Job Vacancies at Clinix Health Group (Pty) Ltd

JOB SUMMARY

• The Chief of Staff serves as a strategic advisor and trusted partner to the CEO, driving the execution of enterprise-wide strategic initiatives, governance priorities, performance management, executive decision-making, stakeholder engagement, and business transformation initiatives.
• The role acts as a bridge between the CEO, Executive Committee, Board, hospital leadership teams, and key stakeholders to ensure strategic objectives are effectively translated into operational outcomes.

REQUIREMENTS

Minimum Qualifications

• Bachelor's Degree in Business Administration, Commerce, Finance, Healthcare Management, Law, Public Administration, or a related field.
• MBA or relevant Postgraduate Qualification advantageous.
• Project Management Certification (PMP, Prince2, Agile or equivalent) advantageous.
• Corporate Governance qualification advantageous.

 Minimum Experience:

• 8-10 years' experience in strategy, consulting, business performance, executive support, or senior leadership roles.
• 5+ years supporting Executive Leadership teams and/or Boards.
• Proven track record in leading strategic and business transformation initiatives.
• Experience in healthcare or other highly regulated industries advantageous.
• Strong stakeholder management, cross-functional leadership, governance, and board reporting experience.

 Technical Skills

• Strategic Analysis
• Executive Communication
• Business Case Development
• Governance Reporting
• Research & Problem Solving

Behavioural Competencies

• Sound Judgement & Business Acumen
• Confidentiality & Integrity
• Resilience & Adaptability
• Influencing & Negotiation

DELIVERABLES

• Coordinate and monitor implementation of CEO and Board-approved strategic priorities across the Group.
• Act as a trusted advisor to the CEO, providing strategic analysis, insights, and decision support.
• Drive alignment and execution of strategic initiatives across hospitals, support services, and corporate functions.
• Develop and monitor executive performance dashboards, scorecards, and business performance reviews.
• Coordinate Executive Committee, Board, and governance activities, ensuring implementation of resolutions and action items.
• Lead and support strategic projects, business transformation, and organisational change initiatives.
• Build and maintain effective relationships with key internal and external stakeholders.
• Facilitate cross-functional collaboration to accelerate delivery of organisational priorities.
• Prepare executive reports, presentations, business cases, and governance documentation.
• Monitor strategic risks, identify opportunities for improvement, and recommend corrective actions to support organisational goals.

Closing Date 14 October 2026

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JOB SUMMARY

• To plan, coordinate and execute case management work at hospital level. The incumbent utilises clinical knowledge to minimise financial risk and ensure accurate billing through comprehensive accurate coding of patient care.

REQUIREMENTS

Minimum Qualifications

• Diploma / Degree in Nursing.
• Preferred qualification: Advance certification in Intermediate Coding.
• ICD 10 Code and CPT coding ability and understanding of diagnostic related groupers.

Minimum Experience

• 3-5 years’ experience as a Hospital Case Manager. 

Key Competencies

• SAP and Computer literacy.
• Degree in Nursing

DELIVERABLES

• Plan, coordinate and execute Clinical coding in accordance with relevant CHG standards and protocols.
• Ensure accurate, appropriate and complete diagnostic and procedural coding of all patient records in the hospital.
• Timeously and consistently communicate and follow up with Funders (Medical Aids, COID, Government, RAF, DOL, etc.).
• Provide appropriate clinical information to Funders in order to update Length of Stay, Level of Care, formulary utilisation, assistive devices / Prosthesis, diagnostic interventions, therapy intervention and procedural interventions and required change in the facility.
• Consult daily with all relevant health care providers with regards to patient treatment.
• Ensure the maintenance of patients’ clinical status (subsequent interventions and treatments) in accordance to Funder requirements for the duration of hospitalisation.
• Investigate and understand Funder, Doctors, Nurses and Patient needs to enable delivery of a quality service.

Closing Date 13 October 2026

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JOB SUMMARY

• The Agency Manager is responsible for the strategic, operational, and financial management of the Clinix Health Group Agency function. The role plans, organises, executes, and monitors all clinical and non-clinical agency staffing activities across the Group, ensuring optimal utilisation of agency resources, cost efficiency, operational effectiveness, regulatory compliance, and service excellence.
• The incumbent drives workforce optimisation initiatives, recruitment strategies, stakeholder engagement, and continuous improvement programmes that support business performance and quality patient care.

REQUIREMENTS

Essential

• Bachelor's Degree or Diploma in Nursing, Human Resources, Business Management, Healthcare Management, or a related field.
• Relevant Management Qualification will be advantageous.
• Valid registration with the South African Nursing Council (SANC) where applicable for clinical agency management functions.

Experience

• Minimum 5 years' experience in healthcare staffing, workforce management, nursing operations, agency management, or a related environment.
• Previous management experience with responsibility for recruitment, workforce planning, and operational performance.
• Experience in budgeting, reporting, and stakeholder management.
• Demonstrated success in implementing workforce optimisation initiatives.

Knowledge and Skills

• Workforce planning and resource optimisation
• Recruitment and talent acquisition
• Healthcare staffing and nursing operations knowledge
• Financial and budget management
• Governance, compliance and risk management
• Strategic planning and execution
• Data analysis and reporting
• Client and stakeholder relationship management
• Negotiation and influencing skills
• Leadership and people management
• Communication and presentation skills
• Problem solving and decision making
• Computer literacy and advanced reporting skills

Key Competencies

• Strategic Thinking
• Leadership
• Planning and Organising
• Results Orientation
• Client Centricity
• Financial Acumen
• Problem Solving
• Relationship Building
• Commercial Awareness
• Change Management
• Achievement Orientation
• Resource Management

Key Performance Areas (KPIs)

• Agency cost reduction and optimisation
• Agency staff utilisation rates
• Time-to-fill vacancies and placement effectiveness
• Staff retention and competency compliance
• Budget management and cost control
• Customer satisfaction and stakeholder engagement
• Regulatory and audit compliance
• Reporting accuracy and timeliness
• Workforce productivity improvements
• Revenue growth and business development outcomes
• Regulatory and audit compliance
• Reporting accuracy and timeliness
• Workforce productivity improvements
• Revenue growth and business development outcomes

DELIVERABLES

Agency Operations and Workforce Optimisation

• Develop and implement the Agency operational strategy and annual business plan.
• Monitor and control agency staffing processes across all facilities.
• Optimise agency utilisation to improve workforce efficiency and reduce operational costs.
• Develop and maintain staffing frameworks, availability tracking systems, and resource allocation tools.
• Advises on staffing ratios, utilisation trends, and workforce requirements.
• Establish and manage standard operating procedures for agency services.
• Identify process improvement opportunities and implement efficiency initiatives.
• Advises on scheduling and placement of agency personnel across business units.
• Drive operational excellence and service delivery standards throughout the agency function.

Recruitment, Talent Management and Staff Development

• Lead the recruitment, onboarding, induction, and orientation of agency personnel.
• Ensure a consistent recruitment and selection process across all facilities.
• Develop workforce planning initiatives aligned to business needs.
• Monitor agency staff performance and establish performance management frameworks.
• Ensures CPD compliance at point of engagement of temp staff
• Partner with operational leaders to identify workforce gaps and succession requirements.

Business Development and Stakeholder Management

• Build and maintain strong relationships with internal and external stakeholders.
• Promote and market Clinix Agency Services within healthcare and related sectors.
• Identify new business opportunities and service offerings.
• Collaborate with hospital management teams to improve workforce utilisation and service delivery.
• Manage relationships with regulatory bodies, professional councils, and external partners.
• Ensure high levels of customer satisfaction and service excellence.

Financial Management

• Develop and manage the agency budget.
• Monitor expenditure, staffing costs, and utilisation trends.
• Identify and implement cost-saving initiatives.
• Prepare and analyse financial and operational reports.
• Track agency performance against financial and operational targets.
• Ensure appropriate forecasting, resource planning, and budget control processes are maintained.
• Manage agency profitability and sustainability.

Governance, Compliance and Risk Management

• Ensure compliance with applicable legislation, healthcare regulations, company policies, and agency procedures.
• Monitor and audit agency-related processes and controls.
• Review incidents, identify trends, and implement corrective actions.
• Ensure governance standards are maintained across agency operations.
• Manage risk within the agency function and contribute to organisational risk mitigation initiatives.
• Maintain accurate reporting and documentation practices.
• Drive quality assurance and continuous improvement initiatives.

Reporting and Performance Management

• Establish performance metrics and agency dashboards.
• Analyse workforce, utilisation, and operational data.
• Produce management reports and business intelligence insights.
• Monitor agency KPIs and implement performance improvement plans.
• Provide recommendations to senior management based on data analysis and workforce trends.

Closing Date 15 October 2026