Job Openings at CFAO

Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):

• The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position:
• Matric, Grade 12 or equivalent qualification with 4 years LMI Experience
• Registered as: Lifting Machinery inspector in terms of the Engineering Profession Act,2000 Act no 46of 2000.
• Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic; or Qualified Auto Electrician with mechanical experience and abilities.
• Qualified forklift technician, plus experience of minimum of 5 years with forklift or similar material handling equipment; or qualified Forklift Mechanic
• General working knowledge of auto electrical system (ignition, starting, charging, illumination)

Key Performance Areas:

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily.
• This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (supervisor and controller).
• Ensure OHSACT & ASEC requirements are met in all actions on company & customers premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Updates job knowledge by participating in educational opportunities.
• Must be willing to travel to remote areas.
• Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out.
• Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills.
  Excellent communication skills with people at all levels in an organization
• Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy.
  Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English.
• Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative.
• Ability to work under pressure.
• Ability to understand and follow safety measures and precautions.
• Ability to interpret and apply technical information.
• Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications.
• Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools.
• Willingness and capability to continue learning and growing with new technology and models.
• Ability to receive constructive criticism.
• Maintain work area in clean and orderly condition.
• Ability to understand and follow safety measures and precautions.
• Ability to function effectively in a group and add value to the team / environment. 
• Ability to work under extreme pressure.
• Ability to manage own time – to work according to a schedule and complete set tasks in time.
• Must have high energy levels and general good health – must be declared

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Minimum Requirements:

To qualify for consideration, the following requirements are essential

•  Grade 12 qualification/ equivalent.
•  An accredited motor vehicle technical qualification at a recognised  institution (MERSETA/ similar).
•  Completion of a full technological course of further education.
•  A fully completed motor trade apprenticeship (MERSETA).
•  A valid South African driver's license and own reliable transport.
• Verbal and written communication skills in English.

Job Specification:

• Ensure sufficient productive hours are sold compared to productive hours available.
• Ensure the preparation, servicing and repairs of all vehicles within the workshop are done according to standard.
• Comply to and implement the correct safety procedures when executing a specific task or job.
• Utilise all required PPE equipment provided, including gloves, eye protection and safety shoes.

Profil request:

• Provide a diagnostic service for workshop vehicles (e.g. steering, brakes, transmission, drive train, fuel systems, electronic components etc.).
• Make use of modern diagnostic equipment to maximize effective vehicle service and to interpret findings.
• Service all required electronic equipment.
• Ensure all work on job cards are completed to specification and recorded accurately.
• Discuss and explain service details with customers as and when required.
• Achieve a continuous high performance work ethic of detail and deadline orientation.
• Ensure service comebacks are eliminated based on negligent work performed.
• Provide technical and/ or non-technical assistance to the workshop staff.
• Coach and train Dealer Repair Shop Assistants/ Apprentices.
• Attend general departmental meetings.
• Maintain good housekeeping.
• Ad hoc admin/ other responsibilities as and when required.

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MINIMUM REQUIREMENTS:

• Grade 12/ Equivalent (preferably a technical matric) with mathematics. Science and motor theory beneficial.
•  Valid driver’s license and reliable transport.
• Good verbal and written communication skills in English.
• Clean criminal record
• Passion for the automotive/ mechanical industry and enjoy working with their hands.

Profil request:

RESPONSIBILITIES (but not limited to):

• Assist in the repair and servicing of vehicles according to dealer/distributor standards and within the flat rate time allowed.
• Together with journeyman, establish parts required for service / repair to be performed and ensure correct parts are ordered.
• Obtain authorization prior to carrying out additional work or dismantling components.
• Obtain technical information from journeyman / technician on problem jobs.
• Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by journeyman.
• Adhere to laid down workshop policies and procedures.
• Note the description of all work performed on the back of repair order if required.
• Place all used parts in plastic bag, except oil and fuel filters, and place on passenger floor.
• All warranty replaced parts to be tagged according to laid down rules and handed to Warranty Store.
• Ensure all oils and parts used are booked out on repair order.
• Ensure vehicle is kept as clean as possible and use all protective items supplied.
• Ensure workbay is kept safe, clean, and tidy.
• Ensure time started and completed are entered on repair order.
• Report and faulty and/or broken equipment is reported to journeyman / technician.
• Ensure all special tools and equipment are used with utmost care.
• To possess a complete set of tools, as per RMI standards, and to maintain them in good working order.
• Any ad hoc responsibilities, as and when required.

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The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position:

• Matric, Grade 12 or equivalent qualification
• Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Technician; or Qualified Auto Electrician with mechanical experience and abilities.
• Minimum of 3 – 6 years mechanical, hydraulic and electrical experience pertaining to forklifts
• Knowledge of electrical and electronic systems are essential.

Key Performance Areas:

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily.
• This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
  Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (supervisor and controller)
• Ensure OHSACT requirements are met in all actions on company premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Updates job knowledge by participating in educational opportunities

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Requirement(s):

• Matric, Grade 12 or equivalent qualification.
• Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Technician.
• Minimum of 3-5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts

Key Performance Areas:

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
  Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Promote service / maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
  Ensure OHSACT & ASEC requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Updates job knowledge by participating in educational opportunities.

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Mission description

• Matric, Grade 12 or equivalent qualification.
• Relevant tertiary qualification, (NQF 5) National Safety Diploma, Safety Management or Environmental Management or studying towards that.
• SAMTRAC would also be an advantage.
• Internal Auditor’s or ISO related qualification – ISO 9001, 14001, 45001, NOSA.
• Minimum 5 year’s relevant experience of which 2 to 3 years must be in a supervisory role.
• Code 8 driver’s license.
• Experience in root cause analysis techniques or incident cause analysis methods.
• Sound working knowledge of OHSACT 85, related safety legislation and ISO standards.
• Embrace and drive change through visible SHEQ values.
• Proven ability to work within stringent deadlines.
• Ability to work under pressure and within a high-pressured environment.
• Ability to communicate business decisions and changes to working practices clearly.
• Ability to demonstrate a professional and objective perspective at all times.
• Ability to work flexible hours as and when required.
• Excellent commercial and customer-oriented awareness.
• Finely tuned diversity awareness, excellent communication and interpersonal skills
• Excellent information sharing at all levels, confident in presentation skills, internal and external.
• Ability to interact with all levels of people with the organisation, ability to challenge and influence where necessary,
• Ability to work independently and as part of a team.
• Ability to travel as and when required

Profile

To perform this job successfully, the appointed individual must be able to perform an interactive role for each SHEQ duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

 Strategic and Operational Management: 

• Assist in the development of the CFAO Equipment SHEQ strategy.
• Drive and coordinate the implementation of the SHEQ strategy and SHEQ programmes at branches and sites.
• Communicate the SHEQ strategy to the branches and sites.
• Assist in the development and execution of the SHEQ plan aligned to CFAO Equipment SHEQ strategy and CFAO SA Roadmap.
• Implement the branch specific SHEQ goals and programmes.
• Provide regular SHEQ reporting to the General Manager.
• Drive the ANZEN and Zero Harm initiatives at branches and sites.
• Promote a safety culture and supervise the SHEQ team (Junior Safety Officer, Safety Representatives, Security personnel) across branches and sites.
• Assist in the development of the SHEQ team to ensure high quality personnel who can achieve performance objectives in support of the groups mission and vision.
• Ensure SHEQ team meets required standards of data management and record keeping.
• Supervise the direct reports and monitor quality of their outputs.
• Assist in managing SHEQ related change to ensure minimum disruption to the core activities.
• Ensure audit standards are met and follow-up are made on audit findings and recommendations.
• Report and make recommendations to the National SHEQ Manager and General Manager regarding the branch and site facilities and security improvements and related plans or initiatives.
• Drive and implement the carbon neutral project and initiatives at branches and sites.
• Support, advise and monitor the day-to-day SHEQ performance of the branches and sites in accordance with CFAO Equipment SHEQ strategy.
• Analyze branches and sites’ SHEQ data and identify trends to provide regular reporting and opportunities for improvements.
• Responsibility for the branch security team and initiatives.
• Input and assist in managing the SHEQ budget

Risk

• Assist management in the identification and control of potential risk exposures.
• Assist to develop and monitor effective risk management strategies and make recommendations on the implementation of such strategies.
• Assist to conduct safety risk assessments and develop safe working procedures and methods of statement. 
• Implement an Internal Audit plan and perform internal SHEQ audits, weekly, monthly, annually.
• Establish and distribute emergency plan and ensure branches and sites adhere to the requirements of the Emergency Plan.
• Conduct regular fire prevention and building inspections and report documented findings to management with proposed recommendations.
•  

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MINIMUM QUALIFICATION

• Matric Certificate

PREFERRED QUALIFICATION

• Relevant Quality certification / technical qualification

EXPERIENCE

• At least 3 to 5  years relevant Quality Control experience , in a similar capacity in Automotive Manufacturing or Manufacturing

ESSENTIAL DUTIES AND RESPONSIBILITIES

•  Reporting on all quality inspections
•  Conduct visual inspection
•   Report and record non confirming products
•  Monitor and manage quarantine area
• Conduct random sampling in accordance with set requirements
• Warranty investigation claims
•  Reporting quality incidents and non-conformances
• Conduct process checks and advise the Team Leader of any defects
•  Participate in quality related activities as may be assigned from time to time
• Ensures compliance with Safety and standard work procedures
• Continuous improvement

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MINIMUM QUALIFICATION

• Qualified Millwright / Red Seal Qualification or Trade Test in all disciplines (N4 preferred qualification)

PREFERRED QUALIFICATION

EXPERIENCE

• Minimum of 5 years relevant experience in Automotive Manufacturing or manufacturing environment

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Inspecting and examining equipment and/or machinery to detect and investigate irregularities and malfunctions
•  Installing, aligning, commissioning , repairing , diagnosing , inspecting and dismantling and moving stationary machinery and mechanical equipment
•  Operating machine tools to fabricate parts required during the overhaul, maintenance and set up of machinery and/or equipment
•  Adjusting machinery and/or equipment and/or repairing or replacing of defective parts
• Aligning and testing equipment and/or machinery to ensure optimal performance
•  Performs planned and preventative maintenance
•  Machine and/or equipment cleaning and lubricating.
•   Resolve machine breakdowns, identification of faults, repair or replace defective parts with minimal downtime
•  Continuous improvement to improve machine and/or equipment performance
•  Ensures risk assessments are available , read and understood for each activity undertaken
•  Ensure Health, safety and environmental standards are adhered to
•  Align and calibrate machinery and equipment parts as required for safe and efficient operation.
• Testing of units to evaluate operational operation.
•  Report writing and overall feedback on plant equipment.
•  Day by day tracking of machine problems
• Weekly tracking of plant facilities. (Air, water and electricity)

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Key Performance Areas:

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance areas satisfactorily. This list of key performance areas a summary of critical outcomes and is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

Business reporting in relations:

• Ensure clear and timely reports and proposals are prepared and presented for  General Managers consideration as and when required.
• Follow up on Business concerns and research issues in a timely and effective fashion.

 Sales:

• Responsible for all field sales activities in the different regions and market divisions
• Undertake necessary field trips, contact customers, distribution, and end-users: attend conventions and exhibitions as required to promote the sale of products in the areas.

Financial:

• Enforce financial internal controls as expected and define by group standard and reequipments.
• Provide timely and accurate financial reports monthly.

Overall responsibility to ensure the quality of division financial activities is in line with company objectives. Essential Branch and department functions to be monitored by the operations manager:

• New and Used Sales: ensure order take targets, invoicing targets and GP targets are met, stock turn is controlled, acceptable levels of area coverage in region are met.
• Rental: ensure that financing is done within the parameters as set out by National office.
• Parts: Support Parts department’s to avoid obsolescence.
• Service and Maintenance: ensure work in progress and service scheduling is managed in line with company policy, profitability of maintenance contracts is managed and in line with company policy, warranty claims processing is in line with set regulations and submitted for processing timeously.
• Debtors: assist with collection to ensure we do not take provision and keep average debtors’ days below 40 days.
• Creditors: support creditors, to ensure no suppliers account move into 60 days and we use BBBEE compliant suppliers.

Customer Service:

• Overall responsibility to ensure quality of customer interaction and service (support and guide the division in attracting and securing new business, developing partnerships with and tailor-made solutions for clients)

Operations:

• Responsible to ensure efficient and effective organisation of the branch’s operations to maximise profitability in a sustainable manner.
• Responsible to ensure adequate strategic planning (short and long term) and action plans are developed

Human Resources:

• Overall responsibility to ensure staff in all departments are managed in line with company personnel policies and procedures.
• Overall responsibility to grow the branch in line with company requirements.
• Overall responsibility to develop and implement operational innovation.

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(Essential Duties & Responsibilities)

•  Compiling Quotations and submitting to the customer within 24 hour
•  Follow up on submitted quotes (3x per quote)
•  Customer satisfaction.
•  Feedback daily to managers
•  Compile weekly Quote report
•  Support the team to achieve predetermined targets
•  Foster and maintain dedication to service excellence in every aspect of work carried out
• Ensure timeous feedback / communication to customers
•  Processing of invoices, creating order numbers, updating of records on Kerridge system
•  Ensuring that jobs are opened and closed as per company standards, accurate and timeous processing of invoices,     
• Generating order numbers for both internal and external customers, 
•  Accurate and timeous processing of technician / mechanic time sheets, etc.).
• Various specific administrative tasks relating to invoices 
• Managing service schedules are included in this area of responsibility if required
• Providing scheduled (monthly, weekly and daily)
• Ad-hoc reports as might be requested by department / manager or supervisor and / or product support engineer / foreman.

Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):

• Grade 12 / Matric + 3 years relevant experience
•  Advanced / Expert Computer literacy in MS Outlook, Word and Excel
• Minimum of 3 years’ experience in a similar position
• Forklift technical knowledge

Preferred Knowledge, Skills Education / Training and Experience Requirement(s):

•  Experience working on the Kerridge system essential
•  An Analytical person who pays attention to the finer detail
•  Maintaining and updating information on database
•  Top 10% employee in their current work placement (As rated by their current and or previous manager)

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(Essential Duties & Responsibilities)

• Assuring profitability on STR Fleet is in line with budget
• Monitoring maintenance provision on STR Fleet
• Reconcile asset register and stock take
• Control fleet utilization and internal hire accounts
• Manage I-Mt, service overdue, WP and CSI reports
• Ensure TLLP and ASEC Compliance
• Arrange Sundry Orders and Petty Cash
• Prepare and submit daily AD/Hoc reports to Rental Manager
• De-Fleeting and Refinancing of STR Equipment for the Gauteng Region
• General correspondence with customer as required (both verbal and written)
• Handling internal and external customer queries
• Preparing invoice and credit note requests
• Capture leave and annual leave enhancement for drivers and submit timeously to payroll for processing
• Performing any other duties that may be required for the efficient operation of the departments

Requirement(s):

• Experience working on the Kerridge system
• Advanced / Expert Computer literacy in MS Outlook, Word and Excel
• Minimum of 5 years’ experience in similar position
•  Determination, assertiveness, and excellent people skills
•  Ability to work under pressure and within a team
•  Applicant should require little supervision and be able to supervise others
•  Applicant should be proactive, hardworking and have good planning skills
•  Someone with a strong customer service ethic and good communication skills
•  Applicant should be able to apply logic to scenarios and problems
•  Should have the ability to prioritise their workload on a day-to-day basis
•  They should be energetic, efficient, and self-motivated

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Experiential and Educational Requirements

• Relevant Qualification
• Proficiency in digital design tools (e.g. Adobe InDesign, Illustrator, Photoshop, or equivalent)
• Strong communication skills for effective collaboration with team members
• Excellent attention to detail and ability to work within deadlines
• Understanding of corporate branding
• Previous experience in layout or catalogue design 

Key Responsibilities

• Format, design, and enhance the training catalogue for both print and digital use
• Work closely with the Learning & Development team and key stakeholders to ensure alignment with CFAO’s brand guidelines
• Deliver high-quality design outputs within agreed timelines

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• Minimum of a Bachelor's Degree and/or Honors Degree in Organizational Development, Human Resources, Business Administration, Training and Development or equivalent in related fields.
• Minimum of 11 - 15 years of progressive leadership experience in Human Resources management positions and experience in industrial, material handling, manufacturing environment.
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, engagement, compensation and benefits, HRIS, Talent acquisition, safety, training, and labor relations.
• Active affiliation with appropriate Human Resources networks and organizations.

Primary Objective of the Head of HC:

• Drive collaboration across the organization to identify needs and develop scalable solutions.
  Implementation of Human Capital strategy in line with Group HC strategy.
• Safety of the workforce and compliance with all relevant labor relations statutes.
• Development of a superior workforce, consultations and engagements with all stakeholders.
• Development of the Human Capital Department and alignment.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance.
• Ability to manage multiple priorities and multi task  in a fast paced environment.

HC Information Systems HRIS:

• Utilizes Human Resources Information Software (HRIS) for the company's recordkeeping and management advantage.

Training and Development:

• Defines all HC training programs, and assigns the authority/responsibility of HC and managers within those programs.
• Leads the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs in partnerships with the Learning and Development Manager. 

Employment:

•  Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
• Chairs any employee selection committees or meetings.

Employee Relations:

• Formulates and recommends HC policies and objectives for the company with regard to employee relations.
• Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Knowledge of SA's labor law, Industrial relations, experience in CCMA/ MEIBC councils.
• Representation of the business at conciliations/ arbitrations.
• Monitors and advises managers and supervisors in the progressive discipline system of the company.

 Compensation:

• Establishes the company wage and salary structure, pay policies, and oversees the variable pay systems within the company including bonuses and raises.
• Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.

Organizational Development:

• Designs, directs and manages a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design and change management.
•  Directs a process of organizational planning that evaluates company structure, job design, and staff forecasting throughout the company.