Jobs at Absa

Job Summary

• Leverage deep data science expertise in advanced statistics, data wrangling, data mining, data analysis, feature engineering &predictive modeling, storytelling, distributed computing & data visualisation, machine learning tools & data intuition to define, build, operationalize & continuously improve data solutions that deliver relevant, quality assured, accurate & commercially impactful data to the business.

Job Description

Data Science

•  Participate in design thinking processes to determine & confirm hypotheses and priority questions / data challenges & related metrics to be solved for
•  Translate business questions to be solved into data requirements & define a data solutions to deliver against these requirements
•  Proactively partner with the data engineering team to refine the data requirements deliver raw data to Data Science teams for interpretation & analysis
•  Design fit for purpose data interpretation & analysis approaches & create customized data models, algorithms, machine learning tools and recommendation engines to achieve the desired business outcomes
•  Use advanced data science skills to mine & interpret data. These include but are not limited to: advanced statistics, data wrangling, data mining, data analysis, feature engineering & predictive modeling, distributed computing, machine learning tools & data intuition
•  Analyse & interpret complex data sets
•  Apply quality assurance frameworks to test model & analysis techniques (e.g. algorithms, models) & overall data quality
•  Apply the testing frameworks to monitor and analyse model performance & data integrity on all data assignments
•  Produce business insights and recommendations based on data analysis & modeling concluded & where relevant with knowledge and experience of e.g. Java, Scala, Python, Hadoop, Apache Spark & Kafka
•  Use storytelling and data visualization techniques to maximize impact & deliver a user friendly product to business
•  Contribute to the consolidation of data solutions into viable end products (in the language of business) that can be leveraged on an ongoing basis e.g. dashboards, reports etc.
•  Present data analysis (trends, insights, forecasts) & findings to business & show tangible business impact to be derived from the data science process
•  Facilitate peer reviews & feedback on data solutions
•  Refine data analysis based on business & peer reviews
•  Contribute to the assessments of the effectiveness and accuracy of new data sources & data gathering techniques
•  Promote data literacy with your business stakeholders by sharing best practices and showing tangible business impact & recommendations as a direct result of the the data solutions provided
•  Stay ahead of the curve on data science trends & leading practice data science tools and techniques & transition the organisation to advanced methods for the continuous optimization of data

Accountability: Risk & Governance

•  Identify data risks and mitigate these (pre, during & post solution deployment / data delivery)
•  Create business cases & solution specifications for various governance processes (if required)
•  Apply data quality assurance frameworks and tools to guarantee data quality & data integrity (always) for specific data solutions
•  Contribute to risk, governance, compliance & broader regulatory processes as a data science expert (if & when required)

Accountability: People

•  Coach & mentor other data scientists
•  Conduct peer reviews, testing, problem solving within and across the broader team

Education

• Bachelor's Degree: Information Technology
• Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide independent and objective end-to-end Operational Risk oversight for defined for Retail Banking business units / products / functions in line with the Enterprise Risk Management Framework and Operational Risk Framework.
• Support an effective risk culture, where there is an open, proactive and constructive dialogue relating to operational risk.
• Inform business unit / products / functions risk profiles to help ensure operational risk is managed in line with approved risk appetite.
• Enable management to monitor the effectiveness of the control environment and to take action to further mitigate operational risk where required.

Job Description

Accountability: Operational Risk Framework and Policy Oversight 

•  Providing clear direction to the business units / products / functions on the Operational Risk role, strategic plan and key focus areas
•  Provide relevant coaching, guidance and training to the businesses on the implementation and maintenance of the Operational Risk framework components (including RCSAs, KRIs, Events, Strategic Risk Assessments, and Key Risk Scenarios etc.) and capital drivers
•  Assess the level of compliance of business for the relevant risk frameworks and policies
•  Keep up to date and remain relevant with the Operational Risk framework, policies, standards, procedures and relevant legislation/regulations

Accountability: Operational Risk Management Oversight 

Planning

•  Assess, challenge and monitor the current and forward looking exposure (financial and non-financial) to Operational Risk (i.e.: considering all framework elements, strategic planning, business expansions/contractions and other major change programmes, including NPA)
•  Act in an advisory capacity to support the scoping and definition of related Operational Risk deliverables and plans, ensuring that these are aligned to the central Operational Risk calendar

Evaluation

•  Assess the relevance and performance of the Operational Risk indicators and thresholds
•  Review the key risk assessments related to the business unit/product/function for completeness, with appropriate challenge
• Check and challenge the end-to-end Operational Risk profile of the business unit/product/function, including emerging risks, to ensure ‘no surprises’. Consider all framework elements, strategic planning, business expansions/contractions and other major change programmes / NPA
•  Partner with the first line of defence to provide guidance on issue/action documentation, tracking, escalation and remediation
•  Perform conformance reviews on agreed aspects of the framework
•  Oversee deep dive- and lessons learnt exercises for material risks, including the review, challenge and tracking/escalation of findings. Review major remediation plans for adequacy, completeness and progress
•  Oversee monthly loss event reconciliations and related attestations to ensure that all (above threshold) risk events and losses have been captured on the Operational ​Risk system.
•  Leverage internal central engagement channels/resources, as appropriate

Accountability: Operational Risk Reporting 

•  Validate data and information in relevant reports provided by first line of defence, as appropriate
•  Provide independent challenge on, and insight, interpretation and analytics from relevant reports to senior management
•  Prepare appropriate current and forecast Operational Risk profile reporting for the business unit/product under review, as agreed.

Accountability: Operational Key Risk Officer Oversight (if required)

•  Oversee the effective oversight and management of key risks by Key Risk Owners, to ensure that they exercise their responsibilities in line with the ERM framework
•  Review the risk and controls prescribed by the Key Risk Owners into RCAs
•  Assess the key risk framework for appropriateness
•  Assess the relevance and performance of key risk indicators and thresholds
•  Review and challenge the overall key risk assessments.

Accountability: Operational Risk Framework Element Ownership (if required)

•  Act as the specialist in a business units / products / function for an Operational Risk framework element (e.g.: Risk Events), including the ownership of related initiatives and support
•  Leverage central team

Accountability: Business Area/Product/Function SME, Africa-wide (if required)

•  Recognised as subject matter expertise in the relevant business units / products / functions(s). Display a high degree of familiarity with the business and its current best practices, issues and objectives
•  Liaise across African operations, leveraging internal central engagement channels/resources as appropriate, to provide Africa-wide business unit / products / function(s) Operational Risk oversight and challenge

Accountability: Team Manager (if required)

•  Provide leadership and direction where necessary
•  Supervise, train or guide team members.
•  Contract and manage performance, providing effective feedback

Accountability: Behavioural Competencies

•  Personal accountability
•  Independent in practice and in thought
•  Engaged with a visible level of presence
•  Drive the right risk culture in the business
•  Appropriate level of curiosity
•  Confident to responsibly challenge, even if based on gut feel and not on data or facts
•  Ability to manage conflicts
•  Influential
•  Crisp and clear communicator, verbally and in writing
•  See the big picture, however can get into the detail where necessary
•  Focused without adopting a silo mentality

Education and Experience (Required)

•  B-degree (NQF level no. 6) in business / banking / risk / accounting
•  5 years Operational Risk / banking / financial services environment experience
•  5 years’ experience as an Operational Risk Officer / Manager or Business Risk

Officer

Education and Experience (Preferred)

•  10 years Operational Risk / banking / financial services environment experience
•  10 years’ experience as an Operational Risk Officer / Manager or Business Risk Officer
•  Exposure to Operational Risk Governance and Operational Risk and Control

Committees

•  Experience with Risk Framework elements especially Operational Risk management
•  Experience in dealing with multiple stakeholders

Knowledge and Skills

•  Knowledge of banking legislation
•  Knowledge of the risk environment and Operational Risk management
•  Knowledge of risk regulation and industry standards

Competencies

•  Adhering to principles and values
•  Relating and networking
•  Persuading and influencing
•  Presenting and communicating
•  Applying expertise and technology
•  Analysing
•  Adapting and responding to change

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
• Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• We are looking for an experienced DevOps (Development and Operations) professional to join our growing organization. In this position, you will manage infrastructure projects and processes. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.

Job Description

DevOps Duties and Responsibilities

• Work directly with the DevOps team and Senior DevOps manager to test system integrity
• Design and implement build, deployment, and configuration management
• Test implemented designs
• Build and test automation tools for infrastructure provisioning
• Handle code deployments in all environments
• Monitor metrics and develop ways to improve
• Provide technical guidance and educate team members and coworkers on development and operations
• Brainstorm for new ideas and ways to improve development delivery
• Consult with peers for feedback during testing stages
• Build, maintain, and monitor configuration standards
• Maintain day-to-day management and administration of projects
• Manage CI and CD tools with team
• Document and design various processes; update existing processes
• Improve infrastructure development and application development
• Follow all best practices and procedures as established by the company

DevOps Requirements and Qualifications

• High school degree or equivalent; bachelor’s degree in CS, engineering, software engineering, or related field
• Linux and Automation Certificate
• Minimum 2 years’ previous experience in development and operations, or related IT, computer, or operations field
• Previous experience with software development, infrastructure development, or development and operations
• Experience with Linux infrastructures, databases scripting such as JavaScript, PHP, Python, Perl, Ruby, .NET, Agile workflow methodologies
• Understanding of source code repo and version control process flow such as bitbucket,git language
• Patching Management process and tools
• Automation tools preferably Ansible and Awx
• Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently
• Good interpersonal skills and communication with all levels of management
• Able to multitask, prioritize, and manage time efficiently

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Design Project Lead (DPL) manages the day-to-day execution of one or several customer design projects in Absa while guiding and developing individual team members.  DPL works directly with different business stakeholders and takes ownership of the overall project and the delivery of exceptional customer experience. She/he will make an important contribution to the design work of the team and work closely with the stakeholders to ensure the project delivery meets both the customer and the business needs. 
• A successful DPL is a self-starter with passion for high quality customer design. She/He has a strong track record of delivering complex, creative and innovative design projects that elevate the customer experience. He/she can demonstrate strong communication capabilities and ability to influence and lead others in even high-pressure situations.

Job Description

Key Accountabilities

Accountability:  Project Management

• Engage with business stakeholders to clarify the needs and requirements of the business and, jointly with the Design director, establish a clear scope, creative brief and project plan for projects
• Manage the day-to-day delivery of the design output against the plan, continuously interrogating the design quality and customer experience to deliver high-quality output in each stage of the project
• Work closely together with the business and technical stakeholders to ensure the project aligns to their needs and requirements
• Take ownership of the customer experience within the project and constructively challenge business and technical decisions to ensure the best possible experience for the customers
• Lead the project team by aligning, managing and coaching the designers, prototype engineers, copywriters and other possible team members, supporting them in setting goals, overcoming obstacles and delivering outstanding outcomes, while ensuring a fully unified end product
• Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency
• Actively seek ways to measure impact of the design to the customer and business, reporting the insights to the senior management and business stakeholders

Accountability:  High quality design

• Create creative, innovative and high-quality design solutions to create a world-class customer experience  across the projects in Absa
• Give a significant contribution to the design within the project, while providing thought leadership to the overall team and business
• Take ownership in applying design thinking and best practice standards in developing design options and narrowing down the final solution
• Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products/services/solutions are truly designed around the customer and deliver improved experience; surface and share insights to the broader team
• Design scenarios, mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output
• Align the design to the design standards and brand guidelines to ensure consistent experience to the customer across the Absa ecosystem

Accountability:  Building capabilities

• Coach and mentor designers in the project team and design office as a whole
• Foster a team environment in which designers feel engaged and motivated
• Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices
• Contribute the knowledge building of the entire team by actively sharing insights and success stories; and providing feedback and ideas across different design projects

Role / Person Specification:

Education and Experience Required

• National Diploma or  Advanced Certificate in a Design discipline such as product, industrial, service, interaction, digital equivalent NQF level 6 qualification
• Minimum of 5 years’ experience in design discipline (UX, UI, CX, PE)  Ideally with a portfolio of high quality work in the financial services industry. 
• Track record of leading the delivery of complex, high quality design projects, with strong customer impact
• 2 years of experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing
• Demonstrated experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)
• Ability to create and use personas and produce illustrated customer journeys
• Ability to communicate ideas through drawing, digital tools, prototyping, model making etc.

Knowledge and skills: 

• Advanced understanding of the whole process of developing digital and service design solutions
• Great customer obsession – ability to tirelessly drive improvement in customer experience throughout the projects
• Strong skills in stakeholder management – ability to build strong relationships, communicate effectively and, when necessary, challenge constructively
• Problem-solving skills – ability to work tirelessly and think creatively in order to find solutions to problems/issues
• Understanding of the importance of data and insight in driving solutions and ability to use data in decision-making
• Awareness of new and emerging design trends and patterns in customer design space

Competencies: 

• Ability to provide creative and innovative ideas and concepts to push the thinking on customer experience
• Entrepreneurial mind-set with an ability to work independently and make quick decisions
• Meticulous attention for detail
• Ability to influence and lead others in all levels of the organisation
• Project management/planning skills to ensure projects are delivered on time and on budget
• Great communicator with strong written and oral communication skills

General

• The appointment will be made in line with the Divisional Employment Equity strategy.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To manage and lead a team of sales agents in order to meet and maintain sales targets

Job Description

BRIEF OVERVIEW OF THE SPECIFIC BUSINESS UNIT:

• This role is within RBB: Everyday Banking Sales in the Contact Centre, reporting into Contact Centre Sales Manager.

BRIEF OVERVIEW OF THE ROLE:

• An exciting role that focuses at optimisation sales opportunities within the Transactional Business. This role will expect from you to drive Transactional Sales initiaves and achieve targets with in your team. In this role, you will have an opportunity to influence both business and your own team on their performances.

Education

• Further Education and Training Certificate (FETC)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Participate in an internship programme in order to maximise individual and organisational development, through the execution of predefined internship objectives.

Job Description

• Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives | Learning: Attend and participate in all training and development interventions against agreed development objectives | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Administration: Effectively fulfil all required administrative duties, including tracking and reporting | : | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To coordinate, plan & deliver day-to-day team tasks & activities in order to execute operations & admin transactions accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements | Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | Administration: Effectively fulfil all required administrative duties, including tracking and reporting | :  | :  | :

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide advice and support in the development and implementation of complaint resolution planning and associated service delivery processes, methods and techniques; enabling customer satisfaction, retention and identified growth targets.

Job Description

• Receipt of complaints: Receive clients query/complaint against via email, telephone, Actionline or any other complaints logging channels. Advise accordingly and appropriately. | Capturing and assigning complaints: Log the query/complaint on the Complaints Management System, according to acceptable standards, and load all appropriate customer information received via fax, email and/or verbally. | Facilitation of Complaints process: Draw reports from complaints management system and manage exception reports on a daily and filter relevant information, address outstanding and/or unresolved information. | Compile reports: Compile reports on all complaints received and on customer satisfaction. Plan and manage timelines to ensure that complaints logged are attended to within the agreed process and SLA requirements | : | : | : | :

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.

Job Description

DevOps

•  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
•  Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
•  Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
•  Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
•  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
•  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
•  Apply general design patterns and paradigms to deliver technical solutions
•  Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
•  Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
•  Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
•  Debug existing source code and polish feature sets.
•  Work with guilds and other technical SME’s to improve and evolve technical products and services
•  Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
•  Apply version control and related concepts and techniques
•  Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
•  Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
•  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
•  Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
•  Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization

People

•  Coach & mentor other engineers
•  Conduct peer reviews, testing, problem solving within and across the broader team
•  Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
•  Participate as a subject matter expert in the development & development planning of the broader product engineering team
•  Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
• Risk & Governance
•  Identify technical risks and mitigate these (pre, during & post deployment)
•  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
•  Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
•  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
•  Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Scrum Master drives continuous delivery by managing multidisciplinary teams to deliver efficiently. In the Design team the scrum master will focus on driving the development of design standards across all design disciplines in variety of team and project settings. He/she will enable the squad to manage delivery and stakeholder expectations. Scrum Master will enable timeous delivery by managing the backlog effectively, and helping the teams to focus on the tasks at hand. 
• Scrum Master will participate in each project definition. He/she will not simply execute on a project, but will work with senior leaders in Design team to shape the approach, prioritization and structure of the projects. He/she is also responsible for escalating risks and impediments to the relevant stakeholders to ensure that delivery quality and timelines are preserved. 
• A successful Scrum Master is an expert motivator, strong collaborator and skillful negotiator. He/she is a self-starter with a passion for high quality delivery and the expertise in managing constrained resources. He/she will have a strong track record of delivering complex, creative and innovative projects that move the business forward. Experience with Design is a benefit.

Job Description

Accountability:  Scrum and agile process

• Effectively coach the squad about agile principles and scrum framework
• Help the squad agree on shared quality standards in the form of a definition of done
• Help the squad with handover in the form of definition of ready
• Organize the schedule and materials required for all sprint ceremonies
• Facilitate sprint planning, product grooming, reviews and retrospectives keeping them focused and ensuring that everyone contributes
• Ensure that daily scrum happens and useful to the team

Accountability:  Managing delivery

• Work with product owner as they develop strategy, track progress and manage stakeholders
• Assist the product owner to establish the product backlog
• Meticulously monitor quality of work and take necessary corrective actions when necessary
• Understand the team dynamics and seek to guide them into productive ways of working promoting whole team thinking
• Lead the team through problems not by providing solution but providing by helping them identify options
• Work with key stakeholders to interact productively with the scrum team

Accountability:  Building capabilities

• Continuously develop your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.
• Contribute to the knowledge building of the entire team by actively sharing insights and success stories.
• Continuously research and share insights into world standards and best practices.
• Evangelizing agile and scrum in other squads.

Education and experience required

• Matric (Mandatory)
• Degree or diploma in a Software or Process related discipline such as (but not limited to) Engineering, Computer Science, IT (NQF level 4)
• Minimum of 2 years of technical delivery of agile software projects OR track record of delivering high quality agile projects, with strong customer impact.
• Ability to communicate ideas through drawing, digital tools, prototyping, model making, journeys etc.

Knowledge and skills: 

• Basic understanding of either Product design, Service Design or Process Design
• Firm grasp of modern software development methods
• Understanding of continuous integration and continuous delivery
• Problem-solving skills – ability to work tirelessly and think creatively in order to find solutions to problems that result in a great customer experience.
• Literacy of design tools specific to discipline.
• Understanding of the importance of data and insight in defining solutions and ability to use data in decision-making 
• Awareness of new and emerging design trends and patterns in specific design discipline.

Education

• National Certificate: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised