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  • Posted: May 7, 2024
    Deadline: Not specified
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  • The JD Group is currently strategically positioned in South Africa, Botswana and Namibia as: - a leading diversified mass consumer financier - a differentiated furniture, household appliance, consumer electronic goods, home entertainment, office automation and building supplies retailer - a diversified retailer of motor vehicles, vehicle servicing and pa...

     

    Learnership (W&R SETA Funded) - Sandton

    The successful candidates will gain experience in many areas in wholesale and retail. We are offering Learnerships in the Retail Sector in all 9 provinces.

    Aspects to be covered during Learnership in store (12 Months):

    • Assist customer on the shop floor (Customer service)
    • Marketing and Merchandise and maintain displays
    • English language fundamentals
    • Math fundamentals
    • Recording transactions and processing payment on the POS System
    • Understanding the wholesale and retail environment
    • Opening new accounts
    • Maintaining and controlling stock losses

    Characteristics the company is looking for:

    • Have a great “can do” attitude
    • Customer service oriented
    • Fluent in English
    • Highly motivated
    • Willingness to learn
    • Problem solving
    • Adaptability

    To apply for the Learnership, candidates must:

    • Be in possession of a Senior Certificate (Matric or equivalent)
    • Be a South African citizen with NO criminal record
    • Candidates with and without disability can apply

    Candidates will be required to submit the following documents when they register:

    • An updated CV
    • Certified copies (not older than 3 months) of ID, certificates/qualifications, transcript/tertiary results (if applicable)
    • Candidates with disability should apply with a certified copy of Doctor’s certificate confirming the disability

    go to method of application »

    Sales Person - Incredible Connection Clearwater

    Key Responsibilities:

    • Perform sales activities to generate sales and meet targets.
    • Effectively manage your own tasks and work collaboratively with the team to achieve shared goals.
    • Engage with customers in a customer-centric manner, ensuring their satisfaction and building lasting relationships.

    Competency Requirements:

    Knowledge:

    • Strong written and verbal communication skills.
    • Practical management skills.
    • Proficiency in MS Office.
    • Proficiency in relevant SAP systems.
    • Sound product knowledge.
    • Familiarity with sales techniques.
    • Negotiation skills.
    • Investigative orientation to understand customer needs.
    • Assertiveness.
    • Analysis and judgment abilities.
    • Numerical reasoning.
    • Business acumen.
    • Excellence orientation.
    • Planning and prioritizing skills.
    • Ability to influence others.
    • Resilience.
    • Knowledge of the retail industry.
    • Understanding of the sales process.
    • Familiarity with Chain brand and merchandising standards.
    • Knowledge of the prospecting process.
    • Proficiency in relevant SAP management reporting.

    Skills:

    • Excellent written and verbal communication.
    • Proficient in using MS Office.
    • Demonstrated sales skills.
    • Strong negotiation abilities.
    • Analytical thinking and problem-solving skills.
    • Numerical proficiency.
    • Effective planning and prioritization.
    • Ability to influence and persuade others.
    • Resilience and ability to thrive in a fast-paced environment.

    Behaviors:

    • Customer-centric approach, ensuring customer satisfaction.
    • Self-motivated and driven to achieve sales targets.
    • Team player, working collaboratively with colleagues.
    • Ethical and responsible conduct.

    Minimum Qualification:

    • Matric (Grade 12) or equivalent.
    • Minimum 1 year of experience in retail sales.

    go to method of application »

    Relief Manager - OPS 1 - Polokwane

    Key duties

    • Sales Management
    • Administration and financial management
    • Stock management
    • Store presentation and merchandising
    • Safety and security
    • Enable customer centricity
    • Effective people management
    • Service Department
    • Effective teamwork and self-management

    Minimum requirements

    • Grade12
    • Management experience of 3-5 years
    • Retail Management/Business Diploma advantageous

    Competencies

    • Business Acumen
    • Driving execution
    • Excellent verbal and written communication skills
    • Interpersonal skills
    • Strong administrative skills
    • People management
    • Planning and organising
    • Courage and confidence
    • Judgment and decision making
    • Customer centricity
    • Integrity
    • Can do attitude
    • Drive and Energy
    • Resilience

    go to method of application »

    Front And Back Office Supervisor - Incredible Cellular (Jabulani)

    Are you a passionate leader with the following qualifications and experience?

    Qualifications:

    • Grade 12 Matric qualification
    • Minimum of three years of proven experience in Retail Management.

    Professional Expertise:

    • Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
    • Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
    • Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
    • Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
    • Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
    • We are seeking a candidate who possesses the following qualities:
    • Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
    • Strong Administrative Skills.
    • Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.
    • Effective and Exceptional Customer Service.
    • Talent Management: Identify, develop, and empower top performers to achieve their full potential.
    • Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
    • Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

    What will you be doing?

    • Customer Satisfaction: Implement customer retention strategies, and ensure exceptional customer service that builds lasting relationships.
    • Optimise Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
    • Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
    • Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
    • Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

    go to method of application »

    Branch Manager - Incredible Cellular (Jabulani)

    Are you a passionate leader with the following qualifications and experience?

    Qualifications:

    • Grade 12 Matric qualification
    • Minimum of three years of proven experience in Retail Management, within the furniture environment

    Professional Expertise:

    • Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
    • Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
    • Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
    • Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
    • Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
    • Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
    • We are seeking a candidate who possesses the following qualities:
    • Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
    • Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organiza6tion.
    • Talent Management: Identify, develop, and empower top performers to achieve their full potential.
    • Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
    • Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
    • Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

    What will you be doing?

    • Drive Sales & Customer Satisfaction: Achieve and exceed sales targets, implement customer retention strategies, and ensure exceptional customer service that builds lasting relationships.
    • Optimise Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
    • Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
    • Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
    • Manage Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

    go to method of application »

    Sales Supervisor - Incredible Cellular (Jabulani)

    Are you a passionate leader with the following qualifications and experience?

    Qualifications:

    • Grade 12 Matric qualification
    • Minimum of three years of proven experience in Retail Management

    Professional Expertise:

    • Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
    • Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
    • Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
    • Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
    • Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
    • Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
    • We are seeking a candidate who possesses the following qualities:
    • Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
    • Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organiza6tion.
    • Talent Management: Identify, develop, and empower top performers to achieve their full potential.
    • Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
    • Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
    • Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

    What will you be doing?

    • Sales Management
    • Stock Management
    • Responsible for the service department
    • Store presentation and merchandising
    • Safety, security and housekeeping
    • Enable customer centricity
    • Effective people management

    go to method of application »

    Service Centre Administrator (X4) - Incredible Cellular (Jabulani)

    Are you a passionate service centre administrator with the following qualifications and experience?

    Qualifications:

    • Grade 12 Matric qualification
    • Minimum of 1-2 years of proven experience in the retail environment

    What will you be doing?

    • Provide customer service
    • Achieve sales targets
    • Ensure up to date product knowledge.
    • Merchandising and store presentation
    • Contribute to safety & security
    • Effective Teamwork and self management

    Application Process:

    • Submit a comprehensive application package including:
    • Detailed Curriculum Vitae (CV)
    • Applications are accepted until 09 May 2024.
    • Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.

    go to method of application »

    Stock Clerk - Incredible Cellular (Jabulani)

    Are you a passionate stock clerk with the following qualifications and experience?

    Qualifications:

    • Grade 12 Matric qualification
    • Minimum of 1-2 years of proven experience in the retail environment

    What will you be doing?

    • Physical receiving and dispatch of stock
    • Housekeeping and Security
    • Maintain and control stock loss by performing daily sectional counts
    • Maintain and control assets
    • Maintain and control stock loss performing financial stock takes
    • Deal with customers in a customer centric manner
    • Effective self-management and teamwork

    Application Process:

    • Submit a comprehensive application package including:
    • Detailed Curriculum Vitae (CV)
    • Applications are accepted until 09 May 2024.
    • Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.

    go to method of application »

    Sales Person - Incredible Connection N1 City

    Key Responsibilities:

    • Perform sales activities to generate sales and meet targets.
    • Effectively manage your own tasks and work collaboratively with the team to achieve shared goals.
    • Engage with customers in a customer-centric manner, ensuring their satisfaction and building lasting relationships.

    Competency Requirements:

    Knowledge:

    • Strong written and verbal communication skills.
    • Practical management skills.
    • Proficiency in MS Office.
    • Proficiency in relevant SAP systems.
    • Sound product knowledge.
    • Familiarity with sales techniques.
    • Negotiation skills.
    • Investigative orientation to understand customer needs.
    • Assertiveness.
    • Analysis and judgment abilities.
    • Numerical reasoning.
    • Business acumen.
    • Excellence orientation.
    • Planning and prioritizing skills.
    • Ability to influence others.
    • Resilience.
    • Knowledge of the retail industry.
    • Understanding of the sales process.
    • Familiarity with Chain brand and merchandising standards.
    • Knowledge of the prospecting process.
    • Proficiency in relevant SAP management reporting.

    Skills:

    • Excellent written and verbal communication.
    • Proficient in using MS Office.
    • Demonstrated sales skills.
    • Strong negotiation abilities.
    • Analytical thinking and problem-solving skills.
    • Numerical proficiency.
    • Effective planning and prioritization.
    • Ability to influence and persuade others.
    • Resilience and ability to thrive in a fast-paced environment.

    Behaviors:

    • Customer-centric approach, ensuring customer satisfaction.
    • Self-motivated and driven to achieve sales targets.
    • Team player, working collaboratively with colleagues.
    • Ethical and responsible conduct.

    Minimum Qualification:

    • Matric (Grade 12) or equivalent.
    • Minimum 1 year of experience in retail sales.

    go to method of application »

    Service Centre Administrator - Tokai

    Description:

    • The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
    • Deal with customers in a customer centric manner
    • Achieve individual targets
    • Cellular and credit administration
    • Processing transactions and cash ups
    • Effective self management and teamwork
    • Security and housekeeping
    • Reception / Switchboard

    Minimum requirements:

    • Matric
    • Numeracy skills
    • Ability to work with money
    • Computer literacy
    • Attention to detail
    • Interpersonal skills
    • Written and communication skills
    • Team work
    • Telephone etiquette
    • Target driven
    • Customer centricity
    • Practical experience in a financial and administration role
    • SAP experience advantageous
    • MS Office (Word, Excel)
    • Cellular and credit vetting experience
    • Knowledge of relevant Company policies, practices, processes and systems
    • Conscientious
    • Integrity
    • Customer centric
    • Fraud detection
    • Target driven

    go to method of application »

    Customer Service Agent - Sandton

    Description

    • Current knowledge of best practices for Customer Services in a retail environment
    • General Understanding of CPA (Customer Protection Act)
    • Knowledge of JD Group policies, practices, processes and systems
    • Knowledge of CRM systems and practices
    • Social Media Proficiency
    • MS Proficiency
    • Understanding of the JD Group operating model and value chain
    • Express and implied ethical responsibilities

    Minimum requirements

    • Grade 12
    • One-year experience in Customer Resolution Centre/Customer Service
    • Tertiary qualification advantageous

    SKILLS

    • Strong written and verbal communication skills
    • Personal Resilience
    • Multi-tasking
    • Effective Time Management
    • Interpersonal Skills
    • Active Listening and Interpretation skills
    • Conflict Management
    • Ability to work under pressure

    BEHAVIOURS

    • Energy and Drive
    • Customer Orientation
    • Problem Solving
    • Planning and Prioritising
    • Assertiveness
    • Excellence Orientation
    • Following Instructions and Procedures
    • Attention to detail
    • Working with People
    • Delivering Results and Meeting Customer Expectations

    go to method of application »

    Service Centre Clerk - Gqeberha/Port Elizabeth

    Qualifications:

    • Grade 12, with one year administrative experience

    Required Job Competencies:

    • Execute general administration for the Service Centre as needed
    • Execute Service Centre inventory control and safekeeping practices
    • Execute activities to comply with relevant safety policies and procedures
    • Deal with internal and external customers in a customer centric manner
    • Effective self-management and teamwork
    • Ability to multi-skill across departments where and when required

    Key Responsibilities:

    • Product and service knowledge
    • Administrative experience
    • SAP systems competencies
    • Warehouse safety responsible care
    • Warehouse knowledge and experience
    • MS Excel, MS Word
    • Understanding of the JD Group operating model
    • Express and implied ethical responsibilities
    • Warehouse stock controls
    • Petty cask administration
    • Computer/SAP competency
    • Record maintenance
    • Administrative skills
    • Numeracy and literacy skills
    • Communication
    • Emotional Maturity
    • Personal Resilience
    • Effective self-management and teamwork
    • Integrity and Values
    • Customer orientation
    • Engaging diversity
    • Attention to detail
    • Sense of urgency

    Method of Application

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