Job Vacancies at Bidvest Bank

PRIMARY PURPOSE

• Performs a full management function of bankers and support in respect of general business banking products in accordance with internal banking processes and general compliance regulations, to ensure continuous business growth and client retention.

TECHNICAL COMPETENCY REQUIREMENT

Minimum Requirement:

• Financial Acumen: Ability to evaluate the impact of a business decision on the business' financial statements, and financial wellbeing in the long term.
• Business Development: Understanding and utilising economic, financial, industry, and organisational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans. Ability to execute Sales strategy.
• Client Engagement & Relationship Management: The ability and willingness to work as part of a team. Developing solutions in collaborative processes supporting sales and service teams across clients to create value for the Bank.
• Trend Management: The ability to analyse data and extrapolate trends with regard to large sets of data, ensuring that the right conclusions can be drawn and the right decisions made. Client Engagement & Relationship Management.
• People & Team Management: The competence to manage the day-to-day team operations, assist with resource allocation and provide input into goal setting to drive the delivery and achievement of daily targets as per defined quality standards. Provide coaching and on the job training on products, systems, and processes to enhance team capability and skills.
• Devise Sales Approaches and Solutions: The ability to develop sales solutions or taking courses of action that appropriately consider available facts, constraints, competitive circumstances, and probable consequences; clearly connecting solutions to business needs.
• Service Level Management: Understanding the importance of adhering to service level agreements and the impact of non-adherence thereto on customer relationships, customer service and the Bank's reputation. Ability to communicate effectively at all levels.

REQUIRED MINIMUM EDUCATION AND TRAINING

• BCom Degree
• Banking qualification and FAIS RE1 and RE5

REQUIRED MINIMUM WORK EXPERIENCE

• 5 - 8 years Banking experience - risk, credit
• 3 - 5 years Management experience

KEY PERFORMANCE AREA (KPA)

• FINANCIAL MANAGEMENT
• Achieve long-term, medium-term and short-term budget goals and target
• Set and manage targets for the team
• Ensure ongoing margin and fee management
• Minimise expenditure and manage cost effectively
• Contribute to the development of budget
• Establish sales objectives by creating a sales plan and team targets in support of regional objectives
• Provides input into deal structuring and credit proposals for business clients credit facilities, including overdraft; asset-based finance and trade finance
• Oversight of ongoing credit management and remedial credit management of bank clients in the region
• Determine targets for revenue growth
• Identify new business opportunities to ensure opportunities are aligned to the strategy of the bank
• Propose and/ or implement innovative ideas to enhance business results
• Identify and implement on opportunities for revenue growth

CUSTOMER CENTRICITY

• Manage relationships internally and externally
• Manage client compliments and complaints
• Client visits with bankers
• Develop and ensure implementation of practices which builds service delivery excellence
• Monitor and coach behaviours that ensure a service culture
• Maintains and expands customer base
• Identifying new customer opportunities
• Drive a culture that enhances and broadens customer value proposition, service, delivery and client engagement in line with the business banking product overall strategies
• In collaboration with Regional Head and Marketing, define a regional marketing strategy to increase the brand of the organisations in the regions
• Identify customer needs in order to increase the share wallet by providing input and product offerings design
• Monitor actual achievements and failures of the customer experience standards in the region on an on-going basis by reviewing the pertinent customer metrics (retention rates, complaints, survey results)
• Contribute to sustaining a competitive edge through external networking, benchmarking, and representation on related forums.
• Drive and implement adoption of Bank Service Standards

OPERTIONAL EXCELLENCE

• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence
• Provides input into product development by identifying new product opportunities; and/or product/ packaging, and service changes
• Establish an effective and efficient sales and service platform with relevant functions to achieve business performance which are in line with the Bank’s standards and compliance policies
• Support regional head to identify and take responsibility for the assigned principal risks relevant to the area
• Communicate the strategy, plans and ideas to the business banking team

PEOPLE LEADERSHIP

• Communicating job expectations, planning, monitoring, appraising and reviewing job contributions
• Manage team in respect of recruitment decisions, performance moderation, talent
• management process, disciplinary action, recognition and retention of employees
• Build team succession plans for roles in own area and influence resource planning
• Ensure timeous, clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth culture
• Implement talent management practices in line with HR policies and procedures
• Provide direction, coaching, and regular feedback to employees to improve performance and implement performance improvement initiatives
• Ensure that skills are transferred in specific function
• Ensure effective conflict resolution and respond to any complaints or concerns timeously
• Coach to improve performance and develop skills of team members
• Motivate and keep team engaged and coach to discuss career progression

REPORTING

• Accurately complete required daily, weekly and monthly reporting
• Input on regional Manco reporting
• Activity measurement
• Trigger report measurement
• Exception reporting
• Expired FICA and facility reporting
• Collateral reporting

LEARNING AND GROWTH

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
• Promote awareness and ensure adherence to all policies and procedures
• Drive the requisite organizational culture in the business in line with the Bank’s Values and Culture

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 PRIMARY PURPOSE

• To provide technical support for the region to ensure operational requirements of client base is satisfied. As specialist leader provide expertise and decision making for the region, Maintenance Monitoring Unit (MMU) and Vehicle Trade Centre (VTC) with respect to technical fleet activities before, during and after end of contract.

TECHNICAL COMPETENCY REQUIREMENT

•  Good technical knowledge of vehicles
•  Negotiation Skills
•  Third party/supplier management
•  Control and manage flow of work
•  Analytical – pay meticulous attention to detail
•  Discipline – meet deadlines
•  Resilient – manage pressure, adaptive to a changing environment
•  Incumbent to exercise judgement within defined parameters
•  Computer literacy skills
•  Good knowledge of FML service, legislation, policies and procedures
•  Ability to manage pressure on a day-to-day basis
•  Excellent communication skills (both verbal and written)

REQUIRED MINIMUM EDUCATION AND TRAINING

•  Matric
•  Diploma in Fleet Management/Road Transport Management (Preferred), or
•  Tertiary qualification in Fleet/Mechanical (Diesel, Petrol, Auto Electrical)

REQUIRED MINIMUM WORK EXPERIENCE

•  3 – 5 years experience within the Fleet industry, preferably within Leasing Environment
•  Proven technical experience

KEY PERFORMANCE AREA (KPA)

Customer Centricity

•  Liaise with customers regarding queries, concerns or issues of a technical nature (if required)
•  Follow-up and collaborate with other functions and suppliers to improve customer satisfaction in the region.

Operational Excellence

• Technical service delivery to contract requirements
•  Be familiar with the respective customer contractual obligations and liaise between region, MMU, suppliers and customers to drive outcomes.
•  Inspect new vehicles to ensure adherence to vehicle specifications prior to delivery to customers.
•  Manage the maintenance contracts ensuring that vehicles are maintained and inspected as per contractual obligations. Manage service due and COF reports.
•  Manage Fleet availability and serviceability, liaising with suppliers to support the regional operations team in scheduling and executing unscheduled maintenance and accident repairs as per contract requirements.
•  Follow-up on accident repairs ensuring quality and service levels is met.
•  Manage the termination (end of contract) process and compile an End of Contract report (including physical condition of vehicle, estimated repair costs, technical report, etc.)
•  Participate in resolving incidents, co-ordinating actions and monitoring the end to end resolution to ensure contractual conditions are met. All incidents to be managed according to SLA timelines.
•  Ensure all client and supplier queries with regards to repairs and maintenance of the fleet are attended promptly.
• Supplier service delivery management
•  Engage suppliers within the region to identify suitable service providers.
•  Manage 3rd party maintenance contracts in alignment with customer contractual obligations.
•  Review supplier quotations and negotiate lower labour rates and parts pricing for scheduled and unscheduled maintenance and/or repairs with preferred suppliers.
•  Set quality expectations for timeframes, workmanship and output delivered by suppliers, ensuring the best possible outcome for the customer.
•  Effectively manage, co-ordinate and follow up on unscheduled maintenance and accident repairs on vehicles, monitoring the quality of supplier service delivery.
•  Undertake vehicle inspections at service providers to monitor work being done, delivery timelines and ensure minimum downtime of vehicles.

Information & Record Keeping

•  Ensure completeness of documentation including inspection sign-off documents (Bidvest and Customer), body builder documents, certificates, etc.
•  Keep complete and accurate records adhering to the relevant electronic or manual processes and filing standards.
• Governance, Risk & Compliance

Quality Management & Audits

•  Inspect vehicles after being repaired at panel beaters for quality workmanship.
•  Complete fleet audits on corporate and parastatal customers as and when required.
•  Manage and resolve quality control issues during vehicle maintenance or accident repairs overseeing supplier service delivery, ensuring quality standards are met.

Compliance, Risk & Control

•  Manage 3rd party maintenance contracts by reviewing invoices for correctness (body repairs and mechanical repairs).
•  Verify repair quotes to ensure validity (if work is required), accuracy and fair cost meeting quality standards.
•  Scrutinise supplier invoices and ensure that work was performed by performing physical checks on the vehicles.
•  Supplier selection in line with Retail Motor Industry (RMI) guidelines
•  Comply with health and safety regulations, processes and procedures.
•  Perform physical inspections to verify information e.g. stock counts at service providers, accident damage etc.
•  Follow up on outstanding re-bills to ensure purchase orders are received timeously.

Stakeholder Management

Collaboration & Supplier Management

•  Technical liaison between the region and the Managed Maintenance Unit (MMU) including suppliers and customers.
•  Assist with all interdepartmental challenges to facilitate a well maintained fleet to contract requirements and customer satisfaction.
•  Co-ordinate with vendors and service providers to provide the relevant services e.g. panel beaters.
•  Establish and maintain relationships suppliers, meeting regularly and setting standard and quality expectations and compliance with service delivery standards.

Data Analysis & Reporting

•  Responsible to collate hours for all Material Handling Equipment (MHE) units.
•  Prepare operational reports timeously as per requirements, e.g. end of contract, sale and lease back reports.
•  Compile Daily, Weekly & Monthly Technical reports on vehicle breakdowns/inspections/evaluations, etc.

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PRIMARY PURPOSE

• Performs financials analysis and interpretation, deal structuring and recommendations to credit.
• Supports the Bankers to structure credit applications, as well as the management of existing portfolio (essentially income generating / monitoring)

TECHNICAL COMPETENCY REQUIREMENT

• Financial analysis and interpretation
• Planning/organizing
• Attention to detail
• Effective time management
• Interpersonal skills
• Verbal and written communication skills
• Relationship Management
• Reporting

REQUIRED MINIMUM EDUCATION AND TRAINING

• BCom Degree/ Advanced Diploma in Accounting/Finance/Credit
• REQUIRED MINIMUM WORK EXPERIENCE
• 3-5 years banking/credit experience

KEY PERFORMANCE AREA (KPA)

Financial Statement Analysis

• Accurate and comprehensive assessment of the background needs and affordability of a credit application
• Analysis of financial information and preparation of financial models to determine deal feasibility and potential returns
• Preparation of credit paper and reports
• Assisting in deal presentation to the relevant Credit committee
• Management and oversight of deal execution, including finalization of all deal conditions (fees etc)
• Generate Financial Ratios

Risk and Compliance

• Adherence to legislation and regulatory requirements
• Ensure compliance with Credit Sanctions
• Complete all compliance training within laid down timelines
• Ensure accurate preparation and signing of all legal agreements and documents
• Conduct research of various industries, best practice methodologies and changes in markets thereby identifying risk to adjust areas in the business timeously
• Ensure operational risk management and mitigate risks
• Relationship and Stakeholder management
• Develop and maintain relationships with internal stakeholders in order to deliver services in accordance with the expectations of the organization
• Interpret business/customer requirements and address customer queries and challenges to provide timeous and relevant solutions
• Interacting with other areas of the bank in acting as a catalyst in driving the changed initiatives in ensuring compliance with agreed risk parameters as set out in the bank’s strategy
• Advise and educate clients on the solutions on financing and providing fleet products to maximize the revenue that can be generated for Bidvest and providing the client with a workable solution
• Correctly anticipating and interpreting the customers’ business requirements to provide relevant timeous solutions (research the client’s business and industry in order to be prepared and add value to the solutions provided

Reporting

• Prepare detailed reports and documentation for loan proposals
• Presenting findings and recommendations to management and loan committees

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 PRIMARY PURPOSE

• The role is responsible for managing an assigned credit portfolio, ensuring the effective implementation and consistent application of credit policy, credit controls, risk management, and compliance with regulatory and organizational standards.
• The Credit Manager oversees the credit granting process to ensure sound credit decisions, the consistent application of credit policy, and the maintenance of a healthy and profitable lending portfolio that supports business growth while minimizing financial risk.

TECHNICAL COMPETENCY REQUIREMENT

•  Ability to evaluate borrower creditworthiness through financial, business, and risk analysis.
•  Skilled in interpreting financial statements, cash flow, and ratio analysis to support sound lending decisions.
•  Applies and enforces the bank’s credit policies, risk appetite, and lending standards consistently.
•  Understands key banking regulations (Basel III/IV, IFRS 9, AML/CFT, National Credit Act) and ensures compliance.
•  Monitors and manages loan portfolios to maintain asset quality and minimize credit losses.
•  Proficient in Corporate, Commercial, Business Banking, Trade Finance, and Forex credit products.
•  Evaluates adequacy and enforceability of collateral and ensures proper documentation.
•  Structures, assesses, and approves credit proposals within delegated authority, balancing risk and profitability.
•  Utilizes banking systems and credit tools effectively for analysis, monitoring, and reporting.
•  Identifies, restructures, and manages distressed accounts to minimize losses.
•  Prepares accurate reports on exposure, delinquency, and portfolio trends for management insight.
•  Aligns credit pricing with risk-adjusted returns and financial KPIs.
•  Leverages digital tools and analytics to improve credit assessment and decision efficiency.
•  Aligns credit decisions with the bank’s strategic objectives and profitability goals.
•  Ensures completeness, compliance, and enforceability of credit and loan documentation.

REQUIRED MINIMUM EDUCATION AND TRAINING

•  Bachelor’s degree in finance, Accounting, Economics, or Business Administration.

REQUIRED MINIMUM WORK EXPERIENCE

•  Minimum of 5–8 years’ experience in credit assessment, risk management, or portfolio management within a banking environment.
•  Strong understanding of Corporate, Commercial, Business Banking, and Trade Finance products.
•  In-depth knowledge of credit risk frameworks, financial analysis, and banking regulations.

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PRIMARY PURPOSE

• Responsible for the company secretarial function and responsibilities may include other administrative requirements of the
• organisation. Responsible for ensuring that all statutory requirements and particularly those specified by the Company's Act are
• complied with.
• The Executive Head - Legal and Company Secretariat is a key leadership position within the bank's legal department. This role is
• responsible for providing strategic guidance, legal advice, and overseeing the company secretarial function. The Executive Head
• plays a crucial role in ensuring legal compliance, managing legal risks, and safeguarding the bank's interests.

JOB DESCRIPTION

• Legal Counsel:
• Provide efficient effective legal support services, advice and guidance to the Board, the bank's senior management team as well as
• any other business units
• Analyse and understand complex legal and regulatory risks that could affect the bank's operations and activities.
• Draft and review of contracts, agreements, and other legal documents to protect the bank's interests.
• Stay updated with new laws, regulations, and industry developments, and advise the bank on potential impacts.
• Development of legal strategy and policies.
• Management and coordination of the IP Portfolio.
• Manage legal disputes, litigation, and regulatory investigations in coordination with external legal counsel.
• Ensure adherence to corporate governance principles and legal compliance across the organisation.
• Company Secretarial Function:
• Oversee the company secretarial function, ensuring compliance with statutory requirements and corporate governance standards.
• Prepare and manage board and committee meetings, including agenda setting, minutes, and resolutions.
• Maintain accurate records, registers, and filings as required by law and regulatory authorities.
• Advise the board of directors and senior management on corporate governance matters and best practices.
• Coordinate the appointment, induction, and training of board members and ensure effective communication between the board and
• management.
• Regulatory Compliance:
• Monitor and interpret banking and financial regulations to ensure compliance.
• Develop and implement policies, procedures, and internal controls to mitigate legal and regulatory risks.
• Collaborate with internal stakeholders to ensure proper implementation and adherence to compliance standards.Liaise with regulatory authorities and respond to inquiries, examinations, and audits.
• Team Leadership and Development:
• Lead and manage a team, providing guidance, mentorship, and professional development opportunities.
• Foster a culture of excellence, teamwork, and continuous improvement.
• Recruit and retain talented professionals to support the bank's operations.

QUALIFICATIONS

• Post graduate Diploma and Professional in Management Sciences/ Generic Management
• Registration / NQF level 8
• EXPERIENCE: 12 YEARS
• PROFESSIONAL BODY
• LSSA - Law Society of South Africa
• PROFESSIONAL QUALIFICATION
• Attorney

COMPETENCIES

Behavioural Competency

• Consistently achieve results, even under difficult circumstances, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm and holds self and others accountable to meet commitments
• Favours data and imperial evidence over opinion and/or intuition, making connections between data and business results. Making data-led decisions, commercialising data.
• Step up to address difficult issues, saying what needs to be said. Consistently act in accordance with moral, ethical, professional standards and is authentic in one's interaction with others.
• Meeting and exceeding customer needs while cultivating relationships that secure commitment and trust, ensuring that the customer perspective is a driving force behind business decisions and activities.

Leadership Competency

• Provide excellent leadership and/or management to help others explore and perform at their best. Motivate, develop and inspire self and others to be creative and achieve high performance whilst still having have fun.
• Recognising and responding positively to the need for change, identifying opportunities for change and moving quickly and efficiently in response to nonstop change

Technical Competency

• Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
• Provides information people need to know to do their jobs.
• Provides individuals information so they can make accurate decisions. Is timely with information.
• Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and
• listening skills. Relating to or using analysis or logical reasoning.
• Systematically exploring and reviewing information in order to discover meaningful patterns that assist to complete a task or make a decision.

Discipline

• Support Services. Risk and Compliance. Support Services.

Area of Experience

• Company Secretarial Leadership Essential. Legal Leadership Essential. Executive Experience Essential.

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PRIMARY PURPOSE

• Key Accounts Manager must cultivate strategic partnerships to drive business growth, leveraging collaborations with internal stakeholders and with other companies to expand market reach.
• Execute on Alliance Banking Strategy and associated delivery plans. Business integration and operational implementation through the achievement of business objective.
• Responsible for managing both the increase revenue and cost management for the business unit.
• Market share growth within the Alliance Banking environment.
• Working closely with operational support teams (Compliance, Risk, Finance, Treasury, Card and Payment) and IT Partners.

TECHNICAL COMPETENCY REQUIREMENT

• Research and Information Gathering
• Value chain Management
• Service and Capability
• Innovation – identification of operational opportunities to automate
• Fundamental understanding of regulatory framework and requirement
• Governance Framework and Processes
• People (stakeholder) Management
• Excellent organisation and time management skills.

REQUIRED MINIMUM EDUCATION AND TRAINING

• Bachelor’s Degree
• FAIS RE5

REQUIRED MINIMUM WORK EXPERIENCE

• 3-5 years minimum in the same role
• 3-5 years minimum in the financial services industry
• Proven track record of success in building strategic partnership

KEY PERFORMANCE AREA (KPA)

FINANCIAL MANAGEMENT

• Monitoring financial control over Alliance Partnerships based on strategic requirements.
• Monitoring Alliance Partnerships and performance against budget.
• Ensure Alliance price points are implemented and appropriately charged to partners and outstanding debts | overruns are billed and collected.
• Implement revised pricing once confirmed by Pricing Committee.
• Implementing new opportunities identified by Head of Personal Alliance.

CUSTOMER CENTRICITY

• Managing Alliance projects (non-technology elements) input into negotiating agreements to reach deals which will increase distribution channels for the Bank’s product and services as defined within Alliance Partnership Framework.
• Execute on developed joint business plans and communicate clear commitments around marketing, lead generation and sales alignment.
• Manage a close internal stakeholder engagement.
• Interpret business | customer requirements to successfully execute.
• Cultivate strong relationships and act as primary point of contract for relevant Alliance Partnerships to ensure customer satisfaction.
• Consistently communicate the Bank’s value proposition with all Alliance Partnerships.
• Execute on the commercial |legal| technical discussions with partnerships and report to Head where issues arise timeously.

OPERTIONAL EXCELLENCE

• Conduct competitive analysis research on similar products.
• Provide relevant information to Head around the sales forecasts, special reports, presentations of the value propositions.
• Execute on new product or enhanced product delivery.
• Contribute to partnership program growth and success.
• Collaboration with marketing teams on ongoing marketing initiatives.

PEOPLE MANAGEMENT

• Build a high performing team in engagements with internal stakeholders.
• Maintaining departmental structures, processes and resources.

REPORTING AND DATA MANAGEMENT

• Weekly and monthly reporting to both internal stakeholders.
• Preparation of monthly NPPAC packs.
• Preparation of Regulatory packs (in need).

LEARNING AND GROWTH

• Take ownership for driving own career development by preparing own Personal Development Plan and achieving the objectives/milestones set out in the development plan.
•  Actively work towards developing knowledge related to compliance and ethical business practices trends and developments, and work towards building own Intellectual Property.

WORK CONDITION: OFFICE BOUND

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Primary Purpose

• The primary purpose of a Desktop Support Technician is to provide hands-on technical support to end users, ensuring that their computers and related technologies function smoothly. They address hardware and software issues, provide user training, maintain security measures, collaborate with other IT teams, and contribute to a positive overall user experience

Minimum Requirements

Qualifications

• Matric, A+, N+
• MCP

Experience

• 1-2 years’ experience within a large desktop environment

Working Conditions

• Office bound with regular travel. After-hours (Standby) work required. Flexibility of your time will be a key factor.
• Drivers’ license and own vehicle is a must
• Duties and Responsibilities include but not limited to:

FINANCE

• Review targeted supply arrangements to achieve optimal value for money based on total cost of ownership (price, quality, service, and administration)
• Managing the procurement budget and promoting a culture of long-term savings on costs
• Monitor spend by monthly analysis
• Identify suppliers in line with Code of Good Practice and business objectives
• Maximise Bidvest intercompany spend – monthly reporting

CUSTOMER CENTRICITY

• Service excellence
• Levels and quality of service delivery as experienced by internal and external stakeholders
• Interprets business/ customer requirements in order to provide timeous solutions
• Responsiveness: timeous response, reaction and turnaround time
• Output results from client servicing activities, including value of advice to customer and/ or stakeholders

OPERATIONAL EXCELLENCE

• Internal processes
• Respond to all customer calls through email, Teams, ITSM tool and telephone.
• Technical Troubleshooting: diagnose and resolve technical issues faced by end users. This can range from hardware to software and network connectivity problems.
• Hardware Maintenance: this includes setting up new computers, installing components like RAM or hard drives, and ensuring proper connectivity of peripherals such as printers, scanners, and external drives.
• Site Management: Manage all aspects of branch projects (branch opening, closure, moves and renovations)
• Audio-visual support: Setup, testing and support audio-visual equipment in the boardrooms to ensure optimal availability of the rooms.
• Software Support: assist users with software-related problems. This includes helping with software installation, configuration, and updates, as well as addressing errors or glitches within software applications.
• Remote Assistance: provide remote support and troubleshooting to minimize downtime.
• Security Measures: ensure that end users' devices are up to date with security patches and antivirus software. Also assist in enforcing security protocols and best practices to protect against cyber threats.
• Collaboration: collaborate with other IT teams, such as network engineers and system administrators, to tackle more complex technical challenges that extend beyond the scope of basic desktop support.
• User Experience: Ensuring a positive user experience is a central focus. By promptly addressing technical problems and providing solutions and contributing to overall employee satisfaction and productivity.
• After hours support
• Hardware and Software Upgrades: Assist with upgrading hardware components and software applications, ensuring that systems remain up to date and capable of handling new technologies.
• Inventory/asset Management: Keeping track of hardware and software assets by ensuring that all hardware/software changing hands is properly documented thus contributing to resource allocation, budgeting, and proper maintenance.