Jobs at Clickatell

Requirements

We Do The Right Things

Responsibilities of the Role

• Work with an awesome geographically distributed team of engineers and product designers to implement the next generation of products and/or features
• Work independently and collaborate on projects developing applications from scratch
• Build applications that can scale (millions of transactions/requests per day)
• Develop software iteratively and deliver working code each iteration, including authoring relevant documentation and test cases
• Be responsible for:
• implementing, debugging and testing of new product features, or enhancements on existing features, or assisting customers and vendors with implementing and troubleshooting end-to-end solutions
• Implementing a test-driven development using unit tests and integration tests in an agile environment
• sustaining implemented features once delivered into production, including maintenance and support
• accurate and detailed documentation of relevant design artefacts (use cases, user stories, sequence diagrams etc)
• working closely with key stakeholders in particular with team leads and technical managers
• Partake in discussion of architecture, design recommendations and implementations
• Adhere to policies and standards as applied by the team and directed by the technical manager
• Provide scheduled standby/on-call support of production software

We Are On A Learning Journey

Requirements of the Role

• Computer Science degree or equivalent diploma from a reputable school (or 10+ years relevant experience if no degree)
• Has a proven track record of working in relevant software developer roles of 8 years or more
• Proven industry experience in Financial or banking, or telecommunications an advantage
• Process experience in
• Hybrid waterfall/agile environments
• Agile environments including attendant tools and steps
• Proven technology experience in
• high volumes transactional/low latency solutions
• multi-tiered, multi-threaded Java applications with a focus on high transaction/low latency communication tier
• integration with 3rd party platforms such as those belonging to telecommunications service providers and banks/financial institutions
• implementation of solutions as micro services, in the cloud an advantage
• incorporation and utilisation of native cloud services

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Responsibilities of the Role

• Be a thought leader with regards to Clickatell’s overall cloud adoption strategy.
• Contribute to architectural and design discussions around current and future system implementations, including but not limited to monitoring/internal tooling/AWS environment design requirements.
• Technical research and development to enable continuing innovation within the infrastructure environments.
• Auditing and analyses of logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration modifications.
• Ensuring all documentation and diagrams for all environments are accurate and up to date.
• Technical liaison with enterprise customers and vendors as required.
• Service, maintain, commission, and support global platforms with a view towards high availability and scalability.
• Technical liaison with enterprise customers and vendors as required.

Requirements

We Are On A Learning Journey

Requirements of the Role

• Minimum of 3 years working experience with Unix or derivative.
• Minimum of 3 years working experience with troubleshooting hardware and/or software.
• Experience in virtualisation and cloud environments, particularly Amazon Web Services (AWS) essential.
• Experience required in:
  • Containerization of services
  • Containerized environments (EKS/K8S)
    • Deployments, Services, Ingress
    • Performance optimization of pods
    • Securing containerized environments
  • Templatization and automation of work
  • CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins)
• Must understand and demonstrate knowledge of Infrastructure as Code (Terraform/Ansible)
• Scripting (BASH) essential.
• Experience in both traditional data centres and public cloud environments essential.
• Understanding of the SDLC and Agile methodologies essential.
• AWS Certified DevOps professional advantageous
• YAML scripting advantageous.

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We Do The Right Things- Responsibilities of the Role

• Manage deployment/integration activities for key, mainstream customers from contract to launch.
• Manage different types of projects and activations by developing project plans and ensuring optimal utilization of all tools to track progress and monitor roadblocks.
• Establish all project requirements and ensure compliance to all timeframes and prepare appropriate presentations for all customers.
• Coordinate all activities, both internal teams, customer teams and (when appropriate) third party (external) teams.
• Measure, control and report on all project activities related to milestones and budgets.
• Identify key weaknesses and failure points in current project implementation plans and spearhead process improvements towards best practice
• Guiding customers through required implementation processes and act as focal point for project communications. Ensure successful deployments to consumer usage.
• Managing issue escalation and resolution processes on behalf of the customer

Requirements

We Are On A Learning Journey- Requirements of the Role

• Tertiary qualification in a relevant field (project management or systems development) or relevant field experience.
• Work Experience
  • 3+ years of software implementation project management experience in a fast paced, high-growth organization
  • Working with high profile customers in a project management capacity
  • Implementing and successfully managing projects or initiatives
  • Experience with payments, telecoms or fintech environments in a SAAS architecture will be an advantage.
  • Knowledge of different deployment methodologies is a requirement.
• Proficient Knowledge and Ability (this means that you know your stuff)
  • Ability to understand business requirement specification documentation
  • Jira and Confluence proficiency with understanding of MS suite of products
  • Ability to work with stakeholders at different levels across cultural and time zone barriers
• In-Depth Knowledge and Ability (this means that you are the “go-to” person)
  • Project management tools and best practice for enterprise solution implementation
  • Expert ability to handle high profile customers and complex technology projects

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Purpose

• As a Senior Infrastructure Engineer: DevOps you will be accountable for assisting the DevOps team lead
• in planning, organizing, controlling, and management of all platforms and implementation of related
• infrastructure strategy. We are looking for an experienced individual thelp us manage and develop our
• cloud infrastructure. This role will work closely with our software and technology teams tprovide the
• support necessary tallow for rapid code deployment and high levels of system uptime.
• We DThe Right Things

Responsibilities of the Role

• Be a thought leader with regards tClickatell’s overall cloud adoption strategy.
• Contribute tarchitectural and design discussions around current and future system implementations, including but not limited tmonitoring/internal tooling/AWS environment design requirements.
• Technical research and development tenable continuing innovation within the infrastructure environments.
• Auditing and analyses of logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration modifications.
• Ensuring all documentation and diagrams for all environments are accurate and up tdate.
• Technical liaison with enterprise customers and vendors as required.
• Service, maintain, commission, and support global platforms with a view towards high availability and scalability.
• Technical liaison with enterprise customers and vendors as required.

Requirements

• We Are On A Learning Journey

Requirements of the Role

• Minimum of 3 years working experience with Unix or derivative.
• Minimum of 3 years working experience with troubleshooting hardware and/or software.
• Experience in virtualisation and cloud environments, particularly Amazon Web Services (AWS) essential.

Experience required in:

• Containerization of services
• Containerized environments (EKS/K8S)
• Deployments, Services, Ingress
• Performance optimization of pods
• Securing containerized environments
• Templatization and automation of work
• CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins)
• Must understand and demonstrate knowledge of Infrastructure as Code (Terraform/Ansible)
• Scripting (BASH) essential.
• Experience in both traditional data centres and public cloud environments essential.
• Understanding of the SDLC and Agile methodologies essential.
• AWS Certified DevOps professional advantageous
• YAML scripting advantageous.

go to method of application »

Responsibilities of the Role

• Work with an awesome team of developers, designers, and product managers to implement the next range of internal tools and external features for clients.
• Be part of and actively contribute to an Agile/Scrum team that works together to become a high-performing team in delivering world-class technology solutions.
• Utilising Angular for development and maintenance of user interfaces and client-side web applications on our commercial and internal platforms.
• Play a vital Web Applications Development role where you will take the designs created and converting them into functional deliverables.
• General system maintenance to improve the structure and maintainability of the platform.
• Support applications while working with on-site and remote development teams.

Requirements

• We Are On A Learning Journey

Requirements of the Role

• 3+ years of software development experience with Angular, HTML/CSS/JS
• Diploma in Information Technology, BTech (IT), B.Sc. Computer Science, or equivalent
• Work Experience
  • Experience with various Angular frameworks: Symfony 2, Laravel, Zend, Proprietary
  • Experience with Angular/HTML/JS/CSS, Bootstrap, and other component libraries
  • Experience with Git, GitLab or other Source Control Management tools
  • Experience with integration of data from various back-end services and databases
  • Experience with various dependency management tools: Composer, Bower, NPM
• Familiarity with Test automation, unit tests and functional tests an advantage
• Familiarity with AWS (Amazon Web Services), Jenkins, JIRA an advantage
• Characteristics and Skills
  • Strong troubleshooting and debugging skills.
  • Analytical, organised and the ability to prioritise tasks.
  • Ability to take on responsibility, ownership and be accountable.
  • Creative thinking and take an innovative/flexible approach to problem-solving.
  • Innovative and takes risks, not shy to experiment, does not follow the crowd, and does what needs to be done to succeed.
  • Work independently, with a high degree of responsibility and ownership.
  • Passion for technology, attention to detail, assertive nature and self-driven.
  • Excellent communication and technical documentation skills.
  • Team player, sharing of knowledge, interpersonal skills, mentoring of others.
  • Good organisational skills, positive outlook on life, logical thinker.
  • Live up to the Clickatell values:
    • Be Curious. Be Collaborative. Be Courageous. Be Creative. Be a Champion!

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Things Responsibilities of the Role

• Collaborate with an awesome geographically distributed team of engineers and product designers timplement the next generation of products and/or features
• Work independently, focusing on: projects that involve developing applications from scratch
• building applications that can scale (millions of transactions/requests per day)
• Correctly developing software iteratively and deliver working code each iteration, including authoring relevant documentation and test cases
• Success is measured by your achievements in the areas of:
• Software development design and code quality Scalability of the delivered solutions
• Scalability of the delivered solutions
• Documentation that includes use cases, user stories, architectural and sequence diagrams, etc.
• Adoption of test-driven development include unit and system test harnesses, aligned with the need of the QA teams
• Participation architecture, design recommendations and implementations discussions
• Adherence tpolicies and standards as required by DevOps and the prevailing departments standards and needs
• Provide scheduled standby/on-call support of production software

Requirements
Requirements

• We Are On A Learning Journey

Requirements of the Role

• Computer Science degree from a reputable school (4+ years’ experience if ndegree)
• Work Experience Experienced senior software developer with telecommunications and/or chat channels background
• Developing secure, scalable systems utilising service-oriented design
• Proven experience working with local and remote teams across time zones
• Proven capability in leading technical design sessions, coaching and mentoring other less experiences technologists
• Proficient Knowledge and Ability
• Development methodologies, build mechanisms and pipelines
• Low level OS or networking workings relevant tapplication design and development
• In-Depth Knowledge and Ability
• High-volume, transactional/low latency solutions
• Multi-tiered, multi-threaded Python applications with a focus on high transaction/low latency communication tier
• API design, and integration with customer- and third-party services
• Excellent technical troubleshooting

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We Do The Right Things - Responsibilities of the Role

• To collate and manage all monthly, tactical payroll and benefit reporting tasks within the required ‘cut off’ periods for all global locations, whilst working in close collaboration with various stakeholders and global payroll and benefits providers.
• To ensure all payroll and benefit processing, including the quarterly KPO and commission awards, is 100% accurate and that absolute attention to detail is on point to recognize errors early and rectify them.
• To manage all first line, pay and benefit enquiries and resolve queries within an acceptable timeframe
• To remain connected to all our global payroll and benefit providers to ensure Clickatell remains abreast of legislative and system changes, and manage any communications required.
• To identify process improvements by flagging recurring issues, process delays and quality problems.
• To work in collaboration with the HR Operations Partner, HR Operations Team Lead and the payroll and benefit providers to ensure a succinct and thorough US open enrolment benefit process is administered.
• Process statutory compliance and reporting like StatsSA, COIDA, etc.
• Managing annual and bi-annual tax submissions process.
• Own and manage all administrative documentation for pay and benefit related matters throughout the employee lifecycle including onboarding and exiting of employees.
• Communicate and liaise with 3rd party service providers all change requests.
• Manage the monthly reconciliation of benefits deductions, payments to 3rd party service providers and all other salary related transactions.
• Document and maintain administrative procedures for all benefit processes.
• Coordinate daily benefit processing.
• Maintain various group benefit datasheets and update payroll records.
• Gather employee data from the HR Operations Associate and oversee the processing of monthly billings.
• Coordinate benefits liaison management meetings with external providers.
• To take ownership of the leave management systems working in collaboration with all the payroll and benefit providers, to ensure quarterly sickness absence and annual leave / PTO reconciliation reports are issued to line managers and accurate data is maintained within the various systems.
• Assist with various reports needed.
• Attend to any queries with regards to annual audits.
• Manage the maternity benefits processes and assist with the completion of UIF and other documents required.

Requirements

We Are On A Learning Journey - Requirements of the Role

• Grade 12
• Relevant qualification in Human Resource Management
• Work Experience
  • 2+ years' experience in Payroll would be an indication of the level of skills needed
  • Sage Payroll experience will be advantageous but not a requirement
  • Experience working with external payroll and benefits providers
  • Experience with processing payroll across other geographical areas (ie. USA, Canada and Nigeria will be advantageous)
• Knowledge and Abilities
  • Knowledge and experience of PAYE and statutory compliance and understanding of employee benefits.
  • Knowledge of labour Legislation, specifically Skills Development, Employment Equity and BCEA, and Tax regulations as it relates to remuneration practices.
  • Ability to maintain confidentiality and exercise extreme discretion
  • Ability to work effectively and accurately under pressure to adhere to deadlines
  • Computer literacy with proficiency in the MS Office suite, especially MS Excel Advance
  • Strong coordination skills – multitasking as a passion!
  • Strong administrative skills with excellent attention to detail
  • Ability to work in a fast-paced environment