Job Opportunities at Spartan

Purpose of the Role

• This opportunity requires a self-aware, conscientious, and precise team-player who knows how to maximise revenue assurance, reporting and collections. Manage a complete and accurate billing process. 
• Perform debtors & balance sheet reconciliations and prepare delinquent customer case files for handover to internal legal department.
• The individual will report to the Finance Controller and will work closely with their Finance Team.  

Job Description 

As a Billing and Collections Officer, you will be joining a growing team with the ability to first grow and then master within the role. Then, in the future provide support to the Finance Team. You will be responsible for ensuring the billing is timeously and correctly calculated and captured on the accounting system and collections from client accounts who have received funding from Spartan SME Finance.

• Ensure the accuracy of drawdown repayment calculations, including Interest on arrears calculations, settlement, and amortisation calculations
• Balance Sheet Reconciliations related to customer accounts 
• Generate invoices and credit notes
• Debtor allocations and reconciliations
• Sending Invoices with Statements and payment reminder emails to customers
• Preparation of collection repayments due to Spartan for debit orders & EFTs
• Management and resolution unpaid instructions 
• Resolve certain customer queries 
• Work closely with Spartan’s internal Legal Team
• Support the Finance Team 

Minimum Requirements

• Bachelor of Commerce (preferably with a major in Accounting) or an equivalent tertiary qualification
• Minimum of 3-5 years’ experience in an accounting role
• Experience on Microsoft 365, Xero, Microsoft Teams, and Standard Bank Business online an advantage

Desired Skills & Experience 

• Financial understanding & accuracy  
• Ability to perform financial and leasing calculations – not a production line/data processor but someone who is able to calculate the micro aspects and evaluate the macro aspects of a loan book
• Techno Savvy  
• Analytical mind, organized, precise and meticulous ability to think on your feet, take initiative, learn quickly, and strive for results 
• Excellent communication skills [verbal and written] 
• Ability to listen, interpret and understand 
• Conscientious with follow-up & feedback  
• Trustworthy and dependable 
• Problem solver 
• Strong team player 
• Help train others 
• Take responsibility 
• Managing own time efficiently
• Self-awareness 
• Flexible and able to adapt to change 
• OCD and meticulous [with an eye for detail]  

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Required Qualifications

• Preferable the candidate should have an undergraduate degree.

Job Description

• As a Client Support Consultant, you will engage with new & existing clients for funding enquires & applications, as well and ongoing client support. This role also engages primarily with the Credit team and with various stakeholders within the business. The role reports to Credit Operations Manager.

The candidate will be expected to but not limited to:

• Acting as a first point of contact for all Client enquiries & queries
• Spartan generates new business enquiries/applications for funding online marketing & advertising and via our partner network - you will be providing the client support & handling related queries
• Providing professional service to clients and ensuring any requests are executed to the highest standard
• Initiate discussions with potential clients that enquire or apply for financing from Spartan
• Managing relationships and nurture partnerships
• Track, evaluate and regularly report on pipeline of client financing enquiries & applications
• Assisting & working with the Credit Operations Manager and the Credit Analyst team ensuring the all requirements are fulfilled and expectations are met
• Promote and reinforce the role of Spartan as the financier to SMEs, constantly improving relationships with entrepreneurs and potential partners

  Desired Skills and Experience

• At least 3 years of client support/service experience
• Excellent communication skills (verbal and written)
• Dedicated team player
• Analytical mind, with good organizational skills
• Ability to take initiative, learn quickly and strive for results
• Techno savvy, with exposure to CRM systems and Microsoft Office tools