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  • Posted: Oct 19, 2021
    Deadline: Not specified
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    Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
    Read more about this company

     

    Internship (Talent Pool): Junior Developer

    Key Purpose

    Design and implement robust, scalable and optimally performing systems using java related technologies, according to provided specifications, standards and procedures, while ensuring compliance with the architectural standards and guidelines laid out by Discovery.

    Areas of responsibility may include but not limited to

    Design:

    • Translate business requirements into technical designs adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes. Complexity = number of interacting components within a single system, simple integration between diverse systems.
    • Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
    • Research and find effective solutions to technical issues that arise
    • Estimate development timelines based on business requirements
       

    Development:

    • Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures.
    • Deliver within agreed timeframes
    • Conduct unit testing and fix any defects found

    Testing:

    • Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
    • Assist the Business analyst in ensuring the test pack includes relevant scenarios
    • Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary
       

    Support / Troubleshooting:

    • Assist system users with technical support issues and handle according to defined procedures
    • Ability to effectively analyse root cause of system errors (front end and data errors, performance and stability issues)
       

    Mentoring / Team development:

    • Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
    • Perform code / peer review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks
       

    Personal development:

    • Keep abreast of current technological trends and how these might be applied in the Discovery environment
    • Constant improvement of knowledge of the various applications, their functionalities and data models
       

    General:

    • Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
    • Able to build business relationships with other members of team and the business areas we support.
       

    Education

    • Grade 12 and formal Java qualifications
    • BSc Computer Science/Information system degree – Advantageous
       

    Experience

    • No previous internship and or graduate programme in any industry or government institution
    • No work experience (Essential)
       

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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    Marketing Associate - Employee Benefits

    Key Purpose

    To assist in building, maintaining and developing Broker relationships and enhancing the image of Discovery and Corporate Sales. To support the Corporate Business Consultants with all sales and marketing initiatives

     

    Areas of responsibility may include but not limited to

    • To liaise with Brokers and their New Business Administrative teams on a regular basis (telephonically and via face to face, external meetings)

    • To promote the brand of Discovery, by always being professional, proactive, innovative and driving quality

    • To ensure that escalated new business queries from the broker are attended to satisfactorily (outside of normal escalation channels)

    • Need to support the BC to manage the new business pipeline, to identify trends and to provide all necessary administrative support to actively increase business activations

    • Need to support BC in identifying sales and marketing initiatives in order to maximise production to achieve a new business target

    • Required to assist BC with training of new employer groups and/or members joining Discovery Health

    • Required to manage new business stock requirements of the broker

    • To assist in the facilitation of corporate marketing events e.g. handling invites / RSVPs etc for road shows, training and other marketing events.

     

    Competencies

    • Exceptional planning and co-ordination skills

    • Ability to work on your own with minimal intervention

    • Pro-active and attentive to detail

    • Strong relationship building skills and an ability to adapt to different environments and personalities

    • Ability to adapt to change

    • Strong administrative skills

    • Competent on Word, Excel and PowerPoint

    • Customer focused

    • High level of confidence and results driven

    • Time management is critical

    • NQF 5 (advantageous)

    • RE5 (advantageous)

    Education and Experience

    • Matric

    • A minimum of 3 years Employee Benefits experience (Discovery Employee Benefits preferable)

    • MS Office (Excel, Word, Power Point)

    • NQF 5 (advantageous)

    • RE5 (advantageous)

    • Discovery Health Employee Benefits product knowledge

    • Understanding of the Discovery Employee Benefits new business process (advantageous)

    • Previous CRM experience (advantageous)

     EMPLOYMENT EQUITY

    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.                     

     

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    Operations Executive

    Key Purpose
    This position will be responsible for the service delivered by the operational areas of the Service Team.


    Areas of responsibility may include but are not limited to:
    The successful applicant will report to the Service Executive.


    Job responsibilities include among others the following:

    •  Overseeing the success of the division by liaising with major stakeholders in the business.

    •  Building effective relationships with internal and external stakeholders to create strategies and translate these into effective deliverables to ensure successful execution thereof.

    • Owning and chairing key forums with participants at an executive level.

    • Constant interaction with highly strategic thinkers and relationship building on an executive

    • business level.

    • Developing strategic and operational plans to drive, lead, and represent all projects and key initiatives impacting the division.

    • Provide direction for the division through actively communicating and being a visionary leader.

    • Developing and generating appropriate reporting to business in respect of your division.

    • Developing and implement annual business, strategic and implementation plans.

    • Monitor the implementation of risk management strategies with the Division.

    • Keeping abreast with legislative and industry changes and how this affects your business units.

    • Analyzing and problem solving by identifying key issues and relationships from a base of information.

    • Constantly challenging and shaping the status quo.

    • Effective decision-making by applying entrepreneurial knowledge and “out of the box” thinking and weighing up the risks involved.

    • Exceptional interpersonal communication with a wide and effective networking ability to establish good relationships with highly intellectual counterparts and build strategic relationships.

    • Ability to debate and express clear key points of an argument in a credible manner.

    • Analytical ability with numerical and verbal data by breaking information into component parts, patterns and relationships. Probes for further information or greater understanding of a problem.

    • Makes rational judgments from the available information and analysis.

    • Produces workable solutions to a range of problems.

    • Demonstrates an understanding of how one issue may be a part of a much larger system.

    • Works strategically to realize organizational goals.

    • Sets and develops strategies. Identifies and develops positive and compelling visions of the organization’s future potential.

    • Takes account of a wide range of issues across, and related to, the organization.

    • Decision-maker with a solution oriented approach who is able to identify, drive, and implement effective decisions.

    • Strategic thinker who is able to use an entrepreneur approach to developing processes and formulating concepts.

    • Dynamic, strategically minded visionary who adapts to changing circumstances. Accepts new ideas and change initiatives.

    • Adapts interpersonal style to suit different people or situations.

    • Keeps up to date with competitor information and market trends. Identifies business

    • opportunities for the organization.

    • Demonstrates financial awareness.

    • Controls costs and thinks in terms of profit, loss and added value

    • To determine the strategic direction of the division and to develop plans in order to roll out this strategy

    • To review processes and to identify opportunities for process improvement and optimisation.

    • To compile the annual budget and to get this approved.

    • Manage expenses in line with this budget and report on variances either negative or positive from the approved budget.

    • To manage vendors Service Level Agreements.

    • To manage projects and to ensure that they meet their strategic aims and that operational issue are attended.

    • To determine the charge-out rates for services rendered to the different areas of Discovery.

    • To analyse competitors and to benchmark with similar departments in other companies and to report back to Senior Management.

    • Implement start up teams and divisions to scale and operationalize it

    • Create an agile leadership team

    • Ability to do effective change communication

    • Work collaboratively with a national outcome approach

    • Host local and international operations tours

    Personal Attributes and Skills

    • Ability to make prompt, clear decisions, which may involve tough choices or considered risks.

    • Takes responsibility for actions, projects and people.

    • Takes initiative and acts with confidence working under own direction. Initiates and generates activity.

    • Provides others with a clear direction. Sets appropriate standards of behaviour.

    • Delegates work appropriately and fairly.

    • Motivates and empowers others.

    • Provides staff with development opportunities and coaching.

    • Recruits staff of a high calibre.

    • Establishes good relationships with customers and staff.

    • Builds wide and effective networks of contacts inside and outside the organisation.

    • Relates well to people at all levels.

    • Uses humour appropriately to enhance relationships with others.

    • Makes a strong personal impression on others.

    • Gains clear agreement and commitment from others by persuading, convincing and negotiating. Promotes ideas on behalf of self or others.

    • Manages conflict.

    • Makes effective use of political processes to influence and persuade others.

    • Writes clearly, succinctly and correctly.

    • Writes convincingly in an engaging and expressive manner.

    • Avoids the unnecessary use of jargon or complicated language.

    • Writes in a well-structured and logical way.

    • Structures information to meet the needs and understanding of the intended audience.

    • Rapidly learns new tasks and quickly commits information to memory.

    • Gathers comprehensive information to support decision making.

    • Demonstrates a rapid understanding of newly presented information.

    • Encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback).

    • Manages knowledge (collects, classifies, and disseminates knowledge of use to the organisation).

    • Works strategically to realize organisational goals.

    • Sets and develops strategies. Identifies and develops positive and compelling visions of the organisation’s future potential.

    • Takes account of a wide range of issues across, and related to, the organisation.

    • Keeps up to date with competitor information and market trends.

    • Identifies business opportunities for the organisation.

    • Demonstrates financial awareness.

    • Controls costs and thinks in terms of profit, loss and added value.

    Qualifications and Experience
    The following are essential requirements Education

    • Relevant Tertiary Qualification – Preferably a B.Com. or BSC

    Experience

    • Minimum 5 years’ experience on a managerial level in an operations, data management or document capture and storage.

    • Minimum 5 years’ experience within Discovery Health.

    • Extensive exposure within the Discovery health environment.

    • Proven track record of successful implementation of business process change projects

    • 2 years’ experience with managing strategic relationships

    • Extensive experience working with Brokers and external clients.

    • Minimum 1 year project management experience

    • Solid experience in relationship building with key players

    • Solid experience leading areas of 40+ employees

    • Business presentation skills

    Knowledge Required

    • Understanding of corporate organizations

    • Understanding of Business Processes

    • Healthcare industry knowledge

    • Understanding of data and statistics

    • High level of computer literacy and MS Office:

    • Advanced Excel

    • MS Access (Intermediate)

    • MS PowerPoint

    • Discovery Product knowledge

    • High level understanding of Discovery Health systems

    • Post graduate degree

    • MBA

    • Relevant legislation and industry knowledge (Advantage)

    EMPLOYMENT EQUITY
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people
    living with disabilities to apply.

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Development Manager -Insure systems

    Key Purpose

    Act as techincal owner of a set of aplications. Manage relationships with Business Product owners and ensure that business objectives are reflected in the techincal processes which they manage. Manage a team of IT specialists, specifically resourcing and scheduling in the SDLC Processes. Manage a set of projects (potentially across teams). Ensure that the applications remain adaptive to emerging client needs in their lifetime.

    Areas of responsibility may include but not limited to

     

    • Delivery and Support of Specific Applications

    • Client Relationship Management & Networking

      • Ensuring alignment to business requirements

      • Building trust with clients by displaying managerial competence

      • Understanding business requirements, business strategy and direction, risks and impact

      • Participating in client forums (MANCO, planning/strategy sessions, reporting)

      • Acting as consultant to internal and external clients

      • Interfacing to other teams where required

    • Project/Delivery Management

      • Management of activities within the SDLC (Acting as process owner)

      • Participating and enabling the business prioritisation process

      • Scheduling and prioritising tasks and resources

      • Capacity management

      • Project budget tracking and management

      • Taking ownership of production issues and driving to resolution

      • Adherence to Quality, Standards, SLA’s and SDLC standards

    • Human Capital Management

      • Team management

      • Capacity planning

      • Driving skills development

      • Mentoring/Coaching of team members

      • Recruitment, conflict management, creating a welcoming environment

      • Performance management

    • Contribute to Insure Systems Strategy

      • Contribution to Insure Systems Strategy

      • Technical Direction

      • Participating in MANCO, planning/strategy sessions, reporting

    Personal Attributes and Skills

    • Values Driven

    • Optimistic

    • Learns on the Fly

    • Resilient

    • Instils Trust

    • People Savvy

    • Drives Results

    • Problem Solver

    • Lives the values and believes in the core purpose

    • Treats others with care, dignity and respect

    • Ensure that the business case prevails

    • Understand that people are Discovery's greatest asset

    • Builds an environment for optimal performance

    • Sets ambitious goals and implement the highest standards

     

    Education and Experience

    • Matric (Grade 12)

    • Tertiary degree (B. Engineer, B.Com, BSC)

    • Managing Through Systems, Courage, Change Readiness

    • Strategic Orientation, Communication (written, verbal and listening)

    • Conflict Management, Negotiation

    • Creativeness, Innovation

    • Financial industry experience

    • 5-8 years’ experience in software development for large commercial entities or has demonstrated leadership capabilities

    • Must have managed a software development team

    • Project Management experience

    • Solution Architecture

    • Software Development and Testing

    • SDLC (Agile experience would be advantageous), ITIL (Incident, change, Release, Problem Management)

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    Method of Application

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