Job Opportunities at Diageo

Purpose of Role        

The purpose of the role is to grow Diageo share of market in the On Trade by increasing spirits penetration, driving recruitment of consumers into Diageo’s spirits portfolio and building superior customer relationships to ultimately outperform the competition.

Top Accountabilities        

1.    Territory analysis, planning and execution to drive volume/value growth and achievement of important metrics.
2.    Implement formal on trade strategy as per defined standards of excellence in Business Plans and Cycle activity.
3.    Collaborate and build superior relationships with the On Trade and Redistributor customers servicing relevant territory.
4.    Educate and empower outlet staff to become advocates of Diageo brands through educational marketing platforms and other in-store staff incentive programs.
5.    Plan and collaborate with Reserve Ambassadors to win with the Reserve Portfolio in the right outlets and with the right consumers.
6.    Implement out of channel opportunities and occasions in line with brand/customer marketing guidelines.
7.    100% adherence to customer calls as per guidelines per outlet, assigned route and frequency.
8.    Run territory budget and adhere to Measurement and Evaluation business principles.
9.    Live and adhere to the Diageo compliance agenda and code of business conduct.
 

Qualifications and Experience Required        

Qualifications
-    Driver’s licence
-    3 year diploma/degree will be advantageous

Experience
•    2-3 years sales experience essential, preferably in the FMCGG/beverage industry

Key Behaviours
Challenger mind-set; problem solver; relationship builder; hard worker; teammate; innovative; resourceful.

Key Skills
S/H management; networking and influencing; communication; selling skills; planning; negotiating; training and development; performance management; systems; commercial competence, collaboration, etc.

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Job Description :

Welcome to the Diageo world of exciting possibilities, a world of celebrating life every day, everywhere.

 

Diageo is a truly global organisation with over 28,000 dedicated people and a presence in 180 countries. Across our 21 markets, our brand portfolio represents our biggest strength, and our biggest passion.  Be it our global giants, local stars or reserve brands we use our vision, creativity and courage to drive the growth of our products worldwide.  We invent strong brands for today and for the future; upholding the quality of our products and taking personal accountability for both the history and for the future of our brands. 

 

We have more than 6,500 people working with Diageo in Africa: our Africa businesses account for over 20% of Diageo workforce worldwide. In all that we do, we seek to bring out the best of our Diageo values and release the ‘spirit of joy & community’ which is alive across the African continent. In Africa we create wealth both directly through our operations and indirectly through our broader value chains where we support development and growth in partnership with businesses and communities.

 

Thirteen of our production sites in Africa are in water stressed areas; so much of our focus is on managing water use in our operations effectively and reducing water poverty in surrounding communities through our pan-African Water of Life programme. Since its launch in 2006, we have brought safe drinking water to around 10 million people.

 

Where there is less water stress we have implemented our global programme ‘Learning for Life’ which provides life skills and opportunity for individuals from disadvantaged backgrounds to take a first step into formal employment.

 

We are committed to our vision of being ‘the best performing, most trusted and respected consumer goods company in South Africa’.  The newly-created Diageo organisation in South Africa is built on the principles and foundations laid by the giants of the drinks industry.  To be a part of Diageo is to be a part of history – and to have the unrivalled opportunity to make your own mark in history. 
 

Are you ready to join us on our journey to create history in South Africa and beyond?

 

Diageo SA is part of a dual listed (London and New York) global organisation operating within a complex local environment. Financial complexity is driven through the reporting, planning and forecasting requirements of our global shareholder along with ensuring compliance with local legislation. In addition, compliance with Sarbanes-Oxley codes of good practice is required due the Diageo listing on the NYSE.

 

The complexity of the market place, with multiple customer segments and routes to market, drives complexity in understanding the creation of value from Retail Selling Price through the P&L. We consistently work to identify and maximise opportunities across the value chain through pricing and promotional strategy across our customer base.

 

The volatility of the South African macro-economic environment drives a level of complexity when managing global targets, local input costs and product imports. Cost drivers such as inflation and global vs local exchange rates impact our cost base strongly and need to be managed closely.

Diageo SA operates in a complex, ever changing and extremely exciting market environment. Diageo SA has emerged as the leading spirits business in South Africa facing competition from long established competitors such as Distell and aggressive emerging players such as Pernod Ricard SA and The Really Great Brands Company (RGBC).

 

The liquor market in South Africa operates through multiple customer channels and routes to market. This is in order to effectively service consumers across an extremely diverse range of socio-economic circumstances, cultural affiliations and geographical ranges.

 

Our extensive spirits brand portfolio services consumers across our diverse nation and we must continuously strive to keep up with the fast changing market trends and challenges inherent in that.

 

LEADERSHIP – as per the “Diageo Leadership Standard”

Win through execution

Lead bold execution in a fast-moving world

• Act like owners of Diageo by holding self and others to account for highest standards

• Scan the environment constantly and adapt plans with pace

• Inject a restlessness to win and unlock capacity to decide and act quickly

• Demand brilliant execution to ensure we always win at the point of purchase

 

Inspire through Purpose

Amplify our purpose internally and externally

• Create meaning, pride and belief for others through Diageo’s purpose

• Inspire teams to take entrepreneurial risks; encourage and recognise learning

• Build trust and respect in Diageo through open and honest relationships

• Celebrate frequently the impact of

 

Shape the future

Create focus and ownership for shaping Diageo’s future ambition

• Enable others to imagine the future and be brave to act boldly now

• Set context and empower people to experiment and unlock opportunities for growth

• Demand diverse external perspectives and trends that create impetus for change

• Insist on sufficient data and insights that

 

Invest in Talent

Harness the full extent of Diageo’s talent and diversity

• Take bold bets on talent underpinned by rigorous assessment

• Build and coach diverse teams to unlock performance and growth

• Create an inclusive environment where everyone can be at their best

• Instil agility and resilience in our teams

 

• To drive robust planning and outlook processes across the business to ensure excellent forecasts, strategic plans and operating plans are developed

• Developing and managing the overall business performance management process within South Africa and Africa. Delivering insightful performance reporting that allows the business to manage performance and Outlook

Co-ordination of the various inputs required to formulate the operating plans and monthly R&O, across different business units, understanding and quantifying the implications thereof. Enhancing business partnering and relationships with different business units, supply finance, category finance and the commercial finance team. Works with commercial, mkt and brand performance managers on identifying risks, opportunities, insights, solutions and action plans to performance ensuring the delivery of sales volume targets and profit. Preparation of comprehensive financial packs detailing the operating plans – shareholder/internal, related assumptions and potential risks & opportunities. Ensure monthly financial processes are managed and performed on time in full to provide timely management information across the business making use of insightful gap/variance analysis. Coordinating timelines, reporting requirements, detailed submissions and explanation of submitted information to different global shareholders and developing relationships with key touch points at these shareholders. Support category finance in analyzing and understanding the performance of brands, and driving understanding and actions to improve performance. Support integration of one demand planning number into financial outlook and close alignment with supply finance. Ownership of financial planning and reporting tool – TM1 and One Plan Participate in the development & implementation of Annual Planning with the specific stakeholders

 Qualifications

• University degree, preferably qualified accountant, with strong academic record

• High cognitive ability

Experience

• 7_ years’ experience gained in finance with particular focus on financial planning

• Leadership experience, has managed direct reports

• Experience of financial analysis and modeling techniques, practically applied within a commercial FMCG environment

• Track record of success in highly demanding environment

• In market knowledge – understands and relates to sales and marketing terminology and key performance drivers

 

Key Skills

Highly numerate, strong analytical and interpretive skills, people management, networking and influencing; communication; planning; negotiating; training and development; performance management; systems; problem solving

• Ability to grasp complexity of market (complex entity structure, multiple channels and markets, languages, cultural differences, norms and practices)

• Ability to influence people across all the levels in the organization.

• Ability to balance multiple priorities and work to a series of tight deadlines.

• Technological literacy and interest.

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Job Description :

Diageo Public Affairs Manager:

The role of the Corporate Relations function is to take action to ensure Diageo’s license to operate, improve our license to grow and unlock our license to celebrate. Through making progress in these areas, the function will help Diageo to deliver on our performance ambition to be the most respected and trusted business in Africa.

We will play a leading role in addressing the challenges ahead such as the harmful use of alcohol, water scarcity, climate change, and contributing to reducing inequality and building skills in communities as well as empowering women and other underrepresented groups. Through these actions, we will help build a more sustainable future and ensure our business is able to thrive over the longer term.

 

This role will require:

• Proven leadership skills, in particular the ability to influence others in order to deliver the CR strategy across cultures, working both with internal and external collaborators, at different levels of seniority.

• A combination of both very strong strategic capabilities and a strong operational track record- commercial foresight is a must.

• Proven CR functional capabilities (particularly experience in the areas of regulatory and reporting)

• The ability to operate in multifaceted and sophisticated environments, combining in-depth CR expertise and an understanding of the commercial environment

• Delivery of objectives will also require focus on priority opportunities and the successful engagement of our local management teams, commercial partners and key external collaborators (government, media, communities).

 

Diageo Africa has the scale, depth, infrastructure and brands to take advantage of the many opportunities the continent has to offer.

 

Our success in Africa is built on a rich heritage. Since the 1820s, when Guinness first shipped to Sierra Leone, we have grown through our brands. In the 1890s Johnnie Walker arrived in Kenya and in 1962 the first Guinness brewery outside the British Isles was built in Nigeria. Over the years we have expanded both organically and through acquisitions such as Meta Abo in Ethiopia. Our strategy is to participate across all price points and to grow our beer portfolio fast and our spirits brands faster.

Our company is sustained through innovation. We constantly look to build new experiences such as Dubic Malt, an affordable addition to the non-alcoholic malt market, and Orijin Bitters, which blends

the popular bitters flavour with fruits and herbs to build a unique bittersweet taste. Above all, we want to have a positive impact across Africa as an employer and manufacturer. We source locally and invest in local agriculture. We are careful stewards of water, and our Water of Life programme has provided 10 million people with access to clean water since 2007. We also want our products to be enjoyed responsibly and campaign to ensure we all #drinkpositive.

 

Illicit Consumption:

Illicit alcohol is a major public health issue across Africa. According to the World Health Organization, about half of all the alcohol drunk in sub-Saharan Africa is produced illegally, with the informal brewing market believed to be three to five times the value of the beer market. In Africa we play a role in reducing the consumption of dangerous illicit brews by producing quality, affordable alternatives that also offer employment and economic benefit. Senator Keg, which was introduced to Kenya in 2004, demonstrates how we are doing this. This was done through a range of measures including a lower tax regime, which increased affordability, and regulatory concessions.

Furthermore, governments are seeking to control the scale of illicit by application of misguided policies, like application of excise strip stamps. Diageo recognizes the intent to combat illicit is positive but the application of stamps, especially on beer and soft drinks is in error. The costs of application of stamps especially on beer is high, the disruption to production costly and the impact negligible- leaving the revenue in the hands of international operators.

 

Accountabilities & Capabilities

• Act as a regional champion for Diageo Africa internally and externally, by building and raising Diageo’s profile and leadership on key issues across multiple markets.

• Consolidation of reporting internally for public affairs, regulatory and DIS.

• Regulatory and Illicit plan and execution. Licensing for trade, excise relief, marketing and sales of our brands are a priority.

• Comprehensively study the illicit challenges and resolve in collaboration the very real threat of illicit consumption- broadening revenue for govt, improving quality of consumption and maintaining affordability for our brands.

• Analytical approach to problem solving- key link between Global and IMC’s for reporting and execution regulatory relief.

 

Experience Required

• Commercial acumen- understanding the P&L and our impact to it.

• Excel experience for reporting and management.

• Demonstrable experience in Sustainability, Corporate Responsibility and or Policy roles.

• Experienced in project management developing and implementing new programs in markets.

• Experience in government or civil society engagement on sustainability and community/social issues.

• Fluent English languages both spoken and written communication, local language skills preferable.

 

Enablers of Success in Role:

• Translate a multi-disciplinary global strategy into specific local actions that get results

• Determine the best approach to successfully partner with external stakeholders and deliver on Diageo’s strategy

• Take a project through to completion, anticipating barriers and pitfalls, and formulating ways to overcome these

• Work across a global, multi-market role with markets operating within a wide variety of conditions and capacity in terms of implementation of programs and responsibilities.

 

Diversity statement:

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

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Job Description :

To lead a highly effective team of Reserve sales representatives in On-Trade to win market share for Diageo and outperform the competition in sales execution and activations.

• Lead execution of the Formal On-Trade Strategy as per defined standards of excellence in Business Plans and Cycle activity.

• Plan for sales effectiveness on a quarterly basis to achieve critical metrics.

• Measure and review sales outperformance of team in on trade.

• Establish relationships with key On Trade and Redistributor customers.

• Handle sales budget and follow Measurement and Evaluation business principles for the team. Full On-Trade database accountability.

• Effectively recruit, coach, develop and motivate people for a high-performance culture.

• Build collaborative relationships with key internal partners (Customer/Brand Marketing, Reserve, National Accounts, Off Trade, Sales OPS and HR).

Experience Required

• Commercial and financial decision-making experience including channel profitability and targeted trade investment.
• A passion for luxury and reserve with an understanding of competitors,  distributors and key customers, their businesses and their consumers/  drinkers in the Reserve universe.
• Good relationship skills: proven track record to influence across functions in a commercial organisation.
• Authentic communicator with experience in working with internal and external stakeholders.
• Ability to train and coach the functional capability of the team.

Qualifications

• Suitable degree

• Valid Driver’s licence

Experience

• 3-5 years Sales experience, including people leadership

• Commercial experience in FMCG is advantageous