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking,
•      and presentations
• Accurately and efficiently prepare costings for new business with maximum margins
• Ensure contracts are correctly signed and filed for new business
• Plan, set budgets and targets
• Prepare realistic and opportune quotes and present to potential clients
• Prepare best in class proposals which clearly set out terms and conditions, service offering, and which
•      honestly displays the organization’s service offerings per each contract/ tender
• Research and build intelligence on prospective customers within your target profile
• Develop, build and maintain strong relationships with potential customers
• Work closely with the Key Accounts Executives on Key account clients
• Work with all internal stakeholders to develop innovative and creative solutions which aid in identifying     
•      new business and increasing existing business
• Ensure that all monthly targets are met on all service lines
• Adhere to document and commission submission timelines as well as company policies and procedures
• Sustain sales activity
• Accurately manage appointments and sales diary
• Build achievable sales pipeline
• Update the Online Portal with accurate information and quotes
• Keep abreast of changes in technology, sector legislation and respective industries within your portfolio
• Be an active participant in sales meetings and idea workshops
• Attend client events maintain relationships and create further liaisons
• Build and sustain an effective working relationship between sales and operations
• Handle all sales queries in a professional and timeous manner
• Weigh opportunity costs of potential business by altering costings and customizing proposals to provide
•      great alternatives to meet client expectations
• Effectively manage section 197 agreements and work with all stakeholders for consensus before signoff
• Formally introduce operations staff to new clients before commencement of any contract
• Ensure operational staff receives the correct documentation to commence work
• Provide onsite assistance on start of contract and where necessary
• Ensure that a sufficient hand over is done at the beginning of a new contract or an additional service
•      contract
• Follow-up with operations to ensure that contract is functioning in accordance with the service level           
•      agreement
• Prepare and present on sales reports
• Assist with training of new sales employees
• Survey prospective client’s premises prior to compiling quotation
• Able to handle a number of different assignments at the same time
• Co-ordinate tenders between the necessary key role-players to ensure deadlines are met
• Maintain relationships and co-ordination between all internal and external stakeholders
• Provide effective and professional after sales service to clients

Education and Experience required:

• Minimum of 3 years’ experience in a service industry
• Experience in selling soft services /similar services
• Experience in solution selling
• Tertiary qualification (preferred)
• Valid SA driver’s license and own vehicle
• No less than 2 years driving experience

go to method of application »

The Main Purpose of the job

We are seeking a motivated and hardworking individual to join our team as an Assistant Pest Control Technician. The ideal candidate will assist in providing effective pest control services to residential and commercial properties. This role will involve working closely with our licensed Pest Control Technicians to identify, prevent, and eliminate pest infestations in a safe and efficient manner.

 Education and Experience required:

• Matric
• Previous experience in pest control services is preferred
• Valid driver's license and clean driving record
• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills
• Excellent communication and customer service skills
• Pest Control Registration Certification preferred, but not required

Knowledge, Skills and Competencies:

• Good numeric and administrative skills
• Good planning, leading, negotiation, and organizational skills
• Good interpersonal skills
• Well-groomed
• Proactive and takes initiative
• Computer literate (MS Office)
• Ability to work flexible hours as required

 Physical Requirements:

• Ability to lift and carry heavy equipment and materials
• Ability to work in various weather conditions and tight spaces
• Ability to bend, stoop, and kneel for extended periods of time

 Key areas of responsibility:

• Assisting Pest Control Officer in conducting inspections of properties to determine the extent of pest infestations
• Assisting in the application of pest control treatments, including baits, traps, and chemicals, in accordance with industry regulations and safety protocols
• Providing recommendations to customers on maintaining a pest-free environment and preventing future infestations
• Assisting in the completion of written reports and documentation for each service visit
• Ensuring all equipment and vehicles are maintained and operated safely and in accordance with company policies
• Demonstrating excellent customer service skills in all interactions with clients and colleagues       

go to method of application »

Supercare is always looking for Sales Executive who will be responsible for sales within the Cleaning, Hygiene & Pest Control service lines, while ensuring consistent, profitable grow the in sales revenues

Knowledge, skills and competencies required:

• MS Office – Excel and PowerPoint intermediate level compulsory
• Tech savvy
• Cold calling and telemarketing
• Proven sales track record on sales targets achieved
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Demonstrate a high degree of honesty, integrity, diligence, charisma, innovation and customer-service attitude
• Ability to interact with clients at all levels
• Assertive with professional etiquette
• Trustworthy
• Attention to detail
• Ability to network and build relationships with ease
• Be able to gather information and correctly translate into solutions
• Strong sales closing ability
• Ability to easily work with mathematical calculations
• Presentable and professional
• Perseverance throughout the sales process
• Strong time-management
• Deadline driven
• Goal Orientated
• Required to travel long distances from time to time and required to stay overnight from time to time
• Demonstrates a drive to succeed and can work independently to build a pipeline of potential business in order to grow company revenue
• Plan and prioritize business opportunities
• Demonstrates ability in problem solving and negotiation with special emphasis on closing the sale

Key areas of responsibility:

• Source new business
• Conduct client needs analysis and prepare custom solution proposals
• Work with a defined sales quota and focus on initiating relationships with multi-level decision-makers  through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking and presentations
• Accurately and efficiently prepare costings for new business with maximum margins
• Ensure contracts are correctly signed and filed for new business
• Plan, set budgets and targets
• Prepare realistic and opportune quotes and present to potential clients
• Prepare best in class proposals which clearly set out terms and conditions, service offering, and which honestly displays the organization’s service offerings per each contract/ tender
• Research and build intelligence on prospective customers within your target profile
• Develop, build and maintain strong relationships with potential customers
• Work closely with the Key Accounts Executives on Key account clients
• Work with all internal stakeholders to develop innovative and creative solutions which aid in identifying new business and increasing existing business
• Ensure that all monthly targets are met on all service lines
• Adhere to document and commission submission timelines as well as company policies and procedures
• Sustain sales activity
• Accurately manage appointments and sales diary
• Build achievable sales pipeline
• Update the Online Portal with accurate information and quotes
• Keep abreast of changes in technology, sector legislation and respective industries within your portfolio
• Be an active participant in sales meetings and idea workshops
• Attend client events maintain relationships and create further liaisons
• Build and sustain an effective working relationship between sales and operations
• Handle all sales queries in a professional and timeous manner
• Weigh opportunity costs of potential business by altering costings and customizing proposals to provide great alternatives to meet client expectations
• Effectively manage section 197 agreements and work with all stakeholders for consensus before signoff
• Formally introduce operations staff to new clients before commencement of any contract
• Ensure operational staff receives the correct documentation to commence work
• Provide onsite assistance on start of contract and where necessary
• Ensure that a sufficient hand over is done at the beginning of a new contract or an additional service contract
• Follow-up with operations to ensure that contract is functioning in accordance with the service level agreement
• Prepare and present on sales reports
• Assist with training of new sales employees
• Survey prospective client’s premises prior to compiling quotation
• Able to handle a number of different assignments at the same time
• Co-ordinate tenders between the necessary key role-players to ensure deadlines are met
• Maintain relationships and co-ordination between all internal and external stakeholders
• Provide effective and professional after sales service to clients

Education and Experience required:

• Minimum of 3 years’ experience in a service industry
• Experience in selling soft services /similar services
• Experience in solution selling
• Tertiary qualification (preferred)
• Valid SA driver’s license and own vehicle
• No less than 2 years driving experience

go to method of application »

Purpose of the role:

• To develop and plan menus, establish recipes and food purchase specifications, coordinate, execute, supervise and evaluate all the food production activities of a fast-paced operation. The Head Chef must be qualified and will assist in the management of strategic and day-to-day operations.

Education and Experience:

• Relevant Tertiary qualification in hospitality or the relevant experience in the industry
• Must be a qualified chef
• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry-specific law
• Strong financial acumen, proven budgetary and food control practices

Key Areas of Responsibility:

• To develop and plan menus
• Establish recipes and food purchase specifications
• Coordinate, execute, supervise and evaluate all food production activities of a fast-paced operation
• Assist in the management of the strategic and day to day operations of the operation

go to method of application »

We are seeking a skilled and experienced Electrician to join our team. The Electrician will be responsible for installing, maintaining, and repairing electrical systems in commercial environment. The ideal candidate will have a strong understanding of electrical codes and regulations, as well as being trade tested, excellent troubleshooting and problem-solving skills.

Education and Experience required:

• N4 - N6 Electrical Engineering
• Electrical Trade Test (Section 26D or 13)
• Operating on MV Networks License
• Three phase Wireman’s License
• Generator maintenance (Advantageous)
• UPS Maintenance (Advantageous)
• Exposure to a Battery management system & Heating, ventilation, and air conditioning

Key areas of responsibility:

• Monitoring and maintenance of all Commercial & Centre critical infrastructure
• Performing planned / preventative / predictive maintenance of all infrastructure
• Be able to work and assist Handy with HVAC electrical reticulation.
• Design, Read and address electrical drawings/ Schematics.
• Fault detection of critical infrastructure
• Switching and isolation of MV and LV equipment
• Installing and commissioning of new plant
• Daily walk arounds and inspections of electrical and mechanical systems and equipment
• Wiring of electrical control panels
• Offering technical support at Data Centre by performing electrical system , configuration, and troubleshooting to ensure optimum operations.
• Monitoring system processes to ensure smooth operations.
• Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
• Comply to working methods ensuring that all client SLA and MSA’s are achieved.
• Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues,
• Ensure that all the Electrical requests from the clients are attended to with sense of urgency.

Knowledge Skills and competencies required:

• Self-motivated
• Good technical abilities
• Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians.
• Proactive problem solver, perform rapid and accurate assessments.
• Ability to work independently, as well as being a positive team player.
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development.
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures.
• Implement corrective actions promptly to mitigate the negative effects of system changes.
• Good Microsoft Office skills