Job Opportunities at BSI

Key responsibilities and accountabilities:

• Recommend the issue, re-issue, or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Prepare audit reports and deliver findings to clients to ensure client understanding of the audit decision and clear direction to particular items of corrective action where appropriate.
• Ensure that value is added to customers and their business/organization through the audit of their systems and processes against BSI requirements
• Continually enhance & uphold the reputation and perception of BSI through excellent planning, delivery, report writing and day-to-day interactions with customers and other key stakeholders
• Demonstrate commercial acumen and real added value when feeding back to clients
• Continually demonstrate a professional and engaging approach whilst auditing clients
• Lead audit teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team
• Maintain and enhance appropriate professional qualification status in relevant disciplines

Customer Focus:

• Able to solicit, interpret and use information about the Customer needs and expectations to add value
• Is recognized by the Customer as an industry/sector or market expert; provides support and expertise to enable continual improvement
• A brand ambassador of BSI, taking pride in their role and delivering on commitments

Communication:

• Has a clear & unambiguous communication style that avoids unnecessary jargon
• Is a credible and stimulating communicator, able to adapt their style to best serve the client’s needs
• Creates a positive & engaging experience for clients, helping them to embed excellence

Candidate Specification:

• 5+ years of experience
• Lead Auditor with ISO Certifications (9001, 14001, 45001)
• Bachelor's degree
• Willing to travel frequently
• Excellent presentation skills, able to present audit findings professionally and effectively
• Ability to produce high-quality professional reports at a reasonable pace, explaining technical issues and demonstrating the added value
• Computer literate with experience in basic Microsoft packages

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Purpose of Position

• The purpose of the position is to manage certification schemes for Personal Protective Equipment (PPE) products to both the Personal Protective Equipment Directive and also BSI Kitemark schemes for PPE and Medical products. The PPE schemes will involve a number of different activities including the initial assessment of products and client’s technical files as well as managing the on-going surveillance requirements of for product certification.
• The majority of the work will be office/home based, but there will be a requirement for the successful individual to be able carry out factory assessments on their own, though there will be training for this, as well as interface with a global base of customers by email, phone and face-to-face both on BSI and clients premises. The position will also require the successful candidate to attend trade shows, trade and technical committees and there will be the requirement for occasional overseas travel both within and outside the EU.

Key Responsibilities & Accountabilities

• Manage PPE CE certification schemes
• Manage PPE and Medical Kitemark schemes
• Carry out on-going surveillance visits and on-site testing where required
• Attend technical meetings and committees where required
• Contribute to the departments income and regulatory requirements
• Be able to read and understand product specifications and directives and discuss at a technical level
• Participate in, maintain and develop BSI activities for UKAS accreditation

Key Dimensions

• Self-starter
• Able to problem solve quickly and effectively
• Have a technical ability and be able to understand the workings of life dependant products
• Be able to understand manufacturing processes and the inputs that they require
• Be able to organise their own workloads and schedules with minimal supervision

Knowledge / Skills / Abilities

• Knowledge of product certification processes
• Knowledge of the PPE Regulation or European Directives in general
• Background in mechanical engineering and/or plastic technologies
• Able to work independently and as part of the team when necessary
• Able to use Microsoft applications and be able to use BSI specific software
• Able to understand systems and processes
• Preferably a Lead Auditor
• Able to discuss technical issues with customers
• Be able to devise complex test programmes for multiple product projects
• Able to read and understand product specifications

To manage and develop a portfolio of Certification Schemes within a defined Business Stream to deliver high-quality, “right first-time” product evaluation.

• Recommend the issue, re-issue or withdrawal of certificates, and report recommendations to meet the requirements of BSI policy and procedures and the prescribed time-frame.
• Attend and contribute to Standards Committees, notified body working groups and other external bodie to represent BSI's interests.
• Identify new and/ or amended product standards/ directives and work with Compliance and Risk to ensure that BSI's Certification Schemes are up-to-date and relevant to market needs.
• Analyse market development opportunities to assist in identifying innovative new product certification schemes to support section and business development growth targets.
• Assess client enquiries and develop appropriate programmes to allow quotations for new certification projects to be prepared, working closely with the Sales Team, clients and test laboratories (BSI and external providers).
• Work to ensure revenue targets are met and new products are brought successfully to market, collaborating with Marketing, Sales and New Product Development to achieve this.
• Develop and maintain excellent relationships with current and potential clients including exhibiting at customer events to support business development and marketing.

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Purpose of the position 

• We are looking for a dynamic and driven Digital Marketing Executive to assist in planning, executing, and optimising our digital marketing efforts for BSI in South Africa. Reporting to the Marketing Manager, South Africa, this role is responsible for delivering and optimising digital marketing activities, focusing on content-led solutions directly impacting revenue. 

Key responsibilities:

• Implement and improve digital advertising on the web and social
• Provide data analysis and strategic insights to marketing team members on campaign changes required to increase lead generation, engagement levels, and other marketing goals
• Work closely with the marketing team to help improve conversion rates, optimisation strategies, and online engagement
• Create engaging content across Web & digital platforms
• Manage and maintain SEO (keyword, image optimisation etc.) for the South Africa website, including the social media accounts
• Set up & monitor PPC campaigns across different advertising platforms

Requirements:

• 3 – 5 years of experience in a similar position
• Graduate/Postgraduate graduate in marketing or a relevant field
• Experience with using content management systems, in particular, EPiServer
• Experience in managing prospect and customer databases, including lead upload and data quality maintenance in Salesforce and Marketing Automation platforms (PARDOT).
• Digital Marketing, Web Traffic Management, online advertising and SEO management
• In-depth knowledge of the following digital marketing channels and platforms paid search (Google AdWords), retargeting, display, social advertising, SEO, CRM
• A comprehensive understanding of Google Analytics, Google Search Console and Dragon Metrics in order to report on campaigns
• A background in B2B marketing
• Fluent in English