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  • Posted: Feb 14, 2024
    Deadline: Not specified
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    SAS (pronounced "sass") once stood for "statistical analysis system." It began at North Carolina State University as a project to analyze agricultural research. Demand for such software capabilities began to grow, and SAS was founded in 1976 to help customers in all sorts of industries - from pharmaceutical companies and banks to academic...
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    Sr. Account Executive - JHB

    About the job

    We’re looking for a Sr Account Executive who will be responsible for sales of SAS software products, solutions and services in a high volume, multi-tasking environment to prospective and current accounts.

    You will:

    • Sell software, solutions and services to current and prospective customers; works with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory.
    • Fulfills wide range of requests for information from prospective customers. Qualifies level of opportunity and resources required.
    • Prospects within a territory or account to uncover business needs.
    • Implements aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion.
    • Works closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities.
    • Prepares standard quotations and proposal information as needed; works with other departments to create and finalize contracts and set time schedules for delivery services.
    • Follow up with customers to track satisfaction levels and to discover additional revenue opportunities.
    • Develops a basic understanding of company pricing, licensing procedures and approvals matrix.
    • Fully utilizes account planning process and tools (Account Plans and Opportunity Plans within BASE).
    • Performs other duties, as assigned.

    What we’re looking for

    • Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences.
    • Advanced knowledge of insurance industry software and hardware terminology and concepts; knowledge of SAS solutions and services preferred.
    • Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan.
    • Ability to initiate and lead projects; ability to work effectively in a team environment; ability to relate technical and business concepts to SAS applications and user needs; ability to work independently and as part of a team; ability to travel on a frequent basis.
    • Excellent English speaking
    • You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

    go to method of application »

    Technical Support Engineer - JHB

    About the job

    The Technical Support team is looking for a Technical Support Engineer to provide technical support for enterprise-class SAS business software applications and/or solutions by applying specialized domain knowledge of software usage, features, functions, and interactions among applications and/or solution components. Routinely leverage that knowledge to resolve SAS customer issues and influence software direction.

    As a Technical Support Engineer, you will:·

    • Provide technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions.
    • Proactively communicate carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately document and specify information in the tracking system during the entire track life cycle.
    • Routinely set and manage internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate).
    • Routinely build knowledge of SAS and specialized technical and business domain knowledge. Apply expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
    • Keep abreast of other vendors’ products. Advise users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contact vendors to report problems and obtain information.

    Required Qualifications

    •  5 years of experience in software development, software testing, an applicable business domain, software consulting, or supporting complex software applications.
    • Bachelors degree in Computer Science, Engineering or related quantitative field or industry domain.
    • Equivalent combination of education, training and experience may be considered in place of the above qualifications.
    • Good linux experience preferably certified.
    • Experience in Kubernetes /Ansible / AWS/ cloud technology / unix / windows operating system /databases / SAS software.
    • You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

    Preferred Qualifications

    • General knowledge of SAS products and their applications or specialized products related to the assigned area
    • Effectively communicate and work across departments within Technical Support to solve a problem
    • Can determine software circumventions when fixes are not feasible
    • You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

    go to method of application »

    Customer Advisory Manager - JHB

    About the job

    We are seeking a strategic and collaborative Pre-Sales Leader to join our team and drive our sales efforts in South Africa market. The successful pre-sales leader candidate will be responsible for setting the South Africa sales strategy and ensuring strategic alignment with the relevant South Africa sales leadership. Additionally, they will co-own the pipeline generation and execution process with sales leadership to provide sufficient pipeline cover and diversity to deliver a robust business and achieve sales goals.

    The Pre-sales Leader will play a crucial role in ensuring the appropriate skills are available and utilized effectively within the broader matrixed pre-sales team to support sales goals set for South Africa. They will provide a frontline market presence for message amplification and represent the South Africa in regional forums/events, ensuring the adoption of leading practices from those forums.

    You will:

    • Set the strategy and ensure strategic alignment to South Africa sales leadership
    • Co-own pipeline generation and execution process with sales leadership to provide sufficient pipeline cover and diversity to deliver a robust business and achieve sales goals
    • Ensure adoption of leading practices from regional forums and represent the local geo in those forums
    • Provide a frontline market presence for message amplification and support marketing events as speaker.
    • Ensure the appropriate skills are available and are utilized effectively within the broader matrixed CA team to support sales goals

    Required Qualifications

    • Collaborative working style with the ability to work cross-functionally and build effective relationships
    • Strong leadership skills with the ability to motivate and inspire the pre-sales team
    • Experience in multiplying the efforts of a team and fostering an environment of creativity and innovation
    • Excellent communication skills with the ability to articulate complex ideas in a simple and concise manner
    • Background in pre-sales
    • Experience in pipeline management and sales goal attainment
    • You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

    Measurement Criteria:

    The success of the Pre-sales Support Manager will be measured based on the following metrics:

    •  New software revenue generated in the region
    •  Total pipeline generation and coverage
    •  Execution of the pipeline strategy

    go to method of application »

    Sr. Account Executive - JHB

    About the job

    We’re looking for a Sr Account Executive who will be responsible for sales of SAS software products, solutions and services in a high volume, multi-tasking environment to prospective and current accounts.

    You will:

    • Sell software, solutions and services to current and prospective customers; works with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory.
    • Fulfills wide range of requests for information from prospective customers. Qualifies level of opportunity and resources required.
    • Prospects within a territory or account to uncover business needs.
    • Implements aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion.
    • Works closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities.
    • Prepares standard quotations and proposal information as needed; works with other departments to create and finalize contracts and set time schedules for delivery services.
    • Follows up with customers to track satisfaction levels and to discover additional revenue opportunities.
    • Develops a basic understanding of company pricing, licensing procedures and approvals matrix.
    • Fully utilizes account planning process and tools (Account Plans and Opportunity Plans within BASE).
    • Performs other duties, as assigned.

    What we’re looking for

    • Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences.
    • Advanced knowledge of insurance industry software and hardware terminology and concepts; knowledge of SAS solutions and services preferred.
    • Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan.
    • Ability to initiate and lead projects; ability to work effectively in a team environment; ability to relate technical and business concepts to SAS applications and user needs; ability to work independently and as part of a team; ability to travel on a frequent basis.
    • Excellent English speaking
    • You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

    Method of Application

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