Job Openings at Apex Group

Description

• We are seeking a proactive Administrator to join the Apex Corporate Services team. The successful incumbent will be required to take responsibility for the administration of a client portfolio whilst providing the highest quality of customer service.
• The candidate will have direct responsibility for servicing a large portfolio of offshore based clients and will work closely with the management team.

Job specification 

Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including:

• Be responsible for and working with senior administrator managing a client portfolio including all aspects of administration & company secretarial matters;
• Manage the day-to-day client request and reporting;
• Communicate directly with clients and the manager to answer and resolve queries;
• Assisting with the organising and supervising the execution of the income distribution and ongoing administration process (supported by a payment team);
• Ensure operations like subscription, redemptions and transfers are completed in a timely manner against set SLA monthly deadlines;
• Ensure all email queries are solved promptly and satisfactorily by monitoring client and fund manager emails;
• Ensure that responsibilities are done effectively and to agreed client, best practice, regulatory and statutory deadlines by closely working with senior administrator and managers in the team;
• Work with senior leadership to ensure the planning, coordination and completion of all regulatory obligations and administration requirements within strict deadlines for a portfolio of entities;
• Following customer specific procedures in relation to administration and reporting requirements for each entity;
• Assist the accountants in respect of the planning and coordination of audits and filing of annual statutory financials statements;
• Build detailed understanding of client portfolios, entity specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members and to answer client queries;
• Assist with bank account openings and coordinate AML/KYC requests around the entity portfolio when required;
• Be aware and assist with payment transactions for your client portfolio;
• Arrange and attend board meetings, prepare minutes and maintain other appropriate records and logs;
• Prepare and implement customer-specific procedures in relation to the governance and reporting requirements for specific client structures;
• Manage a large client portfolio, including all aspects of administration and company secretarial matter;
• Preparation of documentation for signature;
• Ad-hoc administrative tasks as required.
• Ensure adherence to internal policies, controls and systems, including meeting any internal deadlines;
• Liaise with third parties such as lawyers, auditors, bankers, tax advisors and alternative investment fund managers as required.
• Build key relationships with clients, respond swiftly to client requests and manage client expectations.

Skills Required

• Minimum of 1 years of experience in a fund administration role or relevant experience within financial services or law.
• An LLB, BCom, or a relevant business qualification is essential.
• Experience in corporate solutions, fiduciary services, legal work, or in-house company secretarial roles would be advantageous.
• Being an admitted attorney will further strengthen your application.
• A strong academic background in areas such as Chartered Secretary, Corporate Governance, Compliance, or similar fields is also desirable.
• Proficiency in Microsoft Office (word, excel and outlook)
• Knowledge of the regulatory environment relating to fund management (some training will be provided)
• Willing to adapt and learn and work with a team
• Excellent communication skills, both written and verbal
• A basic understanding of AML requirements
• A working knowledge of Company Law and Corporate Governance advantageous
• Excellent organisational skills
• Excellent attention to detail and accuracy
• Ability to obtain data from several sources and interpret accordingly
• Ability to work in a team environment, including with colleagues in other jurisdictions.
   

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• The successful applicant’s primary responsibility will be to perform the accounting functions and the related reporting deliverables of a portfolio of Closed Ended clients in line with the relevant service level agreements. Additionally, the successful applicant will assist with the support function and audit liaison of the Annual Financial Statements preparation, in line with accounting standards as applicable.

The roles and responsibilities of the successful candidate are as follows: 

INVESTOR SERVICES AND TRANSFER AGENCY

• Responsible for the timeous preparation of deliverables to ensure the administrator team has sufficient time to delivery all investor communication and reporting, in line with the agreed SLA’s and fund documentation
• Respond to and resolve investor queries, with the assistance of the team leader where needed
• Manage / facilitate investor transactions, such as capital calls and distributions Perform the accounting for investor related transactions

ACCOUNTING AND FUND OPERATION 

• Obtain an in-depth understanding of the client’s fund documentation and requirements
• Assist with capturing fund payments on online banking platforms
• Perform the primary fund accounting functions for a portfolio of allocated funds. This includes, but is not limited to:
• Cash book processing & preparation of bank reconciliations
• Accounting for standard monthly/quarterly expense and income related journals in line with supporting documentation
• Calculation of performance fees, carried interest and equalization as required by fund documentation
• Collation and verification of information from 3rd parties
• Accounting for investment transactions, including but not limited to:
• Review of investment documentation and providing accounting guidance (where applicable)
• Loading deal static data onto the system
• Calculation of investment IRR
• Review investment valuations
• Accounting for investment related transactions
• Timely calculation and delivery of the fund NAV
• Take responsibility for the preparation and timely delivery of the agreed reporting pack for a portfolio of clients, within agreed timeframes together with any supporting schedules

ANNUAL AUDIT (INTERNAL & EXTERNAL)

• Share the support for the compilation of the annual financial statements, and any other required reports, in line accounting standards as applicable
• Preparation of the annual audit file for the auditors
• Take responsibility for managing the audit process on behalf of a portfolio of allocated clients, including, but not limited to:
• Setting up the audit timeline together with the auditors, other team members, the client and other stakeholders
• Facilitating any internal communication and collaboration between Maitland departments / jurisdictions
• Resolving any audit queries

CLIENT MANAGEMENT 

• Perform, regular client operational calls for an allocated portfolio of clients and provide client feedback to management and the rest of the team
• Liaise and build relationships with other relevant internal teams to ensure a seamless delivery of services to our clients

REGULATORY 

• Assist with regulatory and reporting requirements as they arise.

OTHER TASKS 

• Any other ad hoc tasks as required
• Accurate time recording
• Completion of all trainings
• Collaborate on the timeous submission of billing
• Following of the Incident Report process

Skills set Skills requirement: 

Accounting knowledge:

• Up-to date working knowledge of accounting standards and experience in preparation of NAVs and Financial Statements in accordance with specific standards,
• An understanding of funds and fund structures will be an advantage.
• Understanding and experience in all aspects of multi-currency accounting; and Excellent computer skills, and in particular a good knowledge of:
• The latest Microsoft Office including Excel, Word, Teams and Outlook email.
• Experience with Investran, Efront, and Paxus will be advantageous.
• Highly organised, efficient, and professional with excellent administrative and organisational skills.
• Have a confident, professional and an enthusiastic approach when dealing with clients and intermediaries of the business;
• Inquisitive mind set and innovative.
• Be able to communicate clearly with staff and senior management; and
• Work collaboratively and effectively within the Closed Ended team as well as other departments within APEX

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Purpose

• Apex is establishing a Revenue Strategy & Governance function to support accelerated growth. While core capabilities already exist (Analytics, Revenue Strategy, Deal Desk, SDR, Programmes, Client Data), the business lacks a clear, consistently applied operating model for how the revenue model works in practice—and a RevOps lead to translate that model into scalable Salesforce ways of working, in partnership with the accountable process owner.
• This role exists to define the revenue operating model, clarify business segmentation, and act as the primary RevOps partner to the accountable process owner, clarifying design intent and resolving ambiguity, enabling well‑sequenced and effective Salesforce change.
• This role sets the what and why of Salesforce change from a RevOps perspective, in partnership with—and aligned to—the accountable process owner. Prioritisation, sequencing, adoption, and technical execution are owned by complementary roles within the Salesforce & RevOps operating model.

Key Responsibilities

Revenue Segmentation & Operating Model

• Define and maintain Apex’s customer and revenue segmentation (tiers, segments, GTM motions)
• Own how segments differ in:
• Coverage and engagement model
• Sales process and governance
• Data and readiness requirements
• Lead the business definition of segmentation and operating‑model decisions, partnering with the accountable process owner to ensure consistent execution.

Salesforce Design Authority (Business‑Led)

• Provide clear design intent and decision recommendations for subsequent technical solutioning by Technology teams, ensuring alignment to the accountable process owner’s expectations.
• Act as a delegate for the accountable process owner when required—bringing decisions, guardrails, and “what good looks like” back into delivery forums and day‑to‑day clarification.
• Identify process and system pain points, and propose pragmatic improvements informed by experience of different operating models and tooling approaches (without owning Salesforce configuration or build).
• Define what must be:
• Standardised vs flexible
• In scope vs explicitly out of scope
• Resolve business ambiguity early to improve decision velocity and change readiness.

Revenue Strategy & Governance Enablement

• Operate at the centre of the Revenue Strategy & Governance ecosystem
• Work across Analytics, Sales Strategy, Deal Desk, SDR and Programmes
• Ensure initiatives resolve into a coherent, executable operating model, not parallel interpretations

Decision Velocity & Bottleneck Removal

• Act as the first point of escalation for business design and operating‑model decisions impacting Salesforce.
• Reduce dependency on senior leaders for interpretation and clarification by acting as the day‑to‑day proxy for the accountable process owner, escalating only when trade‑offs are required.
• Escalate only material trade‑offs, not unresolved design questions

What This Role Does Not Own

• Revenue targets or forecasting outcomes
• Salesforce configuration or technical build
• Client Data standards or territory execution
• Change, communications, or training delivery

Key Skills & Experience

Essential

• Proven experience designing revenue or commercial operating models
• Strong understanding of segmentation, GTM motions, and sales governance
• Salesforce‑literate (able to define design intent, “what good looks like”, and improvement opportunities without configuring)
• Demonstrated ability to diagnose broken processes, simplify workflows, and recommend system/process changes; exposure to multiple CRM or workflow tools and creative improvement methods is beneficial
• Comfortable making decisions in ambiguity
• Credible with Sales, Revenue Strategy, and Technology stakeholders

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Description

• The Administrator – Security Valuations will be responsible for the input, update and verification of all daily prices into the current investment systems accurately and on time

Job specification

The main responsibilities of the role will be to:

• Update the Apex systems with all the daily prices and the verification of these prices
• Verify on a daily basis that all systems have been updated through external price feeds and that the data is correct.
• Input on a regular basis into the update of process documentation to record any changes in procedures or additional responsibilities allocated to the individual.
• Achieve deliverables against agreed deadlines and managing of expectations with clients.
• Build and maintain strong working relationships with external and internal clients.
• Stand in as a back-up for colleagues.

Skills Required:

The successful candidate will have:

• A related degree or diploma together with a minimum of 1 year’s administration experience.
• Strong numerical and analytical skills.
• Attention to detail.
• Ability to contribute to the overall team deliverables.
• Good communication skills.