Job Opportunities at Sun International

Code/Reference N/A10299
Unit Wild Coast Sun
Location: Bizana/Port Edward
Job Purpose
The incumbent will be responsible for providing technical support to users including performing desktop software and hardware installation; troubleshooting problem areas (in person, or remotely) and providing end-user assistance where required and maintaining an adequate spare parts inventory of systems, subsystems and component parts used in repair work.
Education

• Grade 12 or equivalent
• Microsoft Certified
• 2-year diploma in IT or equivalent NQF Level 6 in IT

Experience

• Minimum of 2 year relevant IT industry experience:

• Able to work shifts and weekends
• May be required to work overtime in line with operational requirements

Skills and Knowledge

• Problem solving
• Assessing and evaluating information
• Initiative
• Decision-making skills
• Dealing with customers
• Technical acumen
• Risk Management skills
• Listening skills
• Telephone skills
• Understanding of Technology Operations
• Infrastructure Knowledge
• Client Computing
• Gaming Product and Service Knowledge
• Hospitality Product and Service Knowledge

Key Performance Areas

• Detect and respond to technical problems

• Maintain the business unit computer services and equipment ensuring the configuration of the environment is in line with best practice

• Make recommendations on computer products or equipment to improve products or equipment to improvecompany productivity
• Store a spare parts inventory of systems, subsystems and component parts used in repair work
• Respond to incidents logged by end-users that cannot be resolved telephonically

• Provide desktop support by using diagnostics to facilitate prompt resolution where possible

• Provide feedback to the service desk on resolution of incidents

• Coach end-users in the use of certain software

• Make preparations for the installation of software

• Install or update required hardware and software

• Update SOPS and communication with regard to resources

• Update repository standards

• Liaise with vendors with regards parts, repairs, services

• Escalate issues identified if relevant

Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

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Code/Reference N/A10468
Applications Accepted Until 2020-02-04
Unit Time Square
Location: Pretoria
Job Purpose
Responsible for the food preparation and presentation of exceptional culinary products for the restaurant / banqueting / hotel operations according to Sun International€™s operational excellence standards, procedural compliance and customer experience expectations.

Education

• 1-Year Culinary Certification or equivalent national qualification in culinary skills at Certificate level
• Membership with South African Chef€™s Association and other relevant culinary accreditation

Experience
6 months experience in culinary operation
Skills and Knowledge

• OE usage and storage
• Culinary Product Knowledge
• Cooking Methodology
• Legislation €“ food safety standards & regulations
• Environmental and sustainability standards
• Knife skills
• Waste management
• Stock control
• Basic Computer Skills

Key Performance Areas
Food Preparation

• Keep up to date with regards food products, trends and cooking methodologies required to deliver menus
• Prepare mise-en-place, conduct checks and preparations for service in line with SOP
• Support Chef de Partie in the daily operation and preparation of food / menu items according to recipe guidelines and preparation techniques €“ including preparation of vegetables, sauces, salads, cold starters; and hot dishes
• Control food stock and food cost in own section by minimising waste and off-cuts
• Check food stocks - reporting on shortages, throwing out food that is close to expiry and keep the fridge areas in good order.
• Resolve or report on any anomalies / spoilages to the required standards to management chefs

Culinary Governance standards

• Arrive at work ready for service dressed in relevant PPE with culinary tools / knives
• Identify issues with regards own work station appearance and functioning of equipment and systems
• Check cleanliness of own section or station
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes

Customer Engagement

• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Take guest orders accurately at the buffet
• Explain menu items
• Prepare food items for the guest and present in line with standards
• Educate customers on business unit facilities, products and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

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Code/Reference N/A10465

Applications Accepted Until 2020-02-03 

Unit Head Office
Location: Sandton
Job Purpose Responsible and accountable for the conceptualisation, design, creation and delivery of print and artwork for multiple business unit properties, including Customer Interface Screens (CIS), artwork for various marketing campaigns and direct marketing mailers. EducationBachelors degree / Diploma in marketing, graphic design is preferablePresentation of an artistic portfolio

Experience

• 3-5 years experience in print and digital design
• Additional experience in DTP is an advantageExperience using Adobe CS; Office for Mac; Photoshop; Indesign; Illustrator Skills and KnowledgeSI Company Information & Processes
• Adobe CS; Office for Mac; Photoshop; Indesign; Illustrator
• Computer literacy MS Office
• Proficient verbal and written communication skills
• Graphic Design
• Digital acumen
• Writing and drawing
• Team player but able to work independentlyProject managementConceptualising
• Designing
• Deciding
• Collecting information
• Developing stakeholder relationships
• Conflict handling
• Clerical administrative functions
• Checking / Attention to detail
• Making judgements based on information from the senses
• Adaptable
• Innovation
• Emotional resilienceExcellent organizational skills with the ability to operate on a wide range of topics and projects at one time

Key Performance Areas

• Research and analyze best design techniques and solutions to create graphics.
• Maintain up-to-date knowledge about latest graphic design techniques.
• Receive briefs and promotional requests from properties and business
• Allocate and prioritise requisitions
• Facilitate brainstorming sessions to share new design concepts, perspectives and ideas.
• Construct the conceptual design plan, concept and layout for gaming and other marketing promotions, ensuring content remains fresh and exciting
• Propose or provide advice on artistic designs and solutions
• Design and create enticing graphics for deliverables using relevant systems and tools
• Liaise with properties through Account Management with regard to concepts, ideas, deadlines, and promotional requirements
• Select audio, video, colours, animation, etc. for graphic design.
• Work with editors, producers and other designers to resolve technical and/or design issues.
• Present graphics solutions to relevant stakeholders and obtain approvals on final content against brief
• Be an ideas bank of new innovation and concepts to be used as a foundation for content in line with business requirements
• Close out any requests by quality assuring content and products prior to distribution to the units / relevant stakeholders
• Follow-through on progress with relevant stakeholders to ensure timeous delivery in line with agreed SLA
• Maintain relationships with key stakeholders (including Unit and Group Marketing management) by promptly resolving queries; requests
• Manage relationships with suppliers and agencies through regular engagements to ensure quality service delivery
• Report and provide feedback to management on progress and challenges

Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

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Code/Reference N/A10466
Applications Accepted Until 2020-02-04
Unit Head Office
Location: Sandton
Job Purpose
Responsible for evaluating, preparing page layouts, formatting, customising, PDFing, delivery and back up of custom high-end graphics, bespoke design requests and creative artwork, with the aim of ensuring final material is 100% technically correct and ready for print or publishing, for multiple business unit properties across the Group, in line with Company Corporate Identity standards. Artwork deliverables may include a range of bespoke covers, templates, logos, invites, newsletters, flyers, posters, brochures and art files.

Education

• Bachelor€™s degree / Diploma in graphic design, graphic arts, or graphic communications is preferable
• Presentation of an artistic portfolio

Experience

• 3-5 years€™ experience in DTP
• Experience using Creative Suite (including Photoshop, Illustrator and InDesign)

Skills and Knowledge

• Proficiency in Adobe Creative Suite i.e. Photoshop, Illustrator and InDesign.
• Technical specs, which would include the following:
• Size - Bleed, trim, type and image area, die traces & die lines.
• Colour - CMYK, RGB, black & white, spot colour, varnish, overprinting, knocking out, press compensation.
• Format - Jpeg, tiff, pdf, openfiles, etc.
• Resolution - Dpi and scale.
• Font - supplied or converted.
• Images and logo - format, size, resolution, colour.
• Extensive knowledge on retouching.
• An extensive knowledge of the Repro profession regarding both litho & digital processes
• Computer literacy €“ MS Office
• Proficient verbal and written communication skills
• Be able to organize visual elements.
• Have knowledge and aptitude to take a creative concept through to finality. (Rolling out a campaign across all collateral).
• Project management
• Financial acumen

Key Performance Areas
Desktop Publishing

• Understand the brief and ensure that all information and files are gathered at hand-over, if not ensure it is obtained from art director and/or production manager
• Evaluate and prepare project deliverables (on and offline documentations, art files and brochures) for translation following set quality standards.
• Co-ordinate planning to ensure deadlines are met and prioritise workflow.
• Gather existing materials or work with designers and writers to create new artwork or text
• Find and edit graphics, such as photographs or illustrations
• Verify source files and fonts and the conversion of files for print.
• Format and PDF documentation and artwork is checked 100% to technical specs, including:

• • place and resize localized screen dumps and art files,
  • generate indexes and tables of contents
  • selecting formatting, such as the size and style of type, column width and spacing
  • selecting and checking colours
  • scanning and editing photographs and other images.
  • producing graphics such as diagrams, charts and tables
  • re-sizing design elements to fit the page
  • making sure images are positioned near the relevant portion of text
  • making sure that each page, and the document as a whole, is uncluttered and well balanced
  • using electronic publishing technologies, such as Hypertext Markup Language (HTML) to convert documents to an internet-ready format.

• Complete own projects on time and in line with quality standards.
• Be aware and have full understanding of cost implications and sense of responsibility towards the client budget restrictions.
• Finalize formatted documents for printing or electronic publication
• Co-ordinate back up work and file correctly.
• Check that Websend is 100% correct; send file and email proof of delivery to Client Service and Traffic for tracking
  Administration Support
• Quality assure artwork produced against CI standards; as well as check proofs, or preliminary layouts, for correct spelling, punctuation, and grammar errors and make necessary corrections.
• Close out any requests and any related admin prior to distribution to the units / relevant stakeholder.
• Maintain and follow best practices for versioning control, naming convention and organization of graphic files
  Stakeholder Engagement
• Liaises directly with creative team and Traffic/Production Manager to determine deadlines, job instructions and design requirements to ensure timeous delivery in line with agreed SLA
• Provide daily feedback to the Traffic / Production Manager with regards project tasks status.
• Maintain relationships with key stakeholders (including Unit and Group Marketing management) by promptly resolving queries; requests
• Manage relationships with suppliers and agencies through regular engagements to ensure quality service delivery, when required
• Report and provide feedback to management on progress and challenges

Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

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Code/Reference N/A10469
Applications Accepted Until 2020-02-04
Unit
Location: Pretoria
Job Purpose
To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed
Education

• Grade 12 preferred or Grade 10 (with relevant experience)

Experience

• 2 years previous experience as a bartender

Skills and Knowledge

• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services

Key Performance Areas
Prepared Work Area

• Prepare mise-en-place, and conduct any other required checks and preparations for service
• Identify issues with regards the bar display and surrounding areas in terms of appearance/ functioning of equipment and systems
• Stock bar for service
• Check cleanliness of own section or station

Service Execution

• Keep up to date with regards food products, trends and drinks methodologies required to deliver menus
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures
• Take guest orders accurately and timeously and place in the system
• Explain menu items and make recommendations with regards beverage menu
• Mix drinks and present beverage in line with guest order and outlet standards
• Be attentive to guest requests
• Clear glasses after guests have completed their drinks
• Provide billing to guests
• Conduct cash-ups at the end of service
• Complete beverage stock sheets each shift
• Leverage opportunities to upsell on promotional items

Bar Standards

• Understand and conduct all tasks in line with F&B standard operating procedures
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes
• Conduct daily stock counts of bar smalls
• Resolve or report on any anomalies to the required standards
• Report on any breakages at the end of the shift

Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.