Job Openings at Faircape Group

Job Description

• Are you a dynamic, data-driven recruitment professional ready to take your next big leap? At Faircape Group, we’re not just hiring, we’re building the future of diverse industries, from healthcare and retirement living to solar energy, fibre/ISP services, property management, and utility infrastructure.
• We are looking for a Talent Acquisition Specialist to join our team, based full time on-site at our Claremont office. 
• As a Talent Acquisition Specialist , you’ll do more than fill roles - you’ll help shape teams, influence growth, and ensure we’re always hiring for impact. You’ll thrive in an environment that moves quickly, offers true variety, and values quality over quantity.
• This isn’t a standard recruitment desk. You’ll partner closely with stakeholders across operations, engineering, healthcare, finance, IT, and more - each with distinct hiring needs, challenges, and opportunities to learn. From sourcing Registered Nurses for our high-end healthcare facilities, to finding top-tier engineers, accountants, or customer service professionals, your role is essential to building the talent that powers our Group.

Why Join Us?

• Quarterly performance bonuses – your hard work deserves to be rewarded!
• Long service leave – we appreciate and recognize your dedication.
• Onsite Barista – enjoy free, barista-made coffee! ☕
• Subsidised vending machine snacks – quick energy boosts when you need them.
• Discounted internet (ISP) packages – stay connected at a reduced cost.
• Fixed Flexi-Time (06:30 – 18:30): You may adjust your start and end times within this window, on a fixed schedule agreed in advance. This provides flexibility while still supporting work–life balance.
• Subsidised parking – making your commute hassle-free.

Take the next step in your career—apply today!

You’ll manage the end-to-end recruitment cycle across various departments and business units, including:

• Partnering with hiring managers to define role requirements and ideal candidate profiles
• Crafting compelling job adverts that reflect our brand and attract high-quality applicants
• Posting vacancies on relevant platforms (job boards, LinkedIn, Facebook, internal systems)
• Proactively sourcing and engaging talent using LinkedIn Recruiter, Boolean search, and targeted outreach
• Building and maintaining a strong pipeline of both active and passive candidates
• Screening CVs, conducting telephonic interviews, and facilitating behavioural assessments
• Coordinating and managing candidate interviews, assessments, and floor evaluations
• Ensuring a consistent, professional, and engaging candidate experience from start to finish
• Coaching and supporting hiring managers in structured, competency-based interviewing
• Preparing interview guides and tools to ensure effective and unbiased selection
• Tracking and reporting on key recruitment metrics (e.g. time-to-fill, cost-per-hire, source quality)
• Prioritising role fulfilment timelines to minimise disruption to operations
• Conducting market research and salary benchmarking to stay competitive
• Acting as a Faircape brand ambassador in every interaction
• Building partnerships with universities, agencies, and professional networks
• Continuously improving recruitment processes, systems, and candidate experience
• Participating in cross-functional projects to enhance overall talent acquisition strategy
• Creating job descriptions where required, alongside the hiring manager

Qualifications:

• Tertiary qualification, e.g. Human Resources or Industrial/Organisational Psychology (advantageous) 

 Experience:

• Proven experience in a high-volume recruitment role, either in-house or agency-based.
• Hands-on experience using social media, professional networks, and Applicant Tracking Systems (ATS).
• Skilled in conducting competency-based interviews, screening candidates, and evaluating talent across a range of roles.
• Demonstrated ability to manage multiple vacancies simultaneously while maintaining quality and responsiveness.
• Skills and Attributes:
• Technically savvy with strong computer literacy (Google Drive, Sheets, Docs preferred).
• Expert in using platforms like LinkedIn Recruiter, Facebook, and niche job sites for active and passive sourcing.
• Solid understanding of sourcing strategies and recruitment funnels.
• Exceptional verbal and written communication skills.
• Highly organised, detail-oriented, and adaptable.
• Able to remain calm and focused under pressure in a fast-paced, dynamic environment.
• Strong prioritisation and follow-through skills - able to meet deadlines without sacrificing quality.
• A positive, collaborative team player with a proactive mindset and strong interpersonal presence.

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Two positive written references  

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Job Description

• The Faircape Group is a powerhouse of companies operating across healthcare, retirement living, telecommunications, internet services, utility management, property development, and more.
• We’re on the lookout for an Executive Assistant and Office Manager—a high-performing professional who thrives in fast-paced settings, communicates with clarity, and delivers strategic support that drives operational excellence and aligns with our mission of service and integrity.
• This is an exciting opportunity to work directly with the CEO and senior executives, ensuring seamless operations and providing strategic support to various departments.

Be the backbone of executive operations and a key contributor to organisational efficiency.

Why Join Us?

• Quarterly performance bonuses – your hard work deserves to be rewarded!
• Long service leave – we appreciate and recognize your dedication.
• Onsite Barista – enjoy free hot drinks (coffee, hot chocolate, etc)! ☕
• Subsidised vending machine snacks – quick energy boosts when you need them.
• Discounted internet (ISP) packages – stay connected at a reduced cost.
• Fixed flexi-time (06:30 - 18:30) – supporting work-life balance.
• Subsidised parking – making your commute hassle-free.
• Key Responsibilities
• Coordinate, manage and attend  internal and external meetings with the CEO
• Manage and update action points discussed during meetings, and follow up on actionable items with HOD’s and relevant stakeholders prior to meetings 
• Ensure implementation and adherence to Standard Operating Procedures (SOPs)
• Creating and updating any relevant policies and procedures 
• Manage that the relevant staff are maintaining the general appearance and upkeep of the Claremont office
• Coordinate meetings, ensure calendar alignment, and communicate changes professionally and promptly.
• Respond to shifting priorities with agility and maintain seamless calendar management across departments.
• Oversee the building facilities support in collaboration with maintenance 
• Tenant Liaison, acting as the primary point of contact between landlord and tenants, ensuring effective communication, timely resolution of tenant queries or concerns, and smooth coordination of operational matters related to occupancy, access control, maintenance updates, and general tenant engagement.
• Ensure efficiency through planning, maintaining systems, and organising employee workstations
• Lead the admin and support team: reception, barista, housekeeping, concierge, and admin staff
• Conduct regular performance assessments and support professional growth
• Assist HR with the onboarding of new employees (stationery, IT setup, workspace)
• Allocate parking bays for eligible staff and tenants
• Manage and submit monthly cell phone reimbursement reports
• Requirements
• Qualifications 
• A relevant diploma or degree in Business Administration, Office Management, or a related field

Experience and Knowledge: 

• Proven experience in an executive assistant, or operations support role
• Proven track record in managing teams and delivering high-level support to executive leadership
• Experience in office management and coordinating cross-functional teams is essential
• Preferably leadership role 
• A caring and reliable professional who is diligent, responsible, and confident 

Key Skills & Attributes

• Exceptional Organisational Skills – Efficiently manage schedules, meetings, and travel plans while juggling multiple priorities.
• Prioritisation & Time Management – Identify urgent matters and ensure the CEO’s time is spent on what truly matters.
• Confidentiality & Discretion – Handle sensitive information with the highest level of professionalism and trust.
• Problem-Solving & Decision-Making – Anticipate challenges and proactively find solutions before they escalate.
• Strong Communication Skills – Articulate, persuasive, and professional in both verbal and written communication.
• Adaptability & Flexibility – Quickly adjusts to changing priorities and last-minute requests.
• Experience in using technology to streamline management processes

Specific Requirements:

• Own reliable transport and valid driver’s licence
• Two written references 
• Clear health record
• Clear criminal record
• Clear credit record

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Job Description
Join Our Finance Team

• Are you a focused, detail-driven collections professional with experience in the healthcare sector? We’re looking for a Healthcare Collections Clerk who is confident working with GoodX, Medical Aids, and Xero, and who excels at maintaining accurate debtor accounts and ensuring timely collections. 40 - 60 accounts per day 
• If you thrive in a high-energy environment and want to support the financial strength of our Allied Healthcare practices, this role is perfect for you.

About Us

Faircape Health — a division of the Faircape Group — manages advanced Allied Healthcare services across our luxury lifestyle villages. Our practitioners rely on efficient, compliant collections processes to support quality patient care, and we’re strengthening our team with a dedicated Healthcare Collections Clerk.

Why Join Faircape?

• Quarterly performance bonuses
• Above market-related salaries
• Long service leave
• Onsite Barista – Free daily coffee ☕
• Subsidised vending snacks
• Discounted Faircom ISP packages
• Flexible working hours (06:30–18:30)
• Subsidised parking
• Modern offices opposite Cavendish Square, Claremont.

Key Responsibilities

• Healthcare Collections
• Manage end-to-end collections for Allied Healthcare debtor accounts.
• Follow up on outstanding Medical Aid and private patient balances.
• Engage with Medical Aid administrators to resolve short payments or delays.
• Track, record, and escalate overdue accounts when required.
• GoodX, Medical Aid & Xero
• Work daily on GoodX to track claims, remittances, and shortfalls.
• Understand Medical Aid processes, rules, remittance advice, and patient responsibility amounts.
• Process and reconcile payments through Xero, ensuring accuracy.
• Debtor Account Management
• Maintain accurate debtor profiles and documentation.
• Update contact details, payment notes, collection progress, and disputes.
• Prepare files for external collection agencies where required.
• Produce weekly and monthly reports on debtors and collection performance.

Requirements
Qualifications

• Diploma or certificate in Finance, Accounting, Credit Management, or related (advantageous).
• Healthcare collections or medical practice finance experience (strong advantage).

Experience & Knowledge

• Strong working experience with:
• GoodX 
• Medical Aid debt processes
• Xero (advantageous)
• Experience in high-volume debtor environments.
• Advanced Excel skills.

Skills & Attributes

• Strong negotiation and problem-solving skills.
• Accuracy, attention to detail, and organisational discipline.
• Ability to work through high-volume accounts with speed and precision.
• Professional communication skills with patients, practitioners, and medical aids.
• Resilience when following up on overdue accounts.

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record

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Job Description

• Exciting Opportunity: Billing & Collections Administrator – Join Our Expanding Finance Team
• Are you a skilled finance professional who thrives in a fast-paced environment, loves working with numbers, and takes pride in delivering accurate billing and effective collections? We’re looking for a Billing & Collections Administrator who is detail-driven, resilient, and passionate about ensuring accurate invoicing and timely payments that keep our business moving forward.
• With a collaborative team and a company in a strong growth phase, this is your chance to make a measurable impact, take ownership of a high-volume billing and debtor portfolio, and contribute to the financial success of one of the Western Cape’s most dynamic organisations.

About Us

• The Faircape Group is a leader in diverse sectors including Healthcare, Retirement Holdings, Telecommunications, ISP, Utility Management, Infrastructure Installation, and Property Management.

Why Join Faircape?
At Faircape, we don’t just offer jobs — we build careers. Here, you’ll:

• Manage large-scale billing and collections cycles across multiple business units.
• Contribute directly to cash flow optimisation and financial accuracy.
• Work in a collaborative, high-performing team where your contributions truly matter.
• Enjoy above market-related salaries and long-term career growth in a stable, respected organisation.

We Offer

• Quarterly performance bonuses – Your results are rewarded.
• Competitive above market-related salaries
• Long service leave – We value and reward loyalty.
• Onsite Barista – Free coffee to keep you energised ☕
• Subsidised vending machine snacks
• Discounted Faircom ISP packages
• Flexible working hours (06:30 – 18:30)
• Subsidised parking

Key Responsibilities

• Billing
• Processing and issuing accurate monthly invoices across multiple entities.
• Verifying billing data, usage reports, and supporting documentation before finalising charges.
• Ensuring correct allocation of payments, credits, adjustments, and billing corrections.
• Reconciling customer accounts and maintaining clean, correct, and up-to-date ledgers.
• Managing billing queries and resolving discrepancies promptly to avoid payment delays.
• Preparing month-end billing summaries and reports for management.

Collections

• Managing the full collections cycle, from issuing statements to securing timely payments.
• Managing 150–250 active accounts across various industries.
• Proactively following up via calls, emails, and reminders to reduce overdue balances.
• Building strong professional relationships with clients to promote compliance and retain goodwill.
• Negotiating settlements and payment arrangements in line with company policy.
• Preparing documentation for legal, external collection partners, or bad-debt handovers when necessary.Reporting & Administration
• Producing accurate debtor age analysis reports and monitoring overdue trends.
• Maintaining detailed notes, logs, and documentation on all client interactions.
• Ensuring compliance

Requirement

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Qualifications

• Diploma or Degree in Finance, Accounting, or a related field (advantageous).
• Certificate in Credit Management or Debt Collection (beneficial).

Experience & Knowledge

• Proven experience in a billing and/or collections role.
• Strong reconciliation experience.
• Experience in Xero (advantageous).
• Advanced Excel skills (non-negotiable).

Skills & Attributes

• Proven ability to manage high-volume billing cycles accurately and within deadlines.
• Strong understanding of debtor management and payment behaviour.
• Excellent negotiation and problem-solving abilities.
• Ability to resolve billing discrepancies efficiently and professionally.
• Strong customer service mindset with the ability to maintain firm but positive client relationships.
• Highly organised with exceptional attention to detail.
• Able to work independently while contributing effectively to a team.
• Clear and professional verbal and written communication.
• Resilience, persistence, and confidence when following up on outstanding accounts.

Specific Requirements

• Solid and positive written references
• Clear health record
• Clear credit record
• No criminal record

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Job Description

• Ready to Redefine the Employee Experience at Faircape Group?
• Are you passionate about transforming how people experience work? Do you thrive on translating strategy into purposeful action, with integrity, empathy, and resilience guiding your every move? If so, we’d love to connect with you.
• At Faircape Group, we operate across diverse industries - Healthcare, Retirement Holdings, Telecommunications, ISP, Utility Management, Property Management, and Infrastructure Installation. But at the heart of our success are high-performing teams that are collaborative, values-driven, and committed to delivering excellence together. 
• We’re seeking a forward-thinking HR Specialist / HR Business Partner  to join our dynamic team. You’ll be more than a support function, you’ll be a trusted strategic partner, shaping the culture, performance, development, and wellbeing of our people at every stage of their journey.

What You’ll Be Driving

• Strategic HR Partnering
• Serve as a consultant and sounding board to managers and the executive team, helping embed a culture of ownership, trust, and alignment.
• Co-create solutions for people challenges that reflect both strategic vision and lived experience on the ground.
• Learning & Development that Matters
• Lead and evolve our training framework to meet changing skill demands across industries.
• Design learning that’s not only compliant, but compelling - turning gaps into growth stories.
• Drive monthly insights from training data and collaborate to refine and future-proof development plans.
• Oversee training & development efforts, using our internal tracking platform and align with managers to ensure that annual plans are drafted and executed. 
• Submit annual training reports and workplace skills plans to our relevant SETAs in collaboration with the HR Generalist, utilising this as a foundation to drive and improve learning efforts.
• Performance with Purpose
• Ensure job design and KPIs align with SMART principles and performance structures.
• Enable managers to have performance conversations that are honest, future-focused, and tied to tangible growth paths.
• Support succession planning that safeguards institutional knowledge and nurtures emerging leaders.
• Onboarding with Intention
• Manage onboarding journeys that are structured yet personal, so every new joiner feels confident and connected from before day one. 
• Review and refine the onboarding experience quarterly, turning feedback into action.
• Wellness & Engagement
• Champion wellness that’s woven into daily life, not isolated to once-off events.
• Curate initiatives rooted in data, ensuring wellness and engagement are both impactful and inclusive.This includes setting up plans and positioning it for approval and execution on an annual basis, reviewing impact & effectiveness for reporting back to management with supporting metrics.
• Compliance & Operational Excellence
• Keep our HR infrastructure efficient, ensuring policies, processes, and practices remain compliant, consistent, and people-centric.
• Act as a strategic advisor on key labour issues, bringing clarity and fairness to the table.
• Retention & Culture
• Turn insights from satisfaction surveys into meaningful improvements.
• Curate culture-building efforts - from recognition and engagement plans to internal branding, that promote connection and purpose at every level.

What You’ll Bring to the Role

• Required: Honours degree in Industrial/Organisational Psychology or Human Resources Management with broad HR generalist background (depth in OD, ER, talent development, and policy frameworks).
• Desired: HPCSA registration as an Industrial/Organisational Psychologist (preferred)
• Strong grasp of South African labour laws, performance structures, change management principles, and talent management.
• Standout communication and facilitation skills - you connect with empathy and confidence. 
• A sharp eye for trends, patterns, and practical solutions. We’re looking for a data-driven and action-oriented individual that can use qualitative and qualitative information to shape initiatives that are truly impactful.
• A values-aligned, collaborative mindset (you lead change with courage, kindness, compassion, confidence, and credibility).
• This role is an opportunity to create the kind of workplace you’d want to work in. If you're ready to help us build a culture that unlocks human potential across sectors, we can't wait to meet you.

Specific Requirements

• Solid and positive written references
• Clear credit record
• No criminal record

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Why You’ll Love Working With Us

At Faircape, we care for those who care — and that includes our team.
Our Benefits Include:

• Above-market salaries to ensure we pay for excellence 
• Central offices in Claremont 
• Quarterly performance bonuses to recognise your impact.
• Long-service leave – rewarding loyalty and commitment.
• Onsite Barista – free, professionally made coffee all day.
• Subsidised vending snacks for those creative crunch times.
• Discounted Faircom internet packages.
• Fix Flexi-time option between 06h30 and 18h30.
• Subsidised parking at our modern Claremont office near Cavendish.

 Duties will include, but are not limited to:

• Supporting senior designers in various projects, which could involve tasks like creating layouts, editing images, or preparing design files for production
• Responsible for creative concept, design and roll out of marketing collateral across the group
• Maintain design brand consistency according to the brand guidelines across all deliverables for the Faircape Group
• Creating design to be used on various brand websites and social media platforms under the Faircape Group.
• Provide creative concepts and outputs 
• Work closely with our Marketing and Brand Managers  to ensure that the creative output is aligned with the business objectives.
• Keep up to date on design and advertising trends across the different business/service offerings
• Share inspiring work with the Marketing team.
• Communicate effectively across the various parts of the group, accepting feedback and changes as part of the ask
• Effectively make use of the digital filing system and adhere to existing guidelines
• Communicate with various suppliers to acquire quotes and sign off soft proofs
• Source images from Shutterstock and Envato Elements
• Work as part of a close-knit marketing team who support each other to serve the greater good of the company
• Qualifications:

A relevant tertiary qualification in Graphic Design, Visual Communication, or a related creative field from a recognised institution

Experience and knowledge:

• Proven experience as a professional graphic designer - previous experience in an advertising, design agency or corporate environment is preferable.
• Design and DTP print collateral for in-house printing.
• Ability to take a concept/brief from design through to print.
• Strong proficiency in the Adobe Creative Suite (Photoshop, InDesign, Illustrator). 
• Basic understanding of User Interface Design.
• Experience with a CRM platform (such as ZOHO, Mailchimp, Hubspot) is preferable but not essential.
• Basic understanding of the Google Suite (Google Docs, Google Slides, Google Sheets).
• Experience with After Effects/Premiere Pro is a plus, but not essential.

Skills & Attributes: 

• Deadline-driven with the ability to manage multiple projects in a fast-paced environment.
• Confident in taking work from concept through to final execution with accuracy and creative flair.
• Strong problem-solving ability — able to translate ideas and objectives into effective visual communication.
• Exceptional attention to detail, ensuring precision in layout, typography, and overall design quality.
• A true team player who collaborates openly and supports collective creative success.
• Excellent communication skills, both visual and verbal.
• Receptive to constructive feedback and able to give clear direction when collaborating with others.

Specific Requirements

Solid and positive written references

• Your portfolio needs to be submitted with your application
• Clear health record
• Clear credit record
• No criminal record