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  • Posted: Jul 7, 2025
    Deadline: Not specified
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  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Learner, PPB Voice Branch (Call Center)

    Job Description

    • As one of the oldest and most successful financial institutions in the country, we’re always looking to hire dedicated, ambitious men and women to fill key future-fit roles in our ever-growing organisation.
    • If you have recently completed an undergraduate degree qualification and are looking to enter the world of banking, this learnership is an ideal opportunity to bridge your academic knowledge with real-world experience.
    • Your tertiary qualification provides you with a solid foundation in critical thinking, problem-solving, and understanding business principles—skills that are invaluable in the banking sector. By combining this with the practical contact center exposure, you’ll gain within our voice branch environment, you will have the opportunity to understand how the banking ecosystem operates. This experience will deepen your insight into financial products, customer demands, and regulatory frameworks, giving you the tools needed to thrive in a fast-paced industry.
    • As part of this programme, you will also complete an Agile Banking Professional, Certificate in Banking at an NQF level 5. This qualification will enhance your knowledge and make you FAIS accredited, allowing you to unlock further opportunities in banking across South Africa.  

    Designed to help you gain valuable work experience you will have a unique opportunity to gain proficiency in the following:

    • Understanding the full value chain of Voice Branch, a call center environment
    • Build strong Communication and Service Skills
    • Analyse and Process information
    • Understanding the Financial and Regulatory framework
    • Resolving clients inquires
    • Building relationships
    • Ensure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of service
    • Telephone and email etiquette

    Qualifications

    • Have completed an undergraduate qualification.

    Minimum Qualifications

    • Be a South African Citizen
    • Be between the ages of 18 and 30.
    • Be able to speak, read and write English.
    • Be computer literate.
    • Not be permanently employed.
    • Not be studying at any other institution. 
    • Not be registered on any other learnership/internship programme.

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    Digital Product Strategy & Delivery Lead

    Job Description

    • We are seeking a dynamic and strategic Digital Product Strategy & Delivery Lead to drive the successful design, development, and deployment of high-impact digital platforms that solve real customer problems and deliver tangible business value. You will bridge the gap between strategy and execution—translating business goals into implementable plans, aligning multidisciplinary teams, and managing key stakeholders to ensure shared vision and outcomes.

    Qualifications

    • Type of Qualification: First Degree
    • Field of Study: Business Commerce
    • Type of Qualification: First Degree
    • Field of Study: Information Technology

    Experience Required

    • 6+ years in product leadership, digital strategy, or platform delivery roles.
    • Proven experience leading end-to-end development of digital platforms, preferably in emerging or underserved markets.
    • Strong strategic thinking skills with the ability to turn complex objectives into actionable roadmaps.
    • Excellent stakeholder management, facilitation, and communication skills.
    • Demonstrated success leading cross-functional and geographically distributed teams.
    • Deep understanding of Agile, Lean Startup, and customer-centric product development approaches.
    • Experience with community-driven platforms or financial inclusion tools is a strong advantage.

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    Product Manager - GP, Roodepoort, 4 Ellis Street

    Job Description

    • To execute on Business and Commercial lines product strategy and work closely with Insurance Product Suppliers, distribution, sales, marketing, risk, compliance, legal and technology teams.
    • Provide support to ensure revenue and customer satisfaction goals are met.
    • To execute Product initiatives on all products within portfolio (new and enhancements)
    • Stakeholder Management on Standalone portfolio
    • EcoSystem integrations (Segment)
    • To execute on the successful implementation of enhancements and/or new products in new and existing channels/platforms & partnerships.
    • To ensure legislative/compliance changes to existing processes to comply with changing legal requirements.
    • Execution of new/alternative distribution channels–to expand exposure beyond existing Banking customers.
    • Execute on all Governance processes for onboarding new channels (RMP, TPRM / Aravo, Agreements, Service requirements and Needs Assessments)

    Qualifications

    Qualification Required

    • Degree: 
    • Bachelors (Business Management / Marketing / Finance)
    • Insurance Related Certifications
    • RE & KI
    • Driver’s license for travel is required 
    • FAIS Representative 
    • Registered as a Financial Advisory and Intermediary Services (FAIS) Key Individual (KI);

    Experience Required

    • Minimum 10 - 15 years working experience in the Short-Term Commercial Insurance. Additional experience in Life Products would be advantageous. 
    • Min 5 years in a Product Management Role
    • Minimum 5 years’ relationship management experience. 
    • Successful ability to deal with complexity and ambiguity. 
    • Cross-functional collaboration and teamwork. 
    • Relevant experience in managing and delivering big projects. 

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    Officer, Customer Liaison (Level 1) - Kwa - Zulu Natal, Hibiscus, Port Shepstone

    Job Description

    • To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

    Qualifications

    Minimum Qualifications

    • National Certificate (NQF5)

    Experience

    • 1-2 years branch banking experience with exposure to enquiries

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    Universal Banker (Level 1) - WC, Cape Town, 30 Tokai Road

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service.
    • To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

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    Officer, Customer Liaison (Level 1) - Kwa - Zulu Natal, Dolphin, Musgrave

    Job Description

    • To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

    Qualifications

    Minimum Qualifications

    • National Certificate (NQF5)

    Experience

    • 1-2 years branch banking experience with exposure to enquiries

    go to method of application »

    Engineer, Software - Equities (Corporate & Investment Banking)

    Job Description

    • To design, code, test, debug, and maintain programs in development environments. Apply agreed standards and tools, to achieve a well-engineers result. Work within a strict framework of programming standards under supervision of senior technical resources.
    • Adhere to application lifecycle management accountabilities, architectural platforms and guardrails and ensure that all activity is digitally recorded and tracked to enable continuous delivery and development in the engineering environment, by effectively collaborating with stakeholders to deliver on required target to add value to the clients.
    • Adopt and adhere to suitable and agreed development methodologies and principles through work outputs and behaviours that enables continuous delivery and development across the production environment as well as ensuring effective collaboration with all colleagues and stakeholders in order to meet required targets and therefore deliver value to the customer.
    • Develop code, build, assemble, implement, test and perform data conversion for applications and ensure that processes are accurately documented. Perform system enhancements for the applications as required to ensure the delivery of the engineering function.
    • Construct, interpret and execute moderate to complex end to end system and program tests to verify correct operation of completed systems, to ensure that technical requirements are adhered to and test execution activities to ensure seamlessly and effective implementation engineering systems.
    • Contribute to programmes and platforms for the processing, analysis and visual display of data, integrating new and existing data sources and ensuring the validity and reliability of data to supports data driven decision making as required. Ensuring continuous deployment and operation to deliver the engineering objectives

    Qualifications

    • DegreeInformation Technology (Min)
    • Post Graduate Qualification (Pref)

    Additional Information

    Experience Required - Software Engineering

    • 5-7 years: Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
    • 8-10 years: Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise.

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    Senior Manager, Product Control, Transaction Banking

    Job Description

    • Oversee the product control team and perform the independent verification of reconciliations and substantiation of the balance sheet and income statement for assigned areas. Manage and influence internal and external stakeholder relationships to achieve required outcomes and inform decision making.

    Qualifications

    Minimum Qualifications

    • Type of Qualification: Post Graduate Degree
    • Field of Study: Business Commerce, Finance and Accounting
    • Other Minimum Qualifications, Certifications or Professional Membership: CA (SA)

    Experience Required

    • 3-5 years experience in developing and maintaining a high performing team by providing adequate support, guidance and training, and where required effectively manage poor performance and ensure succession planning is in place.
    • 5-10 years experience in developing and updating the financial control framework and all supporting processes and procedures for implementation and execution by teams to ensure that an adequate control and governance environment exists, and risk mitigation protocols and corrective measures are in place. Oversee and manage the annual external audit process and maintain contact with auditors to determine and understand audit requirements ensuring continued governance and compliance of CIB.
    • 5-10 years experience and in-depth knowledge of the Finance Operations capability with conceptual understanding of its principles/theories and core products and business lines that are serviced Ability to use own judgement to complex and/or escalated problems. Ability to adapt communication style based on the target audience, within own and outside of the function, and have strategic conversations with key partners and stakeholders across the business and externally.

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    Universal Banker (Level 1) - WC, Cape Town, Century Boulevard

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service.
    • To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Officer, Customer Liaison (Level 1) - Kwa - Zulu Natal, Drakensburg, Paulpietersberg

    Job Description

    • To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

    Qualifications

    Minimum Qualifications

    • National Certificate (NQF5)

    Experience

    • 1-2 years branch banking experience with exposure to enquiries

    go to method of application »

    Universal Banker (Level 1) - WC, Cape Town, Voortrekker Road

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service.
    • To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Relationship Manager I, Private Bank - WC, Somerset West, The Sanctuary, Shop F11

    Key Responsibilities:

    • Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
    • Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
    • Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.

    Qualifications

    • FAIS aligned Degree in Business Commerce (NQF7 or higher)

    Essential Experience:

    • A minimum of 5-7 years' experience in sales, service, relationship management, credit applications, and financial acumen within the financial services industry.
    • Proven ability to acquire, manage, and retain high-net-worth clients through tailored financial solutions, proactive engagement, and strong relationship-building skills.
    • Strong financial analysis skills, experience in credit applications, debt restructuring, and compliance with regulatory and risk management requirements.
    •  Advanced knowledge of banking products, processes, and procedures, with the ability to make informed decisions, empower individuals, and drive business growth.

    go to method of application »

    Universal Banker (Level 1) - WC, Hermanus, R43

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service.
    • To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    Essential Qualifications:

    • Matric
    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.5

    go to method of application »

    Consultant, Cash (Level 1) - Kwa - Zulu Natal, Zululand, Richards Bay

    Job Description

    • To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

    Qualifications

    Minimum Qualifications

    • Secondary/High school/A levels/Matric
    • National Certificarte in Banking (NQF5 FAIS Aligned Qualification)

    Experience

    • Branch Operations
    • 3-4 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
    • Familiar with the legal aspects regarding cheques and cash handling.
    • Knowledge of the functions of other departments within the branch.

    Method of Application

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