Job Vacancies at LGR Incorporated

We are looking for dedicated and ambitious Candidate Attorneys to embark on an enriching journey of professional growth within our firm. As a Candidate Attorney, you will have the opportunity to work closely with experienced attorneys, gaining hands-on experience and contributing to the success of our clients.

MINIMUM REQUIREMENTS

• Completed LLB Degree
• Completed Law School (Advantageous but not compulsory)
• Driver’s licence would be advantageous

SKILLS REQUIRED

• Excellent verbal and written communication skills
• Administratively strong
• Strong research, analytical and drafting skills
• Demonstrated commitment to ethical and professional conduct

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Join our team as a Legal Administrator specialising in Foreclosures and Asset Management, where your organisational competence and legal expertise will make a significant impact. We are seeking a detail-oriented professional to oversee administrative tasks, document management, and communication within our dynamic Foreclosure and Asset Department. If you thrive in a fast-paced legal environment and have a passion for ensuring efficient operations, we invite you to apply and contribute to our dedicated team.

MINIMUM REQUIREMENTS

• Completed Matric.
• 2-4 years previous banking litigation experience.

EXPERIENCE REQUIRED

• Drafting of Affidavits, Summonses, Section 129 notices, and all other banking litigation related documentation.
• Ability to perform well under immense pressure.
• Ability to adhere to strict turnaround times.
• Ability to liaise with banks and debtors.
• Ability to liaise with the Sheriff offices and other role players.

SKILLS REQUIRED

• Effective communication skills.
• Administratively strong.
• Proficient in Office Word, Excel and Outlook.
• Previous experience in working on AJS, OCS and DM11 will be an advantage.

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Are you a skilled and detail-oriented legal professional seeking a dynamic role in Foreclosures? We are currently looking for an experienced Legal Secretary to join our team, specialising in Foreclosures. As a crucial support member, you will play a pivotal role in managing legal documentation, coordinating with clients, and ensuring seamless operations within our foreclosure practice.

MINIMUM REQUIREMENTS

• Completed Matric.
• 3 years previous experience in banking litigation especially in Sale in Execution, Rule 46(11) Applications, Rule 46(9)(d) Applications and Warrant of Attachments.

EXPERIENCE REQUIRED

• Drafting of Warrants of Executions, Notice and Conditions of Sale, Rule 46A Applications, and all other banking litigation related documentation.
• Possess intricate knowledge about the entire Rule 46 and the timelines mentioned therein.
• Ability to perform well under immense pressure.
• Ability to adhere to strict turnaround times.
• Ability to consult with banks and debtors.
• Ability to liaise with the Sheriff offices and other role players.

SKILLS REQUIRED

• Persuasive communication skills.
• Administratively strong.
• Proficient in Office Word, Excel and Outlook.
• Previous experience in working on GhostPractice legal software, My Attorney and CACS will be an advantage.

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We are seeking a skilled Call Centre QA and Compliance Officer to join our team! Use your 4-5 years of experience in legal collections or banking, AJS proficiency, and advanced Excel skills to maintain unwavering quality and compliance standards in our vibrant Call Centre environment.

MINIMUM REQUIREMENTS

• Grade 12.
• 4-5 years’ experience in a QA/Compliance role in the collections or banking environment.
• AJS experience is essential.
• Advanced Excel is essential.
• Good understanding of DebiCheck will be beneficial.

EXPERIENCE REQUIRED

• Monitor process implementation.
• Ensure that quality & compliance standards within the call centre are consistently met.
• Responsible for agent communication and training, quality assurance as well as regular briefings with senior management on the progress of the call centre agents training & work done.
• Ensure compliance with the department’s quality systems & processes.
• Evaluate daily feedback, queries, agent productivity and skills analysis on calls.
• Develop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centre.
• Ensure campaign KPIs are met regarding quality standards.
• Upskill call centre staff.
• Provide weekly quality assurance reports to upper management.
• Ensure on-going optimisation across all campaigns within the department.
• Manage teams, coaching and training sessions.

SKILLS REQUIRED

• Ability to work and complete projects without supervision.
• Self-motivated.
• Ability to communicate with discretion and professionalism, understanding when confidentiality is needed.
• Analytical approach to problem solving & solution driven strategy development.
• Critical attention to detail.
• Capable of working on multiple campaigns.
• Strategy implementation with excellent organisational skills.
• Strong knowledge of customer care processes and techniques.
• Demonstrated ability to work well in a team environment.
• Must be a critical thinker.

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Are you a motivated individual looking to advance in your career? Join our team as a Junior Administrator, where you will play a crucial role in supporting our Call Centre. Bring your organisational skills and enthusiasm to contribute to the efficiency and success of our dynamic team.

MINIMUM REQUIREMENTS

• Matric/ Grade 12.
• 5 years’ experience as an Administrator.
• Excellent Excel skills.
• Knowledge of debt collection.
• Exposure to systems such as AJS, Excalibur, OCS, DM, Swordfish, Vertigo, RealPay etc.
• Knowledge of invoicing.
• Bookkeeping an advantage.

EXPERIENCE REQUIRED

• Preparing agents statistics.
• Operating debt collection programs.
• Understanding the debt collection process and environment.
• Processing and importing of all necessary files and payments received from various banks into multiple systems.
• Importing all new allocations received.
• Sending payments to agents.
• Sending books to agents.
• Preparing reports for management.
• Excel reporting or any other reports required internally or externally.
• Preparing of invoices and credit notes.

SKILLS REQUIRED

• Excellent Microsoft Office skills especially Excel (ability to do complex formulas, e.g. VLOOKUP etc.)
• Ability to work independently and meet deadlines.
• Ability to work on multiple systems such as AJS, Excalibur, OCS, DM, Swordfish, Vertigo, RealPay etc.
• Excellent attention to detail.
• Good time keeping.