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  • Posted: Sep 3, 2022
    Deadline: Not specified
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    Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who ma...
    Read more about this company

     

    Digital Marketing Specialist MEA

    Summary

    At Smith+Nephew, we believe in our products. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited!

    We have an opportunity which reports to the Digital Marketing Specialist. This role will be responsible for successfully supporting local Marketing and Business teams by driving digital marketing activities. Enhancing the overall customer experience in a multi-channel digital environment, across all Franchises, to improve lead generation, lead nurturing, and customer lifecycle from a digital standpoint.

    We are seeking for someone with a digital-first approach, a customer centric mindset, with a strong background in digital marketing. Someone able to look at business needs with digital lens and suggest relevant channels and tactics to achieve commercial goals.

    Sound exciting? We believe so!

    Essential Job Functions

    The purpose of this role is ensuring a successful planning and execution of the marketing campaigns in the digital channels and to drive qualified lead generation. Measuring success by setting the right KPIs in place, track, and monitor.

    • Establish collaboration with local Franchise teams to effectively support them with multi-channel digital marketing activities for health care professionals
    • Build marketing automation programs for relevant personas and customer profiles, depending on market needs and in accordance with local legal regulations
    • Execute effective digital lead generation in tight collaboration with Digital Marketing Manager EMEA and the local Marketing Team
    • Monitor key performance indicators, optimize budget and performance, report on results to Franchises and Digital Marketing Manager EMEA
    • Manage local CRM-based marketing initiatives in alignment with local Sales teams
    • Identify and create briefs for local digital content needs

    Requirements

    • Marketing or Digital Transformation Qualification
    • 5 years proven working experience in digital marketing B2B or B2C and campaign execution
    • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaign
    • Familiar with a customer journey approach and working with multiple buyer personas and purchasing paths
    • Solid knowledge of website analytics tools, working knowledge of HTML, CSS

    go to method of application »

    Digital Marketing Specialist MEA


    Summary

    At Smith+Nephew, we believe in our products. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited!

    We have an opportunity which reports to the Digital Marketing Specialist. This role will be responsible for successfully supporting local Marketing and Business teams by driving digital marketing activities. Enhancing the overall customer experience in a multi-channel digital environment, across all Franchises, to improve lead generation, lead nurturing, and customer lifecycle from a digital standpoint.

    We are seeking for someone with a digital-first approach, a customer centric mindset, with a strong background in digital marketing. Someone able to look at business needs with digital lens and suggest relevant channels and tactics to achieve commercial goals.

    Sound exciting? We believe so!

    Essential Job Functions

    The purpose of this role is ensuring a successful planning and execution of the marketing campaigns in the digital channels and to drive qualified lead generation. Measuring success by setting the right KPIs in place, track, and monitor.

    • Establish collaboration with local Franchise teams to effectively support them with multi-channel digital marketing activities for health care professionals
    • Build marketing automation programs for relevant personas and customer profiles, depending on market needs and in accordance with local legal regulations
    • Execute effective digital lead generation in tight collaboration with Digital Marketing Manager EMEA and the local Marketing Team
    • Monitor key performance indicators, optimize budget and performance, report on results to Franchises and Digital Marketing Manager EMEA
    • Manage local CRM-based marketing initiatives in alignment with local Sales teams
    • Identify and create briefs for local digital content needs

    Requirements

    • Marketing or Digital Transformation Qualification
    • 5 years proven working experience in digital marketing B2B or B2C and campaign execution
    • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaign
    • Familiar with a customer journey approach and working with multiple buyer personas and purchasing paths
    • Solid knowledge of website analytics tools, working knowledge of HTML, CSS

    go to method of application »

    RSM: Western Cape

    Summary

    At Smith+Nephew, we believe in our products. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Long before any of this is possible, we must go through many steps that will validate and verify our products, including evidence gathering and evaluation and design verification and validation.

    We have an exciting opportunity for a Regional Sales Manager in Western Cape and Namibia within our Trauma Division. The successful incumbent will report into the Business Unit Director of Trauma and is responsible for the achievement of the company objectives and management of the relevant region of South Africa.

    Sound exciting? We believe so.

    Key Performance Areas:

    • The incumbent will be expected to:
    • Achieve sales targets as agreed for the year.
    • Monitor service levels within the region
    • Provide recommendations for the improvement of performance levels and the attainment of strategic objectives within the region.
    • Provide regular feedback on competitive activity within the region.
    • Build relationships with key opinion leaders.
    • Have a working relationship with all departments.
    • Attend sales meetings, conferences, symposiums, workshops, and other related activities.

    Essential Job Functions

    • Manages the marketing and selling of all Smith & Nephew products in the specified Region of South Africa. The key markets serviced are the State and Private Hospital markets
    • Manages the appointed sales force for the region, which will comprise direct employees and agents, to achieve the stated company objectives for the Region, along with the General Manager Sales.
    • Identifies key business opportunities within the serviced market and to develop strategies to ensure that all Smith & Nephew are called for.
    • Monitors and reports sales per region, forecast future sales by region.
    • Manages the implementation of agreed marketing plans.
    • Participates in the drawing up and implementation of agreed sales budgets and targets as and when required.
    • Reports, as per agreed format, on sales, expenses, representative performance, and market related issues at the end of each period.
    • Identifies, liaises, and builds professional relationships with key decision makers in all sectors of the Healthcare Industry.
    • Ensures that all Smith & Nephew products are called for on the relevant tenders and that existing tender awards are correctly administered.
    • Liaises with the various Managed Healthcare Head offices which are in the Region on the issue of reimbursement and develop relationships with the key decision makers in these organisations.
    • Conducts quarterly performance reviews with all sales personnel.
    • Co-travels with all sales personnel on a regular basis to carry out on site evaluations of rep performances and, where necessary, apply corrective action.
    • Attends and organises regional sales meetings on a regular basis.
    • Recruits suitable staff when necessary and ensures staff development and succession planning.


    Requirements

    • Matric Qualification with a tertiary qualification / degree in life sciences, sciences, marketing, or commerce.
    • Minimum 6 years sales experience in a Medical device company with 3 years’ experience in Sales Management experience.

    go to method of application »

    Graduate Intern: Commercial Administrator

    Responsibilities

    The successful incumbent will be responsible to assist the Commercial Excellence Department with any of the following:

    Quick Quotes – Recon:

    • Assist the Commercial Division with updating ALL Medical Aid information and Internal prosthesis Limits on a yearly basis.
    • Assisting the Commercial Division with maintaining and updating S.O.P’s related to the Commercial Division and Quick Quote System.

    Decision Tree – Recon:

    • Assist the Commercial Division with Management and updating of the Reconstruction Decision Tree Spreadsheet.
    • Assist with updating Surgeon pricing Agreements related to Sales team.
    • Help co-ordinate Quarterly Catchup/ Training meetings with the Sales Staff and Marketing Team.
    • Help maintain all pricing agreements we have with Health Care Funders.
    • Assisting the Commercial Division with maintaining and updating S.O.P’s related to Quoting & Medical Funders.

    Pricing:

    • Assist Commercial Division with Administration Functions related to Pricing enquiries and updates.
    • Assist Commercial Division with Administration Functions related to maintenance of AX, including enquiries and updates related to AX.
    • Assist the division with the yearly Price increase process.
    • Assisting the Commercial Division with maintaining and updating S.O.P’s related to Pricing/ AX.

    Reimbursements:

    • Assist the Commercial Division with management and tracking of Divisional Product Reimbursement process.
    • Engage and work closely with Divisional Products managers across the Company related to Product Reimbursements and help facilitate process.
    • Assist with submissions necessary for product reimbursement on behalf of the various company divisions.
    • Assist with updating and maintaining Reimbursement Tracker.
    • Assisting the Commercial Division with any enquires related to Product Reimbursement from Internal and External Customers.
    • Assisting the Commercial Division with maintaining and updating S.O.P’s related to Product Reimbursement.

    Divisional Account Allocation Management:

    • Assist the Commercial Division with management and tracking of Divisional Hospital accountabilities and yearly accountability changes required by Sales Staff as per the requirements of the company.
    • Assisting the Commercial Division with any enquires related to account allocations.
    • Assisting the Commercial Division with maintaining and updating S.O.P’s related to Account Allocation Management.

    Candidate Requirements

    • Grade 12
    • Degree in Commerce
    • Strong in administration
    • Strong analytical Skills
    • Good Time management Skills
    • Clear criminal and ITC records

    Method of Application

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