Job Opportunities at Property24

Property24 has a vacancy for a Support Consultant in its Newlands, Cape Town office. If you are self-managed, detail-oriented and customer-focused this is the role for you! In return for your first class service to customers you will receive all needed training and development, a challenging career in Customer Service and work with an established team of like-minded individuals within an industry leader. Our employment equity goals will be taken into account in our selection process.
If you have

• Grade 12
• Customer support experience
• A+ advantageous
• Excellent communication skills in both English and Afrikaans
• Good working knowledge of Windows and Microsoft Office
• The ability to grasp and understand IT and technical concepts

On a day-to-day basis you will

• Provide friendly and efficient support to customers via telephone/email
• Accurately record and document activity through the ticket system
• Ensure effective communication with customers, colleagues, and management
• Perform adhoc functions, projects, training

Does this sound like you?

• Resourceful with a strong sense of urgency
• Friendly and helpful
• Excellent telephone manner
• Ability to take initiative and solve problems
• Good time management skills
• Ability to work under pressure
• You like to share knowledge
• Quick learner and comfortable in a dynamic IT environment

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Property24 is looking for someone who understands the world of digital content, creates engaging social media content on various platforms, has excellent writing and sub-editing skills and is a team player. Is eager to learn and demonstrates initiative. Our employment equity goals will be taken into account in our selection process All candidates will be required to take a test during the interview process.
Requirements

• Appropriate tertiary qualification in journalism, English or media studies advantageous
• Exceptional English writing and editing skills
• 1 year experience in a newsroom or similar environment
• Property, financial, lifestyle or similar writing experience
• Research and social media skills
• Newsletter creation and distribution experience
• Hybrid role therefore must live in the Cape Town area

Advantageous

• Short form video creation
• Basic design skills

Duties

• Lifestyle article producer
• Sub-editing of press releases
• Online publishing of property news, advice and lifestyle articles
• Image editing and filing
• Assist with content for partner sites
• Assist with research and guest expert content
• Sourcing and writing feature property content as required
• Responsible for compiling and sending the 4 weekly newsletters
• Newsletter analytics and strategy
• Hot Properties writer
• Understanding of social media platforms – Facebook and Twitter, and how to publish on each platform
• Social platforms content creation – from short form video content to designing images
• Assist with writing marketing /PR copy
• Assist with marketing/PR activities as required
• Ad hoc daily admin
• Manage user feedback resulting from published content
• Editing copy, to remove spelling mistakes and grammatical errors
• Rewriting material so that it flows or reads better and adheres to the style of Property24
• Ensuring that a story fits a particular word count by cutting or expanding material as necessary
• Writing headlines that capture the essence of the story or to improve click-through rate
• Checking facts and stories to ensure they're accurate, adhere to copyright laws, are not libellous or go against Property24’s policies
• Cropping photos and deciding where to use them for best effect and writing picture captions

Competencies and aptitude

• Fluency in English
• Excellent English writing and proofreading skills
• Excellent sub-editing skills
• Keen interest in property and lifestyle issues
• Attention to detail, accuracy and quality orientation
• Deadline and task driven
• Team player but able to work effectively without supervision
• Mature outlook and good inter-personal skills
• Punctual, reliable and honest
• Sound knowledge of editorial principles
• Persistent nature and consistency in work approach, standards and methodology
• Ability to work independently but as part of a team, taking direction from a line manager
• An even temperament and ability to work under pressure, and deal with diverse personalities and situations
• The ability to learn new software
• The ability to meet strict daily deadlines

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Excellent opportunity for an experience, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are arise to ensure customers are satisfied with our services. The successful candidate will cover the Pretoria area up t Mpumalanga.
Responsibilities

• Market Property24 products and establish a strong brand and product presence in your allocated area
• Create and manage a sales pipeline in combination with calling programme
• Build relationships with existing and new customers
• Reaching individual sales targets

Requirements

• Matric, relevant tertiary qualification would be an advantage
• 3 to 5 years’ experience in sales
• Proven sales track record
• Good working knowledge of MS Office
• Good command of English and Afrikaans (written and verbal)
• Valid driver’s license and own reliable vehicle
• Excellent interpersonal, communication, marketing and negotiations skills
• Self-motivator
• A customer-oriented attitude
• Persuasiveness and selling ability
• Strong achievement orientation
• Self-discipline

Remuneration

• Market related basic salary plus monthly commission
• Fuel and cellphone allowance
• Use of company laptop

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We are looking for a Head of Sales to lead our sales organization and scale revenue to the next level. The ideal candidate will be responsible for designing a sales strategy and leading a team of Customer Relationship Managers and Advertising Managers nationally. The person should have demonstrated sales experience at a senior management level and be comfortable negotiating complex deals.
What you need to know about us

• Property24 is part of the OLX Group – an online classifieds operating company and a global product and tech company.Our mission is to build the leading South African property marketplace ecosystem, enabled by tech, powered by trust and loved by customers We combine the spirit and agility of a start-up with the maturity that comes from being part of a 100 year-old company. We bring together teams to collaborate in an inclusive environment where all voices are heard. We are part of Naspers, a global internet group and one of the largest technology investors in the world. Around a fifth of the world’s population improve their daily lives using the products and services of companies that Naspers operates and invests in.

Requirements

• Proven sales executive experience, meeting or exceeding targets
• Ability to communicate, present and influence all levels of the organization, including executive and C-level
• Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Relevant business degree
• Ability to cope with high-stress levels
• Regular local travel nationally to visit sales teams and customers

Other Knowledge/Skillset

• An understanding of and experience at the senior management level, in a fast-paced business environment
• Self-motivated and highly driven management professional
• Strong planning and organisational qualities.
• Analytical and activity-focused with a detailed understanding of what is required to run a large high performing operation.
• Commercial and business acumen.

Main Responsibilities

• Develop and execute strategic plans to achieve sales targets.
• Create and communicate sales goals and ensure executives are informed on the progress of those goals.
• Build and maintain long-lasting, strong partnerships and relationships with customers while collaborating with them to better understand their business objectives and needs.
• Understand industry-specific trends and landscapes.
• Effectively communicate value propositions through presentations and proposals.
• Report on forces that shift strategic directions of accounts and tactical budgets.
• Direct and lead the sales and advertising teams.
• Analyse and/or formulate sales forecasts and projections and adjust and communicate plans accordingly to the sales management and sales teams to ensure objectives are achieved.
• Put the customer at the heart of everything we do – thereby improving customer service
• Setting sales budgets, forecasting and management/exec reporting.
• Ensure that proper financial controls are in place across the department.
• Adopt and drive the Group’s Leadership Behaviours as a key member of the Executive Management team.

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Property24 is looking for a new Content Moderator to join their Moderation Team. The successful candidate must be self-driven, reliable and able to work independently as well as within a team.
Job Description

• Maintaining the quality of listings on the Property24 Portal
• Publishing listings to affiliated sites
• Customer support
• Suburb administration
• Documenting and reporting
• Assisting in formalising new support and/or administrative processes
• Video and Virtual tours
• Listing Grouping
• Any tasks that may be support or admin related that arises from the rollout of a new product or service.

Requirements

• Minimum 2 years’ experience in an administrative role
• Attention to detail and ability to concentrate on tasks for extended periods of time essential
• Good command of English (written and verbal)
• Excellent telephone manner and communication skills
• Adaptable to change
• Quick to learn and comfortable in a dynamic IT environment
• Energetic with a positive attitude
• Matric qualification
• Good working knowledge of Windows, MS Office, MS Outlook, email and internet a must
• Good problem solving skills
• Good time management skills
• Understanding of property administrative systems (advantageous)