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  • Posted: Mar 24, 2025
    Deadline: Not specified
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  • Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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    Officer Validations (Pipeline)

    Job Purpose

    • To investigate the validity of credit applications through compliance and departmental policies and procedures contibuting to mitigation of credit and application fraud related risk for Nedbank Retail.

    Job Responsibilities

    • Build and maintain client relationships through the undertaking of independent and dual visits with corporate bankers based on client needs and related situationsBuild relationships with internal stakeholders by contributing to structured information sharing meetingsIdentify opportunities by collaborating with corporate bankers according to Nedbank's corporate strategy Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Grow the Nedfleet book in line with budgets by building and maintaining client relationshipsSource new business by presenting Nedfleet product opportunities to corporate clients Provide product expertise by delivering fleet management solutions in line with corporate strategy and budget Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are metEnsure client expectations are met by liaising with operational and administrative team and monitor/manage outputs as per service level agreements; credit and corporate strategyEnsure business relations with regulators by complying to relevant legislation.
    • Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

    Minimum Experience Level

    • 1 year general banking experience

    Technical / Professional Knowledge

    • Administrative procedures and systems
    • Data analysis
    • Nedbank policies and procedures
    • Relevant regulatory knowledge
    • Business writing skills

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    Senior BI Data Analyst

    Job Purpose

    • To ensure the support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.

    Job Responsibilities

    • Create a simplified low cost IT operating platform.
    • Deliver promised results through ensuring that plans are approved and accepted.
    • Manage resources in executing and achieving business strategy and associated metrics.
    • Optimise value add through identifying and managing risks arising from own department.
    • Support standardised delivery processes by ensuring business area comply with standards, policy and regulatory requirements.
    • Improve delivery capabilities and capacity. Improve productivity and smooth day-to-day operations.
    • Make quality and timeous decisions.
    • Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.
    • Monitor and manage client, service providers, partners and other stakeholder expectations.
    • Support improved delivery capabilities.
    • Ensure integrity in actions through building trust and respect.
    • Ensure communication and building relationship networks upwards, downwards, sideways and outwards.
    • Ensure direct reports understand and support Nedbank's vision, values and strategy.
    • Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
    • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
    • Stay abreast of developments in field of expertise, ensuring personal and professional growth.
    • Understand and embrace the Nedbank vision and values, leading by example.
    • Ensure issues raised in culture survey are addressed and results are improved.
    • Deliver a worldclass service by ensuring a client centric culture.
    • Manage performance of direct reports and hold them accountable for managing the performance of their direct reports by implementing performance agreements and ensuring a clear vision.
    • Share knowledge and insight with team members and management.
    • Create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement. Improve work processes, productivity and reduce costs.
    • Ensure proper financing of the function.
    • Ensure that planned projects and deliverables for the year are achieved within planned budget.
    • Contribute in creating a low cost IT operating platform.
    • Contribute in improving time to market.
    • Ensure improved delivery capabilities and capacity.
    • Ensure transformational target are met. Achieve business optimisation. 

    Minimum Experience Level

    • 10+ years IT Operations Experience and 8-10 years Job Relevant
    • 5 years SSIS Experience
    • 5 years SSAS Experience
    • Banking Experience an Advantage
    • 4 years Dax Experience
    • 4 years PowerBi Experience
    • 8 years SQL Experience
    • 5 years SSMS / Database Design Experience
    • 4 years Tabular Models Tabular Experience
    • 5 years Visual Studio

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

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    Financial Planner - Durban

    Job Purpose

    • To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.

    Job Responsibilities

    • Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
    • Examine and suggest financial solutions and strategies for the financial plan (plan for life).
    • Assist clients in implementing their plans and carry out financial transactions.
    • Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
    • Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
    • Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
    • Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
    • Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
    • Building a sustainable and profitable practice.
    • Participate and attend all business engagements to build and strengthen relationships.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Diploma

    Preferred Qualification

    • Certificate: Financial Planning

    Preferred Certifications

    • FAIS Qualification.

    Minimum Experience Level

    • Role specific / 1- 5 years experience / exposure in sales

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    Dispute Resolution Technical Lead

    Job Purpose

    • To provide senior respresentation, with specific focus on Long-term Insurance,  for Nedbank Insurance by liaising with the various Ombudsman offices and regulatory bodies and proactively advising and acting in terms of alternative dispute resolution practices, legal issues and risk management for internal stakeholders.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc)
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems
    • Ensure all received complaints are recorded onto the Register/Client Relationship Management(CRM) database by capturing the complaint details in order to create a reference number and ensure effective tracking of complaint
    • Ensure documentation is available/recorded by uploading the physical hard copy or e-mail complaint and supporting documentation pertaining to the complaint
    • Identify opportunities for resolution; improvements to processes and client service by highlighting service gaps in processes and non adherence to regulatory compliance
    • Ensure the appropriate Business Unit provides a satisfactory response to the complaint by monitoring and reviewing progress on the complaint
    • Mitigate reputational and financial risk by highlighting service gaps in processes and non adherence to regulatory compliance
    • Keep abreast of insurance legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Meet external clients needs by submitting responses to complaints within deadlines; provide supporting documentation; respond timeously to further questions and negotiate recommendations within the bank
    • Ensure clients claims are processed by providing proof and supporting documentation to the client
    • Build and maintain effective internal/external relationships by organising workshops; discussion forums and keeping the team updated on changes in the department or new requirements from the Regulatory bodies
    • Respond timeously to the Ombudsman and Regulatory bodies on all Life/Long-term Insurance Ombudsman/Regulatory complaints to avoid penalties by resolving complaints in the prescribed time
    • Ensure recommendations made by the Ombudsman are conveyed to the appropriate Business Units by forwarding recommendations and discussing with the Business Unit manager.

    People Specification

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Admitted Attorney.

    Preferred Certifications

    • RE 5 Certification

    Minimum Experience Level

    • Min 5 years' experience as an Ombudsman Liaison specialist in the Long-term Insurance experience with a focus on dispute resolution. 

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    AML, CFT, CPF & Sanctions Research Analyst

    Job Purpose

    • To research, analyse and interpret trends, best practice and regulatory risk requirements and develop and disseminate information, guidelines, processes and research papers associated with money laundering (ML); terrorist financing (TF), proliferation financing (PF) and sanctions risk management; to ensure local and international regulatory standards across Nedbank Group are met.

    Job Responsibilities

    • Conduct research to provide input and assist in updates to   policies, principles, methodologies, procedures, processes and training and issue guidance to ensure the mitigation of risks associated with ML, TF, PF and sanctions.
    • Conduct research on trends, best practice and regulatory risk requirements associated with ML, TF, PF and sanctions.
    • Identify ML, TF, PF and sanctions risk related issues, through research, and make recommendations to mitigate the risk, improve processes and ensure regulatory compliance.
    • Identify amended and/or new legislation, guidance and best practice through subscriptions, research and stakeholder engagements, to analyse and determine impact on Nedbank and advise relevant stakeholders, including subsidiaries, for updates to policies, principles, methodologies, procedures, processes and training to be affected.
    • Research competitor policies and procedures to position Nedbank competitively and benchmark against the industry.
    • Identify sanctions related information to ensure awareness is created with stakeholders and updates are affected to the applicable policies, principles, methodologies, processes, procedures and training.
    • Identify opportunities to improve business understanding, enhance knowledge and mitigate risks.
    • Determine scope of research requested by stakeholders.
    • Develop research papers and/or guidelines and processes.
    • Prepare and share information, research papers and/or guidelines.
    • Ensure necessary awareness, communication, and dissemination of information and/or guidelines take place.
    • Liaise with stakeholders to fully understand expectations and/or requirements and deliver feedback to management and stakeholders on progress.
    • Identify relevant stakeholders for the dissemination of research findings, information, and guidelines to achieve required impact.
    • Maintain relationships with relevant stakeholders to obtain applicable content and/or trends to be included in policies, principles, methodologies, procedures, and training.
    • Liaise with stakeholders to clarify discrepancies and provide input and feedback based on research findings to ensure risks are mitigated.
    • Interact with stakeholders to build and maintain mutually beneficial relationships, aligning regulatory requirements and considering international standards.
    • Maintain relationships with relevant stakeholders to obtain the applicable advice to inform the research scope and guidance provided prior to distribution.
    • Improve personal and professional capability and stay abreast of development in field of expertise by identifying training opportunities.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Certifications

    • Associated Certified Anti-Money Laundering Specialist (ACAMS) or Anti-Money Laundering Certificate - preferred

    Minimum Experience Level

    • 3 - 6 years Anti-Money Laundering Experience
    • 2-4 years’ experience in Risk Management research methodology

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    Quantitative Analyst

    Job Purpose

    • To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Research and make recommendations for corporate citizenship initiatives in area of influence
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
    • Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
    • Ensure continuity and knowledge base through documenting and recording processes and models.
    • Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
    • Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
    • Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    Technical Skills Required

    • SAS
    • SQL
    • Microsoft SQL
    • Python Preferred

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • 3-year qualification in Maths, Stats or equivalent

    Minimum Experience Level

    • 0-3 years in Banking or relevant experience in Customer Analytics

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    Business Manager: Commercial Banking

    Job Purpose

    • To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

    Job Responsibilities

    • Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
    • Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
    • Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
    • Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
    • Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
    • Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
    • Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
    • Be proactive in client interaction by adding value through financial solutioning.
    • Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
    • Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
    • Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
    • Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
    • Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
    • Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
    • Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
    • Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
    • Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
    • Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
    • Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BCom (Financial Management/ Accounting)/ BSc Agri)

    Minimum Experience Level

    • 7 - 10 years

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    National Stakeholder Relations Manager

    Job Purpose

    • To develop and implement strategies to grow and retain the Public Sector portfolio nationally, in line with Nedbank Commercial Banking’s objectives and aiming to increase market share by positioning the bank’s employee banking proposition within public sector entities.

    Job Responsibilities

    • Build strong relationships with key decision-makers and influencers to unlock opportunities that support bank’s objectives aiming to grow market share.
    • Cultivate and maintain strong relationships with key public sector clients and partners, understanding their unique banking requirements and provide customised employee banking solutions.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. Barrett Surveys etc.).
    • Achieve business strategy (e.g. social responsibility; Green Strategy) by participating and supporting corporate social responsibility initiatives.
    • Influence the improvement or enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value to Nedbank.
    • Develop a thorough understanding of public sector entities, their needs and employee requirements through conducting proactive client visitations and collaborating with key industry players.
    • Establish and maintain relationships with stakeholders through collaboration with business partners (e.g. Area Managers, Public Sector Provincial Managers, Divisional Executives across cluster); by communicating and sharing client information and passing on leads to drive business growth.
    • Develop and enhance relevant models by partnering with external stakeholders (e.g. relevant industry associations) formally and informally.
    • Enhance the profile of Nedbank among the public sector fraternity; identify opportunities to promote the brand; develop and deliver marketing plans by organising sponsorships; events and/or road shows.
    • Draft public sector client visitation plan by planning visits according to the bank’s group wide public sector strategy; annual plans and targeting "most wanted" clients and industry players and by reviewing progress; revising plans and monitoring progress made to bank employees.
    • Review client value propositions annually by assessing industry and/or market trends and portfolio performance. Monitor and identify potential risks of public sector portfolio through analysis of early warning signals (e.g. cash-flow constraints; growing debt etc.); implementing appropriate actions to mitigate risk (e.g. offer appropriate assistance in terms of support) for both the client and Nedbank.
    • Ensure a uniform credit process is applied across regions; by providing customised client value propositions; input into credit guidelines and credit minutes; assessing applications and recommending approval and/or decline of applications.
    • Provide input and advice pertaining to the selection of business solutions/products that can be offered to the employees of public sector entities through regular engagement with various product houses and by ensuring that new developments and/or solutions are introduced and offered to the public sector.
    • Formulate and manage national budget through assessment of market trends and Nedbank Commercial Banking strategy.
    • Ensure delivery of annual financial targets and strategy by adhering to budget and timelines, working closely with Public Sector Provincial Managers.
    • Ensure business results are achieved by distributing annual financial targets according to guidelines to relevant areas and by monitoring and tracking achievement of targets.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from management.
    • Ensure personal growth and application of new competence in function to enable effectiveness in performance of roles and responsibilities by ensuring that all personal development plan activities are completed within specified timeframes.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BComm Honours or
    • Masters or
    • Advanced Degree

    Preferred Certifications

    • Advance Public Sector Management Certification

    Minimum Experience Level

    • 8 - 10 years Sales experience in the Financial Services Industry, of which at least 3 years in the Public Sector industry

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    Engineering Lead II (Solutions Architect)

    Job Purpose

    • To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

    Job Responsibilities

    • Analyse problems and formulate solution based on organisations boundaries, architectures and constraints: Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
    • Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
    • Collaborate and communicate and obtain buy-in from key stakeholders.
    • Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
    • Flesh out designs and contribute to functional and non-functional requirements.
    • Assist software designers with lower level designs.
    • Troubleshoot issues relating to technical delivery.
    • Design with a holistic, robust and sustainable mindset.
    • Apply a product management mindset (long term thinking).
    • Mentor and coach software engineering practitioners.
    • Keep abreast of the technical landscape on how it fits together.
    • Understand constraints and risk and make the necessary trade-offs
    • Influence and negotiate with key stakeholders. 
    • Craft the end to end solution taking into consideration: people, technology, systems and data. 
    • Future proof end to end solutions as far as possible within the organisation constraints. 
    • Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability. 
    • Grow the engineering lead practice through contributing to the engineering lead chapter. 
    • Drive organisational alignment across areas of accountability Provide coaching, mentoring and upskilling of others within area of expertise Support the achievement of the business strategy, objectives and values 
    • Stay abreast of developments in field of expertise Ensure personal growth and enable effectiveness in performance of roles and responsibilities 
    • Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.). 
    • Participate and support corporate responsibility initiatives for the achievement of business strategy 
    • Seek opportunities to improve business processes, models and systems though agile thinking

    Required Technical Knowledge

    • Security patterns
    • Architectural patterns (e.g. MVC, MVVM, etc.)
    • Design patterns (e.g. Creational Patterns, Behavioural Patterns, Builder Patterns, etc.)
    • Load Balancer integration (e.g. F5 and cloud-based services), ISAM, AZP
    • API integration platforms (e.g. IBM DataPower, IBM API Connect)
    • Microservices
    • Web Services
    • CI/CD (Continuous Integration and Continuous Delivery/Deployment)
    • Object Oriented Programming (OOP)
    • Java (preferably Java 17 or higher)
    • Spring Boot Framework
    • .Net Framework
    • MSFT C#
    • XML and JSON
    • Kafka
    • Kubernetes
    • ELK Stack
    • IBM Liberty Profile 
    • IBM WebSeal
    • AWS and Azure Cloud
    • MS SQL
    • Power BI
    • Dynatrace

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • BSC Computer Science or other IT Qualification

    Minimum Experience Level

    • Min 10 years IT Experience
    • Security technologies
    • Cloud Experience
    • Software development and application Integration 
    • Middleware concepts and can associate most of the concepts into designs and argue them in context
    • Exposure to Microservices
    • Experience in IBM- FileNet P8 platform
    • CmoD – Content Management

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    Analyst Programmer/Designer

    Job Purpose

    • To translate macro design into detailed micro designs which will realise the business solution in their relevant areas of focus.
    • Translate and communicate the required changes to the programmer community. Develop critical component parts.

    Job Responsibilities

    • Analyse, advise and where necessary create technical design relevant to their domain and/or advise across product area.
    • Provide advice across business units on technological integration opportunities.
    • Implement learning's from post-mortem meetings.
    • Deliver work products according to the agreed timelines and within agreed budget.
    • Liaise with impacted teams through meetings.
    • Consult with other domain players.
    • Escalate non-compliance to relevant stakeholders.
    • Provide consulting on specific technologies to Architecture.
    • Establish and maintain relationships with peers in other domains.
    • Recommend and publish technical solutions.
    • Interpret the business requirements in order to create technical specifications within own product area with an in-depth understanding of impacts across other Product areas (within project environment).
    • Ensure technological integration across applications.
    • Delivered systems, products and/or projects which contributed to improved client service.
    • See to successful signoff of the test pack on the applicable platforms.
    • Review required document(s).
    • Analyse level of impact and risk on project and stakeholders.
    • Deliver impact analysis artefact including effort estimation and timelines.
    • Assign level of impact and risk.
    • Review analysis of less complex projects.
    • Consider industry trends in technical design areas.
    • Deliver optimal solutions within the capability of the technology across multiple domains.
    • Participate in building of the current technology landscape.
    • Consult on problem solving when requested.
    • Provide guidance on the feasibility of proposed technical solutions and suggest alternatives.
    • Facilitate technical design sessions and approve component specifications across product domain areas.
    • Participate in analyst forums.
    • Attend design forums and participate in proof of concepts.
    • Advise management on the technical readiness, risk and impact of the proposed implementation to production at all levels of complexity
    • Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
    • Contribute to a culture conducive to the achievement of transformation goals by participate in Nedbank Culture building initiatives (e.g. Staff Surveys etc.).
    • Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. 

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Bachelor of Science: Information Technology , Advanced Diplomas/National 1st Degrees

    Essential Certifications

    • Advanced Certification in relevant technologies where available

    Minimum Experience Level

    • 7-10 years' experience in programming of which at least 3 years design experience.

    go to method of application »

    Business Manager: Nedbank Commercial Banking

    Job Purpose

    • To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

    Job Responsibilities

    • Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
    • Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
    • Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
    • Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
    • Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
    • Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
    • Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
    • Be proactive in client interaction by adding value through financial solutioning.
    • Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
    • Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
    • Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
    • Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
    • Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
    • Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
    • Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
    • Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
    • Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
    • Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
    • Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BCom (Financial Management/ Accounting)/ BSc Agri)

    Minimum Experience Level

    • 7 - 10 years

    go to method of application »

    Office Co-ordinator

    Job Purpose

    • To perform a supporting role to the Executive(s) by executing: organising and co-ordinating all personal assistant functions to optimise time management, thereby ensuring Executives efficiency and effectiveness. 

    Job Responsibilities

    • Reconcile expenses on return on executives by completing the relevant spreadsheet 
    • Arrange detailed travel plans and itineraries by compiling documents for travel related meetings
    • Coordinate preparation for external events in terms of organising time, venue, information required, travelling time, speeches, RSVPs, etc. 
    • Ensure cost effective office management by managing resources and minimising waste 
    • Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport
    • Build trust by maintaining integrity and open communication 
    • Keep abreast of relevant developments/events in stakeholders personal life by acknowledging and responding appropriately (e.g sending flowers. etc.)
    • Manage the Executives diaries effectively to optimise time by taking due cognisance of business priorities when planning and orgainising events and meetings 
    • Book flight, car and hotel reservations both locally and internationally, by communicating with travel agents, ordering forex and organising visas
    • Coordinate and manage meetings by ensuring meeting requests are correct and up to date, time is optimised and organise all catering 
    • Manage records by capturing, screening and storing correspondence, data and responses
    • Perform general administrative functions and manage office administration as required
    • Develop documentation for the executive by ensuring that the document conforms to Nedbank standards
    • Maintain discreet and confidentiality at all times by adhering to the Nedbank values
    • Minimise risk to the bank by adhering to the policies and procedures

    Job Responsibilities Continue

    • Ensure all calls are answered timeously in a professional and friendly manner and are appropriately routed and screened
    • Project the correct image to internal and external stakeholders by maintaining a professional image at all times
    • Manage ad hoc queries/correspondence effectively by ensuring that they are prioritised, escalated appropriately and resolved promptly by following up and closing off 
    • Keep abreast of legislation and other industry changes that impacts on the role by reading the relevant newsletters, websites and attending sessions
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders 
    • Improving personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frame 
    • Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with the team 
    • Contribute to a culture conductive to the achievement of transformation goals by participating in Nedbank culture building initiatives 
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies
    • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems. 

    People Specification

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Diploma: Financial Management / Diploma in Business Administration

    Essential Certifications

    Preferred Certifications

    Minimum Experience Level

    • 5 years' experience as a Senior Personal Assistant 

    go to method of application »

    FICO Blaze Analyst/Developer

    Job Purpose

    • The Technical SME (Domain Expert) will be responsible for the implementation of decision solutions, primarily using Blaze Advisor/Decision Modeler. The domain expert forms part of a team that will manage multiple implementations from project inception to the point the of going live. Close interaction and collaboration with our dependency partners are key to ensuring success for both our clients and BRM.

    Job Responsibilities

    • Create and maintain documentation of work delivered and knowledge artefacts which will be handy for BAU support of the projects implemented
    • Facilitating discussions to obtain approval on designs based on documented requirements from all stakeholders 
    • Design and implementation of Blaze Advisor rule repositories Blaze Advisor rule writing and testing
    • Understanding and communicating both business and technical objectives/requirements from multiple perspectives including business view and internal development view
    • Coordinating effort with offshore development team
    • Building relationships with a broad spectrum of stakeholders from senior executives to support desk. Leveraging these relationships effectively to validate assumptions, acquire useful information, negotiate among competing objectives, resolve issues, manage change, agree to direction and achieve consensus
    • Delivering sanity-checks on existing Blaze Advisor rule repository implementations
    • Configuring and implementing rule repository testing frameworks 
    • Constantly seeking out and improving product and technical knowledge
    • Installation and configuration of Blaze Advisor

    Technical Knowledge

    • Proficient in FICO Blaze Advisor version 7.x 
    • Java, bonus but not a requirement
    • Has Blaze Development experience, bonus but not a requirement

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Technically related degree, BSC Hons or above or equivalent work experience

    Minimum Experience Level

    • 6+ years Blaze Experience

    go to method of application »

    Services Specialist: Card Acquiring

    Job Purpose

    • To uncover, troubleshoot and solve client needs relating to bank systems, processes and technical constraints using digital and technical expertise in order to meet business goals with the intent to exceed client expectations. 

    Job Responsibilities

    Client Engagement:

    • Exceed client expectations by offering the right service and the right solution.
    • Build and maintain long-standing relationships with clients by using digital and technical expertise toresolve escalated client problems.
    • Foster mutual trust and confidence through providing expert client service.
    • Educate clients and potential clients on how to subscribe and service their account on the Nedbankself-service platforms.
    • Understand client needs through connecting and delivering financial solutions with care.
    • Use expertise and relevant insights to solve client needs relating to self-service, features and digital functionality.

    Business Operations:

    • Prevent fraud, risks and losses by referring any occurrences outside of mandate or authentication procedure to relevant management.
    • Ensures that technical issues relating to cash equipment and devices are resolved by logging calls with the IT help-desk.
    • Assist Client Advisors and Client Support Specialists with complex queries and complaints.
    • Manage the daily, weekly and monthly control activities.
    • Manage and control branch cash within branch holding limits.
    • Ensure the teller function, treasury and ATM's are in a balancing position.
    • Manage and control forex cash and travel cards balancing and any takeovers of forex.
    • Adhere to metrofiling processes and archiving of documentation.
    • Authorise transactions and overrides outside of tellers and forex mandates.
    • Manage Document Management Portal and Branch Admin Centre escalations.
    • Action ARIBA system requests.
    • Ensure branch and treasury cash management through following the correct take-over guidelines,monitoring teller cash limits, and ordering and sending off of bulk cash.

    Risk and Compliance:

    • Adhere to Nedbank security, operational and compliance procedures and policies.

    Nedbank Goals:

    • Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
    • Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals.

    People Specification

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Must have completed an Advanced Certificate in Banking Services - NQF6

    Minimum Experience Level

    • Must have 3 - 6 years. Retail/Banking Client Service, Cash, Banking Systems, 2nd Line Problem Resolution experience.
    • Must have foreign exchange experience.

    go to method of application »

    Domain Architect - Integration

    Job Purpose

    • Responsible for providing guidance to different business areas on the Architectural Integration Strategy which includes the collaboration with various business areas regarding their integration related initiatives, understanding those initiatives and then relaying to the Enterprise Architecture team any gaps in the strategy that has been identified.
    • Also works as an advocate and laisse with Information Services, Technology operational teams and Centres of Excellence, identifying technology requirements and researching possible solutions.
    • Driving RFP processes from initiation to fulfilment for technology selections. Identify operational opportunities and develop Architectures consistent with the enterprise strategy and vision.
    • Serves as the senior Architect in the Integration asset domain.
    • Drives Architectural input into the Programme Increment Planning, setting up and maintaining Integration guardrails, reference architectures and roadmaps. 
    • Provide leadership and vision for the optimisation and rationalisation of the Integration domain aimed at increasing capability and/or IT cost savings and/or IT Service Levels. Provide mentorship and coaching with regard to the Integration domain technologies to Architecture and technical teams within the organisation

    Job Responsibilities

    • Define Current-state Capability Architectures
    • Define Future-state Capability Architectures
    • Define Roadmap for transformation from current to future state Capability Architectures
    • Organisational understanding and alignment around emerging technologies in the Integration domain
    • Define and enforce Capability Architecture Principles/ Guardrails/ Roadmaps
    • Define and enforce Domain Standards
    • Determine Domain Technical Debt Rating
    • Participation in Architecture Governance forums - Review Board and Solution Alignment Forum
    • Consult to programmes (In time, on budget, great quality)
    • Engage user community
    • Become Preferred technology advisor by business units

    Essential Qualification

    • Degree in Information technology/Engineering in Information Technology

    Preferred Certifications

    • Degree or Honours or above degree in Information Technology/Software Engineering/Computer Science
    • Cloud certification
    • TOGAF Certification/ Zachman Certification
    • ArchiMate certification

    Minimum Experience Level

    • At least 5+ years Architecture related experience as Integration Domain architect or Integration Enterprise Architect
    • Banking Experience
    • Intelligent Hyper Automation in Integration very beneficial
    • Integration Architecture experience including Architectures such as Message Queueing, Enterprise Service Bus, Managed File Transfer, WAS, IIB, Web Services Frameworks products and tools, other IBM Integration Products
    • Experience in architecting CloudPak fir Integration
    • Applying BIAN principles to Integration
    • Advanced knowledge and application of a variety of hardware and software platforms and integrated information systems
    • Basic Security architecture knowledge 
    • Ability to effectively present information to top management, public groups, and/or boards of directors.
    • Event Frameworks
    • API/JSON/REST and SOAP
    • TOGAF

    go to method of application »

    Senior Quantitative Analyst

    Job Purpose

    • Advanced Analytics and Innovation serves as Group Risk’s Centre of Excellence (COE) for advanced analytics focusing on unlocking meaningful Management Information (MI), driving efficiencies through automation, and delivering high quality sustainable solutions, servicing the traditionally un-serviced areas while remaining a key contributor to the established modelling areas. The Advanced Analytics and Innovation team also promotes and advocates for efficient change and innovation while ensuring that we change safely.
    • The incumbent of the role is to apply advanced analytics techniques to drive innovation within the organization, contributing and enhancing the key focus areas of the team objectives. The role includes analysing complex problems, developing fit for purpose solutions and identifying insights to support decision-making and drive business goals.

    Job Responsibilities

    • Design and develop superior innovative quantitative solutions to service stakeholder and business requirements across the group encompassing AI/ML initiatives across clusters, Credit Risk, Financial Crime, People Risk (HR analytics), Compliance and Conduct Risk analytics, supporting Group Internal Audit (GIA) through analysis. 
    • Drive multiple group wide strategic initiatives relating to AI and ML. 
    • Model and methodology advisory and support for all clusters (solution generator, unlock business and client value).  
    • Challenge model builds through expert group and model technical forum participation, contribute to the development of differentiated, superior solutions and ensuring best practice.
    • Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Build relationships with stakeholders by networking through targeted and informal interactions and consistent delivery of quality output to build trust. 
    • Enhance applicable group frameworks and policies and participated in annual review processes. 
    • Increase efficiencies through programming and automating processes.
    • Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
    • Report to, monitor, and advise operational areas to manage trends through analysis for ad-hoc requirements.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities through formal and informal learning activities and practical experience.
    • Enable upskilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interactions.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Contribute to a culture conducive to the achievement of transformational goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

    People Specification

    Essential Qualifications- NQF Level

    • Advanced Diplomas/National 1st Degrees
    • Post graduate degree in mathematics/statistics/actuarial science/engineering/data science or a related quantitative discipline.

    Preferred Qualification

    • Post graduate degree in mathematics/statistics/actuarial science/engineering/data science or a related quantitative discipline. Master's degree is preferred.

    Minimum Experience Level

    • 3-5 years relevant of professional experience in an analytical and technical environment, with a focus on innovation and applying data-driven approaches to solve complex problems.

    Method of Application

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