Job Vacancies at Faircape Group

Job Description

The Faircape Group has a vacancy for a Marketing Coordinator to support the Marketing team in their execution of all digital and print marketing material across the Group. 

Specific duties include, but is not limited to:

Strategic:

• Must have the ability to research and understand group products

Creative Execution:

• Adhere to brand guidelines and offer new ideas
• Editing and rewriting copy written by other members of the marketing team.
• All reviews (whether these are internal or agency related) need to go through the Brand Manager / Copywriter 
• Copy and Design elements need to be consistent and aligned with each business unit's corporate identity in all collateral that is produced. 

Administration:

• Printing requirements - training certificates, brochures, welcome packs etc.
• Being the contact point for various FC Group brand's requirements and ensuring it's filtered to the correct person / actioning as required
• Zoho mailing list management and sending emailers, including HR mailers
• Occasionally assist in setting up and sending of emails and other marketing collateral within Zoho
• General office administration and orders, including paper etc.
• Updating organograms
• Critically reviewing and adding input on all marketing material. 
• Ordering and keeping track of name badges

Requirements: 

Qualifications:

• Matric 
• Relevant tertiary qualifications

Experience and Knowledge

• 1 year of marketing experience
• Some copywriting experience would be a bonus 
• Marketing administration experience

Skills and Attributes:

• Previous experience with Zoho will stand in your favour
• Attention to detail
• Discipline - with an eye for detail - be able to prioritize a varied workload
• Excellent computer skills and knowledge 
• Able to perform well under pressure and deadline drove/adhere to strict deadlines
• Results-driven 
• Ability to professionally present information (verbal and written) to top management
• Be creative, with an eye for good design and detail 

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Specific duties include, but are not limited to:

• Manage the planning, implementation and control of marketing campaigns across the Group
• This role incorporates “traffic” responsibilities wherein briefs are received from internal clients and allocated to the team
• The role will require management of production in sourcing quotes, arranging campaign collateral, reviewing final output, liaising with external agencies and ensuring timelines are managed and communicated - fulfilling the role of campaign and project manager
• Managing of Graphic Designer 
• Analyse brand positioning and consumer insights 
• Research and analyse target market, industry trends and competitors activities 
• Assessing the business needs of the relevant business units
• Co-create a PPC and Social Media strategy, budget and implementation plan
• Participate in crafting marketing, advertising and communication strategies
• Translate brand elements into plans and go-to-market strategies
• Analyse data and implementation of optimisations
• Develop and manage the budget and organise resources to meet the brands objectives
• Measure and report performance of all marketing campaigns, and assess return on investment and key performance indicator 
• Development of effective and creative digital marketing campaigns that contributes to the brands growth
• Develop and produce creative concepts through execution on assigned brands 
• Research and identify various creative opportunities
• Present copy concepts and final deliverables to internal team, and management as needed 
• Identifying creative trends and opportunities
• Writing different types of copy for a variety of different target markets and clients
• Writing persuasive, clear copy and tailor content to a wide range of print and digital channels, and tie together all elements within a holistic marketing strategy
• Create engaging content for Social Media 
• Proofing and editing existing copy and adapting as required 
• Use SEO principles to maximise copy’s reach

Qualifications:

• Completed Marketing degree 

Experience and Knowledge:

• Proven work experience in as a Brand Manager 
• Extensive digital marketing experience (Social Media, Google Ads, running digital campaigns, lead capturing and SEO).
• Marketing and publishing background essential
• Proven ability to develop brand and marketing strategies and communicate recommendations to management 
• Excellent computer skills, knowledge of Wordpress and Adobe programmes, e.g. InDesign, Illustrator and Photosop
• Experience working with Wordpress
• Advanced writing and language skills
• Experience using Google Analytics, Google Tag Manager, Google My Business, Google Search Console

Skills & Attributes:

• Leadership skills 
• Strategy Development
• Deadline driven
• Discipline – with regard to task completion and accuracy of data
• Organised, with an eye for detail - be able to prioritise a varied workload
• Excellent computer skills
• Excellent communication skills
• Proven organisational skills
• Able to perform under pressure and adhere to strict deadlines
• Results-driven
• Ability to professionally present information (verbal/written) to top management
• Be creative
• Enjoy working in a fast-paced, high demand, high-turnaround environment
• Be a team player with excellent interpersonal skills
• Business acumen

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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Job duties include, but is not limited to the following:

• Cleaning and preparation of vegetables, fruits, and meats for cooking
• Cooking of simple foods
• Maintaining work areas and serving areas in a clean, sanitary and safe conditions
• Washing of crockery and cutlery
• Assist in packing of supplies in the food storage areas
• Assist in storing unused food and supplies, dispose of unusable leftovers and garbage
• Perform other duties as assigned

Experience and knowledge:

• Minimum 2-year experience within a similar role in the kitchen and food preparation
• Knowledge of standard kitchen equipment, utensils, and measurements
• Knowledge of sanitation practices related to handling and serving food
• Able to work as part of a team in a busy kitchen atmosphere
• Good interpersonal and communication skills

Specific Requirements

• No criminal record
• Solid and positive references
• Clear health record
• Clear credit record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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The Groundsman is responsible for maintaining the gardens and grounds of the village and ensuring an acceptable appearance of trees, shrubs, flowers, beds and lawns, and keeping the grounds free from refuse, weeds, harmful insects, and plant diseases.

Duties will include but are not limited to the following:

Garden Maintenance:

• Pruning of trees and overgrown shrubs
• Reinstate plant beds and garden redevelopment
• Turning over of plant beds
• Cutting of grass and trimming
• Weeding 
• Hand/additional watering when required

Tools & Machinery:

• Inspecting tools before and after use (lawnmowers, hedge trimmers, brush-cutters)
• Cleaning all tools at the end of each days use
• Oil and sharpen blades of all cutting equipment

Refuse:

• Collecting of household refuse 
• Sorting recyclable waste from general waste
• Cleaning and sanitising refuse bins
• Loading of garden-waste for disposal

Housekeeping/General:

• Clean workshop/canteen
• Clean around Body Corporate Reception, externally
• Open external dining area and courtyard umbrellas, weather permitting
• Clean grounds around security kiosk
• Inspect perimeter fence for weeds / vegetation, once per week
• Spray perimeter fence for weeds / vegetation, once per month

General Maintenance:

• Sweep synthetic turf in courtyards
• Sweep paved surfaces in courtyards
• Sweep paved area around Healthcare
• Collect leaves in courtyards

Qualifications

• Matric advantageous

Experience and knowledge

• 1 year’s relevant experience in a similar role
• Knowledge of plants and gardening techniques
• Knowledge of horticultural machinery and tools
• Knowledge of irrigation systems
• Knowledge of plants and gardening techniques
• Ability to perform basic grounds maintenance tasks
• Ability to lift and manipulate heavy objects
• Understanding of health & safety rules

 Skills and Attributes:

• Takes initiative
• Professional appearance
• Good interpersonal skills
• Reliable
• Hardworking
• Driven
• Punctual
• Team player
• Attention to details

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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An exciting opportunity for a Kitchen Manager has become available at our Heritage Manor facility in Somerset West. The Kitchen Manager will be responsible for managing the kitchen and service team in providing quality food service for the benefit of the residents in the Healthcare and Body Corporate.

Duties will include but are not limited to:

Food & Menu Planning

• Monitor food quality daily
• Assist line manager with compiling menu cycle and submit to line manager for review
• Monitor portion control & report on abnormalities

Cleanliness and Hygiene

• Ensuring that all areas are clean, i.e. walls, floors, fridges, storage space
• Ensuring that all equipment and crockery is clean
• Completing of monthly kitchen audits
• Ensure the cleaning schedules are well managed & adhered to
• Ensuring that all equipment, pots crockery and cutlery are cleaned correctly and with the correct chemicals

Health and Safety

• Implementing and managing HACCP controls
• Attending monthly H&S meetings
• Keeping kitchen on standard as per specifications of Department of Health
• Ensuring all kitchens are of correct hygiene standards
• Consult with employees regarding risk management concerns
• Report incidents immediately, record and investigate all incidents within their work area
• Immediately investigate all hazards reported and implement measures to control or eliminate such hazards

Stock Control - Food, Equipment, Crockery and Cutlery

• Manage stock levels of crockery, cutlery, consumables, and non-consumables
• Ensuring correct Par levels
• Ensuring daily stock takes for high ticket items
• Ensuring accurate stock counts (daily, weekly & monthly).
• Review stock variances and take corrective action
• Ensuring that stock is issued correctly
• Ensure issuing of stock (physical and administrative). Issue stock according to menu and recipes. Capture into the company system. Record wastage.
• Stock transfers – Capture stock transfers (in and out) in same period and to the correct vendor code

Administration

• Processing of orders
• Goods received process
• Management of wastage
• Financial Reporting - Purchase Analysis Report, Sales by Service item reports, Sales summary reports, MTA, Stock sheets, etc - Produce weekly signed financial reporting and submit to head office with all support documentation. 
• Financial signoff – provide input into financial signoff as required by line management
• Ensure Booking sheet tie back, billing, credits  are signed off daily.
• Ensure Sales template is updated and signed off by all parties required daily.
• Immediate corrective action where required
• Assist with keeping records in files provided and follow the document control procedure
• Daily Checklists & Reports

Staff Rostering and Management

• Staff management
• Staff IR issues
• Daily clockings are checked and managed
• Completing of staff roster 3 months in advance
• Staff hygiene and uniforms

Equipment Management

• Fixed assets movement and disposal - Authorisation needed by Management on movement or disposal of assets.
• Manage and maintain asset stock, ensure that assets are controlled and not abused
• Report any discrepancies to management
• Ensure accurate stock counts on assets on a daily, weekly and monthly basis and submit on time
• Ensure that equipment is always clean

Qualification: 

• Matric
• Relevant tertiary qualification advantageous

Experience and Knowledge:

• Previous management experience
• Previous experience in food service industry
• Knowledge & experience of kitchen operations
• Health & Safety knowledge & experience
• Knowledge & Experience with point of sale system

Skills and Attributes:

• Computer literate 
• Excellent communication skills
• Excellent customer service skills
• Ability to interact with residents and co-workers in a friendly, enthusiastic manner
• Team leader & team player with a positive attitude
• Leadership Skills
• Able to exercise tolerance and communicate with the elderly

Specific Requirements:

• Own reliable transport
• No criminal record
• Solid and positive references

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Duties for this position include, but are not limited to the following:

• Management of sectional title / home owner’s community schemes
• Trustee and relationship management
• Attending trustee meetings and AGM’s
• Attending to trustee meeting action items
• Management of maintenance projects, security, Body Corporate staff as well as subcontracted staff
• Budget preparation and budget variance management
• Compilation, additions and amendments to Conduct Rules and Management Rules, and lodging thereof at the Deeds Office
• Work closely with the members of the body corporate / HOA
• Liaise with building managers for minor and major building works

Requirements

Qualification:

• Degree in property studies / Law advantageous
• Sectional title / Homeowners course advantageous (Paddocks)

Experience and knowledge:

• Minimum 4 years related experience
• Proven experience in managing a large portfolio within a large company
• Knowledge of sectional title act and workings of a body corporate / homeowners association - Sectional Title experience is a non-negotiable requirement 
• Problem solving
• Project management experience
• Basic financial knowledge
• Solid knowledge of property management
• Experience in dealing with owners and tenants and reporting to a board of trustees

Skills and Attributes:

• Ability to communicate on all levels
• Instil confidence and trust in stakeholders
• Responsible, accountable and dedicated
• Ability to compile accurate reports and data capturing
• Proven organisational and administration skills
• Able to perform under pressure / in a fast past environment
• Well presented, able to chair meetings with owners and trustees
• Customer service orientated
• Computer literate (experience in Google Drive, Sheets and Docs preferable)

Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Own transport
• Written employment references preferable
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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Duties include but are not limited to:
Clinical handover

• Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
• Ensure all reporting up to date for handover and all information checked when receiving handover

Administration and reporting

• Daily reporting to the NSM on any interventions during the shift
• Thorough reporting during shift change
• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on DR’s appointments
• Follow up on all tests (blood, urine) and receive results.
• Do adjustments to medicine and care plans on our internal system.
• Incident reporting
• Report IOD to HR and NSM
• Summary report / non charting auditing 

Staff allocation and management 

• Allocate staff on shift according to patient needs and operational requirements
• Ensure full complement of staff on duty
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Assist with topic specific training
• Ensure only fully orientated and approved agency staff is on duty 

Medication 

• Manage medication administration to the residents as per allocation
• Monitoring of scheduled drugs 
• Weekly drug checks 
• Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.  
• Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.

MDT and Interaction with Professionals 

• Regular MDT meetings with in-house healthcare support team
• Regular meeting with outside healthcare professional and amend care plans and system upon their recommendation of specific resident  

Resident admissions and Discharges 

• Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people  
• Manage all documentation for admission, progress and discharge in sub-acute facility with HCA 
• Assessment of patient upon admission
• Draw up person centered care plan 
• Contact with medical doctors and families
• Organise medication for patients and follow up on scripts at discharge 
• Manage discharge process with family and residents 

Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:

• Wound care, pressure care, ostomy care
• Managing skin lesions
• Catheter care including flushing intervention
• Weighing patients on admission and according to care plan 
• Do regular resident rounds to monitor that every resident is receiving the cre required and that quality care for all tasks is maintained
• Assess patients on specific areas of concern and adjust the care plan as needed
• Ensure that Dr’s prescriptions and physio recommendation are carried out and included into the nursing care plan
• Consult with the NSM re any clinical concerns or quality of care issues 

Risk management 

• Educate and manage staff on health and safety related issues
• Maintain effective infection control practices 
• Manage the prevention and reporting of incidents 
• Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns 

Emergency and deaths 

• Follow policy in the case of panic button alerts
• Act according to patient’s living will in case of emergency or resuscitation 
• Phone emergency services immediately for village emergencies 
• Phone Dr of resident in case of emergency
• Phone family in the case of death to inform them in a calm and dignified manner
• In the case of a death, phone the undertaker
• Liaise with the family regarding the resident’s belongings and any other arrangements, including memorial at the HCC (if applicable) 

Stock management 

• Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
• Overnight cupboard - assist the HCA to count stock daily on stock sheet 
• Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life threatening situation

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to job description
• Confirm meal sheets, cancellations and new admissions are correctly added 
• Handle all food related complaints and refer to the Food Services Manager
• Control cancellations 

Requirements

• Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
• Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
• Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focused, fluent in English.
• Attributes - Well spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility.  Assists the Nursing Manager in meeting regulations as well as company policies and procedures. 

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Duties include but is not limited to the following:

Handover

• Do morning handover according to ISBAR procedure with Duty Sister on opposite shift
• Ensure all reporting up to date for handover and all information checked when receiving handover

Staff allocation and management

• Allocate staff on shift according to patient needs and operational requirements and specific activities and information from the handover process
• Do changes in staff allocation throughout the shift according to changes in needs and requirements
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Address any issues with regards to staffing in terms of performance and discipline with the assistance of HR where needed

Medication

• Ensure all blister packaged medication is available on the trolley and medication not prescribed anymore are removed from blister pack
• Check all scripts and cupboards for any medication not in blister packs
• Administer medication as per scope of practice under supervision of Prof Nurse under the direct and indirect supervision of Professional Nurse. Prof Nurse to sign off on schedule 5 & 6 drugs, Enrolled Nurse co signs the scheduled drug book.
• Do rounds, check for sufficient consumption and administer all medication to residents as per the scripts
• Check for any side effects of medication and adjust accordingly by phoning the doctor and arranging for new script
• Chart medication on ECP
• Manage medication change process. Phone Dr to get script, send script to pharmacy, make change son ECP and place copy on residents file

MDT and interaction with professionals

• Regular MDT meetings with inhouse healthcare support team
• Regular meetings with outside healthcare professionals and amend care plans and ECP upon their recommendation of specific resident

Resident admissions and discharges

• Assessment of patient upon request for admission
• Ensure necessary documentation is completed en sent to Clinical head for review
• Draw up person centered care plan and put on ECP
• Contact with medical doctors and families
• Organise medication for patient and follow up on scripts at discharge
• Follow up with appointments with doctors
• Draw up discharge plan and discuss with family

Step down and clinical

• Ensure progress reports are sent to the medical aid after it has been approved by the Unit Manager
• Measure daily the vitals and activity levels
• Follow up with MDT on patient progress and do referrals
• Should PN be on same shift as the Enrolled Nurse, clinical duties will apply within scope of practice and as directed by the PN on shift.

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to job description
• Handle all food related complaints and refer to relevant parties
• Send special instruction / changes / ad hoc to the kitchen
• Control cancellations
• Do referrals to in-house dietician
• Oversee intake and outputs and adjust care plan if necessary
• Intervene where necessary

Clinical tasks

• Oversee and do dressings, wound care and pressure care
• Deal with skin lesions
• Do catheter care and flushing intervention
• Do daily resident rounds and measure vitals
• Assess patients on specific areas of concern and adjust the care plan

Administration and reporting

Morning admin (before medication rounds):

• Log on ECP
• Check emails
• Check fire lists
• Check the resident list
• Sign off on diet and tray list

Daily admin during shift:

• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on Dr's appointments
• Follow up on all tests (blood, urine) and receive results
• Do adjustments to medicine and care plans on ECP

Reporting:

• Daily reporting to the UM on any interventions on any interventions during the shift
• Thorough reporting during shift change
• Incident reporting
• Report IOD to HR and Unit Manager
• Complete cardex
• Timestamping on ECP
• Medication on ECP

Emergency and deaths

• Follow emergency plan in the case of panic button alerts.
• Act according to patient’s living will in case of emergency or resuscitation
• Phone emergency services immediately for village emergencies.
• Phone Dr of resident in case of emergency

Qualifications - Senior certificate and SANC registered as Enrolled Nurse

Experience and Knowledge: Dementia care, frail care, sub acute, palliative care, rehab, strokes

Skills and Attributes: Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, computer literate, professional, focussed, fluent in English. Well spoken, neat, compassion for elderly, be able to converse with people on different levels – staff, families, MDT and other professionals coming into the facility.