Job Vacancies at Absa Group

Job Summary

To provide non-product social media, internal and external communications specialist support, including media relations and positioning, to promote RBB and its strategic business objectives. This function will be fulfilled through the planning and timeous delivery of strategic integrated business communications solutions and interventions, with the purpose of protecting and enhancing the reputation of RBB/Absa among its stakeholders. In consultation with the Lead: Strategic Communication and other internal stakeholders, develop an integrated communication and non-product social media approach that encompasses effective internal and external communications

Job Description

Accountability:  Integrated Communication delivery: Internal

• Manage and execute internal communications and campaigns specific to RBB, based on business goals and objectives.

• Manage and optimise internal communication channels to improve the flow of information within and between the business unit, the business division and the Group.

• Work with the BU leadership team to create communication opportunities that will ensure consistent and regular engagement with employees.

• Writing and editing of communication artefacts.

Accountability:  External communications

• Work with the wider RBB Strategic Communications team to foster constructive and positive relationships with the media, including assisting the team with the writing and sub-editing of press releases and articles.

• Facilitate the creation of a proactive media agenda for the business unit and its leadership team by overseeing the creation of a media schedule comprising thought leadership articles, newsworthy announcements and other material to be prepared around certain identified themes.

• Assist with the reactive media query process, including the crafting of responses and approvals.

Accountability:  Non-Product Social Media

• Raise the public profile of the RBB by maximising the exposure on social media platforms.

• Leverage non-product elements such as corporate social investment projects to social media users.

• Proactively manage reputational issues on social media, including advising RBB on how to approach crises.

• Anticipate and mitigate crises and, where necessary, assist RBB with crisis management.

• Function as the intermediary between the relevant business unit and stakeholders in obtaining information to respond to non-product queries and complaints.

• Work the wider Absa social media ecosystem to ensure a holistic approach the management of social media.

Accountability:  Content Management

• Project-manage communication interventions and oversee the output of materials such as media releases and the execution of events such as stakeholder engagements.

• Implement checks and balances to ensure that all communications content is of a consistently high standard, with no grammatical, spelling or factual errors, and written with the intended target audience in mind.

• Ensure that all communications material is archived in a centrally accessible repository.

Accountability:  Relationship building

• Foster and consolidate a network of effective relationships with external stakeholders, including the media, corporate social investment projects, and fellow communication professionals in the organisation.

  • Develop and maintain robust relationships with internal stakeholders at all levels, including colleagues within the business unit and the business division.

  • Manage conflicting and complementary expectations from different stakeholders to forge solutions that are acceptable to all parties.

  • By maintaining effective relationships within and outside the business, be receptive to incorporating new ideas, techniques, trends and knowledge, where practical, to ensure the constant implementation of best practice within the business unit.

Education

Bachelor`s Degrees and Advanced Diplomas: Communication Studies and Language (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

Optimise the profit and economic value of a portfolio of clients with high growth potential and mid corporate requirements by focusing:

a) Origination efforts to acquire new clients plus up-selling to existing client base; and

b) Coverage efforts to solution a designated number of clients

Key Accountabilities:

Relationship Management

• Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.

• Establishing, leveraging and maintaining strategic relationships with clients and coordinate client relationships and interaction with clients across Ab.

• Assume primary responsibility for understanding the client’s business at a strategic, tactical and operational level.

• Maintain primary ownership of a portfolio of client accounts, differentiated by the level of complexity of the client base.

• Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients

• Make effective use of the client planning and solutioning tools (Sales tools) to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.

• Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and Product specialists) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value Proposition (CVP) for Accounts.

• Track and monitor the financial performance of the portfolio by utilising the Sales Funnel.

• Apply risk-based pricing for all new sales and pricing reviews in line with the RBB pricing policy.

• Operate and position Commercial in a dynamic and highly competitive market place by interacting with all relevant stakeholders driving key initiatives to secure client retention and growth.

• Achieve sales targets relevant to the strategic initiatives and drivers of the Accounts portfolio.

Client Solutioning

• Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.

• Originate and close deals within Commercial.

• Manage the credit approval process

• Stay abreast of trends in these sectors and translate these into customer strategies and solutions.

• Establish and maintain a high profile as an authoritative source of market intelligence in the industry.

• Maximize cross sell and up sell of relevant Absa group product set, through effective use of Client Franchise Teams.

• Own strategic pricing across the bank’s full spectrum of product set

• Manage live / active transactions (advisory, financing etc.) by working in or coordinating deal teams to ensure objectives are met and the product / service / solution is of a high quality and is delivered.

• Stay abreast of new industry developments and clients' market position.

Manager Risk Assessment

• Adhere to the bank's policies and procedures and ensure compliance.

• Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

• Responsible for the obtaining and scanning of all KAMLS and other on-boarding documentation relevant to the deals that the RE has on boarded.

• Ensure that all outstanding collateral conditions are met.

• Manage high credit risk clients in conjunction with the credit team by conducting regular client reviews.

• Apply appropriate solutions according to the risk profile and credit appetite within the industry

Competencies:

• Values Driven

• Digitally Empowered

• Customer Obsessed

• Exceptional Team Player

• Creative Problem Solving

• Drives Results

• Pan African Citizen

Minimum Requirements

• B-degree in Commerce/marketing/Finance or equivalent NQF level 7 or higher qualification

•  5 – 8 Years of Sales and financial experience in a commercial or corporate banking environment

• At least five (5) years’ experience in evaluating and understanding complex company financials and other economic trends.

• At least five (5) years’ experience in structuring a good complex credit solution and guiding the credit process with the required parties.

• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

General

• The appointment will be made in line with the Divisional Employment Equity strategy.

• There is no referral payment option with this requisition.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives

Job Description

Risk Management: Providing Subject Matter Expertise to Resilience Risk types, with key focus on Technology, Cyber and Information risks, including the assessment thereof | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders | Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

The purpose of the role is to provide specialist advice and support in IT systems analysis in order to elicit, document, analyze, communicate and validate requirements for changes to business processes, products, policies and information systems.

Job Description

Key Accountabilities:

• Understand stakeholder requirements and business objectives
• Provide strategic guidance to clients on Credit Risk System and general technology
• Provide strategic advice on how best to use technology to achieve goals
• Manage Credit Risk system changes and collaborate with in-house technical staff
• Assist Stakeholders through the change-management process
• Provide expert technical assistance to stakeholders
• Meet with stakeholders to determine project requirements and goals
• Provide assistance with technical issues and investigate system related queries
• Revise existing systems and suggest improvements
• Design, test, implement and monitor changes
• Prepare and keep documentation updated
• Prior experience in basic programming languages
• Prior experience using data driven decision engines (TRIAD, BLAZE, POWERCURVE etc.)
• In-depth understanding of the Credit Risk lifecycle

Competencies: 

• Applying expertise and technology
• Relating and networking
• Presenting and communicating information
• Creating and innovating
• Formulating strategies and concepts
• Adapting and responding to change
• Delivering results and meeting customer expectations
• Entrepreneurial and commercial thinking
• Meticulous approach to work
• Detail orientated
• Problem solving skills, ability to trouble shoot complex system issues
• Analytical thinker
• The ability to multi-task and work under pressure while producing accurate outputs
• Self-motivated and requires very little supervision

Abilities/Requirements:

• Ability to travel between sites
• Credit Risk experience
• Decision Engine or Rules Engine exposure
• Basic IT Programming knowledge
• Software consultancy background

Education and Experience Required

• B-degree in (Business, Risk Management or Computer Science) or equivalent NQF level 7 qualification
• Experience using data driven decision engines
• Programming skills to create credit rules in risk software would be an advantage
• Minimum of 5 years’ experience in the deployment of systems and tools to manage credit and risk.

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Job Description

Seasoned professional to join IBD team as a Manager Risk and Governance. Will focus on operational risk for Trade finance and related IB activities and be responsible for:

• RISK IDENTIFICATION: Guide IBD front office and support functions in identifying current and emerging material inherent operational risk exposures.

• CONTROL EVALUATION: Facilitate the rigorous assessment of the effectiveness of process checks and system controls in place to mitigate the material inherent risks identified. 

• CONTROL ENVIRONMENT REMEDIATION: Advise on the augmentation of existing controls as well as the design and implementation of new controls required to sufficiently mitigate material gaps.

• RISK PROFILE REPORTING: Lead in the compilation of the IBD Risk Profile by partnering with risk teams from other control areas that impact IBD as well as with 2nd-line Operational Risk. Escalate above-appetite risk exposure to senior management.  

This role is suited to an individual with exposure to  strong controls testing, process design and project change management skills. A tertiary degree in Business (or related studies) with post-graduate qualification in Accounting or Risk Management coupled with min 4 years Investment Banking operational risk or audit experience. In depth understanding of trade finance processes ideal.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide business with innovative, customer centric, efficient and sustainable business architecture and process designs by extensively collaborating with experts from different fields and business representatives of the end to end value chain.

Job Description

Process Engineering

•  Create high-quality process designs to improve customer experience, process efficiency, and process excellence. Identify operational gaps and opportunities in relation to customer experience, cost, revenue, and control
•  Create high-quality process design work, ensuring a data-driven approach, customer and business impact, and timely delivery of agreed outputs.
•  Conduct a thorough investigation to produce a qualified and quantified view of customer value, pain points, and priorities in relation to business strategy
•  Define success criteria for process performance in terms of customer experience and company strategy (quality, cost, service levels)
• Identify the most appropriate method and tools for solving a specific problem and scope e.g. analysis, new design, reengineering, Lean, Six Sigma
•  Ensure adherence to and compliance with governance, risk policies, procedures, and compliance policies

Accountability: Deliver & Support

•  Create and maintain a centralised process and knowledge management repository and provide access as required to stakeholders in the organization.
•  Own the IT reference processes: Update processes, communicate changes and ensure that reference processes are leveraged across IT through deployment and usage of processes and related documents in the organization.
•  Analyse project successes and root causes of failures to streamline processes in all phases of project management.
•  Monitor process performance based on defined parameters / conduct process performance diagnostics to identify improvement opportunities.
•  Work towards continuous process improvement and the enhancement of quality and consistency of IT processes and methods across the organisation.

Qualifications

• Bachelors Degree in Manufacturing, Engineering or Technology

Added Advantage:

•  Engineering degree or honours degree
•  Lean or six-sigma qualifications
•  Design and innovation training and experience
•  Business Analysis experience
•  Agile training and experience
•  Casewise, Aris, I-Server (Visio process mapping)

Experience Level

• 3 - 5 years

Education

Bachelor's Degree: Manufacturing, Engineering and Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The purpose of the role is to be responsible for working with Barclays Africa’s business areas to identify, investigate and analyse problems faced by business/product owners. Based on the analysis the Business Analyst needs to propose a solution, to fully address the business requirements needed to optimize the business.

Job Description

Key Accountabilities 

Accountability:  Project Establishment Initiation Activities

• Develop design principles based on the initial brief and scope provided by the Project Owner, Business Sponsor and Project Manager.
• Support the Sponsor/Project Owner in their efforts to guide the project's implementation activities, including the requirements planning stage and assist the Product Owner and Project Manager in the management of change requests.
• Provide input to the business areas impacted by projects and changes about updating of circulars and manuals, when changes to operational policies, procedures and processes occur.
• Build and maintain relationships with line role players by communicating regularly and working closely with them to elicit business requirements, evaluate and recommend possible business solutions, make assessments and produce feasibility analysis.
• Identify project risks either by consultation with key stakeholders and/or a risk assessment workshop and develop mitigating action plans in agreement with the project Sponsor/Project Owner/Project Manager (PM), thereafter document such risks and actions in the project risk register for on-going monitoring.
• Receive the necessary information for allocated projects from the PM, including the Concept and project scope.  Assist in ensuring that the definition of the project scope and all other documentation needed in the Project Concept and/or Project Charter document/s is aligned by facilitating a project definition workshop with the Product Owner and other Stakeholders.
• Develop hypotheses to achieve project goals based on the outcomes of the project definition workshop and use these to guide the fact gathering and analysis.
• Ensure all the business requirements, evaluations and recommendations of possible business solutions, assessments and feasibility analysis are documented, circulated and signed off by the relevant stakeholders and handed over to the PM and IT for use in defining and designing the project.
• Assist the PM by providing advice, investigating, as well as, timelines and plans for the Project.
• Facilitate workshops in conjunction with the PM in order to obtain business user requirements in terms of the proposed end state of the project so that the project is suitably defined, designed and implemented.
• Project manage a sub-project or work stream, when required to do so by the PM.
• Assist the Project Manager (PM) to provide information, when required, in order for the PM to generate weekly/monthly or adhoc status reports, using input from project teams for reporting to Project Office/Sector Change Council for the purpose on reporting progress on the project in terms of work completed/still to be done, risks, issues, plans, etc.
• Provide and update UAT reports on a Daily, weekly and monthly basis during UAT testing periods and provide the information to the PMs.

Accountability: Requirements Definition

• Analyse the “as is” “business architectures”, to identify any issues, opportunities, etc. This includes the analysis of existing products & services, the procedures and business rules, the organisation structures, functions, roles & responsibilities, the business processes & procedures, the IT systems functionalities, performance and measurement metrics.
• Investigate and perform a business needs analysis, by interviewing the product or business process owners, to determine business requirements and identify possible alternatives and or solutions to achieve these requirements.
• Perform a “root cause” issues analysis with key stakeholders by either conducting interviews or workshop to further evaluate and identify solutions and/or alternatives to meet the business requirements and document all findings to assist with project definition, design and build.
• Assist the PM to set up and facilitate workshops with relevant stakeholders to gather, identify and document the project and business owner requirements to be used in the project definition, design and build.
• Investigate options available, best practices, alternatives etc. and obtain up to date information in relation to the project requirements / objectives by referring to internal and external parties to ensure the best solution is considered and identified for the project.

Accountability: Solution Analysis and Design Activities

• Design the “to be” business architectures by using the identified design principles and document the ideas by working through increasing levels of design detail (i.e. conceptual/high level/detailed design levels).
• Identify and design new and/or improved business process systems and/or procedures to deliver project goals by ensuring that the best solution is considered and identified for the project.
• Undertake a feasibility and impact analysis of solutions identified (people, process, and system infrastructure) with key stakeholders, internal, external and technology staff to further define project requirements for the definition, design and build of the project. Call for support from IT solution design teams where technical designs are required.
• Identify IT interfaces and IT integration points to ensure integrated functional specifications, by consulting and work shopping with the IT System Analysis teams, Group Strategy, Enterprise Architect, Vendors, etc.
• Design and provide IT-systems functional, non-functional and service level requirements, Business Requirement Definition documents (BRDs), use cases, etc. based on the evaluations, meetings, assessments and requirements analysis undertaken during the earlier stages of the project analysis stages, for use by the PM and project team to design, build, test and implement the project.
• Provide a functional decomposition of identified requirements through consultation with stakeholders to ensure that the business requirements be developed and delivered by the project.
• Validate documented solutions in a walk-through workshop with stakeholders, compare the ABSA architectures, to ensure the solution is compliant in terms of required standards, design, and fit to the Enterprise Architecture.

Accountability: Assessment and Validation of Solutions Activities

• Review the systems-management function results, after the IT systems integration testing (SIT) by IT staff, to ensure that the technology solution meets the business requirements.
• Compile Test Plans and Test cases for User Acceptance Testing.
• Co-ordinate user acceptance testing with regard to requesting for securing and contracting User testers with the Product Owner and Product Manager, identifying the test location, arranging the relevant access rights, conducting and co-ordinating the UAT testing where applicable,  and by documenting all results and where required perform User Acceptance Testing (UAT) as undertaken and stipulated by the Africa Technology methodology.
• Assess the solution/s by benchmarking with Industry and Absa to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.
• Evaluate the vendors' products/solutions and the integration capability of the products/ solutions with ABSA to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.
• Perform all other duties as reasonably assigned.

Education and experience required

• Relevant B. Degree or equivalent NQF level 7 or higher qualification
• At least 3 years work experience in the Financial Industry would be advantageous
• At least 3 - 10 years business analysis/business consulting experience
• Solid knowledge & understanding of Project principles, practices, disciplines specifically the contents of Business Analysis Book of Knowledge (BABOK)
• Previous direct involvement in business-change projects would be advantageous

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised