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  • Posted: May 16, 2022
    Deadline: Not specified
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  • Momentum is a trusted partner on your journey to financial wellness. We guide you by offering leading advice, products and services. We are committed to helping you fulfill your lifelong financial needs, by providing relevant and unique solutions to suit your budget and individual circumstances. It is our aim to build and maintain enduring relationships by p...
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    Learning Coordinator

    Role Purpose    

    • Provide logistical and administrative support to ensure delivery of learning interventions aligned with business priorities.

    Requirements    
    Qualifications:

    • Matric (Grade 12)

    Experience:

    • 1 – 2 year’s administrative experience 

    Knowledge:

    • Knowledge of learning and development operations or relevant legislation in area of specialisation
    • Knowledge of administrative functions – irrespective of the industry

    Skills:

    • Written and verbal communication skills
    • Interpersonal skills
    • Proficient in MSOffice
    • Organising and planning skills
    • Numeracy skills
    • Time Management skills
    • Resilience
    • Team work
    • Forward thinking

    Duties & Responsibilities    
    Internal Processes.

    • Coordinate all the components (logistics, catering, venue, etc.) of learning events within budget and specifications
    • Act as key contact to learners throughout the learning event by providing an exceptional learning experience
    • Escalate faults and other housekeeping issues of learning venues with the relevant service provider and ensure queries are resolved within the given time frames
    • Schedule learning activities in conjunction with the Programmes Specialist and management team in order to effectively deliver on the learning schedule in an efficient and cost-effective manner
    • Collate, compile and distribute learning documents and reports to the required standards within defined timeframes
    • Maintain various databases and records
    • Reconcile and report on relevant information to enable trend reporting and insights,
    • Provide ongoing support to the Learning and Performance function to ensure success delivery of the learning event.

    Client.

    • Build and maintain relationships with clients and internal and external stakeholders
    • Deliver on service level agreements applicable to clients and internal and external stakeholders to ensure that client expectations are managed
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
    • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.

    People.

    • Develop and maintain productive and collaborative working relationships with peers and stakeholders
    • Positively influence and participate in change initiatives
    • Continuously develop own expertise in terms of professional, industry and legislation knowledge

    Competencies    

    • Examining Information
    • Meeting Time lines
    • Managing Multiple Tasks
    • Interacting with People
    • Cross referencing
    • Output driven
    • Teamwork
    • Application of policies and guidelines

    Closing Date: 17th, May 2022

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    Client Services Consultant - George

    Role Purpose    

    • Render a comprehensive service to clients, processing all the administrative tasks according to agreed standards and turnaround time's thereby improving client retention and repeat business opportunities.

    Requirements    

    • Matric or NQF 4 equivalent
    • 2 years client service administration experience
    • No criminal record

    Duties & Responsibilities    

    • Accurately capture client information on the relevant system.
    • Execute client requests within the agreed timeframes, quality standards and legislation.
    • Handle all the administrative tasks according to agreed standards and turnaround times.
    • Engage with clients in a client centricity manner in order to improve client retention and repeat business activities.
    • Resolve client queries and follow up to ensure queries are resolved timeously and effectively.
    • Ensuring accurate completion of documentation as per service level agreement in order to meet client needs.
    • Effectively utilise client service interactions to improve client retention and repeat business activities.
    • Effectively use administration systems to ensure accuracy of documentation.
    • Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence.
    • Handling of urgent complex enquiries and requests received telephonically and via fax/email.
    • Build and maintain relationships with clients and internal and external stakeholders.
    • Contribute to the process of developing client service standards in order to ensure clients receive clear and accurate information and are kept informed at all times.
    • Manage the delivery on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
    • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
    • Process the relevant policy transactions per client interaction.
    • Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
    • Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
    • Positively influence and manage change and offer specialist support where required.
    • Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
    • Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
    • Take ownership for driving career development.
    • Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Implement and provide input into governance processes, systems and legislation within area of specialisation.
    • Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
    • Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.

    Competencies    

    • Business Acumen
    • Client/Stakeholder Commitment
    • Drive for Results
    • Collaboration
    • Impact and Influence
    • Self-Awareness and Insight

    Closing Date: 18th, May 2022

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    Personal Lines Claims Investigator (KZN)

    Role Purpose    
    Momentum Insure is looking for 1 personal lines claims investigator to be based in the Kwa-Zulu Natal province. A claims investigator identifies and prevents fraudulent claims and manages the expenditure on settled claims.

    Requirements    

    • Matric
    • Minimum 3 years of investigative experience in a short-term personal claims environment
    • Completion of an investigations programme would be beneficial
    • FAIS accreditation or a FAIS recognised qualification will be highly beneficial
    • Clear criminal record
    • Above average performance track record

    Location

    • The above-mentioned position is currently available in the KwaZulu-Natal province and the successful candidate will be required to have their own mode of transport to be able to travel to clients.

    Duties & Responsibilities    

    • Receive personal line claims identified by the fraud prediction model for validation
    • Confirm merits of each claim through comprehensive assessment of the item and incident
    • Apply the policy to ensure the loss is covered in terms of the contract
    • Compile a comprehensive report on all findings and make a recommendation on a claim based on merits/evidence found during the validation process
    • Refer all recommendations not within your mandate to the line manager for approval
    • Irrespective of the outcome of the claim the broker, client and claims advisor to be notified (rejected claims to be communicated verbally and in writing)
    • The key focus of a claims investigator is to limit financial losses due to a policy/claim fraud and to finalise and adjust claims accurately
    • Obtain all evidence in a proper manner to ensure that it is admissible as evidence in a court of law
    • Act as complainant where fraud is found and render all assistance and evidence to ensure the prosecution of the person who committed/attempted to commit fraud
    • Assist/influence other areas of the business once an investigation is concluded, i.e. report on the quality of the sale/policy wording and application or adjustment of underwriting criteria
    • Report on any risks identified and suggested controls and report any other failures which influences the merits of an investigation

    Internal Process:

    • Enhance service delivery in the claims departments
    • Contribute to optimising work practices and procedures via suggestions
    • Up skill/influence claims advisors by sharing knowledge
    • Effectively build, maintain and manage relationships with clients, brokers, service providers and business partners
    • Ensure investigations are done in a professional manner and all parties are updated regularly on the progress 
    • Achieve minimum standards with regards to saving ratios, turnaround time, Customer Satisfaction scores, Ombudsman overturned ratios and expense ratios

    People:

    • Live the Momentum values
    • Interact with colleagues and supply manager investigation results
    • Interact with other business units i.e. claims, client services, brokers, compliance, legal etc
    • Build relation/interact with support services to ensure efficiency
    • Interact with clients, brokers and service providers 

    Closing Date: 17th, May 2022

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    Service Specialist

    Role Purpose    

    • Resolving product related queries and accurately processing information in response to requests about the Momentum product offering received from clients.

    Requirements    

    Experience and Qualifications

    • Grade 12 (Matric) with Mathematics 
    • Completed or studying towards a degree or diploma (preferred)
    • 1-2 Years Call Centre experience of customer service principles and practices 
    • We're looking for someone with
    • A passion for service
    • Enjoys interacting with clients and intermediaries 
    • Takes accountability for own development.

    Duties & Responsibilities    

    • Responsibilities and work outputs
    • Engage with clients and intermediaries in a professional and client centric manner in order to evaluate and 
    • resolve their query.
    • Provide clients and intermediaries with the relevant information and documentation as required in line 
    • with policy guidelines and within Service Level Agreements to provide incredible client service.
    • Adhere to compliance requirements in the service process in line with legislative requirements and serve 
    • our clients and intermediaries fairly and in line with our Values.
    • Identify and report process and system failures, suggest enhancements to improve client experience.
    • Provide authoritative expertise to clients and stakeholders to creating a positive and lasting client 
    • experience.
    • Live the MMI values namely: Accountability, Diversity, Excellence, Integrity, Innovation and Teamwork

    Competencies    

    • Writing & Reporting
    • Presenting & Communicating Information
    • Analysing
    • Adhering to principles and values
    • Adapting and responding to change
    • Deciding & initiating action
    • Persuading & influencing
    • Following instructions & procedures
    • Delivering results & meeting customer expectations 

    Closing Date: 17th, May 2022

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    Channel Enablement Specialist

    Role Purpose    

    • Myriad specialist is responsible for the delivery of Myriad channel enablement and to provide specialist support to all relevant stakeholders.

    Requirements    

    • Matric (essential)
    • Relevant business degree or qualification (essential)
    • CFP qualification (advantagiuos)
    • 3-5 years’ experience in business development,  client service, marketing or sales environment within a financial services environment (essential) 
    • Sound knowledge of advice policies, procedures and processes  (essential)
    • Knowledge of business-related rules and regulations  (essential)
    • Knowledge of relevant regulatory and compliance requirements  (essential)
    • Extensive relevant product knowledge  (essential)
    • Knowledge of complaints handling processes and procedures  (essential)

    Duties & Responsibilities    

    • Support the sales enablement strategy that enables a positive client/adviser experience and positively contributes to achieving business objectives.
    • Support the development of a client value proposition (CVP) and broker/planner/advisor strategies to ensure operational considerations are incorporated.
    • Support and contribute to client enablement standards.
    • Upheld and support the quality and service standards related to the applicable client enablement solution.
    • Support and contribute to the development of standard operating procedures in order to determine the optimal process to implement the various client enablement solutions.
    • Actively engage in and support the client enablement function, ensuring timeous and accurate support service delivery.
    • Identify and report process and system failures and enhancements to improve enablement experience.
    • Contribute to an effective Coaching Programme that will enhance our abilities to position Myriad competitively with our financial advisers and ultimately increase sales.
    • Maintain specialist knowledge and skills by fulfilling enablement functions as a Myriad enablement specialist.
    • Establish productive, professional relationships with key stakeholders in the various channels. Engage with relevant stakeholders to identify opportunity for sales and provide relevant sales support.
    • Develop innovative methods to identify and develop new channels and business opportunities. Develop plans and tactics for the achievement of sales targets.
    • Engage with prospective clients, brokers and intermediaries to determine their financial wellness needs and provide them with clear and accurate information.
    • Collaborate with internal stakeholders to translate client requirements into products, solutions and business cases.
    • Contribute to and coordinate the solution design process based on client requirements in order to effectively package and market products or solutions to meet clients financial wellness needs. Prepare proposals that capture client requirements and the relevant aspects of the product or solution.
    • Facilitate presentations, meetings and discussions with key senior stakeholders and to create awareness of the various features and benefits associated with the various products.
    • Establish appropriate feedback mechanisms to understand the outcomes of the sales and implementation process.
    • Introduce the new business management team to a new client and put in place processes to ensure that new individual business flows are extracted from the client.
    • Contribute to the development of product training material for the client.
    • Client Provide authoritative, expertise and advice to clients and stakeholders.
    • Build and maintain relationships with clients and internal and external stakeholders.
    • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
    • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
    • People Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
    • Positively influence and participate in change initiatives.
    • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
    • Contribute to continuous innovation through the development, sharing and implementation of new ideas. Take ownership for driving career development.
    • Effectively manage time and ensure optimal productivity.
    • Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
    • Finance Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.
    • Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
    • Plan and implement a cycle of medium-term improvements to drive pricing of services and products.
    • Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
    • Implement and provide feedback on the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct.
    • Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
    • Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.
    • Adhere to turnaround times and quality standards and resolve issues speedily to enhance client enablement service delivery.
    • Drive client enablement service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate Myriad specialist support.
    • Support client query processes and ensure that queries are accurately resolved and used as a mechanism to improve enablement and business processes.
    • Contribute to regular reports on delivery of services against agreed service level agreements and in terms of overall business targets.
    • Provide authoritative, expertise and advice to clients and stakeholders.
    • Build and maintain relationships with internal and external stakeholders.
    • Deliver on service level agreements made with internal and external stakeholders in order to ensure that client expectations are managed.
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional enablement support.
    • Contribute to a positive work climate and culture to energise colleagues and stakeholders, give meaning to work, minimise work disruption and maximise productivity.
    • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
    • Positively influence and participate in change initiatives.
    • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
    • Contribute to continuous innovation through the development, sharing and implementation of new ideas.
    • Effectively manage time and ensure optimal productivity.
    • Be accountable and contribute to minimising expenditure in alignment with tactical delivery plans.
    • Report wilful acts of non-compliance to organisation policy and practice and report on findings.
    • Contribute to the adherence of the financial policy.

    Competencies    

    • Interpreting Data - Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.,
    • Generating Ideas - Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.,
    • Exploring Possibilities - Is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles.,
    • Interacting with People - Is lively and projects enthusiasm; is talkative in making contact; is focused on interacting and networking with people.,
    • Convincing People - Is comfortable having to persuade others; shapes opinions by being outspoken; seeks to negotiate with others.,
    • Articulating Information - Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
    • Seizing Opportunities - Identifies business opportunities; creates additional sales for future growth; wants to win and outperform competitors.

    Closing Date: 17th, May 2022

    go to method of application »

    Client Relationship Consultant

    Role Purpose    
    We are looking for someone who is deeply committedin providing clients with the best financial advice and experience in the market:

    • Build a strong brand for Velocity Club by having a strong trustworthy relationship with clients.
    • Help people by creating a safe and non-judgmental relationship where clients feel guided and protected.
    • Listen and connect deeply with clients and let them “feel” heard and understood.
    • Encourage clients to sign-up for Momentum Velocity Club's subscription.
    • Be a client advocate towards their financial goals through establishing and guiding the client to understand their needs.

    Requirements    

    • 3-year business-related university degree (required)
    • Recognized diploma/degree (financial planning, sales, or business-related) (advantageous)
    • 3-5 years career working experience in sales / financial services environment (required)
    • Experience in financial planning and sales environments with a proven track record in client acquisition and retention (required)
    • Knowledge of insurance, investment, risk or health management related products (advantageous)
    • Have aspirations for growing towards financial advice and become advice accredited as required by the business over time.

    Duties & Responsibilities    
    What you will be doing:

    • Create and maintain Velocity Club’s client growth and engagement through continuous support and guidance.
    • Engage with stakeholders in a client centric manner, improving client growth, engagement and retention.
    • Drive the achievement of growth and engagement targets to increase the acquisition of new engaged clients and to retain existing engaged clients.
    • Engage with prospective clients in order to highlight the features and benefits of Velocity Club’s primary solution: a holistic but executable financial plan based on the client's financial and life goals.
    • Using coaching skills, establish & foster productive, professional and enabling relationships with clients to manage and enhance the value of all stakeholders.
    • Employ a coaching approach to facilitate the client relationship and to effectively extract the clients life goals.
    • Capture client information (financial and goals), relevant actions and sales on the systems.
    • Complete all administrative requirements to ensure smooth execution of client's decisions and choices.
    • Gather sufficient and relevant information to assist the Velocity Club Advice Hub in providing clients with holistic financial planning to reach their life goals.
    • Communicate and present the financial plan prepared by the Velocity Club Advice Hub, to the client.
    • Assist Velocity Club to unlock value by ensuring that each client has a financial plan and budget.
    • Offer an excellent client experience and frequent engagement activities with clients.
    • Ensure day to day engagements with clients to ensure that all queries and requests are answered, actioned and resolved.
    • Hold clients accountable to their goals and commitments through regular engagement.
    • Network across various face to face and digital platforms to establish and build new business.
    • Participate and contribute to a culture which builds sustainable relationships, facilitates feedback and provides a safe environment for clients.
    • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
    • Continuously developing own expertise in terms of professional, industry and legislation knowledge.
    • Contribute to the teams’ continuous innovation through the development, sharing and implementation of new ideas.
    • Take ownership for driving own career development, regulatory adherence and ethics.
    • Manage financial and other company resources under your control with due respect.
    • Adhere to business and industry rules and regulations.
    • Understand and possess knowledge of Franchise functioning; advice, engagement and product support.
    • Ensure proficiency on all solutions and products.
    • Successful implementation and continuous review in line with regulatory requirement

    Competencies    

    • Understand financial concepts and assist clients to understand them.
    • Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
    • Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
    • Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
    • Actively leads change, does what is right for the business and drives continuous improvement through innovation.
    • Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, and empowerment in others and encouraging them to contribute to the best of their ability.

    Closing Date: 18th, May 2022

    go to method of application »

    Case Manager: HRM X3

    Role Purpose    
    Provide enhancement and management of a cost-effective Managed Health Care project with the objective of promoting rational utilisation of Hospital facilities and containing associated costs generated by these services.

    Requirements    

    • Matric
    • Registered Nurse with Degree or Diploma (General, Psychiatric and Midwife.) is essential
    • Current registration with SANC, on application is essential
    • Minimum of 3 years clinical experience
    • Experience in private institutions would be advantageous
    • Minimum 3 years' experience in managed health care industry is advantageous
    • ICU trained or experience would be advantageous
    • Strong knowledge of PMB legislation, Clinical Coding (ICD 10, CPT & NHRPL), hospital and doctor's billing guidelines, is highly advantageous

    Duties & Responsibilities    

    • Manage quality and cost of clinical and medical care by liaising with members and providers and manage the reduction of recurring costly events and medicine spend.
    • Ensure discharge planning is done and arrange post hospital care where necessary.
    • Educate and guide all members regarding health care and their benefits.
    • Develop, implement and communicate the practice and/or the clinical guidelines for cost effective care.
    • Authorise appropriate and cost effective medical care and treatment.
    • Ensure the consistent and correct application of exclusions.
    • Adhere to policies and procedures and take corrective action where necessary.
    • Adhere to organisational best practice and legislative requirements.
    • Take ownership of escalated and unresolved queries and ensure they are resolved timeously and effectively.
    • Manage the problem until resolution, updating the incident detail with any status updates.
    • Ensure the effective, accurate and timeous completion of relevant documentation accompanying transactions.
    • Manage cost of an in or out-patient episode by implementing appropriate policies and guidelines.
    • Identify financial and business risks to the company and escalate accordingly.
    • Provide clients with in-depth product information.
    • Communicate with providers to improve the cost efficiencies of health care delivery.
    • Provide clear communication to all parties involved in an investigation with regards to the outcomes and process.
    • Ensure Service Level Agreements are met and exceeded.
    • Engage in effective communication and delivery according to Service Level Agreements.
    • Adhere to all procedures and processes to improve service delivery
    • Drive and support effective teamwork within the department.
    • Engage in appropriate training interventions to promote own professional development.
    • Ensure to demonstrate the company's values on a daily basis.
    • Contribute to process development by identifying trends in the health industry.
    • Continuously monitor and adhere to turnaround times and quality standards.
    • Resolve issues speedily to enhance client service delivery
    • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
    • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes
    • Provide regular reports on delivery of services against agreed service level agreements and in terms of overall client targets.
    • Provide authoritative, expertise and advice to clients and stakeholders
    • Build and maintain relationships with clients and internal and external stakeholders
    • Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
    • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
    • Make recommendations to improve client service and fair treatment of clients within area of responsibility
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
    • Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
    • Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
    • Positively influence and manage change and offer specialist support where required.
    • Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
    • Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
    • Take ownership for driving career development
    • Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Implement and provide input into governance processes, systems and legislation within area of specialisation.
    • Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes
    • Provide input into the risk identification processes development and communicate recommendations in the appropriate forum

    Competencies    

    • Business Acumen
    • Client/ Stakeholder Commitment
    • Drive for Results
    • Leads Change and Innovation
    • Collaboration
    • Impact and Influence
    • Self-Awareness and Insight
    • Diversity and Inclusiveness

    Closing Date: 20th, May 2022

    go to method of application »

    Regional General Manager (West Rand)

    Role Purpose    
    The Retail Regional General Manager will acquire new IFAs for Momentum, responsible for the effective placing of IFAs in the best panel with the best BC. Ensure a high performance culture is set and maintained. Drive profitable growth through planning, execution, and management of a team of BCs that builds IFA Connections. 

    Requirements    
    Qualifications:

    • BCom degree in the following fields: Business Management, Investments.
    • Honours degree is an advantage.
    • CFP is an advantage

    Experience:

    • 5 to 8 years’ financial service industry experience with majority in risk and saving
    • 3 to 8 years’ relevant management experience
    • Momentum Myriad and Investo experience an advantage
    • Strong business acumen, with an ease to take decisions and initiating action
    • Business process experience – new business, underwriting, claims

    Knowledge:

    • Financial planning and advice process knowledge – tax, structuring, estate planning
    • Knowledge of financial services industry and Momentum products

    Duties & Responsibilities    
    Active People Mobiliser:

    • Manage the team
    • Continuous drive to interview and recruit the best specialist to match the IFA base
    • Joint calls with specialists.
    • Regular feedback and coaching - one-on-one and in the team.
    • People that will walk through fire for their RGM.
    • Effective lead team.
    • Have robust relationships with all key stakeholders in MDS product houses and externally

    Driver of high-performance culture:

    • Develop and execute the business plan
    • Set the performance standard by regularly attracting new IFAs.
    • Set annual, quarterly and monthly sales goals for each BC.
    • Develop and drive growth in sales distribution in support of strategic objectives.
    • Create a great team spirit.
    • Active competition and recognition
    • Ensure achievement of sales targets.
    • Competition to step up further

    Learning and Development Catalyst:

    • Engage each of their Specialists systematically and consistently
    • Support the Continuous learning program and knowledge distribution program
    • Bring new content, product changes smoothly into the IFA market
    • Master competitor comparison
    • Develop on full value chain including service, product, and distribution including the enablers of technology, knowledge and marketing 

    IFA Acquisition and Connection:

    • Acquire new IFA Relationships
    • Take ownership for the IFA's and build meaningful and value-adding relationships between the advisers and Momentum
    • Ensure frequent engagement and marketing activities
    • Drive clear communication to IFA’s
    • Active reporting,
    • Drive an engagement that are advice-led environment that focuses on best practice service delivery.
    • Drive sound financial and corporate governance practices

    Competencies    

    • Leading change and innovation
    • Diversity and inclusiveness
    • Drive for results
    • Ability to drive and influence IFA commitment
    • Collaboration
    • Impact and influence
    • Growing talent.
    • Self-awareness and insight 

    Closing Date: 18th, May 2022

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    Business Development Consultant - East London

    Role Purpose    
    Business Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by Momentum Insure. Business Development Consultants advise primarily on motor and household domestic insurance.

    Requirements    

    • Matric/Grade 12
    • FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list
    • FAIS Regulatory examination for Representatives (RE5) ,12 CPD (continuous professional development) points
    • Minimum of 3 years' experience in selling short term insurance either as a broker agent or tied agent
    • Call center agents not preferred unless they have a minimum of 5 years' experience
    • All required regulatory exams and accreditation
    • One year's proof of commission earnings (minimum R10 000.00 pm)
    • Candidate must have his own transport (CAR) and license
    • Extensive knowledge of the Short-Term Insurance Industry
    • Thorough understanding of the short-term insurance industry and products
    • Thorough understanding of business principles
    • Interpersonal Skills
    • Ability to handle conflict
    • Negotiation skills
    • Problem solving skills
    • Risk Assessment and analysis
    • Insurance Principles and practice
    • Customer and Personal Service
    • Clerical and administrative procedures
    • Be professional at all times with prospects, clients and other Momentum Insure stakeholders
    • Presentation skills, both 1:1 and to groups
    • Ability to present professionally
    • Sales skills
    • Prospecting skills

    Duties & Responsibilities    

    • Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum
    • Minimum requirement of 8.5 written policies per month
    • Maintain and update your Lead Generation Matrix on a weekly basis
    • Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional advice
    • Sign up a minimum of 5 active lead referral agents
    • Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time
    • Keep up to date and fully informed on product comparisons with opposition products
    • Stay abreast of Momentum Insure product changes and enhancements
    • Be compliant in all activities in accordance with regulations and standards of all Insurance regulations and professional guidelines and ethics
    • Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas
    • Maintain the required dress code and professional appearance

    Competencies    

    • Technical Retail Acumen
    • Retail Sales Skills
    • Risk awareness
    • Cross selling

    Closing Date: 1st, June 2022

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    Business Development Consultant - Durban

    Role Purpose    
    Business Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by Momentum Insure. Business Development Consultants advise primarily on motor and household domestic insurance.

    Requirements    

    • Matric/Grade 12
    • FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list
    • FAIS Regulatory examination for Representatives (RE5) ,12 CPD (continuous professional development) points
    • Minimum of 3 years' experience in selling short term insurance either as a broker agent or tied agent
    • Call center agents not preferred unless they have a minimum of 5 years' experience
    • All required regulatory exams and accreditation
    • One year's proof of commission earnings (minimum R10 000.00 pm)
    • Candidate must have his own transport (CAR) and license
    • Extensive knowledge of the Short-Term Insurance Industry
    • Thorough understanding of the short-term insurance industry and products
    • Thorough understanding of business principles
    • Interpersonal Skills
    • Ability to handle conflict
    • Negotiation skills
    • Problem solving skills
    • Risk Assessment and analysis
    • Insurance Principles and practice
    • Customer and Personal Service
    • Clerical and administrative procedures
    • Be professional at all times with prospects, clients and other Momentum Insure stakeholders
    • Presentation skills, both 1:1 and to groups
    • Ability to present professionally
    • Sales skills
    • Prospecting skills

    Duties & Responsibilities    

    • Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum
    • Minimum requirement of 8.5 written policies per month
    • Maintain and update your Lead Generation Matrix on a weekly basis
    • Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional advice
    • Sign up a minimum of 5 active lead referral agents
    • Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time
    • Keep up to date and fully informed on product comparisons with opposition products
    • Stay abreast of Momentum Insure product changes and enhancements
    • Be compliant in all activities in accordance with regulations and standards of all Insurance regulations and professional guidelines and ethics
    • Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas
    • Maintain the required dress code and professional appearance

    Competencies    

    • Technical Retail Acumen
    • Retail Sales Skills
    • Risk awareness
    • Cross selling

    Closing Date: 1st, June 2022

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    Business Analyst

    Role Purpose

    Conduct analysis of business needs to provide software application solutions focused on delivering business value. Together with a range of business, technical and technology stakeholders, you will help design and implement innovative solutions to meet business objectives. You are responsible for working with multiple stakeholder groups across the organization to identify, investigate and analyze challenges faced by the enterprise. The Business Analyst will synthesize the business requirements, which will in turn inform the solution design.

    Requirements    
    Experience and Qualifications

    • 5+ years' experience as a business analyst
    • Relevant degree
    • Experience and sound knowledge of Agile methodologies and continuous delivery models
    • IIBA certification (preferred)

    Duties & Responsibilities    
    Responsibilities and Work Outputs

    • Identifying, investigating and analyzing problems faced by business; propose documented solutions that fully address the business requirements needed to optimize the business.
    • Keeping abreast of market changes and internal system developments ensuring that all new processes align to best practices.
    • Accountable for eliciting requirements and solution design through conducting requirement session (JAD), interviews and reviewing (extracting info) existing documentation.
    • Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
    • Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
    • Critically evaluating business processes in order to establish time and cost parameters and make innovative recommendations that will positively impact the business.
    • Investigating and analyzing alternative solutions and propose the best approach to meet a business needs.
    • Developing solutions that encompass the entire system (people, process and technology).
    • Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
    • Documenting the impact and interactions of business process and requirements to support system design and development.
    • Contributing to the successful implementation of projects in order to achieve the business outcome.
    • Supporting integrated systems testing and review testing results.
    • Participating in quality reviews and implement corrective measures to enhance the solution.
    • Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
    • Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
    • Developing and maintaining productive working relationships with peers and organisational role players to achieve optimal cross process integration.

    Competencies    

    • Customer/ Stakeholder Commitment
    • Business Acumen
    • Drive for Results
    • Leads Change and Innovation
    • Reporting and Interpretation
    • Collaboration
    • Impact and Influence
    • Self-Awareness and Insight
    • Diversity and Inclusiveness
    • Institutional Process Analysis & Redesign

    Closing Date: 19th, May 2022

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    UX Designer

    Role Purpose    

    • Monitor and enhance user satisfaction with various solutions, systems and platforms by improving usability, accessibility and experience.

    Requirements    

    • 3-5 years of UX design experience.
    • Experience designing complex solutions for complete digital environments (preferred).
    • Experience in UX software such as InVision, Axure, Balsamiq etc. preferred with HTML5, CSS3 and JavaScript skills.
    • Project management experience.

    Formal qualifications

    • Degree or Equivalent in design/ computer science or IT
    • Grade 12/ Matric Certificate
    • On-the-job training / qualifications HTML, CSS and comparable languages, JavaScript, Problem-solving aptitude Analytical thinking Requirement analysis.
    • Excellent communication skills Artistic eye for design Ability to think creatively
    • Excellent IT and programming skills , Knowledge of different UX Design practices Knowledge of storyboarding & Personas for UX purposes Knowledge of and experience working with design software such as Adobe Suite, Figma etc. Familiarity with interaction design and information architecture Knowledge of HTML/CSS; JavaScript (preferred)

    Duties & Responsibilities    
    Internal Process

    • Collaborate with product managers and business stakeholders to confirm business objectives and define user objectives and flows.
    • Build wireframes and convert wireframes into a working prototype.
    • Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
    • Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
    • Work closely with the development and QA teams to ensure successful implementation of the specified designs.
    • Propose further research, testing and designs based on user needs.
    • Plan, prioritise, coordinate, and conduct the execution, and synthesis of user research and/ or usability testing.
    • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
    • Drive persona, archetype, or mindset development, user journey/flow creation, and task analysis, with intermediate experience.
    • Design and specify user interfaces and information architecture using participatory and iterative design techniques, of requirements discovery.
    • Produce user requirements specifications, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications.
    • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
    • Manage the UX design process, drive decisions, track issues, and assist in estimating resource needs and schedules.
    • Work closely with the Systems and Technology teams to ensure that design specifications are implemented.
    • Operate in cross-functional teams; including Learning Design, Project Management, and IT to enhance the user experience.
    • Provide clear, articulate rationale for design choices and approach.
    • Improve systems by studying current practices; designing modifications.
    • Recommend controls by identifying problems; writing improved procedures.
    • Apply a functional understanding of coding in order to best create a seamless journey through the interface of a product.
    • Build storyboards to conceptualize designs to accurately convey project plans to stakeholders.
    • Create surveys for research through various media platforms to gather feedback on users ease of use and satisfaction interfacing on company websites and products.
    • Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed.
    • Analyze customer responses and website data to examine high traffic web pages and determine why certain web pages perform better.
    • Enhance the user experience by creating seamless navigation through various digital programs and interfaces within the business.

    Client Services

    • Provide expertise and advice to clients and stakeholders.
    • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
    • Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
    • Take ownership for driving career development.

    People

    • Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
    • Positively influence and participate in change initiatives.
    • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
    • Contribute to continuous innovation through the development, sharing and implementation of new ideas.
    • Take ownership for driving career development.
    • Effectively manage time and ensure optimal productivity.
    • Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
    • Be self-confident, self-motivated and relentlessly pursue targets and goals.

    Finance

    • Identify solutions to enhance cost-effectiveness and increase operational efficiency.
    • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

    Competencies    

    • Adopting Practical Approaches : Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.
    • Generating Ideas : Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.
    • Exploring PossibilitiesIs conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles.
    • Developing Strategies : Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
    • Articulating Information : Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
    • Meeting Timescales : Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.
    • Checking Things : Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
    • Producing Output : Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi:tasking to produce output.

    Closing Date: 17th, May 2022

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    Product Business Analyst

    Role Purpose    

    • Perform detailed analysis, document processes and perform user acceptance testing to support development of innovative solutions to enable business objectives.

    Requirements    

    • 3-5 Years Business Analysis or related experience (e.g. Testing or Business Systems Analysis)
    • Experience in modeling, solution testing and verification
    • Financial services experience will be beneficial
    • Experience in working with cross-functional project teams will be beneficial

    Formal qualifications:

    • Project management qualification, Information Technology or related degree
    • Business Analysis certification (e.g. BABOK, CBAP)
    • Process mapping Negotiation skills Communication skills (written and verbal) Problem solving skills (critical thinking) Stakeholder engagement Facilitation and presentation skills Requirement articulation and documentation skills Prioritisation and planning skills , Understanding of process design (solution architecture, process mapping, entity diagram mapping, etc.) IT methodology (e.g. Agile, Waterfall, etc.) Business acumen Basic understanding of UX and UI design principles

    Duties & Responsibilities    

    • Keep abreast of latest IT trends and practices to optimise service offering and minimise risk.
    • Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
    • Analyse and understand the business’ requirement and through a structured process document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions and by testers to test and confirm successful delivery of solutions to the requirement.
    • Contribute to translating the business goals into design in line with systems architecture.
    • Act as a liaison between key stakeholders/customers and the project team to determine customer needs and translate these into business requirements.
    • Oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process. Collaborate closely with solution teams and a variety of end-users to ensure requirements compatibility and end user satisfaction.
    • Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, repeatable and sustainable and solve complex business problems.
    • Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
    • Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
    • Test and validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
    • Define reporting requirements and integration points on affected components using diagrammatic representations.
    • Collaborate with various business areas and teams to ensure integration and consistency of solutions across business.

    CLIENT

    • Build and maintain relationships with clients and internal and external stakeholders.
    • Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
    • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
    • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
    • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
    • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.

    PEOPLE

    • Contribute to creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity. Contribute to and drive a culture that guides and directs best practice, fostering an environment of continuous learning, people growth and improvement and cohesiveness.
    • Effectively manage your performance within the team in order to ensure business objectives are achieved.
    • Be a role model for innovation, change agility and collaboration behaviours within the team.

    FINANCE

    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Manage financial and other company resources under your control with due respect.
    • Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

    Competencies    

    • Examining Information Analyses and processes information; asks probing questions; strives to find solutions to problems.
    • Documenting Facts Writes fluently when documenting facts; understands arguments logically; focuses on finding facts.
    • Interpreting Data Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.
    • Adopting Practical Approaches
    • Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.
    • Exploring Possibilities is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles.
    • Articulating Informations articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
    • Challenging Ideas Prepared to disagree and question assumptions; challenges ideas and established views; comfortable arguing own perspective.
    • Meeting Time scales is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.

    Closing Date: 19th, May 2022

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    Senior RPG Developer

    Role Purpose    
    Design, develop, implement and support technological solutions to meet business requirements in accordance with specification.

    Requirements    
    Experience and Qualifications

    • Diploma: Information Technology at least 3 years RPG Development/ ILE experience
    • RPG 7
    • RDI
    • Embedded SQL
    • Good communication skills
    • Be pro-active and take initiative

    Duties & Responsibilities    

    • Internal Collaboration: Effective and consistent service delivery, teamwork, communication and customer satisfaction.
    • Quality Assurance - technical solution: Follow standards; best practices of IT team, maintains a high quality standard in the work being delivered, maintainability of code, quality of design and elegance of solution, compliance to system design and architecture.
    • Quality Assurance - testing: Conduct necessary developer testing (Stress, Integration and Unit), pass basic test scenarios and functionality sanity checks, take responsibility for acquiring developer test data, list all impacted areas and database impact to jira's for regression testing, complies with all business requirements and does the tester reopen the fixed defect multiple times for the same problem.
    • Testing: Perform relevant developer testing, update basic test cases with additional impact information and database impact, conduct necessary testing (Stress, Integration and Unit) and take responsibility for acquiring developer test.
    • Software Development Efficiency - Business Requirements: Take accountability for understanding business requirements by asking questions, clarifying requirements, research appropriate solutions/answers, providing an analysis and recommendations to meet requirements, insight into business requirements - demonstrates an understanding toward why these requirements should be implemented and identify, understand and communicate critical dependencies, integration and impact (Internal and external) of requirements.
    • Planning: Define scope and main pieces of work/tasks (must be logged in Jira), estimate duration of IT solution based on business requirements (update Jira), provide honest feedback on the progress of tasks irrespective of challenges and update jira status when done.
    • Software development and implementation: Takes full accountability to deliver work/task within agreed time period,Develop, enhance and maintain applications for the internal and external clients base on specifications received, write code or parameters to provide software components according to technical specifications, amend any defects within the solution, take responsibility for ensuring successful integration with internal and external systems, migrate applications into applicable environments, conduct implementation checks and testing and post implementation monitoring, complete and maintain relevant technical documentation.
    • Risk / Opportunity identification related to Expenses and Revenue/ Innovate:Identify financial and business risks to the company and escalate accordingly, minimise the company's loss by controlling excessive wastage, contain costs within budget parameters, suggestions increased productivity/SDLC/Quality, suggested improvements/Provided solutions; not just technical, come forth with ideas on how to marry business and technical.
    • Performance and Development: Manage own performance and development.
    • Treating Customers Fairly: Ensure effective and consistent service delivery and support to both internal and external clients in line with the Company Values and Treating
    • Customers Fairly Principles.
    • Values:Live the Momentum values namely, Accountability,
    • Diversity, Excellence, Integrity, Innovation and Teamwork. 

    Competencies    

    • Deciding & Initiating Action
    • Adhering to Principles & Values
    • Applying Expertise & Technology
    • Analysing; Learning & Researching
    • Creating & Innovating
    • Planning & Organising
    • Delivering Results & Meeting Customer Expectations
    • Adapting & Responding to Change
    • Coping with Pressures & Setback
    • Achieving Personal Work Goals & Objective

    Closing Date: 3rd, June 2022

    go to method of application »

    Engagement Business Analyst

    Role Purpose    

    • Perform detailed analysis, document processes and perform user acceptance testing to support development of innovative solutions to enable business objectives.

    Requirements    

    • 3-5 Years Business Analysis or related experience (e.g. Testing or Business Systems Analysis)
    • Experience in modeling, solution testing and verification
    • Financial services experience will be beneficial
    • Experience in working with cross-functional project teams will be beneficial

    Formal qualifications:

    • Project management qualification, Information Technology or related degree
    • Business Analysis certification (e.g. BABOK, CBAP)
    • Process mapping Negotiation skills Communication skills (written and verbal) Problem solving skills (critical thinking) Stakeholder engagement Facilitation and presentation skills Requirement articulation and documentation skills Prioritisation and planning skills , Understanding of process design (solution architecture, process mapping, entity diagram mapping, etc.) IT methodology (e.g. Agile, Waterfall, etc.) Business acumen Basic understanding of UX and UI design principles

    Duties & Responsibilities    

    • Keep abreast of latest IT trends and practices to optimise service offering and minimise risk.
    • Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
    • Analyse and understand the business’ requirement and through a structured process document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions and by testers to test and confirm successful delivery of solutions to the requirement. Contribute to translating the business goals into design in line with systems architecture.
    • Act as a liaison between key stakeholders/customers and the project team to determine customer needs and translate these into business requirements.
    • Oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
    • Collaborate closely with solution teams and a variety of end-users to ensure requirements compatibility and end user satisfaction.
    • Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, repeatable and sustainable and solve complex business problems.
    • Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
    • Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
    • Test and validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
    • Define reporting requirements and integration points on affected components using diagrammatic representations.
    • Collaborate with various business areas and teams to ensure integration and consistency of solutions across business.

    CLIENT

    • Build and maintain relationships with clients and internal and external stakeholders.
    • Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
    • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
    • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
    • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
    • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.

    PEOPLE

    • Contribute to creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
    • Contribute to and drive a culture that guides and directs best practice, fostering an environment of continuous learning, people growth and improvement and cohesiveness.
    • Effectively manage your performance within the team in order to ensure business objectives are achieved.
    • Be a role model for innovation, change agility and collaboration behaviours within the team.

    FINANCE

    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Manage financial and other company resources under your control with due respect.
    • Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

    Competencies    

    • Examining Information Analyses and processes information; asks probing questions; strives to find solutions to problems.
    • Documenting facts, writes fluently when documenting facts; understands arguments logically; focuses on finding facts.
    • Interpreting data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.
    • Apply practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.
    • Exploring possibilities is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles.
    • Articulate in giving presentations is eloquent and explains things well; projects social confidence when articulating information.
    • Challenging Ideas prepared to disagree and question assumptions; challenges ideas and established views; comfortable arguing own perspective.
    • Meeting Time scales is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.

    Closing Date: 19th, May 2022

    go to method of application »

    Test Analyst

    Role Purpose    

    • Apply appropriate testing methodologies, scripts and test plans at certain stages of the development cycle to ensure that systems and applications function optimally.

    Requirements    
    Experience 

    • 4 years relevant IT experience.
    • 3 years' testing experience.
    • Exposure to working in a software development environment.

    Qualifications

    • Degree in IT
    • Certified ISTQB

    Duties & Responsibilities    

    • Responsibilities and work outputs
    • Keep abreast of latest IT trends and practices to optimise service offering.
    • Oversee the complete test cycle of software development, from requirements testing to user acceptance and release testing.
    • Operationalise testing strategy in line with best practice standards to ensure alignment between testing and development activities.
    • Define testing objectives and quality criteria to plan for testing at different stages of the development cycle to reduce potential for error.
    • Execute end to end functional tests and utilise developed automated tests to ensure optimal functioning of applications in line with business requirements.
    • Manage the testing operation of systems or applications under controlled conditions and evaluate the results against expectations.
    • Apply an understanding of distributed systems to configure test environments and execute test plans in line with business requirements.
    • Manage test cases, test designs, service and support documentation to ensure that testing and support of applications are accurate and meet expectations.
    • Evaluate and understand software and applications functionality to determine appropriate test methodologies relative to the application being tested.
    • Implement defect tracking and test case management systems to document test sets, defects and record test case execution results.
    • Collaborate with the software development team or operations team to troubleshoot and remediate issues in production environments to drive quality and performance of systems or applications.
    • Collaborate with various teams to ensure that all testing related work is carried out as per defined standards and procedures.
    • Document UAT test scenarios, test cases and test scripts with the business analysis team to ensure business requirements are met.

    Competencies    
    Knowledge

    • Knowledge of software test design, software testing procedures and test execution methodologies.
    • Understanding of relevant querying and programming languages.
    • Exposure to process design, end-to-end testing and implementation.
    • Exposure to back-end testing.
    • Exposure to documentation, technical specifications, user stories/acceptance criteria, process maps and test plans.
    • Knowledge of the Software Development Life Cycle.

    Closing Date: 20th, May 2022

    go to method of application »

    Solutions Architect

    Role Purpose    

    • Design comprehensive architecture for solutions that support business delivery on key projects and strategic objectives

    Requirements    
    Experience and Qualifications

    • Relevant qualification in Computer Science or Information Technology
    • 5 years' relevant experience or exposure as a Solutions Designer, Development Manager or Team Leader
    • At least 5 years' relevant experience or exposure in software development
    • Exposure to Agile Development environment, system development and implementation of large object orientated solutions
    • Experience in the financial services industry with general knowledge of underlying IT architectures and technologies
    • Knowledge of database management system software (SQL, no-SQL, ERDs, DB modelling, transactions, object-relational-mapping)
    • Exposure to development environment software
    • Knowledge of object or component-oriented design / development software
    • Knowledge of operating system software
    • Knowledge of business process modelling and design
    • Knowledge of web platform development software
    • Exposure to Lean and Agile methodology tools
    • Knowledge of design across multiple domains (UI design and technologies including web and mobile, business logic, service, database)
    • Development and design knowledge in relevant languages and platforms used by the business area
    • Exposure to unified modelling language (UML)
    • Knowledge of DevOps philosophy and practices
    • Exposure to documentation of solutions using notation and method most appropriate to consuming stakeholders
    • Knowledge of application servers
    • Knowledge of integration patterns and middleware

    Duties & Responsibilities    

    • Responsibilities and work outputs
    • Analyse business requirements to determine viable options for solution design and ensure implementation addresses key issues, business strategic objectives and end to end solution design.
    • Define and communicate business and solution architecture requirements to inform business cases in line with requirements.
    • Design technical solutions that support the value chain and align to the overall enterprise architecture.
    • Ensure that the business requirements are reflected in the design and that the appropriate business and technical services are reflected in the overall architecture.
    • Collaborate with business stakeholders and business analysts to understand and meet business requirements.
    • Drive the implementation and governance of standards for the design, implementation and functioning of various solutions across the business.
    • Manage the overall design, implementation and functioning of solutions in line with business requirements.
    • Effectively prioritise projects and solutions based on the business's strategic priorities and manage stakeholder expectations accordingly.
    • Coordinate various teams to ensure holistic and integrated solution design and delivery in line with business requirements.
    • Operate across the technical levels within the enterprise architecture as well as the value chain in order to develop holistic and integrate solutions.
    • Contribute to the analysis and development through facilitating and engaging in collaborative analysis sessions, ensuring integration through all affected systems.
    • Collaborate with various teams to conduct Solution Architect reviews for a broad set of projects in order to meet business requirements.
    • Review and provide input into functional and non-functional requirements in line with the overall architecture.
    • Provide requirements to Enterprise Architects that drives the strategic direction for business application, information and technology architecture.
    • Partner with the relevant Architects for specific sub-domains in support of solution definition and development to ensure the creation of integrated and fit for purpose solutions.
    • Maintain and adhere to envisioned architecture standards, solution integrity and best practice solutions.
    • Provide authoritative, expertise and advice to clients and stakeholders.
    • Build and maintain relationships with clients and internal and external stakeholders.
    • Deliver on service level agreements made with internal and external stakeholders and clients.
    • Make recommendations to improvement client service within area of responsibility.
    • Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service.
    • Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
    • Develop and maintain productive and collaborative working relationships with peers and stakeholders. •Positively influence and participate in change initiatives.
    • Continuously develop own expertise in terms of professional, industry and legislation knowledge. •Contribute to continuous innovation through the development, sharing and implementation of new ideas.
    • Take ownership for driving career development.
    • Function as a liaison to Business and IT partners in order to gain a broad understanding of industry trends and innovations, and their impact on technology.
    • Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
    • Identify opportunities to enhance cost effectiveness and increase operational efficiency.
    • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
    • Ensure that efficiency and productivity measures are implemented and monitored in order to ensure that client value and shareholder value are delivered over all time horizons.
    • Contract and maintain supplier relationships as per the procurement requirements of Momentum Metropolitan.

    Competencies    

    • Communications skills
    • Problem-solving skills
    • Influence and persuading
    • Analytical skills
    • Planning and organising skills
    • Interpersonal skills
    • Critical thinking

    Closing Date: 19th, May 2022

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