Jobs at Absa

Job Summary

• The Data Governance Lead oversees all the data domains for specific division(s)/ department(s) and ensures the Data Stewards understand their roles in the organization.

Job Description

Key Responsibilities

• Support all Data Management activities within its respective business divisionsMonitor and supervises the rollout and compliance of the relevant rules, policies and procedures within its respective business divisionDefines and executes data governance strategy, in line with the BU Data StrategyProvide material to the Data Management Committee on the divisions’ performanceSupport and advise Data Quality Specialist and Business Analyst in implementing and monitoring the Data Management toolsEnsure tracking, monitoring and publishing of data quality scorecards Coordinate completion of corrective actions to resolve data quality problemsProvide guidance to Data Owners and Stewards around metrics requirements and raise awareness of Data Management requirements within its respective business divisionFacilitate discussion among Data Stewards and provide guidance through Working Groups

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The Data Governance Lead oversees all the data domains for specific division(s)/ department(s) and ensures the Data Stewards understand their roles in the organization

Job Description

Key Responsibilities

• Support all Data Management activities within its respective business divisionsMonitor and supervises the rollout and compliance of the relevant rules, policies and procedures within its respective business divisionDefines and executes data governance strategy, in line with the BU Data StrategyProvide material to the Data Management Committee on the divisions’ performanceSupport and advise Data Quality Specialist and Business Analyst in implementing and monitoring the Data Management toolsEnsure tracking, monitoring and publishing of data quality scorecards Coordinate completion of corrective actions to resolve data quality problemsProvide guidance to Data Owners and Stewards around metrics requirements and raise awareness of Data Management requirements within its respective business divisionFacilitate discussion among Data Stewards and provide guidance through Working Groups

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. 
• You will be tasked with providing protection and assurance on the controls safeguarding the bank’s information assets.

Job Description

What you’ll get to do:

The role is within the Converged Security Office and your responsibilities will include the following:

• Developing, testing, Implementing and sometimes documenting security monitoring solutions to enforce security strategies and support to new/existing systems in accordance with policies, standards, guidelines and procedures.
• Serve as a trusted partner to business, operations, development, risk and compliance teams providing security monitoring solutions subject matter expert (SME) guidance and analysis.
• Developing and implementing security monitoring to the standards, guidelines and procedures for hardening monitoring of configurations, users and roles, profiles, etc.
• Refining and enhancing existing monitoring methods, controls, standards, procedures, and guidelines to help improve monitoring to inhibit the unauthorized behavior.
• Ensuring that security monitoring tool/s are within patching limits with all business partners that are affected.
• Assist with incident investigations if and when required.
• May be called upon to it assist with root cause analysis of security violations.
• Working within different levels of the organization to understand their respective security monitoring needs and assist with implementing practices consistent with the bank security monitoring policy.
• Working with internal and external auditors to demonstrate and provide evidence of security monitoring controls are adherence to regulatory compliance
• Executing and enhancing monitoring systems used to detect and report security violations

What do you need to get in?

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or Related Fields or relevant industry certifications and comparable experience
• CISSP certification or any security related certification-preferred, but not essential
• Splunk User certification
• Splunk Power User certification, but not essential
• Splunk Administration certification, but not essential

Experience required:

• IT Work experience of between 12 to 24 months
• Splunk experience of at least 6 Months
• Basic Linux Admin Skill of between 12 to 24 months
• Data analytics of between 12 to 24 months
• SQL experience of between 12 to 24 months, but not essential
• Python knowledge of around 12 months, but not essential
• Maintain familiarity with industry trends and current security monitoring practices
• Passionate, positive and driven attitude
• Good communication (written and verbal) and interpersonal skills
• Reliable time management and organization skills
• Demonstrates the ability to convey technical findings in simple language
• Proactive mindset and actions
• Aptitude to lead complex efforts with minimal supervision
• Willingness to collaborate across the organization
• Ability to lead complex efforts with minimal supervision
• Proven ability to work independently and as a team member
• Flexibility to work in varying business functions and capabilities
• Capability to adapt to new and changing environment and handle multiple priorities, including to learn quickly
• If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!

Education

• Higher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. 
• You will be tasked with providing protection and assurance on the controls safeguarding the bank’s information assets.

Job Description

What you’ll get to do:

The role is within the Converged Security Office and your responsibilities will include the following:

• Designing, developing, testing, documenting, monitoring, and implementing information and database security solutions to enforce security strategies and support to new/existing systems in accordance with policies, standards, guidelines and procedures
• Serve as a trusted partner to business, operations, development, risk and compliance teams providing database security subject matter expert (SME) guidance and analysis
• Managing a database activity monitoring (DAM) platform for security and audit compliance, including policy creation, event and trend analysis, performance monitoring and infrastructure maintenance
• Developing and maintaining database security standards, guidelines and procedures for hardening database configurations, users and roles, profiles, etc.
• Refining and enhancing existing controls, policies, standards, procedures, and guidelines to prevent the unauthorized use, release, modification, or destruction of data
• Evaluating updates to new/existing database security controls by determining the strengths/weaknesses and coordinate the testing and implementation of the new/enhanced controls with all business partners that are affected
• Respond to security Incidents and assist with incident investigations
• Performing root cause analysis of security violations to determine if they are the result of misconfiguration or malfunction or if they are malicious, and taking appropriate action depending on circumstances
• Working with database custodians at different levels of the organization to understand their respective security needs and assist with implementing practices and procedures consistent with the bank information security policy
• Conducting and identifying database security compliance issues and ensure that any non-compliance to security baseline configurations are identified, tracked and assigned to stakeholders for remediation
• Working with internal and external auditors to demonstrate and provide evidence of security controls are adherence to regulatory compliance
• Executing and enhancing monitoring systems used to detect and report security violations

What do you need to get in?

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or Related Fields or relevant industry certifications and comparable experience
• CISSP certification or any security related certification-preferred, but not essential

Experience required:

• Database security, monitoring and protection
• Database activity monitoring platforms such as Imperva Data Security and Data Risk Analytics (DRA), IBM Guardium is advantageous.
• Familiarity with Azure & AWS technologies and methods including RDS (Relational Database Service)
• Ability to understand security risks and controls, to analyze various methods of controlling information security problems, determine the strengths and weaknesses of each method and implement the best cost-justified solution
• Knowledge of database platforms such as Oracle, SQLSERVER, MySQL, etc.
• Working knowledge of at least two or more operating systems and corresponding security systems in use at the Bank (Linux, Unix, Windows, etc.)
• Maintain familiarity with industry trends and current security practices
• Demonstrate ability to manage complex projects in an effective manner. This includes the ability to prepare detailed task plans outlining all requirements to complete the given assignment
• Evaluate business process and application software, which effect the integrity, functionality, and reliability of the Bank's network and systems
• Passionate, positive and driven attitude
• Good communication (written and verbal) and interpersonal skills
• Reliable time management and organization skills
• Demonstrates the ability to convey technical findings in simple language
• Proactive mindset and actions
• Aptitude to lead complex efforts with minimal supervision
• Willingness to collaborate across the organization
• Ability to lead complex efforts with minimal supervision
• Proven ability to work independently and as a team member
• Flexibility to work in varying business functions and capabilities
• Capability to adapt to new and changing environment and handle multiple priorities, including to learn quickly
• Knowledge of Data protection i.e.. Data Loss Prevention (DLP), Data Classification
• If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

The Messaging Engineer is accountable for:

• Providing application support to business users and other stakeholders in the organization.
• Maintaining correct and current application documentation and making it available to application users.
• Ensuring that impact to business operations because of upgrades and maintenance activities is minimized.

Overseeing application implementation and configuration, patches, upgrades and maintenance, and ensuring that application performance meets agreed SLAs and OLAs.
Job Description

Delivery & Support

• Manage and provide support for software and applications as per the service level agreement.
• Manage Office 365 and monitor Office 365 service health
• Evaluate Office 365 capabilities and make recommendations for leveraging new features
• Keep up with industry knowledge of Microsoft Office 365, concepts, best practices
• Microsoft Teams administration and creating a deployment strategy
• Assist with the migration of data into Office 365
• Maintain a highly secure Office 365 system through proper configuration
• Work closely with Information Security to establish Office 365 access monitoring
• Troubleshoot Office 365 issues including connectivity and mobility
• Office 365 user administration, including the removal of user accounts, management of service requests, file sharing and permissions, group policies, etc.
• On-going analysis of current Office 365 security features
• Serve as a knowledge expert on Office 365 applications, advising on best practices of use and third-party integrations
• Assist in the architecture of and administration of security policies encompassing all Office 365 and Azure services
• Administer Microsoft Intune/Microsoft Endpoint Manager
• Define and build Office 365 administrative procedures
• Recommend and implement governance techniques
• Manage Office 365 Pro Plus deployment groups and coordinate the release of the respective Office 365 Pro Plus updates to users
• Continually nurture our white-glove support culture in an Office 365 environment
• Champion the adoption of Office 365 services as appropriate for our business

Education and experience required

• 3-5 years of Office 365 and Microsoft Exchange administration experience
• Knowledge and support experience on AD and ADFS
• Knowledge and experience on working with Microsoft Teams or Skype for Business
• Experience with Azure AD and O365
• Knowledge of Authentication, Identity and Access Management (IAM), and Conditional Access Policies
• Solid understanding of Windows administration and PowerShell scripting
• Microsoft MCSE Certified
• ITIL V4 Certified

Knowledge & Skills:

• Results oriented
• Strong analytical and problem-solving skills
• Excellent written and oral communication skills

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. 
• You will be a member of the Absa Group Limited Converged Security Operations team with a primary responsibility of designing and developing automation solution to enable rapid response to cyber security events/incidents. You will be responsible for the working through problems with other members of the team and removing blockers where possible and escalating to management when assistance is needed.

Job Description

What you’ll get to do:

The role is within the Converged Security Office and your responsibilities will include the following:

• Work as part of a development team in the delivery of information security and privacy automation tooling and services to the Absa Group Limited (AGL) business
• Work with the Security Operations Team to identify and automate processes that are complex and require large time investment from humans.
• Continuously drive new and innovative approaches to classical security problems by leveraging computing resources to reduce human error and accelerate our response to situations
• Effectively communicate to management, both opportunities for improvement to your functional area as well as issues that require attention to resolve.
• Deliver recommendations and perform actions to improve the detection, escalation, containment and resolution of incidents within AGL’s environment where relevant.
• Deliver automation focused initiatives leveraging past experience in doing so previously
• Provide support in relation to the other Cyber Security team functions as and when dictated by workloads and deadlines applying your specific skills where needed.
• Provide general advice and guidance on automation and development related matters as and when required
• Provision of ‘out of hours’ activities as and when required

What do you need to get in?

• You have good communication skills, both technical and nontechnical topics
• You can work alone but are also a great team player
• You have a background in cyber security focused development
• You have a strong understanding of data structures, machine learning and TensorFlow based computing processes
• You have experience building large scale AI driven projects
• You understand the principles behind application and infrastructure security
• You have the ability to apply and have a solid understanding of secure coding practices
• You are fluent in Python 2 and 3 as well as JavaScript
• You have experience with MySQL and PostgreSQL
• You have solid working experience using Django and Bootstrap
• You are well grounded in automation within the Microsoft Office ecosystem. Eg. Teams integrations and automation workflows. If not, you are able to learn quickly.
• At least an Honours Degree in a relevant field to prove level of cognitive processing and ability to reason through complex problems
• Proven record of accomplishment within Cyber Security Operations with a focus on development and/or automation
• Understanding of the security mechanisms associated with Windows and *nix operating systems, switched/routed networks, applications and databases
• Also... You need to be awesome. ;)
• If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• As a Software Asset Management Specialist in the Absa Software Asset Management team, you will manage software licenses from planning to retirement across a wide range of platforms, to reduce the total cost of ownership while maintaining agreed-upon service levels. You will evaluate the software licensing needs for the organization and actively track licenses to ensure legal and regulatory compliance. 
• An ideal Software Asset Management Specialist is a recognized expert in the Software Asset Management field with extensive experience optimally manage key software publishers across a wide range of platforms, able to solve tough problems, interpret complex environments, and consistently maintain a high level of accuracy. She/he has a track record of aligning design decisions to business strategy and objectives and of providing insights and direction to the business and product owners at the most senior levels. She/he has a passion for problem-solving and continual service improvement and can provide insights into actionable and sustainable solutions.

Job Description

Manage Software across the Software Asset Management life cycle:

• Utilise your software licensing expertise by tracking, ensuring compliance, cost savings, risk mitigation, key metrics reporting, administrative efficiency of software licenses, and overall efficiency of the Software Asset life cycle management (people, process and tools)
• Drive maximum value from our license agreements for Cloud, Server and End User Computing Software, while delivering a seamless experience for our users with daily and strategic management and control of the software portfolio to optimize the value, cost, and risk of software
• Manage, track, update and optimize the group’s software assets across all the platforms in scope, such as AWS, Azure, Windows, Unix, AIX, Linux, and other
• Manage and maintain Software Publishers and the corresponding data around it by ensuring complete, accurate, and current software and hardware asset inventory on the Flexera Software Asset Management toolset and ensuring it is aligned with the configuration management database (CMDB)

Ensure Compliance and Software Audit-readiness

• Prepare the organization for or participate in software audits with accurate ownership information to realize cost benefits, avoid unneeded software purchases, avoid penalties incurred from non-compliance and unused software licenses.
• Ensure that Software licenses are reconciled and compliance exceptions w.r.t. software usage and license agreements are reported and managed to ensure full compliance with terms and conditions of all software licensing documents and agreements
• Develop, implement and maintain a remediation plan for licenses out of compliance or unauthorized for use within the organization
• Engage with stakeholders and business owners as required as per the Software Asset Management framework, standard, policies, processes, and procedures
• Identify and execute cost-saving opportunities through software re-harvesting and license optimization, in conjunction with Product and Business owners
• Identify risks, savings opportunities for renewals, and license harvesting potential

Ensure a healthy Software Asset Management Inventory and Platform

• Manage and maintain the accuracy and health of the software and hardware inventory in Flexera and related software management tools
• Maintain and optimise Flexera Software Asset Management tools and infrastructure in use in the organisation
• Promote and enable automation and integration between platforms and systems to support a sustainable software asset management environment

Deliver on Management Information

• Ensure compliance, accuracy, completeness, and creating processes, metrics, and reporting to support license positions
• Identify, define, measure, report and improve key indicators for in-scope publisher/title(s)
• Create Software License Management and related Reports / Dashboards and drive automation

Deliver on Governance, Risk, Compliance Requirements

• Apply the group risk, governance, compliance, regulatory frameworks, and standards, including SAM policies, standards, processes, and risks
• Audit and monitor software asset management group and internal controls (governance)
• Provide inputs & reporting requirements or coordinate relevant processes for all internal/external risk, regulatory, compliance, and governance-related process for managed services provisioning across the estate
• Implement & maintain knowledge management & data management processes for the successful governance of software asset management activities
• Implement and maintain relevant, accurate & timely governance, risk, and compliance information

People Accountability

• Proactively and effectively (time and quality) collaborate and drive collaboration across teams where it makes sense (e.g. managing dependencies and interdependencies, conflict resolution, information and best practice sharing, problem resolution outside of own area, etc.)
• Apply collaboration skills in business reviews and issue resolution regardless of team boundaries and lead communication with relevant stakeholders through to conclusion
• Contribute to high-performance team environment and culture as a high performing member of a self-directed team aligned agile working environment
• Leverage coaching techniques in all team/service provider related activity to drive a higher quality ITAM service
• Proactively seek and provide feedback across a range of stakeholders for the benefit of the team and leverage feedback to consistently improve ITAM service delivery
• Participate in peer reviews, problem-solving within and across the broader team

Preferred Education:

• Bachelor`s Degrees and Advanced Diplomas

Preferred Certification:

• CSAM / IAITAM or recognized related Software Asset Management Certification
• ITIL Certification and firm understanding and practice experience with ITIL best practices

Preferred Experience

• 5+ Years’ experience as a Software License Manager
• Solid experience with IT Service Management and Software Asset Management processes and platforms
• Solid experience with Technology infrastructure and platforms
• Solid experience using Flexera FlexNet Management Suite of products
• Experience with SCCM, JAMF, and ServiceNow tools and data
• Experience using procurement tools, such as SAP and Coupa
• Experience interpreting licensing terms and conditions
• Experience with the following Publishers: SAP, Microsoft, VMware, Adobe, Oracle, RedHat, IBM, Symantec, Veritas
• Experience with SaaS, Amazon, Google, Azure, and experience with other cloud technologies
• Experience with successful Software licensing audit defense from large technology vendors

Desired Knowledge

• Ability to maintain a strong working relationship with leaders whose departments consume/deploy software titles
• Bring to the table some of the industry best practices in Software Governance, associated processes including Software requisition and fulfillment, procurement, asset management, systems automation, and general project management
• Be a strong team player, collaborate effectively with the SAM Technical Platform support and Operations team, to define, document and agree on SAM data requirements across the software lifecycle for automation and software license optimization
• Understanding of IT components (infrastructure, software, PCs, Databases) and how they interact
• Understand hardware technology and configurations including cloud/virtualization technologies (VMware, AWS, Azure etc.)
• Mindset to continuously improve the SAM processes, reporting and metrics.
• Strong analytical and communication skills to prepare and present periodic accurate internal reporting around complete license position and related analysis for in-scope Software Publishers
• Ability to review and define processes and business requirements for automation and service improvements
• Ability to identify, define, measure, report and improve key indicators for in-scope publisher/title(s). Able to create executive Reports / Dashboards and automate
• Ability to manage and execute required processes and reporting for renewals, true-ups, certifications and audits by collaborating with various internal and external stakeholders as needed
• Ability to partner and collaborate with multiple key internal and external stakeholders, including Procurement, Legal, Finance, Sourcing, Vendor Management, IT Asset and Configuration Management, Product Owners (Software Owners), Architects, Administrators, Engineers, User Groups, Vendors/Resellers, to help collect, organize and obtain critical information required for the management of software assets

Desired Skills

• Reporting skills, such as PowerBI, Cognos and Excel
• Flexera Certification / Training
• Cloud Technologies awareness, such as IaaS, PaaS, SaaS
• Azure and Amazon Web Services awareness

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

As a Specialist Software Asset Management Analyst in the Absa Software Asset Management team, you will implement, manage and maintain the integrity of the software asset management estate in the bank in line with Absa Software policies, standards, and rights to use.

• An ideal Specialist Software Asset Management Analyst will have proven knowledge and experience in ITSM Change, Incident and Request Management, Software License Management, Software provisioning, and reclamation technologies.  He/she will have the ability to combine these skills with strong technical, analytical and governance strengths, to implement, manage and maintain software remediation and optimisation practices. She/he will have a passion for problem-solving, analyzing complex scenarios, and continual service improvement across the software asset management lifecycle and will be able to turn insights into actionable and sustainable solutions.

Job Description

Software Audit Enablement

• Take accountability for deeply understanding the organisation’s current and future Technology roadmap and the impact on the IT Assets managed by Software Asset Management
• Monitor and regularly audit and report on the IT asset inventory for the organization in scope for Software Asset Management, ensuring alignment up to key field level between the CMDB and Software Asset Management Flexera platform
• Monitor Flexera Software Inventory agent and agent infrastructure in terms of health, new versions, patches, and technical configuration
• Monitor software asset management estate visibility of 98% against agreed inventory discovery sources for the physical, virtual and cloud-based platforms
• Monitor the software application library in the Software Asset Management tool, Flexera, ensuring all application evidence is recognised as accurately classified applications, taking appropriate actions to remediate when required
• Provide Software and Hardware inventory and baseline support and reporting as input to software audits, reviews, and renewals, including remediation activities to ensure accurate license management consumption statements
• Enable, manage and support any internal or external software asset management audits, continuously expanding on data, reporting availability, and automation between source data sets in support of software asset management audits

Software Use Right Compliance and Remediation

• Implement and maintain software asset lifecycle management leading practices and processes for the organization to enable and manage lifecycle governance
• Manage and maintain the Software Application Lifecycle catalog to ensure an accurate lifecycle and use right status for new and existing applications in use in the estate
• Manage and monitor and report on application lifecycle status in the bank
• Manage, monitor, and take remedial action on unauthorised application deployments in the estate, including communication, reporting, and software removal
• Manage and execute required processes and reporting for remediations, breaches, and audits by collaborating with various internal and external stakeholders as needed
• Implement, maintain and manage the visibility of usage or installations of applications or subscriptions not visible to software inventory toolsets in the estate, such as SaaS applications
• Manage and monitor software request provisioning, installation reinstatement or Adhoc installations against product lifecycle status and use rights. Manage and oversee remediation or corrective action to ensure governance adherence

Software Asset Management Tribe Support and Enablement

• Enable and manage first line support triggers for the Software Asset Management tribe to ensure OLA and SLA compliance
• Enable and manage Software Asset Management services and related SAM and ITSM processes

Governance, Risk, Compliance

• Apply the group risk, governance, compliance, regulatory frameworks, and standards, including SAM policies, standards, processes, and risks
• Audit and monitor software asset management group and internal controls (governance)
• Provide inputs and reporting requirements or coordinate relevant processes for all internal/external risk, regulatory, compliance, and governance-related process for managed services provisioning across the estate
• Implement and maintain knowledge management and data management processes for the successful governance of software asset management activities
• Implement and maintain relevant, accurate and timely governance, risk, and compliance information
• Implement, maintain, monitor Software Asset Management Risk Framework
• Conduct internal audits of all Software Asset Management Processes
• Software Asset Management process risk and remediation - Manage, monitor, remediate
• People
• Proactively and effectively (time and quality) collaborate and drive collaboration across teams where it makes sense (e.g. managing dependencies and interdependencies, conflict resolution, information and best practice sharing, problem resolution outside of own area, etc.)
• Apply collaboration skills in business reviews and issue resolution regardless of team boundaries and lead communication with relevant stakeholders through to conclusion
• Contribute to high-performance team environment and culture as a high performing member of a self-directed team aligned agile working environment
• Leverage coaching techniques in all team/service provider related activity to drive a higher quality ITAM service
• Proactively seek and provide feedback across a range of stakeholders for the benefit of the team and leverage feedback to consistently improve ITAM service delivery
• Participate in peer reviews, problem-solving within and across the broader team

Preferred Education

• Relevant Information Technology Bachelor`s Degrees and/or Diplomas
• CSAM / IAITAM or recognized related Software Asset Management Certification
• ITIL Certification and firm understanding and practice experience with ITIL best practices

Preferred Experience

• 5+ Years’ experience as a Software License Manager
• Solid experience with IT Service Management and Software Asset Management processes and platforms
• Solid Experience interpreting software application use rights on current and emerging platforms
• Solid experience in Software Asset Management Audit and Governance practices, policies, and standards
• Solid experience with Technology infrastructure and platforms

Desired Knowledge

• Familiar with SCCM, JAMF, ServiceNow, and IT Inventory tools and data
• Familiar with cloud technologies such as Amazon, Google, Azure, and SaaS software applications
• An in-depth understanding of IT components (infrastructure, software, PCs, Databases) and how they interact
• Familiarity with hardware and software technology and configurations including cloud/virtualization technologies
• Ability to partner and collaborate with multiple key internal and external stakeholders, including Procurement, Legal, Finance, Sourcing, Vendor Management, IT Asset and Configuration Management, Product Owners (Software Owners), Architects, Administrators, Engineers, User Groups, Vendors/Resellers, to help collect, organize and obtain critical information required for  Software Asset Management audits, remediations and governance breaches
• Bring to the table some of the industry best practices in Software Governance and Audits, associated processes including Software requisition and fulfillment, procurement, asset management, systems automation, and general project management
• A firm understanding and experience with managing and maintaining a technology catalog to present the IT Asset lifecycle, governance, and operational status
• Be a strong team player, collaborate effectively with key stakeholders to define, document, and agree on SAM requirements across the software lifecycle to ensure governance compliance and audit readiness
• A mindset to continuously improve SAM processes and procedures

Desired Skills

• Strong process analysis capability to deliver on audits and governance requirements
• Strong analytical and communication skills to prepare and present accurate reporting
• Strong data, reporting, and analytics skills using tools such as Excel, Power BI, or similar
• Strong time-management and prioritisation skills
• Detail-oriented and highly organized
• Skilled in negotiation and project management
• Excellent critical thinking skills

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Process Analyst

• To provide an effective advisory, implementation and coordination function to drive a standardised process framework and rigorous process controls aligned to Absa Standards and methodologies.

Job Description

Business Process Design/Improvement

Outputs to deliver this accountability:

- Interacting with channel and process owners, conduct business process needs analysis to understand the requirements, inputs, handoffs and outputs of the process where required.
- Facilitate process design workshops with participants from the processing areas and the process owners. Map the processes using the bank's approved mapping standards. This includes facilitating, designing and documenting process decomposition diagrams and defining and documenting new business processes to cover the total life cycle of the product or service covered.
- Review process maps to ensure that all regulatory, compliance and operational risk control elements are incorporated and highlighted.
- Obtain approval from business process owners on the final products before publishing on the Business Process Repository.
- Participate in the test cells for new processes and highlight any issues or concerns.

- Ensure that corrections are made prior to live implementation.
- Assess the risk and potential impact of any process changes requested from a systems, control and operational risk perspective. Highlight the risks to the process owners. Identify where systems designs need to be altered in order to integrate the business solution and highlight to the process owners.
- Assess the financial impact (direct such as development/training cost and indirect such as savings) of proposed changes and obtain approval from process owners.
- When required, interact with the Business Risk Officer or Management Assurance to ensure that process changes meet control requirements.
- Monitor implementation of new processes to ensure that anticipated benefits are realised.
- Support the product development process by advising on the most appropriate operational processes to support the product's implementation. Interact with the impacted operations processing area to obtain their input and approval for the final product process.
- On at least an annual basis, critically review all critical and major processes in place in the business area and identify areas for potential improvement. Obtain approval from the process owner to conduct detailed work and create recommendations for improvement. Ensure updated processes are published and old ones removed.
- Support process owners to design change impact assessment tools and change project plans. Occasionally assist with monitoring progress against the project plan.

Stakeholder Management
Outputs to deliver this accountability:

- Build long term sustainable relationships with business and support functions to establish effective communication channels whilst ensuring information flow, sourcing, compliance, control and risk identification.
- Attend relevant forums, committees and structures related to area of specialisation as may be directed by line manager, business requirements or stakeholder expectations.

Risk and Control Management
Outputs to deliver this accountability:

- Ensure adherence and compliance with governance, risk policies, procedures and compliance policies
- Ensure that support is given to business on process-related findings by Internal audit and/or Management Assurance, to address failures through the establishment of healthy controls.
- Adhere to governance and controls of process mapping is maintained according to standardized enterprise architectural framework.
- Action new process design mapping and documentation around value chains through standardization and in accordance with governance and control requirements.

Education

• National Senior Certificate/ Matric (Grade 12)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Monitor, Support & Execute efficient & effective 24/7 Data Centre Operations and make recommendations for operations improvements. This includes delivering the following with limited to NO business disruption: • Server availability to meet business requirements & as per agreed SLA’s • Server Access to standard  • Server Maintenance • Server Upgrades • Server replacements  • Server performance monitoring (utilisation, environmental impact)

Job Description

DC Technical Delivery & Support

• Work embedded as part of a Data Centre execution team and take personal accountability & responsibility for deeply understanding the data centre including all equipment, layouts etc.
• Understand data centre operational plans and how these impact on the role of Data Technician (what needs to be done & when)
• Execute operational plans to standard (time, quality, cost). This includes executing the following technical data centre operations tasks:
• Support the implementation of infrastructure platforms & or their components e.g. Mainframe, Tandem, Unix, Windows, Storage Technologies, Networks
• Support the implementation & monitoring of capacity management & infrastructure Risk / Security Management on various platforms
• Support IMAC activities
• Hardware support on X86/intel based hardware
• Support installation & de-installation & change requests on cabling infrastructure (per SLA’s)
• Change & Configuration management (where applicable) including use of configuration management systems in day to day DC operations
• Configure the infrastructure environment (as above & holistically) as required by the service being implemented or revised.
• Manage end to end DC infrastructure operations delivery – pre (initiation), during & post (review) implementation
• Take accountability for delivery to plan & according to SLA’s, OLA’s, DC, risk, governance & compliance standards to ensure availability, efficiency & effectiveness, risk prevention & overall DC infrastructure compliance throughout an implementation (Run / Change)
• Leverage & coordinate specialised expertise to exercise / advise on Data Centre operations where applicable & relevant (aligned to internal process)
• Proactively identify issues and opportunities while executing day to day DC operational activities & enable the broader DC team to minimise and prevent risk & incidents
• Provide technical information & advice (where applicable) & make recommendations for data centre operations improvements
• Respond to user requests for assistance & ensure reliable, accurate, effect and prompt resolution of user queries
• Proactively educate users on DC facilities and enable their efficient & effective use of available infrastructure
• Proactively monitor the progress and performance of infrastructure implementation & delivery
• Develop, implement and maintain relevant infrastructure data e.g. capacity, layout & space utilisation, installation / de-installation information including implementation & progress updates etc. on appropriate systems (e.g. Service Now)
• Communicate progress & performance data as required to the broader Team & other relevant stakeholders (if required)
• Provide updates to team leader to ensure floor plan & capacity data is maintained
• Provide updates to their installation, de-installation activity stakeholders
• Ensure best practice, process, policy and controls are adhered to, identifying improvements across the data centre and computer room estate

DC Monitoring & Evaluation

• Ensure proactive monitoring of all critical systems within required system management tools and in some cases configure systems to enable monitoring
• Analyse system logs, identify potential issues with server systems & implement / escalate recommended actions to resolve / mitigate business risk
• Perform regular system monitoring, verify the integrity and availability of servers, review system and application logs, and verify completion of scheduled jobs such as backups aligned to DC policies, procedures & standards
• Take full accountability for delivering on DC SLA’s and OLA’s using regular monitoring & evaluation as a tool to do so
• Implement document management & governance procedures for all DC operational activity

People

• Take ownership for evolving own skills and capabilities aligned to the evolution of data centre technologies (e.g. virtualisation, infrastructure modernisation etc.)
• Contribute to the growth & development of team members by providing / guiding others based on own technical expertise
• Contribute to a high performance team environment & positive culture as a high performing contributor to team goals and objectives
• Work in both full time & standby capacity where required to deliver support on complex delivery
• Support the team as a stand in expert when required in meetings / other forums
• Proactively seek mentorship & coaching from others & consistently seek, respond to & provide feedback with the intention of improving team effectiveness
• Contribute constructively in team meetings – offering expertise and information that benefits the broader team

Education and Experience

• CDCP Certification
• Minimum 2 years' experience in a Data Centre environment

Education

• National Certificate: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Do you have extensive Client On-boarding and team management experience? Join the CIB Client On-boarding team as a Scrum Lead. In this role you will be able to plan, manage and monitor the implementation of SCRUM and activities, driven by end to-end process accountability to deliver on service, growth and quality standards and approved operational targets. Experience in the following areas is a prerequisite: Global Institutional  and Global Corporate clients, Good understanding of operational trade processes and Corporate Investment Banking Markets Products. You will also be responsible for:

Job Description

• Lead cross-functional teams inclusive of all relevant On-boarding functions ie KYC, New to Bank & Refresh, QA and Product On-boarding.
• Empowerment of colleagues to solution closer to the customer/colleague.
•   Liaise with relevant internal stakeholders such as (CRA’s, Bankers, Technology, and the wider ecosystem) to ensure our internal processes support great customer experience across multiple touch points, products, services & channels.
• Analyse the relevant customer data sources such as complaints, market research, satisfaction / survey feedback etc.
• To provide a holistic view of our existing customer journeys & experience. 
• Work with frontline colleagues to generate practical solutions to enhance client on-boarding  experience.
•   Use data and insights to proactively identify gaps in client experience and ensure that seamless client onboarding experience.  
•   Work in-conjunction with designated segment or region to update relevant processes to track the impact of business activity on the customer as well as the financial impact of the process improvements.
•   Collaborate with designated segment/ regional front line team through utilising customer feedback loops to create customer journey maps that inform efforts to be prioritised for an enhanced customer experience.
•   Drive, implement and continuously improve simplicity in Client onboarding journey by actively identifying and solutioning for identified gaps.

Education and experience required

• B-degree in Banking, Business Management/Commerce (NQF level no.7 or equivalent. Post graduate degree, NQF level no.8+, desired)
• 5 - 8 years professional experience, at least 3 - 4 years at a management level

Education

• National Certificate: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

The main purpose of the Technical Advisory Group role is to provide technical accounting and regulatory support on complex transactions originating from a variety of Absa businesses. Overall job responsibilities include:

•  Providing support in dealing with the accounting for new transactions (both from an Absa Group and client reporting perspective) for all business units
•  Providing support in dealing with the regulatory treatment for new transactions for all Absa business units
•  Involvement with the development of products and transactions where accounting or regulatory treatment is contentions
•  Write up of accounting and regulatory treatments for new product sign-off and other transaction approval forums
•  Facilitating input from other Finance areas (e.g. tax or capital management) as needed
•  Getting audit buy-in and sign-off to proposed accounting and regulatory treatment of complex products/trades
•  Determining appropriate accounting policies for Absa Group in terms of IFRS
•     Determining appropriate regulatory policies for Absa Group in terms of SARB regulations
•  Providing practical assistance in implementing accounting or regulatory policies and treatment.
•  Supporting other team members in understanding accounting and regulatory issues

Job Description

• Stay up to date with accounting guidance and developments by subscribing to International Accounting Standards Board ("IASB"), South African Institute of Chartered Accountants ("SAICA") etc and communication of these upfront to the Business Units.
• Assess the impact of new accounting developments on the business unit and manage the implementation thereof by preparing technical accounting opinions; assisting in opening new general ledger (GL) accounts which are appropriately mapped to Exco codes; by getting appropriate approval and signoff from business units managers and external auditors.
• Inform the relevant Group Financial Reporting ("GFR") note owner of accounting changes that might affect their notes disclosures in the annual financial statements (AFS) to enable them to critically assess the impact on their notes for accuracy and compliance with IFRS.
• Identify possible accounting issues within the business units which may result in inaccurate financial reporting and actively drive the process in resolving these issues by continuous communication with the business units and assisting the business unit in finding practical solutions to address these.
• Perform thorough and detailed assessments on any technical accounting matters identified so as to limit the time required from the auditors on investigating transactions potentially incorrectly accounted for in terms of IFRS and group accounting policies.
• Stay up to date and liaise with Regulatory bodies such as SAICA and the Banking Association on any industry related matters pertaining to accounting standards to ensure Absa's view is taken into account by these bodies when taking decisions on the development of accounting standards and related matters.
• Communicate proactively and continuously with business to discuss issues and concerns that might arise to ensure potential incorrect accounting for transactions in terms of IFRS and group accounting policies are addressed.
• Respond to queries from business in a timely manner on i.e. accounting treatment queries to ensure potential accounting issues are resolved within a reasonable period.
• Inform business of any International Financial Reporting Standards ("IFRS") related issues that might affect them by staying up to date on any accounting developments by monitoring the communications from the IASB and SAICA to ensure these are appropriately taken into account by business for financial reporting purposes.
• Resolve any business related issues within respective clusters which note owners/GFR experience.
• Minimise any issues that clusters experience for year-end by following up and resolving issues identified on a timely basis and reviewing list of outstanding technical accounting issues as logged on SharePoint.
• Set up periodic meetings with Business Chief Financial Officers ("CFO") to identify any accounting issues to be addressed to be able to address and resolve these pro-actively.

Accountability: Accounting support including new product developments

• Provide guidance to the business unit on completing supplementary schedules required by GFR. Also review these schedules for accuracy and completeness.
• Assist business units in drafting separate company financial statements for group subsidiaries and assist in completing and submitting to Group Secretariat within 6 months from the year-end.
• Act as point of contact between GFR and the business unit for any reporting related and technical queries.
• Inform relevant note owners on any product related developments as part of the New Product Approval process.
• Collate information relating to new products, prepare technical accounting opinion and assist the business unit with the implementation thereof
• Provide support to note owners on any technical accounting matters encountered.
• Provide technical accounting support that is practical by relying on own technical accounting expertise and knowledge.
• Keep updated with any developments on new products launched based on products coming through the New Product Approval Process and ensure timeous accounting assessment of new products.
• Enhance knowledge and understanding of business' and product offerings to be able to provide relevant technical accounting support by continuously liaising with relevant stakeholders i.e. Business Unit CFO, product owners etc.
• Ensure what is suggested to business in a technical paper is properly implemented by the business units (i.e. reviewing relevant G/L accounts and Exco codes that have been opened and are used accordingly)
• Obtain and understanding of how the product /technical issue affects other business units in the bank (i.e. interdivisional entries that should net off on consolidation).
• Liaise with the consolidations team and the respective note owners concerning problems that might occur, so that they are aware of potential issues, which should be escalated and resolved.

Education and skills:

CA(SA)

• 4-6 years experience preferably in a technical accounting role

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Overall Job Purpose

• To embed effective risk management practices within the Business Unit (BU) and to effectively implement Absa Group Enterprise Risk Management (ERM) policies and framework. Contribute to establishment and maintaining of an integrated and effective risk management framework where risks are identified, quantified and managed on a consistent basis via the specialised risk management execution framework. Provide technical risk management expertise and advice to Leadership and all stakeholders in the BU. The primary function of the role is to support the Head of Risk and Control/Governance in providing first line of defense support to business through the effective implementation and embedment of risk, governance and compliance frameworks in order to improve the control environment and risk informed decisions.

Job Description

Risk Management:

• Providing subject matter expertise to risk types in accordance with Enterprise Risk Management Framework (ERMF).
• Responsible for development and coordination of risk management programmes and ensures that risk management programmes are designed to identify risk exposures at a process level and perform a risk and control self-assessment to determine the residual risk which must be controlled by means of internal control measures. 
• Providing management with accurate risk information for effective decision-making on internal controls
• Facilitate the identification, assessment and relevant mitigation of operational risk in line with Enterprise Risk Management Framework (ERMF) and ensure alignment with the risk and control library.
• Ensure that key risks and controls are identified, documented and assessed regularly in line with Critical Process Assessment (CPA), Management Control Assessment (MCA), Risk and Control Self-Assessment (RCSA) standards and policies.
• Identify, assess and report key risks arising from significant events, investigations, and audit, material and control issues.
• Identify control gaps in processes and recommend remedial actions.
• Develop and recommend appropriate Key Risk Indicators (KRIs) if relevant (including the revision of thresholds when required).
• Keep appropriate risk management system(s) up-to-date with all ORMF components: Risk Events, Issues, Actions and etc.
• Analyse and investigate the causes for operational events/ breakdowns, ensuring that operational events are adequately addressed with both a long -term sustainable solution and interim mitigating controls.
• Develop strategic and tactical responses with management to address risk exposures.
• Ensure the business continuity plan is updated and tested.
• Provide input into risk policies, strategies and measurement methodologies.
• Drive the value of risk awareness for the team through formal and informal training as may be required.
• Challenge BU management to drive prioritisation and mitigation of key risks.
• Monitor both internal and external environments in order to identify emerging risks, trends and best practices and report timeously to relevant business stakeholders.
• Assist in reviewing business initiatives and proposals, including new, amendment, review of products.  
• Facilitate SoX (Sarbanes-Oxley Act) conformance testing within Business areas.

Governance and Reporting

• Source information and compile the risk reports and ensure data quality and accuracy of reporting on an ongoing basis.
• Prepare the risk profile reporting for the relevant stakeholders/committees.
• Ensure minutes, action log and decision log for Risk meetings are clearly articulated and completed, adopted as set-out in the Terms of Reference.
• Ensure that the Central Action Tracker is up to date and feedback on progress obtained on regular intervals.  Escalate any actions that may possibly go overdue as indicated by management.
• Complete the monthly Risk Events Reconciliation, Management Control Assessment (MCA), Risk Events and Issue Trackers, Risk Self-Assessments and ensure supporting evidence is provided. 
• Ensure mandatory escalation required by Operational Risk Management Framework (ORMF) is performed. (Losses above threshold, indicators above threshold)
• Provide updated feedback to relevant governance committees on progress of significant items.
• Ensure adherence to all applicable policies, standards, frameworks, procedures and regulations.
• Facilitate and co-ordinate the integration of the business related risk requirements into the broader governance structures, and ensuring the evidencing of Principal Risk and Key risk-related decisions
• Log and report operational risk framework components onto the operational risk system and to the various committees.
• Monitor completion of mandatory training completion and follow up where necessary.
• Facilitate tabling of business initiatives and proposals, including new, amendment, review of products at respective governance structures.

Management Assurance / Internal Audit / External Audit Engagement

• Conduct 1LOD risk and processes assurance review in alignment with the combined assurance plans
• Manage the internal audit, combined assurance and compliance relationship; regular stakeholder engagement, drive the scope of audits, compliance and conformance reviews and ensure all findings are resolved appropriately and timeously.
• Ensure that findings are noted in the CPA’s, RCSA, Risk Packs and actions are tracked until resolution to ensure no overdues. 
• Once actions and milestones are closed ensure that controls are amended to reflect the resolution of the action.
• Track progress of any action plans raised in the Operational Risk Self-assessment in order to move to full compliance.

Qualifications and Experience Required: 

• At least 3 – 5 years’ experience in risk/control environment within the Financial Services Industry is essential.
• Bachelor of Commerce (BCom), Risk Management, Audit, Chartered Governance (CIS/CSSA) or equivalent NQF level 7 qualification
• Proactive, self-starter, able to show initiative and work with minimal guidance.
• Strong written and verbal communications skills, be able to write and present reports to Risk Committees
• The ability to work in a team is critical to success in this role.
• Computer proficiency: advanced Excel, Word and Power Point skills
• Capacity to work under pressure and meet deadlines.
• Solution-driven, passionate and energetic.
• Possess a strong sense of ownership and initiative.

Skills

• Strong emotional intelligence.
• Ability to work in teams across functional and support functions.
• Ability to communicate across different levels.
• Analytical.

Education

• Bachelor`s Degrees and Advanced Diplomas: Risk Management (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised