Job Openings at eMedia Investments

Description

Business Development 

• Identifying new markets and business opportunities aligned with company growth objectives.
• Expanding the client database and tracking new client onboarding success.
• Engaging with production companies, independent filmmakers, and potential clients to understand their needs.
• Generating leads by meeting with local filmmakers working on features and commercial projects.
• Preparing and presenting tailored proposals to clients to secure new contracts.
• Participating in local film festivals and industry events to ensure brand visibility and establish new connections

Client Relationship Management

• Fostering and maintaining strong relationships with new and existing clients to promote loyalty and repeat business.
• Acting as the escalation point for client concerns, ensuring prompt and satisfactory resolution.
• Working closely with the Rentals and Operations teams to deliver seamless service to clients.

Strategic Planning & Reporting 

• Analysing market trends and competitor activity to inform strategic decisions.
• Developing quarterly business development plans and tracking progress against targets.
• Compiling and presenting reports to the Managing Director on business development activities and outcomes.

Team Collaboration 

• Collaborating with the Manager: Sales to ensure alignment between sales and business development strategies.
• Partnering with Rentals, Finance, and Operations departments to ensure client requirements are met.
• Providing insights and feedback to improve internal processes and client offerings.
• Participating in company initiatives aimed at enhancing client experiences.

Stakeholder Relationships

• Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives.
• Effective and efficient management of teams.

Requirements

Qualifications

• National Senior Certificate - Essential 
• Diploma - Film / Business Development - Recommended 

Experience

• Business Development / Account Management - 2 - 3 year - Essential 

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Description

Quoting, Invoicing & Rentals Coordination 

• Overseeing the preparation of accurate quotes and invoices, ensuring compliance with pricing policies.
• Verifying and approving rental agreements before submission.
• Monitoring and managing bookings to avoid stock shortages or overbookings.
• Ensuring timely processing of missing/damaged equipment charges.
• Following up on leads from prospective clients.
• Meeting with local and international filmmakers and reporting back to Management and/or Manager: Operations.
• Ensuring all allocations are completed timeously.
• Planning for gear shortages.
• Responding to relevant client correspondence (emails and phone calls) timeously.
• Liaising with Production, crew and the operational floor staff to eliminate delays and unplanned changes.
• Communicating high demand gear to Manager: Operations, based on client feedback.

Client Liaison 

• Acting as the escalation point for rental-related client concerns.
• Ensuring prompt responses to inquiries and smooth resolution of service-related issues.
• Maintaining strong client relationships through proactive engagement and consistent service delivery.
• Conducting site visits and liaising with key production stakeholders.

Team Supervision & Workflow Management

• Supervising and supporting the Rentals team, ensuring adherence to procedures and client requirements.
• Allocating tasks, monitoring performance, and providing coaching as needed.
• Ensuring seamless communication between the rentals team and operations.

Requirements

Qualifications

• National Senior Certificate - Essential 
• National Diploma - Sales - Essential

Experience

• Sales / Rentals - Operational - 2 years - Essential 
• Sales / Rentals - Supervisory - 2 years - Essential