Jobs at AVI Limited

Job Specification:
Key Performance Areas:

Achieve the Sales and Profit Budget:

• Responsible for the Dischem, Medirite and Online portfolios
• Meet regularly with customers and provide them with a strong promotional, launch and exit six month programme, ensuring that budget is achieved and that profitability is maintained at the approved level.
• Carry out regular SWOT analyses in regards to customers.
• Find opportunities within the retailer, store and brand mix and tactics to counteract threats and challenges presented
• Monitor sales orders and reports and analyse them to ensure insight and action can be shared and planned with relevant parties

Online

• New listings and current product range and managing of stock levels
• Improve and oversee online presence
• Implementing and update brand pages across the major retailers
• Build and manage existing online business with Dis-Chem & online retailers
• Development and analyzing the effectiveness of digital strategy
• Utilize online channel for clearance of any excess stock

Colour Category

• New listings and current product range and managing stock levels
• Own PM strategy by retailer for FY25 / unit placement in priority stores, Return on Investment (ROI) hurdle feasibility tool

Team Reporting

• Working with the relevant team members and stakeholders to build a database of report
• Validating and collection of data to ensure accuracy of BI (Business Industry) database

Co-ordination and administrative control between Indigo Systems. Departments and the Customer Portfolio:

Participate and provide timeous quality input to the following departments:

• NPD (New Product Development)
• Brand
• Customer Supply Chain
• Demand Planning
• Permanent and Temporary Merchandising
• Field Sales
• Sales Support
• Online
• Trade Marketing

Annual customer business planning which delivers the strategy, sales targets, co-op budget requirements and promotional grid as enablers to meeting company objectives for the channel and the account/s

• Preparation, analysis and insights
• Interpret the marketing plans and incorporate into the promotional grids
• Write the Customer Business Plan detailing strategy, new stores, shopper profiling, opportunities and risks.

Manage Gross to Nett on the Customer Portfolio’s

• Manage stock returns, Return to Vendor (RTV’s) and Markdowns for discontinued lines optimally by strong joint upfront planning and tight execution and as agreed with the Channel Head.
• Review discontinued stock returns and markdown against the plan

Maintain excellent standards of account administration on the Customer Portfolio

• Raise annual Purchase Orders, unless deducted from payment, alternatively a credit must be passed
• Markdowns
• Ensure that SAP deals have been counter signed by the Channel Head before offering to retailer or loading on SAP
• Monitor sales orders and reports

Minimum Requirements:

Experience:                                                                   

• 4+ years’ experience as a Junior Key Account Management within an FMCG / Retail / similar environment dealing with relevant retailers
• Experience within the Personal Care and Beauty Industry
• Experience working for or with major online retailers

Qualifications:

• Commercial Degree or Diploma
• Online Certifications

Additional Requirements:

• SAP reporting
• Knowledge of financial processes
• Microsoft Office (Excel, Power Point, Word)
• Relevant retailer Head Office Buying and Planning processes and systems regulations knowledge
• Brand product knowledge
• Analytical skills to interpret sales data
• Trade math and numeracy
• Relevant retailer store operations knowledge

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Job Specification:

Key Performance Areas:

• Receives visitors and notifies relevant persons
• Maintains and manages the reception area and surrounding areas, including meeting rooms
• Manages main switchboard and reception area telephone, including answers and addresses telephone enquiries, alternatively redirects to appropriate persons
• Receives and signs for deliveries, including business and personal deliveries for employees, alternatively ensures employees are called to take accept personal deliveries
• Manages and monitors all required courier and driver deliveries and collections
• Orders stationery and other general office supplies as required, including beverages for the downstairs kitchen
• Manages meeting room calendars
• Assists with staff and executive functions
• Assists with general administration and filing as required, including assisting the PA to the CEO, assisting the Company Secretary with preparation, and archiving of board and board committee packs, and assisting the legal department with filing of agreements on the contract management system
• Assisting with general office and building management, such as reporting damages, callouts to contractors, etc.
• Other ad hoc duties as may be required of a receptionist in the Head Office of a large, listed corporate 

Minimum Requirements:

Experience:                                                                   

• At least 3 (three) years’ experience in a corporate environment as a Receptionist and general administrative assistant 

Qualifications:

• Grade 12 / Matric
• A secretarial Diploma would be advantageous 

Additional Requirements

• Good English language skills, both verbal and written
• Good telephone manner
• Polite and presentable
• Good with people from all walks of life
• Prior experience in a corporate listed office would be beneficial

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Job Specification:

Key Performance Areas:

• Customer and sales management
• Administration and control
• Order management
• Ensure any discrepancies are followed up with sales representative or customer prior to order capture
• Ensure minimum order value and quantity is adhered to
• Ensure all customer and order queries, are appropriately resolved and communicated
• Ensure all orders are correctly routed and that all special requests for delivery or collection are actioned as per depot procedure
• Forward credit held orders listing to accounts receivable department prior to the delivery run and advise buyer when an account is on hold
• Establish and maintain contacts within depots to ensure service requirements are met

Experience Required:

• A minimum of two (2) years call center experience (inbound and outbound) is essential
• FMCG industry experience will be advantageous
• Computer literate - MS Office
• Knowledge of SAP will be advantageous

Qualifications:

• A completed Matric / Grade12 qualification 
• Call Centre certification                                 

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Job Specification:

Key Performance Areas:

• Sea Staff Recruitment
• Crew Planning and Schedulin
• Review and Management of Crew Training Requirements
• HR Administration Reports
• General Duties and Expectations

Minimum Requirements:

Experience:                                                                   

• 1 - 2 years’ experience within a Seagoing planning environment
• 1 – 2 years’ experience with operational coordination and implementation

Qualifications:

• Grade 12
• Completed STCW Course

Additional Requirements:

• SAP System
• Extensive knowledge of the relevant Maritime legislation including STCW and SAMSA Medical Guidelines
• Sea Going Exposure is critical
• Understanding of SAMSA Courses and requirements
• Good to Expert user of Microsoft Office suite including Outlook, Excel and PowerPoint

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Key Responsibilities:

Planning & Scheduling:

• Manage production planning, Material Requirement Planning (MRP), and procurement processes with subcontractors.
• Oversee material usage, Bill of Materials (BOMs), and artwork updates for New Product Development (NPD).
• Monitor daily production performance, identify risks, and report to leadership.
• Maintain accurate SAP planning master data and align with throughput capacity.

Reporting:

• Prepare monthly and weekly reports on volumes, service levels, and inventory metrics.
• Optimize reporting templates for efficiency.

Inventory Management:

Conduct monthly stock counts with subcontractors and resolve discrepancies.

• Ensure safety stock levels and manage replenishment using SAP.

Forecasting:

• Generate 12-month rolling forecasts for materials and production needs.
• Identify and address capacity constraints.

General:

• Conduct quality and safety audits.
• Enforce adherence to safety protocols.

What We’re Looking for:

• Experience: 3+ years in a subcontract buyer or similar role within FMCG/Food & Beverage manufacturing.
• Education: National Diploma in Logistics and Supply Chain Management or similar (essential); Degree would be advantageous.
• Proficiency in SAP and inventory planning systems.

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Key Responsibilities:

Safety, Health, and Environment:

• Enforce correct PPE usage and compliance with safety protocols.
• Promote a strong safety culture, ensuring each shift has a designated SHE rep, first aider, and fire fighter.
• Conduct emergency evacuation drills and complete near-miss reports.
• Ensure timely resolution of safety and health incidents and lead COVID-19 compliance efforts.
• Conduct weekly toolbox talks and ensure proper waste segregation and disposal.

Production Management:

• Lead production teams to meet daily shift targets as per SKU specifications.
• Ensure rapid response to equipment breakdowns and labour availability.
• Oversee pre-checks on machines and manage support departments to provide top service.
• Track hourly production output and monitor adherence to the production plan.
• Maintain high product quality standards and ensure first-time-right production.

Cost Control:

• Optimize labour management, including controlling overtime and absenteeism.
• Lead efforts to reduce waste, participate in troubleshooting, and manage start-up times.
• Plan for efficient changeovers, ensuring minimal downtime and smooth production transitions.
• Drive continuous improvement initiatives to enhance plant efficiency.

Quality and Food Safety:

• Ensure seamless maintenance handovers and proper storage of safety equipment and chemicals.
• Conduct daily equipment inspections and maintain high hygiene standards during production runs.
• Lead quality checks and empower operators to take ownership of their output.
• Ensure non-conforming products are addressed and corrected swiftly.

People Management:

• Lead and develop your team with a genuine concern for their growth and well-being.
• Provide ongoing training, coaching, and development using IDP and Skills Matrix frameworks.
• Ensure team members are multi-skilled and well-equipped to meet operational demands.
• Offer recognition, reward, and constructive feedback, while holding individuals accountable for their performance.
• Foster a culture of innovation by encouraging team suggestions and ideas.

Minimum Requirements:

Experience:

• 4+ years of experience in production within the FMCG industry.
• 1-2 years of supervisory experience in a complex manufacturing structure.

Qualifications:

• Relevant completed 3-4 year qualification in Logistics / Business Management / Production / Operations Management / Supply Chain Management
• Or a National Diploma in Chemical, Mechanical or Industrial Engineering.

Additional requirements:

• Proficiency in Computerized Maintenance Management Systems (CMMS), such as Shopware, Pragma, SAP.
• Strong knowledge of the MS Office suite.
• Excellent analytical thinking and problem-solving skills.

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Job Specification:
Key Performance Areas:

Benefit Administration and Human Resource (HR) Projects

• Oversees HR Projects’ deliverables, including Business Unit specific and Human Resources Shared Services (HRSS) projects
• Facilitates labour meeting with production department.
• Coordinates the annual increase process with the labour agency and collate rolled up increases for authorisation by Line Management
• Manage the Provident Fund death claim process and ensure that forms are completed and proper communication is done with employee beneficiaries

Human Resources reporting, Statistics and Compliance

• Ensures a high level and high standard of customer service and guidance in line with HR Policies and Procedures
• Ensures effective communication on updated HR policies and procedures to line managers, supervisors and employees
• Provides support and advice on the interpretation and understanding of HR policies and procedures to management and staff
• Ensures all HR audit requirements are adhered to – liaises with HRSS on all HR Audit matters

Performance Management and Appraisals

• Provides advice on poor performers to line managers and oversees the process
• Monitors the business unit performance management process, including the completion of good quality Individual Personal Appraisals (IPA’s), one-one-ones, mid-year and year end reviews
• Provides all parties timeously with the relevant and accurate HR documentation with regard to performance management and appraisals.
• Ensure alignment of IPA scores to business
• Provide feedback to Head of Departments (HOD’s) relating to changed and amended scores
• Coordinate and update all processes on SAP (Operating system)

Industrial Relations

• Industrial Relations (IR) training and advice to line managers to ensure thorough understanding of IR policies
• Ensures compliance with all relevant legislation, including BCEA, LRA, SDA, OHASA, etc.
• Coordinates and sets up union and shop steward meetings, with minutes and distributes minutes after meetings.
• Ensures that disciplinaries and grievances are dealt with in accordance to company policies
• Ensures effective relationships and communication between the company, Shop Stewards, Unions, Bargaining Councils and other relevant parties
• Ensures proper handling of all labour disputes referred to the CCMA, Labour court and Labour Appeal court

Recruitment and Selection

• Ensures a fair and consistent recruitment practice that is aligned to the Employment Equity Act (EE Act)
• Develops and ensures an effective induction process is implemented for new recruits.
• Manages the motivation and organisation structure approval across the business unit.
• Ensures that the recruitment process is understood and properly communicated to line managers
• Ensures proper approval prior to commencing recruitment through the requisition process on SAP

Employee Assistance Programmes (EAP) / Wellness and Staff events

• Oversees the site communication process ensuring appropriate news is provided, provides content and proof reading for the notices, newsletters and ensures timeous distribution and display of material.
• Coordinate and manage clinic requirements in liaison with the Clinic Co-odinator.

Minimum Requirements:

Experience:

• 3 years’ HR Management generalist experience including employer relations, remuneration and legislation.
• HR Administration experience in FMCG / manufacturing - advantageous.
• Experience in a SAP driven and project management environment - advantageous
• 3 years’ experience leading wage negotiations and union engagement
• CCMA and Employee Relations experience and exposure 

Qualifications:

• BCOM degree in Human Resources

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Job Duties:

Ensure adherence to policies and procedures as per the admin policy

• Completion of daily, weekly and monthly admin checks, as per the admin check guideline and checklists
• Perform daily tasks eg. declarations, prepare cash for banking and collection
• Calls logged to rectify issues (stock, maintenance, cash etc)
• Transfer of information contained in instruction letters (RIL, MIL, PCI, SMIL and Memo) and ensure adherence to instructions and adherence to deadlines

Cash control

• Adequate POS training and support is given to staff
• Cash control and banking processes are followed daily
• Cash variances are investigated, followed up on and cleared
• Manual transactions are captured timeously once the store is back on line

Stock Control

• Adequate stock management training and support is given to staff
• Stock management processes are followed daily
• Stock variances are investigated, followed up on and cleared
• Weekly and Quarterly stock counts and takes are prepared for and conducted accurately
• Shoe pairing exercise is completed weekly
• Write offs are controlled adequately

Care taking of the Store in absence of the Store Manager

• Store is opened and trades as per requirement
• Customer relations are maintained
• Adequate staffing and planning is in place
• Instructions and to-do lists are followed
• Disciplinary action takes place, where necessary
• HR relations are maintained

Customer Service

• Development a service ethic culture within the store environment
• Internal and external customer relationship building
• In store coaching and on-going training of skills
• Role model customer centricity and service excellence

Minimum Requirements:        

• Complete Matric/Grade 12 qualification
• Tertiary Retail Qualification will be to your advantage
• Minimum 4 years’ retail experience (Fashion and Footwear preferred)
• 1 year administration management experience

Additional Requirements:

• Excellent numerical ability
• Stock and cash management
• Retail admin disciplines
• Meeting Deadlines
• Building Relationships
• Detail Orientated
• Team Player