Job Vacancies at Bolt

About the role

• You will be responsible for leading the market, developing and nurturing critical relationships that will grow our business, strengthen our position and build drivers & riders growth, engagement and retention while managing a high-performing team.
• This is a critical, impactful and highly rewarding role: South Africa is an exciting market that is equipped for Bolt to make urban travel more affordable, convenient, and responsible.

About the role
Your daily adventures will include:

• Lead the financial and strategic planning process and be responsible for its implementation for South Africa
• Define, implement and optimize local business and operational strategies/goals with the local operations team
• Advocating and elevating Bolt’s brand, product and service by working closely with local authorities and policy makers
• Expand Bolt’s presence and services across the country
• Establish strategic partnerships with local fleet owners and other relevant businesses/entities
• Identify trends, risks and improvement opportunities on a local level that may impact the business
• Advise and closely collaborate with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drives growth and efficiency
• Take ownership of Bolt’s growth in South Africa by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals

About you:

• Management experience - You have 7+ years of experience in an operations management or general management role
• Leadership experience - You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English
• Analytical mindset - You are highly analytical and have a data-driven mindset
• Digital technologies - You are passionate about new technologies and ride-sharing
• Accountability and Implementation -You have a strong sense of ownership with a hands-on approach
• Strategy - You are comfortable with developing business frameworks to support your strategies and decisions
• MBA and Consulting experience is added advantage

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About the role

• We’re looking for a driven individual, a real hunter with experience of B2B selling who can turbo charge and drive the success of Bolt Business team for the market. We need a superstar with a history of great results, is excellent at team management and knows how to deliver rapid growth. You’ll need to be driven, confident and ambitious. We’re moving quickly and this is an exciting role, one with great scope for growth and impact. If you’ve worked in high growth B2B sales and you want to win big, then let’s talk.

About the role
Your daily adventures will include:

• Managing your sales team, you’ll be leading a mix of business development managers, business specialists and account managers - coaching, developing and driving them to meet the country goals
• Negotiating and closing deals with the biggest companies, you’ll lead the line for your market working Tier1 deals, showing the team how it’s done
• Planning & strategy, you’ll own the go-to-market strategy, you’ll plan who’s doing what, projected P&L and what your market and team will achieve
• Recruit and build your team, we’re growing fast and you’ll need to build a winning team with help from our recruitment team
• Coaching & Training your team, you’ll be mentoring and improving them every day, performance managing them and taking them to new levels and developing their careers at Bolt
• Achieve growth and smash country sales targets, you’ll drive your team to success - hit and beating targets and bringing success for the country
• Build and promote strong customer relationships with the biggest clients and government bodies, you’ll own the essential connections, relationships and networks in your mark
• Managing your own sales pipeline, you’ll be building a pipeline of the biggest companies and opportunities
• Work closely and give market feedback to the product team regarding Bolt Business solutions and how we should develop - you’ll be seeing and hearing what businesses need, so you’ll be an essential voice to our product teams
• Present sales and revenue forecasts to the management team. It’s your market, so you’ll be able to inform and update the management team on your progress and successes Identify emerging markets, opportunities and market shifts.
• You’ll have your finger on the pulse of the industry and what our competition are doing.
• You’ll be spotting shifts, opportunities and changes and making sure we respond and take steps when we need to Identify and remove blockers.
• You’ll spot blockers to growth, identify solutions and implement them

About you:

• 4+ years experience in fast paced B2B Sales, with at least 2+ years managing sales teams
• A leader, who can motivate a team and drive results from the front, you’ll close deals and you’ll drive the team to do the same
• History of negotiating and closing Tier 1 and Tier 2 deals, ideally selling a service into the SME / Large business sectors
• Be a hunter, with a history of hitting ambitious targets and thrive on sales and smashing targets
• A CRM master, able to analyse the data to maximise the activities of your team
• Experience coaching, mentoring and performance managing team members
• Excellent communication skills in both English and local language , with a strong personality
• Strong business sense and industry expertise of selling B2B business services into large businesses
• A born negotiator, able to navigate contracts and blockers to get deals closed
• Organised, process driven, with a great knowledge of sales techniques in B2B sales.
• Strong business sense and industry expertise of selling business services into SME and large businesses.
• Experience on-boarding clients and account management would be advantageous.
• Be an owner and proactively find solutions to business problems.
• BS/MS degree in Business Administration or a related field

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About the role

Global Field Team supports Bolt’s operations, including its global entities, business stakeholders and other supporting functions for all product verticals such as Ride-Hailing, Rentals, Delivery, Bolt Market, Bolt Drive and Bolt Business from a local perspective. In close cooperation with Product Counsels (and members of other Legal, Risk and Procurement sub-teams, if needed), Global Field Team ensures that all existing and new products along with added features are legally compliant in given markets allocated to the respective Global Field Team members. When appropriate and needed, Global Field Team identifies and highlights legal risks and liabilities related thereto, in order for the relevant business stakeholders to understand potential legal implications for Bolt and its subsidiaries in order to take business decisions accordingly.

This team member is expected to

• allow sharing of workload
• accept changes to the assigned markets and/or specific projects, as deemed necessary by the direct manager dependent on the growth of Bolt and workloads across teams,
• develop quickly to a level where he/she has autonomous ability to manage and resolve complex legal issues and projects and
• develop a strong legal and business acumen to understand when a matter escalation to the direct manager (and to Associate General Counsel and General Counsel, as instructed by the direct manager) is needed.

About the role
Your daily adventures will include:

• Providing professional, timely and accurate business oriented legal support internally;
• Identifying, monitoring and minimizing legal, regulatory and litigation risk and recommending appropriate policies, practices, and procedures across Legal Risk and Procurement team and Bolt;
• Demonstrate technical legal expertise on projects showing a high degree of thought and critical analysis to identify root causes of the issues. Provide with appropriate legal options back to the client stakeholder in a presentation manner that is concise and effective to read;
• Align skill and expertise profile with the Global Field Team Job Levelling Guide for calibration of expected quality standards and responsibilities of a legal counsel;
• Proactive approach within Legal Risk and Procurement team as well as Global Field Team in order to advise colleagues across team on market-specific updates, escalations, increased risks and liabilities by using all forums applicable at Bolt (Slack, team meetings, emails, 1:1 and skip-level meetings);
• Daily legal support to the assigned Bolt markets’ local subsidiaries and relevant local operations’ teams and senior team members, as the case may be, including but not limited to corporate law, employment law, commercial law and litigation;
• Meeting the provided quarterly and/or annual budget for external law firms for local specific advice in given markets by managing the scope and instructions to the external law firms in a concise manner;
• Draft and review commercial contracts, internal policies and procedures as instructed by senior team members and/or direct manager;
• With the support and under supervision of senior team members, providing legal support for the expansion to new markets, including arranging completion of expansion questionnaires, internal assessment of thereof and managing the assigned budget for completing the task;
• Legal support in implementing new products and features in relevant markets;
• Monitor legal and regulatory developments in areas relevant to Bolt’s products in the assigned markets;

About you:

• You have a Bachelor's Degree in Law or its equivalent
• You have 4-6 years of post qualification legal practice experience at a law firm or an international company
• You have completed your bar exams in one of the African jurisdictions in which Bolt operates or in a Commonwealth country
• You have practical experience that ranges across commercial law, corporate law, dispute resolution, employment, consumer protection, competition law and intellectual property
• You are well at home with legal aspects of marketing, privacy, intellectual property, consumer protection and the gig economy
• You are organised. You deliver your work on time
• You are creative, collaborative with a can-do attitude
• You are flexible and open to dynamic environments

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About the role

• As the Country Manager, you will play a pivotal role in driving the growth, profitability, and operational excellence of our business, while ensuring an exceptional experience for our users.
• If you are a results-oriented leader with a passion for the food delivery and e-commerce industry, this is the perfect opportunity for you to make a significant impact and shape the future of Bolt Food. Join our dynamic team and embark on an exciting journey of growth, innovation, and success.

About the role
Your daily adventures will include:

• Develop and Execute Business Strategy: Take full ownership of the Bolt Food business strategy, driving its development and operations. Demonstrate a true owner mindset, taking responsibility for the P&L and driving profitability.
• Strategic Planning and Target Achievement: Lead the country strategy development, setting and achieving challenging targets for growth, profitability, and user experience enhancements. Continuously evaluate and adapt strategies to meet evolving market dynamics and customer demands.
• Operational Excellence: Streamline and scale operational processes across courier operations, merchant operations, and other functional areas to drive value creation throughout the organization. Leverage data-driven insights to identify areas for improvement and implement projects that enhance operational and financial city metrics.
• Team Management: Manage and lead cross-functional teams including Merchant Operations, Sales, Account Management, and Courier Operations. Foster a collaborative and high-performance culture, empowering team members to achieve business goals and deliver exceptional experiences to eaters, restaurants, and couriers.
• Stakeholder Collaboration: Collaborate closely with the Regional Manager and HQ teams to address operational or product-related challenges, ensuring smooth and efficient operations. Provide timely and accurate reports on market performance, challenges, and opportunities to support decision-making processes.

About you:

• Experience: Previous experience in a senior management role, preferably in the food delivery or e-commerce industry. Demonstrated track record of successfully developing and executing business strategies to drive growth and profitability.
• Business Acumen: Strong understanding of the local market landscape and competitive dynamics in South Africa. Proven ability to analyse data, extract insights, and make data-driven decisions to improve operational efficiency and financial performance.
• Leadership Skills: Exceptional leadership and team management skills, with the ability to inspire and motivate teams to achieve targets and deliver outstanding results. Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Result Orientation: Proven ability to set ambitious goals and drive teams towards achieving them. Results-oriented mindset with a focus on delivering exceptional experiences to users while ensuring business growth and profitability.
• Adaptability: Ability to thrive in a fast-paced and rapidly evolving industry, navigating through ambiguity and driving change within the organization.