Job Vacancies at Teya

About the job

Your Team

You will work with a diverse team to help shape the future of our Engineering Department. You will shape the technology of the company while solving business problems and incorporating customer feedback.
You may use technologies such as Go, Java, Python, Kotlin, C#, to write maintainable, performant and high-quality code. We focus on continuous deployment and iterative delivery, to ensure that our code runs reliably on our infrastructure, allowing you to focus on delivering value to merchants in a fluid manner.

Your Mission

• On a regular day as a Principal Software Engineer with us:
• You are a key influencer for strategic decisions in the company. You bring technology and industry context to business decisions;
• You are adept at building consensus and driving closure on contentious topics;
• You guide the career growth of the most senior technical talent in the company. You participate in performance evaluations and advocate for the careers of others;
• You write clean, secure, and well-tested code to solve business problems;
• You build tools and integrate systems to scale the effectiveness of products across the business;
• You collaborate and communicate effectively within the team and across the organisation to achieve the team’s goals;
• You identify intrinsically hard problems (e.g., major bottleneck or existing architectural complexity that slow down or prevent innovation, pose a critical business or security risk, undefined opportunity with potentially high impact.)
• You lead by example; you recognize that every solution you produce will be used as a role model for others;
• You create positive and lasting change on the architecture and technical abstractions of the company. You guide decisions to be intentional, incremental, and aligned toward long-term goals for the company.

Your Story

• You have 8+ years of experience as a software engineer leader;
• You have experience motivating colleagues at all levels;
• You have experience growing and scaling teams;
• You enjoy serving as a mentor and supporter for fellow developers and team-mates;
• You have experience with relational and non-relational databases;
• You are well-versed in using Containers for packaging your application;
• You can set up effective CI/CD pipelines;
• You can effectively use Git or other distributed SCM;
• You have previous experience in the Payments Industry would be a plus;
• You can operate services that the team builds while identifying opportunities for improvements and keeping to the agreed levels of service.

The Perks

• Flexible working hours
• 25 days of Annual leave (+ national public holidays);
• Frequent team events & activities in the office and outside;
• Possibility to visit other company offices to meet colleagues in instances when travel is safe and appropriate;
• Competitive salary and enrollment in the Universal Stock Option Plan from your first day. This gives all employees the chance to be fellow company owners;
• Friendly, comfortable and informal office environment;
• Work Visa

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About the job 

Your Team

You will work with a diverse team to help shape the future of a custom branded payment, ordering & loyalty app. Your team will use technologies such as Cypress, SQL, Appium, Postman, HPQC, Spira test, and testlink. 

Your Mission

On a regular day as a Principal QA Engineer, you will:

• Develop and implement QA test policies, test strategy, procedures, and, standards across the organization;
• Establish and maintain QA frameworks for software development;
• Define and monitor QA metrics to measure the effectiveness of software development processes;
• Provide leadership, guidance, and mentorship to QA engineers;
• Collaborate with cross-functional teams, including development, product management, and operations to ensure high-quality software products;
• Design and implement automated testing frameworks to improve efficiency and accuracy of QA testing (preferred tools are Cypress JavaScript, Appium Java and Postman);
• Identify and prioritize areas of improvement in the software development lifecycle;
• Report and track defects, and work with development teams to ensure timely resolution;
• Continuously evaluate and implement new QA tools, technologies, and methodologies to improve QA processes;
• Be able to implement TMMI;
• Be able write test plans;
• Be able to write test cases;
• Be able to write test closure reports;
• Use test management tools efficiently to impact product delivery.

Your Story

• At least 10 years of experience in software quality assurance, with 5 years in a leadership role;
• Strong knowledge of software development processes, methodologies, and tools;
• Strong leadership, communication, and interpersonal skills;
• Experience in test automation, including developing and implementing automated testing frameworks from scratch;
• Knowledge and experience of API Testing;
• Knowledge of database systems, SQL, and scripting languages;
• Strong analytical and problem-solving skills;
• Experience with Agile methodologies and continuous integration/continuous delivery (CI/CD) practices.

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About the job 

Your Team
As a Product Owner, you'll be part of the SA Product team on secondment to a leading financial services company that specializes in instore retail credit. We understand that the best products are about bringing teams together for great customer outcomes. For this reason, a Product Team is integral to the delivery of outstanding solutions, and its activity can make or break the success of a product.

Your Role 

• We are looking for someone who is eager to learn and improve every day by taking ownership of their role and responsibilities. We are looking for individuals with a strategic and analytical mindset and a vision for the future. You will have an understanding of payment processes such as clearing/settling and how payments work in general. 
• Above all, we require someone who harbours the ambition to grow with the product. You will be exposed to the entirety of the business, and it is up to you to carve your path. The entrepreneurial spirit lies in the heart of our culture – we are seeking self-starters to take ownership of problems they observe and tackle them creatively. 

Your Story:

• You take the lead of Product development team as the Product Owner;
• You review requirements, specifications and technical design documents to analyze the needs and define product vision, roadmap and growth opportunities;
• You develop appropriately detailed specifications for the product features so they are clearly understood by the development teams;  
• You plan and prioritize product feature backlog and development for the product;
• You provide backlog management, iteration planning, and elaboration of the user stories; 
• You work closely with Product Management to create and maintain a product backlog according to business value or ROI; 
• You lead the planning product release plans and set the expectation for delivery of new functionalities; 
• You provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals;  
• You draft key objectives and results, strategies and apply the data for the product to make business decisions; 
• You act as an ambassador for the product internally and externally and as the primary contact for queries related to the product; 
• You work closely with senior management in order to create a product that fits the company portfolio; 
• You research and analyze market, the users, and the roadmap for the product. 
• Increase an understanding of Agile/Scrum best practices, Lean Startup, new technologies opportunities and other new trends 

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About the job

Your Team

• Reporting to the Consumer Support Manager, the successful candidate will be a key addition to our Cape Town based service desk team. This role focuses on delivering world class customer support at speed. The right person will have customer support  experience, be restless for improvement, and someone who enjoys working within a dynamic customer focused and fast paced environment.
• This role is ideal for someone who wants a broad and wide reaching support role, requiring both technical expertise, good communication skills and a proven ability to multi-task to achieve several deadlines simultaneously. The preferred candidate will be experienced, able to adapt to change, and someone who enjoys working with in a dynamic fast paced environment. This role will suit someone with a strong work ethic and strategic mindset, who is looking to make an immediate impact on an exciting growth-stage company. 

Your Mission

• Ensure that tickets logged are correctly categorised, at the appropriate level to allow detailed data analysis that will be used to identify possible problems. 
• Ensure that assigned tickets are attended to and resolved within contracted SLA's and meet the standard set for quality of service. 
• Ensure internal and external ticket communication is performed in a professional and timely manner. 
• Escalate incidents/issues timely and accurately.
• Support Knowledge sharing / documentation creation within the department.
• Consistently live out, act, work and exhibit behaviours aligned to and congruent with company values
• Serve our Yoyo customers in a professional manner
• Take ownership of issues raised by our customers and see problems through to resolution.
• Escalate feedback from our customers to relevant teams (Product, Engineers) to constantly improve our offerings and anticipate future queries.
• Contribute to project and process streamlining under the guidance of the Customer Experience Manager.

Your Story

• You are fluent in Spanish
• The customer is the focal point of all decisions
• Strong understanding of IT systems
• Knowledge of Zendesk or similar ticketing service desks.
• Strong proficiency in Excel
• Ability to manage competing timelines and priorities
• Excellent analytical and communication skills (both written and oral)
• Hard working and self-motivated
• Strong problem-solving skills and attention to detail
• Ability to work in a fast paced and challenging environment
• Adaptability, creativity and innovation, initiative, resilience, consideration, analytical and intuitive

go to method of application »

About the job

• Reporting to the Consumer Support Manager, the successful candidate will be a key addition to our Cape Town based service desk team. This role focuses on delivering world class customer support at speed. The right person will have customer support  experience, be restless for improvement, and someone who enjoys working within a dynamic customer focused and fast paced environment.
• This role is ideal for someone who wants a broad and wide reaching support role, requiring both technical expertise, good communication skills and a proven ability to multi-task to achieve several deadlines simultaneously. The preferred candidate will be experienced, able to adapt to change, and someone who enjoys working with in a dynamic fast paced environment. This role will suit someone with a strong work ethic and strategic mindset, who is looking to make an immediate impact on an exciting growth-stage company. 

Your Mission

• Ensure that tickets logged are correctly categorised, at the appropriate level to allow detailed data analysis that will be used to identify possible problems. 
• Ensure that assigned tickets are attended to and resolved within contracted SLA's and meet the standard set for quality of service. 
• Ensure internal and external ticket communication is performed in a professional and timely manner. 
• Escalate incidents/issues timely and accurately.
• Support Knowledge sharing / documentation creation within the department.
• Consistently live out, act, work and exhibit behaviours aligned to and congruent with company values
• Serve our Yoyo customers in a professional manner
• Take ownership of issues raised by our customers and see problems through to resolution.
• Escalate feedback from our customers to relevant teams (Product, Engineers) to constantly improve our offerings and anticipate future queries.
• Contribute to project and process streamlining under the guidance of the Customer Experience Manager.

Your Story

• You are fluent in Italian
• The customer is the focal point of all decisions
• Strong understanding of IT systems
• Knowledge of Zendesk or similar ticketing service desks.
• Strong proficiency in Excel
• Ability to manage competing timelines and priorities
• Excellent analytical and communication skills (both written and oral)
• Hard working and self-motivated
• Strong problem-solving skills and attention to detail
• Ability to work in a fast paced and challenging environment
• Adaptability, creativity and innovation, initiative, resilience, consideration, analytical and intuitive