Hot Jobs at DSV

Tertiary Qualification(s):

• Matric

Computer Literacy: 

• Intermediate - MS Office Suite Package

Job-related Requirements:

• Minimum of 2 years’ experience in a warehousing / logistics environment. Customer / Client relationship management and communication skills

ADDED ADVANTAGES FOR THIS ROLE: 

• Email Etiquette  
• Telephone Etiquette
• Be able to work under pressure and solve problems

MAIN PURPOSE OF THE ROLE: 

• To ensure all KPI’s are achieved as per SLA agreement within Admin department.
• To report on the performance of your department to Internal Management.
• Attend to ALL Client requirements promptly, efficiently, and proactive. 

DUTIES & RESPONSIBILITIES:

• Assist dealers with queries, this includes but is not limited to pictures, ETA's, POD's, stock availability, self-collections and invoice and credit note requests, etc.
• Call dealers on a daily basis in order to identify any outstanding queries, this in turn will assist in building a relationship with the dealers, which is essential to any call center agent
• As soon as receiving admin notifies IE via email and/or verbally of an incoming shipment to be slotted, all information sent must be checked if correct.
• If correct, Admin checks the invoice number on client system to see if it is available in order to extract detail such as: Part number and quantity.
• Weekly checks and compiling of cage reports and stats needs to be sent through to the relevant supervisors and managers.
• Prepare stock take reports.
• Ensure end-of-day data is reported in a timeously manner.

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Main Purpose of The Role:

• Management of an experienced and senior project team.

Minimum Requirements:

• Must have minimum 5 years project management experience and dealing with Africa. 
• Able to manage road carrier negotiations, contracts and tender submissions.
• Previous team management experience
• Strong knowledge on Customs compliance both inbound and outbound,
• Incoterm knowledge essential.
• Good supply chain knowledge and risk and problem anticipation in order to manage client expectations.

Qualifications: 

• Matric (essential)
• Supply Chain / Logistics Degree advantageous and/or years of work experience

Computer packages

• Word, Excel, Outlook
• CargoWise One
• SAP

Duties and Responsibilities:

• Drive and manage profit and loss as well as identify revenue leakage and improvement.
• Prepare and send management reports with detailed feedback and corrective action.
• Ensure service delivery to both external and internal clients.
• Vendor management of all transporters, vendors and SLAs in place and managed through monthly meetings.
• Rate negotiations and implementations and participation in key road freight quotes and tenders.
• Weekly department meeting
• Bi-annual staff appraisals.
• Work with sales to secure new business and retain existing business.
• Utilise Lean process where necessary to identify waste and improvement.
• Implement and continuously review work instructions and SOPs are adhered to.
• Productivity improvement and efficiencies are continuously driven and understood.
• Ensure financial and operational reports are actioned and responded to on time and errors are assessed for root cause and training.
• Lead the team through coaching, developing and motivating subordinates including follow-up of team and individual performance against targets and objectives aligned with overall company strategy.
• Manage Project department Productivity and workflow and provide monthly Management Reports
• Successful project close out and evaluation and feedback to all key stakeholders.
• Participate and join client business reviews with both sales and Client retention.
• Management of P&L and accountability.
• Resolving/training/disciplining of Quality / error’s by staff
• Customs and operational compliance is understood and implemented and adhered to in processes and communication.
• Identify training needs within department both operationally on system and client interaction.
• Drive and manage profits and consistency on all routes
• Travel for project and client requirements when necessary.
• Manage the operational functions and workflow of the project department for optimal efficiency.
• Ensure the department complies with the internal audit process and aligns with the various SOPS.
• QSHE compliance and implementation within the team
• Ensure customer service standards to SLA’s are met and implemented within the team
• Involvement in all key tenders for Projects.
• Review Metric and financial KPI milestone reports and manage for effective outcomes.
• Risk mitigation, ensure solid operational processes with Work instructions are in place.
• Client SOPs are implemented and reviewed by this individual.
• Lead key client implementations within the project and road environment.
• Responsible for client interaction and retention.
• Be prepared to get involved in securing new sales business and supporting the sales process.

Added Advantages

• Team player
• Self-driven
• Organized
• Motivated
• Able to work under pressure
• Able to manage and motivate teams
• Well presented
• Deadline driven
• Confident
• Focused
• Mentorship of key individuals.
• Leadership
• Self-motivated.
• Take ownership and accountability.
• Strong people skills

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• Tertiary Qualification:  Diploma or Degree in Logistics or related field
• Computer Literacy Level: Microsoft Office (intermediate), Microsoft Dynamics & CW1 Advantageous
• Job-related Requirements: 3-5+ years external sales experience in Freight Forwarding (air & sea preferred), or logistics/supply chain industry.  Proven track record of meeting / exceeding sales targets.

Added Advantages for this role:

• Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Customs Regulations, Route Planning, Import/Export.
• Sales & Business Development: Prospecting, Account Management, Cold Calling, Negotiations, RFP Management, Client Acquisition
• Technology: CRM Systems, TMS (CW1), MS Office Suite

Main Purpose of the role:

• Results-driven BDM with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. Expertise in analyzing client supply chain needs to deliver cost-effective and efficient transportation solutions.

Duties & Responsibilities:

Key Responsibilities

Business Development:

• Identify, target, and secure new clients in line with company growth strategy
• Develop and execute sales plans for assigned territory/accounts
• Conduct client meetings, presentations, and solution proposals
• Generate and follow up on qualified leads

Account Management:

• Maintain and grow existing customer relationships
• Conduct regular customer reviews and business assessments
• Identify upselling and cross-selling opportunities

Sales & Revenue Targets

• Achieve monthly and annual gross profit and volume targets
• Manage pricing strategies in collaboration with operations and procurement
• Prepare and negotiate quotations

Reporting & CRM

• Maintain updated pipeline and activity tracking in CRM
• Provide accurate sales forecasts and reports
• Monitor market trends and competitor activity

Key Performance Indicators (KPIs)

• New business revenue generated
• Gross profit margins achieved
• Client retention rate
• Pipeline growth and conversion rate
• Activity levels (calls, visits, proposals)

Personality Profile

• Driven, target-oriented, and resilient
• High energy and self-motivated
• Customer-centric mindset
• Ability to work under pressure

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Tertiary Qualifications:

• Diploma or Degree in Logistics or related field would be adventageous

Computer Literacy:

• Micosoft Office (Intermediate), Microsoft Dynamics & CW1 Adventageous

Job-related Requirements:

• 2+ years internal/external sales experience in Freight Forwarding (air & sea preferred) or Logistics / Supply Chain Industry.
• Proven track record of meeting/exceeding sales targets.

Added Advantages

Electives: 

• Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Import/Export.
• Sales: Prospecting, Account Management, Cold Calling, Negotiations, Client Acquisition.
• Technology: MS Office Suite

Main Purpose of the Role:

• Results-driven Sales Executive with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. 

Duties & Responsibilities:

Key Responsibilities

Business Development:

• Identify, target, and secure new clients in line with company growth strategy
• Conduct client meetings, presentations, and solution proposals
• Generate and follow up on qualified leads

Account Management:

• Maintain and grow existing customer relationships
• Conduct regular customer reviews
• Identify upselling and cross-selling opportunities

Sales & Revenue Targets

• Achieve monthly and annual gross profit and volume targets

Reporting & CRM

• Maintain updated pipeline and activity tracking in CRM
• Provide accurate sales forecasts and reports
• Monitor market trends and competitor activity

Key Performance Indicators (KPIs)

• New business revenue generated
• Gross profit margins achieved
• Client retention rate
• Pipeline growth and conversion rate
• Activity levels (calls, visits, proposals)

​​​​​​​Personality Profile

• Driven, target-oriented, and resilient
• High energy and self-motivated
• Customer-centric mindset
• Ability to work under pressure

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Main Purpose of the Role

• Supervising staff – Management of staff to meet daily / weekly / monthly metrics as well as management of office behavior to maintain harmonious office environment.
• Driving profitability with clients, whilst adding value to the client’s supply chain and supporting with day-to-day requirements, offering tactical and operational support and various DSV product service offerings.

Job Related Requirements

• Grade 12
• Minimum 10 years’ experience in ocean freight forwarding
• Own Transport
• Ability to work overtime / after hours when required
• Previous experience of Purchase Order Management and analysing data
• Minimum of 2 years experience in Monthly and Quarterly presentations to both internal and external customers
• Minimum of 2 years experience in analysing and interpreting data

Tertiary Qualification (Advantageous)

• Degree in B Com Logistics

Electives

• Minimum of 2 years supervisory or management experience
• Leadership courses (DSV talent pool etc ) OR Management programs
• Knowledge and understanding of Purchase Order Management and analysing data
• Knowledge of current Incoterms, Knowledge of international freight forwarding
•  Excellent communication skills
• Good planning and self-management skills · 
• Strong analytical skills and ability to interpret data
• Knowledge of Hazardous/Dangerous Goods
• Strong presentation skills to both internal and external customers

Duties and Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Run with daily exception reports on both shipment and purchase order level for operations and manage with staff and our customer
• Manage productivity daily / weekly / monthly
• Drive internal and external metrics daily / weekly
• Evaluate service levels weekly / monthly
• Manage profitability drive with operations
• Compile client specific business reports and quality checking data integrity
• Identify Opportunities for growth within the client’s business
• Take operational meeting minutes and follow through to close out
• Facilitate and manage weekly Customer operational meetings with all the relevant stakeholders
• Manage exception reporting in order to identify risk areas and actions to mitigate the potential risks
• Compile and present Monthly Business Reviews
• Manage third party vendors to ensure KPIs are met  

OTHER DUTIES

• Processing of ocean import shipments – end to end
• To drive metric performance both internally and externally with our customer
• To support sales in their objectives in achieving growth targets
• To support operations with queries and manage customer expectations
• Identify and target opportunities for improved efficiencies
• Identifying problems in a project design and evaluating alternative methods
• Monitoring credit notes
• Monitoring write-offs

SUPERVISORY RESPONSIBILITIES

• Directly supervising staff
• Controlling behavior of individuals to maintain a harmonious working environment for all staff
• Giving verbal instructions to colleagues
• Directing others to repeat tasks not satisfactorily done
• To ensure accurate and timely reporting
• To identify improvements on processes within operations to drive efficiency
• To manage any new processes or system developments with operations
• To manage staff and career development to ensure the retention of key staff and their progress within the organization

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Main Purpose of The Role:

• Processing of export documentation

Minimum Requirements:

• At least 5 years experience as export controller in air freight exports
• CargoWise1 or similar systems
• Processing of AWB's, SAD500's, and all related export documentation
• Understanding of industry and related job requirements for freight forwarding.
• Geographical knowledge and familiar with airline routines and capabilities
• Strong organizational & persuasive skills
• Ability to liaise effectively with clients, both telephonically and via e-mail.
• Willingness to work overtime and weekends
• Detail orientated and ability to work under pressure.
• Ability to lead.
• Own transport required

Added advantages:

e.g. Skills / Competencies / Other

• Strong communication and relationship building skills, both verbally and written
• Ownership and self motivation, to ensure any challenge is addressed immediately
• and resolved as soon a possible.
• Ability to work under pressure.
• Positive outlook and team player
• Results, quality and detail driven.
• Self-confident and resilient.

Qualifications: 

• Matric (essential)
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms, Outlook), MS Word, Excel, PowerPoint, Outlook (Intermediate to Expert skills)
• CargoWise1 or similar system (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities (daily, weekly, monthly) will include, but not be limited to:

• Processing / issuing of all export documentation : AWB, SAD, Phytosanitary certificate, PPECB, COO's, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse i.t.o. deliveries / collections

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Main Purpose of The Role:

• Responsible for implementing transportation solutions, whilst managing stakeholder (internal & external) expectations throughout the project implementation phase.
• The candidate will interact with and assist in the design, planning and execution of business-specific strategic projects.
• This role directly supports company objectives and contributes to identifying, analysing & developing value-adding and robust solutions for current & prospective customers (internal and external). Successful collaboration with operations teams, contractors & other internal and external stakeholders is critical.

Minimum Requirements:

• Strong Project Management experience: 10 years in a logistics / supply chain environment, including TMS / WMS implementation experience and full-lifecycle delivery (initiation, planning, execution, monitoring, control and close-out) against scope, schedule, budget and quality.
• Strong Process Engineering & Process Mapping: 5 years engineering, mapping and optimising end-to-end logistics and supply chain processes – including as-is / to-be process mapping (BPMN, MS Visio), value-stream mapping and process re-engineering to drive efficiency, standardisation and cost reduction.
• Strong Business Analysis: 10 years eliciting, analysing and documenting business and stakeholder requirements; performing gap, root-cause and feasibility analysis; and translating operational needs into structured, actionable requirements that bridge business and technical teams.
• Strong Functional Specification: 2 years authoring functional specifications and business requirement documents (FSD / BRD) for TMS / WMS and related solution implementations – including use cases, process flows, data and integration requirements, and acceptance criteria to guide build, configuration, testing and sign-off.
• Facilitation skills: 2 years effective experience in leading & influencing a diverse group through planning and / or problem-solving activities for effective outcomes.
• Financial: 1 year effective experience in developing budgets & managing actual versus budget, including CAPEX, OPEX and P&L’s.
• Ability to travel around Gauteng, South Africa & internationally.
• Excellent written & verbal communication skills.
• Strong interpersonal skills & able to work in a collaborative & team-based environment.
• Ability to employ effective problem-solving abilities.
• Strong analytical and organisational skills.
• Detail-oriented, high work rate & quality of work.

Electives:

• General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles.
• Project Management accreditation such as PRINCE2 or PMP.
• Business Analysis accreditation such as CBAP / CCBA (IIBA) or BCS.
• Process / continuous-improvement accreditation such as Lean Six Sigma (Green / Black Belt) or BPMN certification.
• Applied negotiation skills.
• Applied risk management skills.
• Supply Chain Management accreditation such as CSCP, SCOR-P, etc.

Qualifications:

• Matric (Essential)
• B-Eng Degree in Industrial Engineering or other Relevant Engineering Degree (Essential)
• Project management accreditation (Essential)

Computer packages:

• Microsoft Visio (advanced)
• Microsoft Project (Advanced)
• Project Portfolio software (such as Clarity, PPO) Basic (Advantage)
• Excel (advanced)
• MS SQL (Advantage)
• PYTHON (Advantage)
• Power app suite (Advantage)

Duties and Responsibilities:

• Process Engineering & Mapping: Map current-state (“as-is”) operational and supply chain processes, design optimized future-state (“to-be”) processes, and drive process standardization, re-engineering and continuous improvement to remove waste and lower cost-to-serve; produce process maps, swim-lane flows and SOPs (BPMN / MS Visio).
• Business Analysis: Elicit, analyze and document business and stakeholder requirements; conduct gap, impact and feasibility analysis; and act as the bridge between operational stakeholders and solution / technical teams to ensure delivered solutions fit business need.
• Functional Specification: Translate business requirements into clear functional specifications, business requirement documents and solution designs (use cases, process flows, data and integration requirements, acceptance criteria) to guide configuration, development, testing and sign-off of TMS / WMS and related systems.
• Activity and resource planning: Make a feasible plan that achieves the goals and objectives of the project and aligns with the organization’s overall business strategy. Part of the plan is defining the project’s scope and determining available resources, estimating time and financial commitment, and how to monitor and report on progress.
• Assembling and leading the project team: Assign tasks and deadlines and utilize tools to collaborate. Schedule and facilitate regular meetings to obtain status updates and chart progress, reallocate resources to balance workloads, and evaluate the competencies and capabilities of team members. Organize and motivate team members; conduct group facilitations (such as workshops and Advanced Quality Planning).
• Time management: Define, schedule and accurately estimate task duration to develop and maintain a realistic schedule.
• Cost estimating and developing the budget: Develop the budget for proper funding and maintain actual spending versus approved budget.
• Quality and satisfaction: Deliver satisfying results to stakeholders and keep constant communication.
• Change management: Ensure change management is integrated into project management by planning change management at the same time as project planning and delivering it according to schedule.
• Risks and issues management: Apply sound risk management principles to all aspects of projects & engineering activities to ensure risk factors are avoided, mitigated and / or managed in the best interests of DSV, clients and staff – reducing the time and cost of project execution. Manage issues through proper DSV project governance and escalation protocols.
• Monitoring progress: Monitor and analyze both expenditure and team performance and efficiently take corrective measures.
• Reporting and documentation: Report on projects according to the defined structures and project management method.
• Stakeholder management: Develop and maintain sound stakeholder (incl. client) relationships based on competence, respect and trust.
• Contractual: Support contract development and / or negotiation with clients and suppliers.
• Procurement management: Support supplier selection and management aligned with sound ethical business practice and DSV policy.
• Travel: Reasonable local and international travel to use knowledge, skills and experience in support of relevant DSV business objectives.

Additional Job Information

• Be a loyal, trustworthy employee and partner to your project executive(s).
• Maintain good, respectful and positive work relationships with all counterparts, and be perceived as a respected and pleasant colleague to work with.
• Follow the guidelines, procedures, processes and structures for DSV.
• Know the documents that define DSV (whitepapers, strategy, culture) and work accordingly.
• Maintain disciplined work ethics and behavior.
• Ensure the work you produce (documents, presentations) looks professional and follows DSV guidelines.

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MAIN PURPOSE OF THE ROLE 

• Retain current business base and ensure growth on the base. Also be able to source leads and do tele-sales from a new business aspect.Sell the services and solutions for the company.   

JOB- RELATED REQUIREMENTS  

• Grade 12 / Matric
• Ability to liaise effectively with clients and colleagues at various organizational levels
• A minimum of 2 years in a tele sales or call center environment
• Skills of achieving targets and generating new leads
• Must be patient, persuasive and persistent
• Punctuality and good time management skills
• Good administrative & daily planning skills
• Ability to adapt to a rapidly changing environment/technology
• Ability to work under pressure & meet deadlines without fail
• Ability to work without supervision
• Excellent verbal and written communication skills, including the ability to confidently give presentations
• Client empathy and ability to liaise effectively
• Be able to handle confrontation professionally at all times
• Must be someone that works well within a team and has a positive outlook
• Reliable transport

 ADDED ADVANTAGES FOR THIS ROLE

• Time management and prioritization skills to meet deadlines and close sales in a timely manner
• Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that addresses customer’s needs and concerns

DUTIES & RESPONSIBILITIES 

• Implementation of accounts – process and project management
• Manage client relationship
• Must make contact with each customer allocated to their base on a monthly basis as per masses
• Needs to make new tele-sales calls weekly
• Weekly capturing of activities and minutes of meetings onto the MS Dynamics Platform (CRM)
• Monthly billing and financial reporting to customers (if needed)
• General administrative duties
• Managing of the customer base DSO’s (ensure that clients are up to date with their payments)
• Must be able to assist with ClientZone queries and training when needed

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Tertiary Qualification(s)
Essential: 

• Bachelor's Degree or Advanced Diploma in Information Systems, Information Technology, Computer Science, Industrial Engineering, Logistics, Supply Chain Management or related field. 

Preferred

• Certification or practical experience in TMS, SCE, WMS, ERP, EDI, API integration, SQL, reporting, or enterprise logistics systems

Additional Computer Skills 
Essential

• Ability to analyse system transactions and troubleshoot data issues using SQL or equivalent query tools.
• Understanding of EDI integrations EDIFACT, XML, ANSI X12, API based exchanges
• Ability to interpret interface logs, system messages and integration failures.
• Experience configuring transport rates, tariffs, rating engines, or freight settlement processes within a TMS environment
• Advanced Excel for data analysis
• Visio for process mapping and solution documentation 

Job-related Requirements:
Essential Experience  

• Minimum 5 years' experience supporting enterprise logistics or supply chain systems
• Minimum 3 years' experience configuring and supporting Transportation Management Systems (TMS) or Supply Chain Execution (SCE) platforms
• Experience leading customer and carrier onboarding projects
• Experience managing system integrations and data exchanges between multiple business partners
• Experience facilitating SIT, UAT and production deployment activities
• Experience working with technical vendors, software providers and business stakeholders.
• Experience with carrier buy-rate and customer sell-rate configuration. 

Preferred Experience

• Experience with transport rating engines and tariff management.
• Experience with freight settlement and transport billing processes

ADDED ADVANTAGES FOR THIS ROLE

• Advanced Excel for data analysis
• Advanced Excel for data analysis
• Visio for process mapping and solution documentation 
• Experience in multi-client / 3PL / 4PL logistics environments
• Exposure to global governance frameworks
• TMS implementation or onboarding experience
• Automation or process standardisation experience
• Working with technical vendors / offshore or global IT teams

MAIN PURPOSE OF THE ROLE e.g.  brief introduction to the role

• The role serves as the local subject matter expert for transport systems, integrations, transport rating structures and solution configuration within the DSV Contract Logistics transport environment.
• Accountable for the validation, configuration, implementation, support and continuous optimisation of transport system solutions across the DSV Contract Logistics environment. This includes customer and carrier onboarding, transport rating and charging structures, system integrations, solution enhancements, and the application of global standards and best practices
• The role is further responsible for the design, coordination, implementation and support of integrations between DSV, customers, carriers and third-party technology providers.
• The role is responsible for supporting, maintaining and enhancing transport and supply chain execution systems, with a strong focus on partner integrations, system configuration, implementation delivery, issue resolution, testing, reporting and continuous improvement across transport and logistics operations.
• The incumbent acts as the primary local business-facing contact for system-related incidents, requests and enhancements, while working closely with operations, customers, carriers, vendors and global IT teams to ensure solutions are stable, scalable, commercially accurate and aligned to business requirements.
• The role also leads the systems workstream for customer and carrier implementations, including requirements gathering, solution validation, integration coordination, testing, deployment and post-implementation support

DUTIES & RESPONSIBILITIES 

Systems Support & Incident Resolution

• Receive, validate, investigate, and resolve system incidents and support tickets
• Act as local business-facing point of contact for system support and escalations
• Coordinate with internal and external support providers to resolve issues

Implementations, Testing & Releases

• Lead the systems workstream for customer and carrier implementations
• Gather, validate and document business and technical requirements
• Participate in solution design, validate proposed solutions and configure transport systems in accordance with approved business and technical requirements
• Facilitate SIT, UAT, deployment and hypercare activities
• Coordinate implementation activities between business, customers, carriers, vendors and global IT

Integrations, Reporting & Configuration

• Lead the onboarding, testing, deployment and support of integrations between DSV, customers, carriers and third-party providers
•  Analyse business requirements and define interface specifications and data mapping requirements
• Design, coordinate, test and support EDI integrations EDIFACT, XML, ANSI X12, API based exchanges
• Investigate and resolve integration failures and data exchange issues
• Configure and maintain system business rules, transport master data and operational parameters
• Translate business requirements into scalable technical solutions.

Transport Rating, Commercial Configuration & Billing

• Configure and maintain carrier buy-rate and customer sell-rate structures
• Configure transport tariffs, fuel surcharge models, accessorial charges and pricing rules
• Validate rating calculations and ensure commercial accuracy of transport solutions
• Support transport billing, freight settlement and cost allocation processes
• Support solution design, pricing validation and implementation activities.

Continuous Improvement

• Identify opportunities to improve transport system functionality, automation, integration performance and operational efficiency
• Lead root cause analysis and implementation of corrective actions for recurring system and integration issues.

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SUMMARY

• The main purpose of this role is to sign up new accounts and to meet monthly and annual new business targets.
• Strategic accounts need to be signed up and the implementation of these accounts needs to be managed by the candidate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationships.
• Monthly billing and financial reporting shared with the various stakeholders.
• General administrative duties – daily.
• Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional New Business Sales Manager.
• Maintaining client data and updating regularly on CRM System, Dynamics.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery. (Preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure that the required quarterly, accumulative and annual targets are met.
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication.
• Identifying cross silo solutions and working with other Department heads to ensure successful partnerships.
• Ensure that Dynamics is updated and maintained as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Meet the expected client call ratio KPI as indicated by your MAS.
• Be deadline driven.

QUALIFICATIONS

• Completed Grade 12 / Matric
• Tertiary qualification would be an advantage

COMPUTER SKILLS

• MS Office, Excel, PowerPoint at Intermediary level a MUST
• Advanced skill would be greatly advantageous 

EDUCATION AND/OR EXPERIENCE

• 2-3 years Key Account Management & New Business sales experience
• Experience in prospecting for new business
• Experience in achieving new business targets set
• Tender Management
• Experience in selling cross silo solutions
• Signing up strategic new accounts and growing business
• Experience with implementation of strategic accounts
• Reporting day to day to the Regional Sales Manager
• Weekly and Monthly reporting (where needed / requested)
• Daily CRM updates and completion
• Adhering to the MAS for the role