Job Opportunities at Aramex South Africa

Key Responsibilities

• Ensure all collections are allocated and uplifted.
• Ensure all emails pertaining to day shift requests are carried out; example-  after hours deliveries, late same days, etc. (check outstanding inbound manifests)
• Ensure the airfreight is given priority at all times and is handled timeously
• Ensure the loading of the line haul is supervised at all times and that consignments are not mishandled.
• Ensure all cargo collected is sufficiently packaged and compatible for air and road transport
• Ensure relevant labels are placed on EMD, ONP, tender, Saturday, Public Holiday consignments.
• Ensure that pre-alerts are read and acknowledged
• Ensure all deliveries are delivered within SLA and any failures to be communicated.
• Ensure correct parcels are given to agents at all times and scanned out on trip sheets and manifests.
• Ensure the shift is operating at an acceptable level and accuracy maintained
• Ensure correct weight and dims are reflected on the e waybills and TTC weights and LOP process to be followed
• Ensure all scans are closed and submitted to the system with quality checks to be done
• Ensure all cargo is correctly assigned to the designated loading bays and good house keeping practices are applied.
• Compile Route planning for weekend deliveries to uphold a 95% on time delivery performance
• Record of all master waybills on InfoAxs and apply TTC weights for record keeping
• Monitoring of the collection and delivery performance, isolating of problem areas and solution implementation, to achieve of 100% on time collections and deliveries
• Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct. All policies and procedures must be made known to all operations staff
• Ensuring all operations staff clock in and out in strict accordance with their set shifts, and that poor timekeeping is monitored and corrective action taken where necessary.
• Monitoring and ensuring the safety and security of staff and freight in the warehouse
• Conducting daily toolbox talks prior to start of shift to successfully lead the team
• To apply the Six Sigma methodology by conducting Gemba walk and applying 5s rules to ensure good housekeeping on the shift
• To maintain the upkeep of the vehicles utilized during the shift by monitoring vehicle utilization, fuel usage and vehicle abuse / driver behavior.
   

Minimum Requirements

• Matric (Grade 12) - Bachelor’s Degree preferable
• Must have a valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)
• MS Office applications (Word, Excel, & Outlook)
• Must have at least 5 years’ experience in Operations
• Own Transport
   

Skills & Competencies

• Communication - Written & Verbal
• Planning, organising and time management
• Problem solving
• Flexibility
• Supervisory abilities
• Communication (Verbal & Written)
• Planning & Organising
• Adaptability
• Decision making
• Problem analysis

go to method of application »

​​​​​Key Responsibilities

•  Receipt of Courier Details to generate shipping information and collection confirmation
•  Resolve standard customers’ requests and route issues that require follow-up to customer service, commercial and operational teams
•  Communicates customer inquiries/messages/feedback to relevant team members
•  Tracking of customer or branch parcels
•  Taking collections
•  Pulling hardcopy POD’s
•  Faxing, calling and/or e-mailing to clients or branches
•  Advising customer of services and general information regarding operational procedures
•  Being able to fully understand and take quotes
•  Arrange special trips
•  Advise customer of Late freight and/or customer update
•  Handle typical queries - Track & Trace, bad address shipments, copy proof of deliveries and verbal delivery details
•  Full resolution of escalated queries in the most efficient time
•  Daily and Monthly Reporting
•  Data capturing and POD updates

Minimum Requirements

•  Minimum requirement is a Matric (Grade 12) qualification and/or similar qualification or experience
•  3 years call center experience
•  Industry knowledge and international experience advantageous
•  Strong communication skills – Excellent command of the English language
•  Customer Centric Personality
•  Computer Proficiency (Microsoft Office Packages i.e. Excel, Outlook, PowerPoint)
•  InfoAxs and Aramex.com  Own transport

COMPETENCIES

•  Communication - Verbal & Written
•  Customer Focus
•  Teamwork
•  Problem Analysis

SKILLS

•  Communication - Written & Verbal
•  Customer Focus
•  Problem solving
•  Telephone handling skills
•  Multi-Tasking

go to method of application »

Job Responsibilities:

• Generate and Nurture leads in co-ordination with vertical marketing and field marketing activities that will help generate targeted new revenue growth
• Nurture leads and create opportunities within portfolio of assigned geographies through a value-based approach.
• Manage and grow existing businesses to generate targeted and sustainable revenue (additional regions, additional products).
• Understand and analyze the big picture of customer’s business objectives in order to build the profile & act as a consultant for customer’s business strategy
• Translates customer strategy into meaningful opportunities of value for Aramex
• Present solutions to customers, demonstrating value for business and goal alignment
• Identify & develop effective relationships with key contacts within targeted customer organizations in respective regions, to ensure maximum leverage for Aramex
• Work closely with the solutions group to define innovative solutions that provide value to customer’s business operations.
• Collaborate with account managers to create a seamless customer experience
• Perform all aspects of the sales process and input & update all customer information utilizing CRM
• Network with industry peer group & other internal affiliates to roll out best proven practices, as relevant
• Engages in research for the purpose of expanding personal and company knowledge of industry trends, best practices, marketing and sales

Job Requirements (Experience and education) :

• Bachelor’s degree in business or any other field
• Minimum 2 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• Fluent in English. Additional language a plus.

Skills and Competencies

• Proven track record of attaining organizational and personal sales objectives – Results Oriented
• Strong Business Acumen and Industry Knowledge
• Strong Work ethic and Customer Centric mindset
• Ability to influence all customers (both internal and external) on issues that impact the business
• Expert in consultative selling techniques and Account planning skills.
• Excellent Communication and Presentation skills
• Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented
• Adaptable, strong team player with outstanding communication skills and ability to work with all functional areas (Cross Functional Relationship Management)
• Strong Negotiation Skills, incorporating various strategies and desired outcomes

go to method of application »

Job Purpose

• To assist the Financial manager in overseeing the full Financial accounting function of the division and assist in all aspects of the department.

Key Responsibilities

• Ensure accuracy and all reporting deadlines are met
• Ensure all inter-company transactions are timely captured and reconciled.
• Responsible for closing of all accounting modules.
• Management of cash flow
• Prepare supporting schedules for audit and management purposes.
• Coordinate with all departments and provide administrative support.
• Provide guidance, advices & support to the accounts team (including subsidiaries) at the operational level.
• Perform any other ad hoc duties as and when assigned.
• Maintenance of Fixed asset register
• Complete VAT recon monthly
• Monthly Revenue recon
• Capturing all capex additions
• Assist with Banking on SAP
   

Minimum Requirements

• BCom Degree in Accounting and/or similar qualification/experience
• Completed SAICA Articles
• Minimum 3 years of relevant experience
• Good Microsoft Office Skills e.g. Excel
• SAP experience beneficial
• Must be able and willing to travel
   

Skills & Competencies

• Excellent Communication
• High attention to details
• Must be able to work independently
• Thoroughness
• Innovative thinking and problem solving
• Organisational Skills
• Ability to work in a pressurized and fast paced environment
• Self-disciplined, reliable and committed individual