Job Opportunities at Nedbank

ABOUT THE POSITION

• Develop and implement a MI&BI strategy in the bank, promoting access to information and the generation of intelligence in support of the Bank’s strategies and operations. Focus must be on design, development and implementation of critical business intelligence initiatives and projects that will contribute to strategic decision making, as well continually assess the “Financial Health” of the Business.
• Management of the MI&BI team. The team will be responsible to gather, organize, analyze, and interpret the company’s existing data, as well as to secure, organize, analyze, and interpret certain data that is not yet in the Company’s possession but that supports the objective

Qualifications

• Minimum
• BSc Mathematics, Statistics, Actuarial Science, Computer Science
• At least 5 years of leading and managing a team to achieve Business objectives

Ideal

• Post Graduate qualification to support BSc Mathematics, Statistics, Actuarial Science, Computer Science
• At least 7 years of leading and managing a team

Experience
Minimum

• Strong leadership skills
• Strong team management with ability to prioritize and manage capacity
• Excellent Verbal and written communication skills
• Sound knowledge and experience in business process
• Excellent problem-solving skills
• Excellent computer literacy skills
• Good understanding of Financial system architecture
• Solid experience of working with Data Marts and reporting cubes
• Experience in data integrity and governance
• Must pay keen attention to detail
• Ability to work well and maintain focus under pressure
• Honesty, trustworthiness, and high ethics are non-negotiable
• Must be deadline driven
• Must be well organized
• Self-started, motivated, and energetic individual
• A driven individual who has keen growth prospects
• Take ownership for tasks and see them through to completion
• Ability to see the bigger picture when working with numbers and make sense of the reports being prepared
• Previous reporting experience in a bank or large organization is an advantage
• One source of data
• In conjunction with all senior Finance management, promote the use of one source of data (internally) to ensure consistency in data analytics and reporting.
• Attend Finance monthly review meetings and participate in all strategic and operational reviews to assess and understand performance.
• Key member of Finance Exco
• Stakeholder Management
• Provide periodic market Intelligence to Exco and key decision makers, as well as about its customers and competitors. Focus to be on retaining and improving market share.
• Help senior management understand the relevant market trends that may impact the Bank’s business in the future
• Communicate and present identified intelligence with business stakeholders in all relevant forums
• Aid stakeholders in measuring performance and identifying opportunities
• Team Management
• Effective management and development of team members
• Continuous improvement of skill within team, stay up to date with the latest developments in the MI&BI technologies and techniques
• Customer knowledge

Manage and lead the team to:

• Ensure senior management have greater visibility of our customers activity and spend, to prepare them for improving profitability and problem solving.
• Tracking of trends over time and providing data-based explanations for customers behavior.
• Leading initiatives within the team to give suggestions, based on tracking, activity and spend, of additional ways to increase revenue and/or improve margins.
• In conjunction, with other relevant BU’s, create a better understanding of market share with the aim of identifying areas for retention of customers as well as market share improvement.
• One source of Data for the entire organization
• In conjunction with IT and relevant areas of Finance, provide data support to all areas of business that require development and implementation of performance dashboards: Consolidated and per BU
• Development and maintenance of standardized data reports for all areas (as well as any additional requirements that may arise monthly)
• Initiatives
• Implementing and maintaining of an initiative benefits tracking methodology and reporting process with focus on understanding of delivery of the Banks Strategy and assessing the “Financial Health of the Business
• Development of a BI solution utilizing and promoting one Data Warehouse (EDW)
• Development of BI scorecards and reporting to business
• Involvement in strategic initiatives, where requested.
• Outsourced Vendors

Management (in conjunction with IT and Risk), any required outsourced vendors with specific focus on:

•  Cost effective management of capacity
•  Data quality control
•  Business continuity
•  Adequate measures for performance management of Vendor

Annual review of above contracts in conjunction with Procurement.

• Management Information

Managing the team to ensure:

• Meeting of agreed deadlines on projects, reports and other outputs
• Utilised data is accurate and complete
• Compliance with Good Practice Management Information standards, principles and methodologies
• Compliance with the Business Performance project / query process and tool where new and existing information / data requests from stakeholders are monitored and actioned by the team
• Review requests received from stakeholders and determine the purpose being either on an ad hoc basis or automated / regular reports and ensure capacity to deliver within the Bank
• Data Sourcing, Management and Governance
• Work in cross functional teams with IT and other relevant Business Unit to manage the resources and tools necessary to procure the required data
• Lead the sourcing of new data (internal and external) to enhance understanding of the industry and Banks knowledge and focus on creating a competitive business advantage.

Lead and ensure proper:

•  Integrity checks on all extracted data to ensure accurate and complete data is incorporated into reports
•  Compliance with Data Governance rules and guidelines that exist within the department and Bank
•  All Business Intelligence and Management Intelligence activities adhere to the principles, policies, standards and guidelines provided by Bidvest Bank and by Bidvest Group
•  Review of quality and presentation of work completed prior to distribution to the stakeholder

Desired Skills:

• Finance
• Business
• Banking

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ABOUT THE POSITION

PRIMARY PURPOSE
To provide support by managing the contract administration activities to achieve targets and goals as set by the company. Interact with customers and other departments to achieve overall customer satisfaction.

FINANCE KEY PERFORMANCE AREAS

• Keep direct expense low - telephones, stationary and courier
• Incorrect information submitted to CVA leads to delay in process- Not adhering to regulations can result in fines to the business, loss of licence and/or fines in your personal capacity
• Incorrect or no legal documents can result in reputational damage and risk as well as financial loss if customer defaults
• Incorrect data (i.e. retail process, contract parameters etc.), under or over charging customer
• Incorrect data (i.e. retail process, contract parameters etc.), can lead to incorrect information to customer - loss of business and reputational damage
• Incorrect pay-out information can lead to supplier not being paid on time and payment amount not being correct
• Timeous and correct filing of all documents in relevant folders and systems. Scanned to DMS/CRM
• Ensure ISO principles in the quality management system is implemented and adhered too.
• Following the Fleet and Asset guidelines
• Are the correct documents being used
• No report risk incidents

CUSTOMER CENTRICITY KEY PERFORMANCE AREAS

• Escalate to appropriate departments where necessary and follow up
• Queries to be addressed and resolved within 12 hours
• Professional written and verbal communication
• Follow-up on outstanding matters
• Be patient, listen and act on customers' requirements
• Ensures customer service excellence
• Communicate vision and servicesIdentify problem areas and ensure corrective action is taken
• Analysis of the month-end reports to ensure accuracy of dataInterprets business/ customer requirements to provide timeous solutions
• Responsiveness: speed of responses, reaction time, going the extra mile, turnaround time
• Building relationships with customer and other departments

OPERATIONAL EXCELLENCE KEY PERFROMANCE AREAS

• Plan workload effectivelyCreate, maintain and enhance effective working relationships with staff, customers and service providers
• Exchange information to solve wider problems and assist in making these decisions
• Understand how the function impacts on other business units and ultimately on business results
• Adhere to business policies and procedures
• Comply with quality management system and objections
• Receive FIC documents according to the correct FIC checklist from the Account Manager.
• Do world checks and draw Experian/ CIPC disclosure to verify the information
• Sign checklist and submit to CVA for approval
• Keep all FIC document including the approval on record and on CRM/DMS
• On approval of account or review of facility ensure that the relevant documents are requested from the Account Manager
• Once all requirements are received from the customer submit to Legal for approval
• Submit legal approval to credit to get limit loaded
• Keep all legal documents including the approval on record and on CRM/DMS
• Get request
• Add quotations on FA according to request received
• Sign off quote worksheet and amort/payment plan
• Submit quote to the relevant requester
• Approved quotes get converted to deals
• Ensure limit is loaded and correct signatory has signed quote before Purchase Order can be done
• Obtain tax invoice from the supplier
• Check supplier is loaded and correct documents obtained
• Draw up relevant schedules and sign off on schedules
• Submit to relevant sales person for customer sign off
• Original signed documentation
• Prepare pay-out documentation
• Take to legal for final sign offSubmit to risk for activation
• Receive payment confirmation from Rand
• Process Club McCarthy where applicable
• Manage projects for new contracts/ customers from inception to delivery
• Frontline support to the various sales departments
• Ensure agreed on timelines agreed to when attending requests
• Accuracy and attention to details
• Filing done daily
• Resolve customer queries
• General admin request received from the Manager

Document Control

• Ensure all processed documents are filed and scanned DMS and linked to CRM
• Legal and FICA requirements according to checklists and regulatory requirements
• Quotations
• Create and process new deals (including activation and pay-away)
• Monthly ODO updates
• Requests restructures, settlements and terminations where required

Montlhy Reporting

•  Monthly customer reports, prepare and interpret what the requirements are (deals terming, deviation, service due, licence expiring, fleet list, etc.)
•  Activities performed
•  ODO last updates report

General Reporting

•  As identified and required

LEARNING & DEVELOPMENT KEY PERFORMANCE AREAS

• Keep close to colleagues to determine if there are areas of need and assist where knowledge is lacking, share knowledge and assist with work load
• Create a positive working environment
• Contribution to making the department a great place to work
• Effort to forge & maintain quality inter-personal relationships
• Support and drive the business' core values
• Respond openly to feedback
• Promote the sharing of knowledge
• Show willingness to help others
• Manager one's own emotions (i.e. handling stress in a manner that does not disrupt the team effectiveness).
• Open to feedback and constructive criticism of performance
• Take ownership for driving own career development
• Achievement of objectives/ milestones set out in the development plan
• Development of knowledge base and intellectual property
• Broaden skills to ensure greater marketability and value within the Bank

Desired Skills:-

• Conscientiousness -
• word and excel skills
• Self Confidence
• Independent
• Leadership
• Microsoft Outlook
• Buidling Relationships
• Teamwork
• Energy and Drive
• Adaptability

Desired Work Experience:

• 2 to 5 years Admin Clerk

Desired Qualification Level:

• Grade 12 / Matric

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ABOUT THE POSITION

PRIMARY PURPOSE
Accountable for managing the Business Finance team for Personal and Business Banking, including, partnership with financial control, business performance, financial planning and analysis teams. Includes the development of a financial and operational strategy, long term strategic plan for the business as well as business cases on new initiatives.
Assisting the key business area with the strategy together with the executive member is key to this role.

FINANCE KEY PERFORMANCE AREAS:

• Oversee the process for business case within customer solution for new initiatives.

• Oversee pricing models within customer solution to support strategic pricing decisions.

• Support new initiatives within customer solution.

• Support and manage strategic planning on all businesses within customer solution

• Work with the Financial Control team to ensure that all proper financial controls are applied correctly to minimize financial risk.

• Oversee the issuance of financial information for customer solution, in close collaboration with the Financial Planning and Analysis team.

• Report financial results annually to the relevant Exco members for customer solution

• Oversee the financial planning within the division, bottom up.

• Support and direct the implementation of strategic business plans.

• Oversee develop of performance measures that support the company's strategic direction

CUSTOMER CENTRICITY KEY PERFORMANCE AREAS:

• First point of contact in Group Finance for Executive of Personal and Business Banking.

• Ability to work with all other Finance departments to ensure enablement of Personal and Business Banking, whilst still complying with required Governance.

• Ability to lead a cross functional team (if necessary) to support the Personal and Business Banking Executive

• Advise on Financial implication of strategic planning

• Advise on financial impact of any price changing within products of the bank.

• Monitor the performance of initiatives and advise on strategic planning

• Manage relationships with all relevant divisions and business units

• Initiate, advise and execute appropriate course of action

• Support new negotiations on acquisitions

• Key member of team for crisis and change management for the Personal and Business Banking area

• Ensure all mandatory reporting for customer solution is done accurately and timeously, by managing expectations and requirements in conjunction with the Financial Planning and Reporting team

• Manage any third parties to which functions have been outsourced

• Maintain in-depth relationships with all members of the management team of Personal and Business Banking area

• Oversee financial planning for all business units in customer solution, working close to all business units internal and external

• Support any bank executive discussion on performance on business unit

• Deliver credible and effective stakeholder relationships

• Ensure the creation of partnership with business owners

• Participate in key financial operational decisions pertaining to Personal and Business Banking area

OPERATIONAL EXCELLENCE KEY PERFORMANCE AREAS:

• Oversee that all models have been updated and maintained by team members within Group FinanceOversee all pricing discussions and ensure that appropriate models have been used by team members

• Oversee all business performance information.

• Ensure that information is relevant and that information can be used to drive performance within the [URL Removed] information to drive performance within Personal and Business Banking area

• Oversee financial planning and analysis process within Personal and Business Banking.

• Oversee that financial operation is done correctly to minimize the risk to the businessManaging end to end finance for customer solution including direct and indirect reports on a daily basis

LEARNING & GROWTH

• Ensure multi-skilling takes place within the team and employees receives exposure in all areas of the function based on skill set and capabilities

• Arrange training and development exposure in line with identified development areas of employees and encourage employees to take ownership of professional development coaching and mentoring

QUALIFICATION & EXPERIENCE
Minimum Qualification:
ACMA / CA (SA)

Ideal Qualification:

• ACMA/ CA(SA) plus
• Masters qualification

Minimum Experience:

• 5 Year plus in Financial position within Banking.
• Experience within a business unit - divisional head or divisional CFO.
• 5 year plus experience within Personal , and Business banking and card.

Ideal Experience:

• 10 Year plus in Financial position within Banking.
• Experience within a business unit - Divisional head or divisional CFO.
• 5 year plus experience within Personal and Business banking and card.

SKILLS & KNOWLEDGE REQUIRED:

• Knowledge and understanding of the complexities involved in this Business area

• Commercial and Business acumen

• Expert knowledge - Accounting Principles , management and compliance with Internal policies and procedures

• Strong problem solving

• Adaptable to change

• Strong relationship building skills

• Ability to manage cross functional teams

• Team capacity management

• Ability to operate effectively under pressure

• Integrity

• Management and leadership skills

• Attention to detail

• Excellent communication skills (verbal and written)

Desired Skills:

• -

• Knowledge and understanding of the complexities involved in this Business area -

• Commercial and Business acumen -

• Expert knowledge - Accounting Principles

• management and compliance with Internal policies and procedures -

• Strong problem solving -

• Adaptable to change -

• Strong relationship building skills -

• Ability to manage cross functional teams -

• Team capacity management -

• Ability to operate effectively under pressure -

• Integrity -

• Management and leadership skills -

• Attention to detail -

• Excellent communication skills (verbal and written).

Desired Work Experience:

• 2 to 5 years Banking

• 5 to 10 years Senior Management

Desired Qualification Level & Accreditations:

• Masters

• Association of Chartered Certified Accountants

• South African Institute of Chartered Accountant

• South African Institute of Professional Accountant

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ABOUT THE POSITION

Responsible for strategic translation of business strategy and financial reporting across the Bank. Commissioning automation across the various business units and leading change management through singular financial reporting. Managing senior stakeholders regarding strategic financial reporting and planning across the Bank and ensuring there is one financial data source. Includes strategic planning, budgets, and forecasts, interpreting financial results, monitoring cash flow, capital expenditure programmes, management reporting systems development, special investigations/reports, operating efficiency studies and feasibility studies. Also responsible for the preparation of management information and its interpretation that is in alignment with IFRS.

FINANCE
Management operations

• Review of reconciliations of various internal financial and non-financial data sources

• Review financial planning reporting outputs and ensure all aligns to group submitted reporting

• Understand the operations of the various systems within the Bank and all divisions and how these feed into the reporting system

• Understand all Business Units and the financial impact across to the Bank

• Review GL mapping for both internal and external reporting to ensure accurate and consistent.

• Update Management Reporter with new GL mapping.

• Address all substantive and control issues raised to ensure findings do not reoccur

Cost Efficiency

• Ensure the financial planning function performs at its optimum with current resources available, while being aware of the Bank's position to invest in new systems or tools

• Analise potential cost saving/ revenue enhancement initiatives for the Bank and provide feedback to exco as requested

CUSTOMER CENTRICITY
Stakeholder engagement

• Provide strategic support to all Bank business units in delivering on their outputs impacting on all financial planning cycles

• Communicate and manage all financial planning timelines and deliverables from all business units

• Analyze and understand each business units' unique requirements to best solve for their needs

• Continuously engage with all stakeholders to ensure all requirements are clear and achievable

• Ensure correct stakeholders have access to their relevant information from financial planning

• Manage FD and Exco expectations on financial planning functions' outputs

OPERATIONAL EXCELLENCE
Policies and procedures

• Compile all training material for each financial planning reporting cycle

• Assist and train on any new financial planning process or requirements

Process Management

• Management of the end-to-end processes included in the financial planning cycles

• Ensure financial planning processes supports all stakeholder requirements

• Implementation of controls to mitigate process weaknesses

• Continuously enhance processes as the financial planning function evolves

• Implementing automation where possible

• Engage with IT and external IT vendors to assist with any areas in financial planning identified for automation / enhancement

• Improve processes, turnaround times and controls within the finance operations area

• Implementation of controls to mitigate process weaknesses

• Assist internal or external audit where required.

• Raise and discuss any issues regarding system/ process weaknesses as identified for compensating internal systems and controls to be implemented

• Feedback to applicable staff to ensure that the required departments apply the correct procedures identified

• Improve processes, turnaround times and controls within the finance operations area

• Implementation of controls to mitigate process weaknesses

GL structure maintenance

• Advice on opening new general ledger accounts and cost centers

• Review high level GL mapping for both internal and external reporting is accurate and consistent products of the bank.

• Review GL mapping, advice of clean up (if necessary)

• Update Management Reporter with any new GL accounts and Cost centers.

Analysis

• Review Bank's consolidated submitted reporting and identify areas requiring further clarification

• Review business unit submitted reporting and challenge / enquire on any identified variances and/or anomalies

• Review Bank's balance sheet and align non-product items where required

• Understanding of the Bank's overall strategy and how it impacts on each business unit

• Translating the business unit strategic initiatives into measurable budget components for tracking purposes

• Support cost management initiatives by identifying drivers of costs, including overhead costs and costs of sales

• Utilize management information tools innovatively to assist the division / business unit in their decision-making process.

• Analyze performance of the Bank and Business Unit and deliver only relevant information to the Management team to enable them to recommend appropriate actions, in order to improve business performance across the Bank.

• Analyze and interpret financial information and forecasting as well as the measurement, and to report financial results for the Bank as a whole / business unit to provide early warning to management of any probable issues and proposed solutions

• Monitor and review business performance results on a monthly and quarterly basis, supported by the preparation and dispatch of Bank performance reports

• Continuously monitor performance and progress of the business, in relation with agreed key performance measures

• Revenue leakage identification, analysis, reporting and tracking

• Development and maintenance of profitability and pricing models where required

• Profitability analysis and reporting:

• BFS Division
• Bank Consolidated
• Business Unit

 Product
Channel

• Client and segments

Reporting

• Preparation, Collation and dispatch of business performance reports including but not limited to the below:

• Consolidated and Segment Financial Results
• Bidvest Bank FD Report
• Bidvest Bank Audit Comm FD Report
• Bidvest Bank Board Report
• BFS Flash Commentary report
• Bidvest Financial Services Board Report

Advanced Due Diligence and Valuations on Acquisitions.

• Perform Financial due diligence and impact analysis on Bank wide Acquisitions.

• Perform High Level valuation on Bank wide Acquisitions.

• Interpretation and writing of Report for use in discussion of Acquisitions and negotiations.

Activity Based Costing

• Responsible for overall Activity Based Costing models across the Bank.

• Liase with different Business Units to maintain and update models.

• Assist and provide feedback on any cost saving opportunities identified.

Training

• Keeping abreast of own development and ensure exposure is gained based on development areas including IFRS

• Provide training and development to staff

Qualifications
Minimum

• B Com Accounting Degree

Ideal

• B Com Honors Financial Management
• CA(SA)/ACMA

Experience
Minimum

• 10 years' experience in banking finance
• 3 years' experience as management accountant / analyst in MI/BI environment
• 4 years management experience

Ideal

• Comprehensive understanding of the Bank's processes, systems and interfaces
• Knowledge, Skills and Abilities Required (Competencies & level of competencies)

Minimum

• Ability to identify weaknesses in the control environment and implement change

• Understand the operations of the various systems within the bank and how these feed into the reporting system

• Financial acumen

• Ability to operation effectively under pressure

• Resourceful

• Proficient in the follow bank systems:

• Management Reporter

• Excel

• SAS Cost and Profitability Management

• Proficient in Microsoft Office (Advanced Excel skills)

• Understanding of Valuations.

Ideal

• Same as minimum

WORKING CONDITIONS (office bound/on-site/travel)
Remote working
Travel

This role is eligible for remote working, it is important for an individual occupying this role to have a suitable work from home environment or dedicated work space at home

Desired Skills:

• Management Reporter

• SAS

• Corporate Finance

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ABOUT THE POSITION

The primary purpose of the role

To work as part of an integral team dedicated to mitigating risks through the efficient and effective application of information security expertise. This role will manage incident response, conduct digital forensic investigations by following forensic methodologies, obtaining and analyzing evidence, and render forensic technical support to stakeholders in order to mitigate risks and prevent losses in Bidvest Bank.

Responsibilities includes the following:

• Engage with various stakeholders to obtain an understanding of their digital forensic needs in order to deliver on their requests.

• Ensure that declared service levels are being met and provide ongoing support to the investigation team.

• Keep stakeholders updated on progress of digital forensic initiatives by providing verbal and written feedback to ensure needs and expectations are met.

• Provide digital forensic results in written format to internal stakeholders for utilization in investigations

• Liaise with relevant vendors/ suppliers through formal interaction in support of obtaining relevant digital forensic tools.

• Prevent and mitigate any potential losses in Bidvest Bank

• Ensure understanding of Association of Chief Police Officer (ACPO)

• Good Practice Guide for Digital Evidence

• Ensure that evidence follows chain of custody in terms of regulatory requirements by documenting actions taken during investigations to ensure successful prosecution

• Identify and implement best practices to ensure continuous improvement in quality and relevance of Forensic service offerings

• Ensure development and maintenance of forensic auditable processes to enforce consistenc and digital forensic methodologies to ensure work is completed timeously

• Acquire, extract and analyse electronic data as per the investigative requirements with regards to digital evidence recovery

• Retrieve and/ or recover data such as documents, mails, photos from computer hard drives, mobile devices, other data storage devices or encrypted/ damaged media by using relevant digital forensic tools and techniques to conduct investigations

• Conduct root cause analysis of cyber-crime related investigations to identify gaps in processes in order to make recommendations to improve processes and prevent re-occurrence of similar future incidence

• Identify and conduct malware analysis of attacker tools providing indicators for enterprise defensive measures and the ability to reverse engineer malware

• Utilise and access various internal and external resources (e.g. Internal banking processing systems, internet, cell phone numbers, on-line resources such as social media etc.) to conduct cyber-crime related investigations and/ or ad-hoc requests to report fraudulent and/ or inappropriate activities

• Organise and catalogue forensic evidence

• Capture and maintain case management systems with regular updates

• Monitor industry intelligence and trends in order to contribute to threat profile for the Bank

• Completing research and keeping posted on cyber-crime and methods used to gather and analyse electronic evidence

• Identify and report on common patterns and trends seen in all cyber-crime investigationsCompile and submit monthly reports on the number of cases investigatedCompile formal reports on information identified or located on electronic evidence containing recommendations to business based on findings of cyber-crime related investigationsPrepare affidavits and report criminal matters to SAPS on behalf of Bidvest Bank to facilitate further criminal investigation and possible prosecutionTestify in disciplinary enquiries or court proceedings regarding evidence collected and the methods used to collect and analyse the evidence.

• Understanding and ability to apply auditing techniques and procedures to uncover inappropriate financial practices, fraud and errors and gather evidence that can be used in a court of lawAbility to summarise results of audit reviews into findings and recommendations for utilisation by managementKnowledge of applicable legislation and the legal policies and procedures pertaining to the local and regional lawsManagement of expert advice on the selection, design, justification, implementation and operation of information security controls and management strategies to maintain the confidentiality, integrity, availability, accountability and relevant compliance of information systems

Requirements

• Matric

• IT and Computer Science Diploma or degree

• IT Security training and background

• Previous work experience in digital forensic analysis

• Experience with Digital Forensics tools (e.g., EnCase, FTK)

• Experience performing log analysis

• Experience with Microsoft, Apple, and Linux-based operating systems

• Experience with forensic imaging techniques

• Experience with mobile forensics

• Ability to provide expert witness testimony in legal depositions or court proceedings

• Minimum 2 years Experience

Desired Skills:

• Good interpersonal skills

• ability to explain technical aspects to clients

• Innovative

• MS Office

• Exposure to MS Sharepoint

• Problem Solving

• Report Writing

• Excellent communication skills

• Ability to obtain evidence

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Diploma