Jobs at Brights Hardware

Purpose:

• The purpose of this job is to ensure that all stock is correctly marked and packed for customer purchase, resulting in effective and efficient operation of the organisation in order to generate sales and increase growth and profit margins

KEY RESPONSIBILITIES:

• Ensure all stock is marked with barcode stickers if and when needed
• Ensure all incoming orders are marked in the specifies time given by Team Leader
• Ensure stock is packed away in the correct department and right location
• Ensure all stock is packed away neatly and in a non-hazardous manner
• Ensure all stock is marked with barcode stickers if and when needed
• Assist Store Person with picking of stock
• Assist Merchandisers with pre-packing of stock
• Ensure the merchandising standards in the department are adhered to e.g. coding of boxes, stock is packed in the relevant sub-department, stock is packed/ stacked in a non-hazardous manner
• Carry out instructions from our supervisor and follow all store procedures
• Report to your superior when leaving the department e.g. break time, restroom breaks
• Participate in perpetual stock takes
• Housekeeping of work area
• Perform any work-related task as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 1 Year minimum experience in a similar role
• Brights Induction (service excellence)
• Good customer service and Interpersonal skills
• Awareness & Vigilance
• Ability to handle pressure
• Numerical skills
• Ability to work in a team and independently with minimal supervision
• Exceptional organisational ability, high attention to detail and ability to multi-tasksWilling to work flexible hours and holidays to meet the needs of the business

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Purpose:  

• To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 3 Years Sales experience
• 3 Years minimum experience in a similar role in a Hardware environment
• Brights Induction (Service excellence)
• 5 basic technical supplier competency certificates
• Intermediate level merchandising standards
• In-house return per square meter standards
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)