Job Vacancies at Metso

WHAT YOU WILL DO

• Implement and oversee APC systems and advanced sensing systems, ensuring client satisfaction through meticulous project execution and support
• Monitor and analyse plant data and APC system performance remotely and provide actionable insights to improve operations
• Develop and conduct training programs for clients to ensure optimal use of APC technology
• Design, configure, install, and commission APC and vision systems both remotely and on-site
• Collaborate with global APC teams to manage projects effectively, including planning, communication, documentation, and invoicing
• Frequent travel to client sites in the Africa, Middle and Middle East & India regions, and globally as necessary, to meet project requirements and client needs
• Support customers directly as a Project Manager on critical projects, establishing and maintaining strong professional relationships

WHO YOU ARE

• Matric (Grade 12)
• Possess a Bachelor’s, Master’s, or PhD in Metallurgy, Chemical Engineering, Mineral Processing, Electrical Engineering/Process Control, or a related field
• Have a minimum of 8 years of experience in mineral processing or APC, with a robust knowledge of APC technologies and systems
• Experienced in dynamic constraint control, crisp and fuzzy logic programming, and other relevant APC applications
• Excellent communication skills, with the ability to manage projects independently and collaborate effectively across diverse teams
• Willingness to travel frequently, especially within the AFR and MEI regions, to engage directly with clients and operational sites

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

• Customer-centric mindset, able to translate customer issues/needs into profitable business solutions
• Good interpersonal, communication, presentation & facilitation skills
• Adaptability: maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Highly motivated individual with the ability to work under pressure and meet deadlines
• Team Player with ability to work within a matrix organization
• High attention to detail and accuracy
• Prepared to work flexible hours to meet deadlines when required
• Must have proficiency and knowledge of personal computing technologies
• Willing to undertake extensive travel (50 % of the time)
• Willingness to learn and continually improve own knowledge base
• Driven and independent self-starter focused on meeting or exceeding targets set
• Ability to lead when the situation requires
• Ability to manage own time
• Concern for all aspects of the job; accurately checking processes and tasks

Job posting end date: 03/28/2026

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WHAT YOU WILL DO

• Provide excellent response to end users and sales managers when taking purchase orders and answering requests for pricing, delivery, product and technical information
• Process customer inquiries, proposals, and enter orders accurately and in a timely manner, clean quotation, and sales order entry
• Prepare customer quotations based on application, specifications, costs, and pricing guidelines
• Accumulates costs of parts via computer system history, inquiries to purchasing and/or production estimating department and estimating costs based on experience with similar/same type of parts
• Evaluates vendor quotes and shop cost estimates
• Establish selling prices of parts based on previous history, evaluation of customer, evaluation of the market, and company objective margin
• Responsible to expedite all activities on proposals through daily communication with Purchasing, Engineering, Production, Shipping and Accounting to meet the customer’s requirements
• Administers order entry of customer purchase order and provides required back up information to all other departments involved in the order execution
• Establish and maintain a good company image within territory by providing exceptional customer service, a professional attitude and up-to-date product knowledge
• Participate in establishment of pricing strategies and customer negotiations
• Resolve order related problems, discrepancies, and customer-related issues working with sales and product support teams
• Accountable for order backlog management of customers/territories assigned which includes also working with different departments to have orders delivered on time to customers
• Demonstrate cooperative team effort within the solutions group and the team
• Position requires excellent customer relations skills, ability to work within a team environment, mechanical aptitude, and the ability to work in a very fast paced environment
• Improve efficiency of on-time delivery
• Demonstrates dependability and punctuality
• Observes safety regulations and exhibits a concern for safety
• Shows commitment to quality ethics and focuses on meeting the needs and expectation of both the internal and external customers
• Travel (both domestic and international) may be required as needed
• Perform other duties and/or other special projects as required

WHO YOU ARE

• Matric (Grade 12)
• High school diploma or equivalent work experience
• 2-5 years’ experience in a customer service or similar role
• SAP experience

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

• Strong drive, and performance orientation
• Ability to work in a team atmosphere
• Well Spoken and ability to stay calm and focussed under high pressure situations
• Attention to detail and a sense of urgency-oriented behaviours are required
• Highly motivated individual with the ability to work under pressure understand time frames and meet deadlines
• Self-motivated / performance driven focus on providing excellent customer service
• Prepared to work flexible work hours to meet deadlines when required
• Strong communication, co-operation and interpersonal skills to manage internal and external interfaces

Job posting end date: 03/30/2026

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WHAT YOU WILL DO

• Receive delivery notes
• Identify components
• Allocate reference numbers
• Open repairs receive form

Open notification

• Evaluate component to determine scope for strip process
• Various vendors, will be required to visit Vendors
• Strip instructions to Vendors
• Evaluate through std agreed rates strip/clean/inspection cost with Vendors
• Receives inspection reports from Vendors
• Evaluate reports/ identify correct BOM for each component
• Send all documents for repair scope and planning
• Manage and control of documents

Release notes,

• Quality
• Invoicing

EXPECTED OUTCOMES

• On-time delivery with the correct material, parts, and quality
• Compliance to the quality management system
• Liaison between Metso and the customer, ensuring all expectations are met from both parties

WHO YOU ARE

• Matric (Grade 12)
• Qualified artisan, fitting or turning would be an advantage
• Microsoft office skills
• SAP & RMS knowledge would be an advantage
• Minimum 5 years in manufacturing environment
• Valid driver’s license

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

• Highly motivated individual with the ability to work under pressure and meet deadlines
• High attention to detail and accuracy
• Prepared to work flexible work hours to meet deadlines when required
• Structured, organised, diligent and conscientious individual
• Good time management skills
• Good interpersonal relation skills

Job posting end date: 03/30/2026