Job Vacancies at Empact Group

The main purpose of the Job:

• The incumbent will be responsible for making and serving hot beverages coffee, tea, and specialty beverages. They will be required to take customer orders while operating the cash register (POS) and delivering orders.

Education and Experience:

• Matric essential (Grade 12)
• Food and Beverage certificate is an advantage
• Minimum of 6months -1 year working experience

Knowledge, Skills, and Competencies:

• knowledge about local coffee preferences
• Pleasant customer service
• Good Communication skills
• Team player
• Ability to work under pressure
• Sales Ability

Key Areas of Responsibilities:

• Preparing and serving hot and cold drinks such as coffee, tea, artisan, and speciality beverages.
• Describing menu items and suggesting products to customers
• Servicing customers and taking orders
• Ordering, receiving, and distributing stock supplies
• Receiving and processing customer payments
• Cleaning and sanitising work areas, utensils, and equipment

Closing Date 07 September 2026

go to method of application »

The Main Purpose of the job

• The successful incumbent will be responsible to manage all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Must have hospital experience.
• Strong knowledge of HSE is advantageous.
• Special diets knowledge is compulsory.

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

Key areas of responsibility:

• Managing daily operations of the assigned unit.
• Implementation of the production process.
• Managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Management of the strategic and day to day operations of the operation.

Closing Date 18 September 2026

go to method of application »

The main purpose of the job:

• The successful candidate will perform cashiering duties, restock all beverages, general supplies and also perform general food service duties.

Education and experience required:

• Matric is essential
• Minimum of 1-year experience in the same role is essential
• Experience in a food service operation would be an advantage

Knowledge, Skills, and Competencies required:

• Ability to handle cash
• Passionate about delivering a world class service to our clients and customers
• Interpersonal and communication skills

Key areas of responsibilities:

• Cashiering duties
• Restock all beverages and general supplies
• Perform general food service duties

Closing Date 18 September 2026

go to method of application »

Job Description

• The Debtors Clerk will be responsible for managing the accounts receivable process within the finance team. This role focuses on ensuring timely collection of outstanding debts, maintaining accurate financial records, and providing excellent customer service to clients regarding their accounts.

Key Responsibilities

• Initiate and manage collection efforts for overdue accounts
• Communicate with customers via phone, email, or in-person to follow up on outstanding invoices.
• Negotiate payment plans and settlements, when appropriate.
• Monitor and manage the accounts receivable aging report.
• Ensure accurate and timely invoicing to customers.
• Review and reconcile customer accounts, resolving discrepancies as needed
• Prepare regular reports on accounts receivable status, including aging analysis and collection metrics.
• Analyze trends in customer payments and advise management on potential risks 
• Provide excellent customer service by addressing customer inquiries and resolving issues related to billing and payments.
• Build and maintain strong relationships with customers to facilitate timely payments.
• Maintain accurate records of all accounts receivable transactions in the accounting system.
• Ensure that all documentation related to customer accounts is organized and up to date.
• Work closely with the sales team to communicate any issues related to customer accounts.
• Collaborate with the finance team to ensure accurate financial reporting and compliance with company policies.
• Identify opportunities for process improvements within the accounts receivable function.
• Assist in the development and implementation of policies and procedures related to credit and collections.

Requirements

• 2 years’ experience in Debtors Controller in the services industry, inclusive of managing around 500 customers and 3000 billing events.
• Proven experience in accounts receivable or credit control, preferably in a similar industry.
• Strong understanding of accounting principles and practices.
• Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and Microsoft Office Suite (especially Excel)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities.
• Detail-oriented with a high level of accuracy in data entry and record keeping.
• Ability to work independently and as part of a team

Preferred Qualifications

• A relevant qualification in finance, accounting, or a related field.
• Experience in the retail or services industry will be considered an asset.
• Knowledge of South African financial regulations and compliance requirements regarding debts.
• Certification in credit management or accounts receivable will be advantageous.

Closing Date 11 September 2026

go to method of application »

The Main Purpose of the job

• To perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.

Education and Experience required:

• Working experience in Hospitality Industry is essential
• Matric essential
• Customer service experience is an advantage
• Food and Beverage or Culinary Arts qualification would be an advantage.

 Knowledge, Skills and Competencies:

• Knowledge of basic food preparation
• Communication skills
• Takes pride in personal appearance and hygiene
• Passionate about delivering a world class service to our clients and customers

  Key areas of responsibility:

• Perform a variety of tasks associated with food production
• General support required front and back of house

Closing Date 18 September 2026

go to method of application »

About the Role

• We are seeking a skilled and personable bartender to join our team. In this customer-facing role, you will focus on creating high-quality beverages, providing excellent service, and maintaining a welcoming environment. You will play a critical role in ensuring customer satisfaction and enhancing the overall experience at our venue.

Key Responsibilities

• Prepare and serve a variety of alcoholic and non-alcoholic beverages according to standard recipes and customer preferences.
• Maintain a clean and organized bar area, ensuring compliance with health and safety regulations.
• Engage with customers to provide them with a welcoming experience and assist with their drink selections.
• Process customer orders efficiently and accurately, handling payments and transactions with attention to detail.
• Monitor inventory levels of supplies, including garnishes, beverages, and glassware, and assist with restocking as needed.
• Handle customer concerns or complaints in a professional manner, striving for prompt resolutions.
• Collaborate with team members to create a positive work environment and ensure smooth bar operations.
• Stay informed about current drink trends and new products to provide suggestions to customers and enhance offerings.

Requirements

• Proven experience as a bartender or in a similar role within the hospitality industry.
• Knowledge of cocktail preparation, bar operations, and beverage service standards.
• Excellent interpersonal skills with the ability to engage with customers and build rapport.
• Strong multitasking abilities to manage orders and customer interactions efficiently.
• Basic mathematical skills for handling cash and processing transactions.
• Flexibility to work evenings, weekends, and holidays as required by business needs.

Preferred Qualifications

• Certification in bartending or completion of a related hospitality program.
• Experience with point-of-sale (POS) systems and handling cash.
• Familiarity with current cocktail trends and beverage innovations.
• Additional language skills that enhance customer service capabilities.

Closing Date 18 September 2026

go to method of application »

Job Description

• We are seeking to employ an organised administrator for the Safety Department. As a Safety Administrator; you will play a crucial role in maintaining workplace safety standards and ensuring compliance with relevant regulations. Your primary focus will be on ensuring upkeep of documents and administrative functions of Health and Safety Team.

Key Responsibilities

• Collaborate with management to investigate incidents and accidents, compiling comprehensive reports and recommending corrective actions.
• Monitor and track safety performance metrics, preparing reports for management review.
• Serve as the point of contact for safety-related inquiries and facilitate communication with external regulatory agencies.
• Participate in the development of emergency response plans, including fire drills and evacuation procedures.
• Assist in maintaining safety-related documentation and records, ensuring accuracy and accessibility.

Requirements

• A relevant qualification in Occupational Health and Safety or a related field.
• Demonstrable experience in safety administration or a similar role within a workplace environment.
• Strong knowledge of safety regulations, compliance standards, and best practices.
• Excellent analytical skills with the ability to identify hazards and develop effective solutions.
• Proficient in Microsoft Office Suite and safety management software tools.
• Effective communication and interpersonal skills, with the ability to engage and train diverse groups.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.

Preferred Qualifications

• Certification as a Safety Officer or NEBOSH, SAMTRAC, or equivalent is advantageous.
• Experience in a specific industry such as construction, manufacturing, or logistics.
• Familiarity with incident investigation methodologies and risk assessment techniques.
• Additional language proficiency that may enhance communication within a diverse workforce.

Closing Date 11 September 2026

go to method of application »

Job Description

• We are looking for a reliable and organised Administrator to provide administrative support at one of our sites in Gauteng East Rand. This role is vital for supporting the efficient functioning of our cleaning services and will directly interact with various stakeholders, including clients and cleaning staff.

Key Responsibilities

• Provide general administrative support to the site Operations Team.
• Maintain employee records, attendance and leave documentation.
• Assist with timesheets, payroll-related administration and reports.
• Handle filing, data capturing and general office administration.
• Assist with employee queries and site-related documentation.
• Prepare and maintain daily, weekly and monthly reports.
• Perform any other administrative duties as required by the Contract Manager.

Requirements

• Grade 12 / Matric.
• Previous administrative experience, preferably in a cleaning or similar operational environment.
• Good computer skills, particularly MS Excel and Word.
• Strong organisational and communication skills.
• Ability to work independently and meet deadlines.
• Previous HR/payroll administration experience will be an advantage.

Closing Date 04 September 2026