Job Opportunities at Standard Chartered Bank

JOB DESCRIPTION

To take demand from Prestige client for any banking matters ranging from product questions to client account activities (e.g., account status, statements, debit order information, etc.), as well as personal account opening whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

QUALIFICATIONS

Minimum Qualifications

• Diploma Business Commerce
• Meets FAIS intermediary services and FAIS advice requirements

Experience

• Client Coverage
• 5-7 years Relevant FAIS qualification with FAIS experience and operates without supervision for intermediary services. Operates under supervision or advice.
• Previous experience within a physical, virtual or voice branch environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION

Behavioral Competencies

• Exploring Possibilities
• Examining Information
• Interacting with People
• Conveying Self-Confidence
• Embracing Change

Technical Competencies

• Financial Statement Analysis
• Banking Process & Procedures
• Account Opening & Maintenance
• Risk Identification
• Application & Submission Verification (Consumer Banking)

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JOB DESCRIPTION

To shape the Standard Bank Group (SBG) artificial intelligence (AI) strategy and drive the creation of AI and machine learning (ML) solutions and projects; prioritising the delivery of new AI initiatives.  To apply deep domain expertise in driving the AI strategy to enable SBG to be a business and thought leader in its desired markets.  Utilise technical knowledge of, and experience in, the following to address AI and ML solution requirements - ML Concepts; Software Engineering Discipline (e.g. Source Control, CI/CD); major ML frameworks (Tensorflow, PyTorch, scikit-learn); Big Data Processing Libraries (e.g. Spark, Dask); structured and unstructured data; building end-to-end solutions on Cloud (AWS, Azure); working with and tuning pre-built AI Services in Cloud; Data Visualisation software (Qlik, Power BI, Tableau, etc.).  Lead the process of liaising with stakeholders to enable the analysis of business problems, ensuring requirements are clarified and the scope of the resolution needed is defined.  Manage the Budget / Financials for the AI and ML Team checking that all spend falls within the allocated budget.  Develop and utilise good working relationships and collaborative arrangements with stakeholders and team members to understand and translate user needs; providing information to others (users, team members, vendors etc.) as required.

QUALIFICATIONS

• Masters Degree in Information Technology/Computer Science or equivalent.
• Preferred Qualifications: Cloud certification, Machine Learning certification and Phd. - Computer Science, Math, Engineering.

Experience

• 8-10 years experience in the AI, Cognitive Computing, Robotics & Innovation.

ADDITIONAL INFORMATION

Behavioural Competencies:

• Developing Strategies
• Directing People
• Examining Information
• Generating Ideas
• Interpreting Data

Technical Competencies:

• Emerging Technology Monitoring
• Knowledge of Banking & Financial Service
• Requirements Elicitation
• Data Analysis
• Systems Design & IT Development

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 JOB DESCRIPTION

To ensure that Standard Bank Digital Channel customers consistently receive world class service delivery and support. To manage and support the Digital Channels service environment by ensuring optimal system availability and trustworthiness of the self-service options available on digital banking channels. To liaise with internal and external service providers (e.g. IT Production, Function and Technical Support Teams) in order to ensure effective daily maintenance of the self-service channels and efficient delivery of services provided by internal and external vendors. To plan, create and manage the Digital Channels Service environment that supports and enhances the systems availability and integrity of Digital Channels as the Channel owner, through the co-ordination of the efforts of all stakeholders in the value chain. To implement and execute the Digital Channels Services delivery business plans and operational plans. Grow Stakeholder Relations by Alignment and Relationships with Business and Commercial Clients South Africa. Ensure the availability of the Standard Bank Digital Channels Systems. Monitor the availability of the systems according to agreed Service Level Agreements with business. Monitor that appropriate Disaster Recovery mechanisms are in place and operational as per the scheduled Business Continuity Management plan. Analyse problems and resolve as per the agreed Service Level Agreements with the business. Ensure team compliance to policies, legislation and regulatory requirements.

QUALIFICATIONS

Qualifications

• 3 year degree in Business Management, Project management or equivalent Information Technology related degree

Experience

• 5-7 years’ experience in a Customer Experience, Service Management, Information Technology, Business Analysis or Project Management environment
• Minimum of 2 years in Financial Services/Banking experience
• Experience in Digital Banking channel support, systems, processes and architecture

ADDITIONAL INFORMATION

Behavioural Competencies

• Articulating Information
• Completing Tasks
• Making Decisions
• Meeting Timescales
• Exploring Possibilities

Technical Competencies

• Service management processes
• IT Systems
• Project management 
• Business analysis
• Structured Test Methods and Processes

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JOB DESCRIPTION

To sell Commercial Property Finance’s products and develop and maintain professional relationships with customers and potential customers in the commercial property industry.   To proactively source and acquire new business, structuring of the resultant transactions and management of the transaction origination process. To ensure effective sales execution in order to achieve sales and service targets. To provide specialist input and advice into Business Banking’s product experts in respect of the commercial properties being funded for both the bank’s credit risk as well as bank’s customers.

QUALIFICATIONS

Minimum Qualifications

• 3-year property related degree
• Suitable financial qualification
• Formal property related in-house training courses
• Valid Driver’s licence

Experience

• In-depth knowledge and understanding of the Commercial Property finance product and service offerings
• A sound knowledge and understanding of the Commercial Property finance back-office administration / operations processes and procedures to facilitate quick turnaround times for business written
• A good knowledge of local competitor Commercial Property finance product offerings
• A sound knowledge and understanding of risk compliance and credit management procedures, principles and practices, including an understanding of credit applications, securities and balance sheet requirements
• A good knowledge and understanding of the terms and conditions of multiple legal entities in the business market and the legislative restrictions and requirements governing these from a financial services perspective

ADDITIONAL INFORMATION

Behavioural Competencies

• Socially confident
• Observant
• Persuasive
• Creative

Technical Competencies

• Sales skills
• Property valuation
• Risk management
• Relationship management skills
• Financial acumen

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JOB DESCRIPTION

To contribute to the growth in revenue via existing or new-to-bank sales as well as assets and liabilities

QUALIFICATIONS

• First degree in any field.
• Minimum of 6 years of experience
• Experience in relationship management and sales would be an added advantage

ADDITIONAL INFORMATION

Behavioural Competencies

• Generating Ideas
• Developing Strategies
• Interacting with People
• Directing People
• Making Decisions

Technical Competencies

• Customer Understanding
• Product Knowledge
• Customer Acceptance and Review
• Product Related Systems

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JOB DESCRIPTION

Responsible for building the organisations data collection systems and processing pipelines. Oversee infrastructure, tools and frameworks used to support the delivery of end-to-end solutions to business problems through high performing data infrastructure. 
Responsible for expanding and optimising the organisations data and data pipeline architecture, whilst optimising data flow and collection to ultimately support data initiatives.

QUALIFICATIONS

Minimum Qualifications: 

• Post Graduate Degree in Information Technology
• Post Graduate Degree in Information Studies
• Masters Degree in Information Technology

Minimum Experience Required:

• 8-10 years experience with data tools: Experience with relational SQL and NoSQL databases, including Postgres and Cassandra. Experience with data pipeline and workflow management tools: SSIS, , etc. Experience with AZURE, AWS cloud services: Experience with stream-processing systems: Storm, Spark-Streaming, etc. Experience with object-oriented/object function scripting languages: SQL, Python, Java, C++, Scala, Power BI etc.
• 8-10 years experience strong analytic skills related to working with structured and unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. A successful history of manipulating, processing and extracting value from large disconnected datasets. Extensive experience in, building data pipelines on-prem and on Azure Cloud, building data products on-prem and on Azure Cloud, as well as solid experience on on-prem and Azure Cloud data architecture, data modelling, dimensional modelling  and application of DevOps/DataOps Frameworks.

ADDITIONAL INFORMATION

Behavioural Competencies:

• Providing Insights
• Examining Information
• Articulating Information
• Adopting Practical Approaches
• Checking Details

Technical Competencies:

• IT Architecture
• Data Integrity
• IT Applications
• Data Analysis
• Knowledge Classification

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JOB DESCRIPTION

To design, code, verify, test, document, amend and refactor programs/scripts. Applies agreed standards and tools, to achieve a well-engineered result. To monitor and report on own progress and proactively identify issues related to software development activities. To propose practical solutions to resolve issues. To collaborate in reviews of work with others as appropriate.

QUALIFICATIONS

• Bachelor's Degree in Information Studies

Experience Required

• 5-7 years Engineering (includes Cloud and Resilience)
• Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.

ADDITIONAL INFORMATION

Competencies:

• Developing Expertise
• Examining Information
• Documenting Facts
• Interpreting Data
• Articulating Information
• Embracing Change
• Team Working
• Taking Action
• Write Code
• Agile Development
• Managing Tasks
• Infrastructure as Code (IaC)
• DEVOPS
• Debugging and Fixing Software
• Testing (unit, regression, integration)

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JOB DESCRIPTION

To attend to and act as an initial point of contact for all customer needs and service enquiries related to Risk and Fraud while adhering to the laid down processes and procedures to ensure mitigation of the risk and financial losses for both customers and Standard Bank South Africa.

QUALIFICATIONS

Minimum Qualifications:

• Matric and an NQF5

Required Experience: 

• 1-2 years
• Exposure in either Fraud or Risk
• Contact Centre experience would be an advantage

ADDITIONAL INFORMATION

Behavioural Competencies:

• Adopting Practical Approaches
• Examining Information
• Documenting Facts
• Articulating Information
• Interacting with People

Technical Competencies:

• Difficult Calls Management
• Contact Centre Customer Relationship Management
• Inbound Phone Statistics
• Managing Tasks
• Checking Details

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 JOB DESCRIPTION

The Change manager will primarily be responsible for identifying and implementing financial process improvements which support Product Controls’ reconciliation and substantiation of the balance sheet and income statement for GM, including daily Profit and Loss reporting and validation process. This role will include building relationships with internal and external stakeholders (to the division) to drive change initiatives.

QUALIFICATIONS

Qualification required

• CA (SA)
• Honours Degree in Finance and Accounting

Experience required

• At least 5-7 years experience in Product Control. Experience in a change role is preferable.
• Excellent banking knowledge with preference to candidates with prior exposure to investment banking and derivative products.
• Preferred experience in Valuation adjustments (XVA). Strong understanding of finance principles. Solid understanding of broader finance environment as well as broad based trading and finance system knowledge
• Experience in leading finance projects and provide detailed explanations around trading positions to Global Markets heads

ADDITIONAL INFORMATION

Behavioural Competencies

• Challenging Ideas
• Embracing Change
• Team Working
• Checking Details
• Articulating Information

Technical Competencies

• Financial and Accounting Control
• Stakeholder Management
• Risk Identification
• Financial Accounting
• Reconciling Financial Records

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JOB DESCRIPTION

To support the Account Executive with the day-to-day administrative (portfolio management), operational and credit management functions for an allocated Entrepreneur portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets. The portfolio will be looking after the chinese market

QUALIFICATIONS

Minimum Qualifications

• Relevant FAIS aligned business related tertiary qualification e.g. Diploma (NQF6) and above
• Must complete the RE 5 examination within the allocated time
• Drivers License

Minimum Experience

• 3-4 years experience as an Account Analyst with exposure to lending principles, sales and client servicing. Experience in a back-office Account Support or Customer Service Support role to understand how to interact with the client as well as to process client queries and requests. Experience in Credit or Retail Credit Collections responsible to complete credit applications. Must have relevant intermediary experience in respect of FAIS
• Mandarin speaking is a requirement of role and highly advantageous

ADDITIONAL INFORMATION

Behavioural Competencies

• Easily assumes team identity.
• Open to new ideas and methods.
• Progressive in thinking.
• Leads change.
• Structured and organised.  

Technical Competencies

• Credit assessment skills
• Business acumen
• Numerical skills and financial acumen
• Computer literate
• Negotiation skills