Job Opportunities at CFAO

Position Purpose:

To deliver on and execute on a strong Human Capital and Payroll function to the Management Team. The role requires working closely with the operational department Managers to deliver on an excellent quality service to employees that includes but is not limited to: preparation and distribution of employee documentation, recruitment, payroll and employee benefits, reporting, maintenance of departmental policies and procedures, queries management. Ability to deliver effectively on the requirements of the Employee Life Cycle.

Profile

Recruitment and Induction

• Circulate divisional and group vacancies.
• Assist with the screening of applicants for vacancies.
• Advise department managers of market related package (Deloitte Benchmark) for advertised role.
• Provide a dummy payslip where required.
• Take new employee through Branch induction – On Board

Employees take-on (monthly Payroll)

• Coordinate all payroll input packs and check documents for accuracy and completeness.
• Submit input to payroll department on or before deadline.
• Prepare and distribute relevant employment contracts.
• Prepare new employee checklists and ensure personnel information is captured onto relevant VIP, other systems.
• Facilitate the process of electronic filing of new and existing employee information.

Benefits (processing)

• Submit and follow up with claim withdrawals and related queries.
• Liaise with provident fund on disability application and claims.
• Facilitate benefits plan evaluations and changes including plan analysis (NMG, Discovery, MIBFA)
• Coordinate annual Employee Wellness activities.

Terminations

• Prepare and coordinate Exit interviews, prepare Exit reports for Management.
• Submit monthly employee termination list to IT.

Employment Equity and Worker Forums (EE)

• Prepare and update monthly EE and Worker Forum reporting for the branch, submit EE and Worker Forum stats to Shared Services Human Capital
• Participate in the branch EE and Worker Forums take minutes and distribute on notice boards.
• Ensure that monthly EE and Worker Forum stats are sent to HR manager for monthly HR.

Policies (Familiarisation)

• Ensure that only current Human Capital policies, procedures, and processes are electronically available to the departments and employees.
• Ensure that all standard Employee Life cycle stages are carried through with all employees (performance reviews, skills audits, assessments, counselling, health and safety, but not limited)

Reports (Human Capital and Payroll)

• Preparation and submission of weekly, monthly Human Capital and Payroll reporting: head count, staff movement, IR activity, disciplinary, Employment Equity progress
• Ability to produce Payroll reports for management analysis, leave, GM’s Shift Bonus, etc.

ISO / H&S / ASEC

• Assist SHEQ Officer with Audits and following up on Audit Findings
• Compiling of SHEQ Files for Customers
• Monitoring and reporting on IOD’s, Safety Training and Equipment
• Assisting with Waste Management and Medical surveillance program

Communication and Queries Handling

• Prompt response to telephonic and electronic queries (internal
• Provide feedback within 24 hours for external related queries.

Training

• Co-ordinate department induction sessions
• Ensure that new employees and current employees are up to date with business changes, structural, policy and market related.

Education level

• Bachelor or equivalent

Experience level

• 4 to 6 years

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Mission description

The purpose of this position is to provide assistance to the spray booth workshop in terms of any aspect of workshop duties to be performed.

Profile

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time.
• Carry out minor repairs; responsible to do such requested repairs according to instruction, correctly and promptly.
• Assist with stripping / disassembling of equipment in order to perform checks / complete repairs; assist with re-assembly of equipment.
• Preparation of machines for spray painting.
• Spray paint equipment to the required standard.
• Provide general physical assistance to technicians / mechanics / workshop foreman / supervisor as and when requested.
• Must generally act and work in an efficient and safety conscious manner.
• Must operate equipment, use hand power tools and specialized hand tools in correct and safe manner with or without supervision.

Education level

• A-levels or High School Diploma

Experience level

• 1 to 3 years

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Mission description

The purpose of this position is to control the movement of stock in and out of the warehouse and to ensure that the stock totals are always correct

Profile

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Receive and count stock items, and accurately record data.
• Accurate packing and unpacking of items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Accurate picking of orders according to computer generated workshop requisitioning picking slips and customer invoices.
• Prompt delivery of picked parts to the despatch hatch/counter/gate, signing of picking requisition as responsible picker.
• Assist with daily perpetual stock counts.
• Verify inventories by comparing them to physical counts of stock and to investigate and resolve discrepancies / adjust errors.
• Store items in an orderly and accessible manner in the warehouse/supply rooms/storage yard or other designated area(s)
• Mark stock items correctly by using appropriate labelling.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with ASEC & OHSACT regulations.
• Determine proper storage methods, identification and stock locations based on turnover, environmental factors, and physical capabilities of the facilities.
• Keep records on the use and/or damage of stock or stock handling equipment.
• Examine and inspect stock items for wear or defects, reporting any damage to the supervisor / manager.
• Examine and inspect security of stockroom/warehouse/storage yard and report any abnormality to the supervisor / manager.
• Responsible to ensure quality of customer interaction and service is exceeding internal and external customer expectations; ensure communication / feedback to customers are prompt and correct.
• Shared responsibility and accountability with warehouse team for stock discrepancies
• Participation in team/department meetings and development/training initiatives to ensure that Parts Warehouse functions as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, implementing and actively participating in Investors in People in line with company strategic objectives, ensure effective inter-departmental and internal communication.

Education level

• A-levels or High School Diploma

Experience level

• 1 to 3 years

go to method of application »

Mission description

The purpose of this position is to ensure best management practices are followed in all areas of responsibility regarding departmental procedures and actions, promoting a customer-oriented service, to implement and uphold actions in line with company strategic vision and to operate the department profitably according to set targets. To aid, support and manage the Field Service Teams and Controllers by ensuring best practice with quality and professionalism are always met to maintain customer satisfaction contributing to Profitable Operations.

Profile

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

• Overall responsibility to manage the team reporting to this position (manage team by means of continuous performance feedback, coaching  and counselling to ensure ongoing improvement of performance, bi-annual performance appraisals per staff member, payroll information to be compiled and submitted timeously, monthly / weekly team meetings, achieving employee morale survey target, managing leave and absenteeism, implementing and driving HR practises in line with company strategic objectives, ensure effective inter-departmental and internal communication).
• To carry out routine maintenance checks as directed ensuring that all necessary service parts are available prior to attending customers site, all quoted work to be highlighted by liaison personally, with the customer.
• Proceed to customer’s premises as advised, report to the customer’s contact, locate equipment, diagnose fault, and once the fault has been diagnosed inform Service Coordinator and the customer of the approximate time of completion.  Rectify any faults as required by the customer, ensuring that the machine is left operating in a safe condition, and that the work has been carried out to the customer’s satisfaction.
• Technical assistance / coaching and on-the-job training to all Field Service Team members; overall responsibility to ensure quality of service (always ensure optimum response time and professional service, evaluation of technicians’ training needs and ensuring lack of knowledge / skills are addressed).
• Sound financial management of team in line with budget and department strategic objectives (ensure all company policies and set targets are met in the following areas: work in progress, service scheduling, debtors, profitability of maintenance contracts, warranty claims processing, service agreement growth targets, service agreements profitability, labor recovery targets, team and department GP and contribution, management of overheads, managing debtors, perform service quality checks, vehicle  (ASEC)and tool inspections, etc.).
• Ensure OHSACT requirements are met on own and customer premises and that all regulations are adhered to.
• Drive customer service excellence (build and develop strong, loyal relationships with internal and external customers, foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers, ensure internal and external CSI targets are met, etc.)
• Ensure team contributions are focused to grow department in line with company requirements.
• Overall responsibility to provide scheduled (monthly, weekly and daily) ad-hoc reports.

Applicant criteria

Education level

• 2 years technical or university degree

Experience level

• 4 to 6 years