We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
Read more about this company
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us.
- At DigiOutsource, every day is action-packed, and we expect you to bring your A-game.
- In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Dynamics 365 Business Central Developer you’ll be supporting the delivery, implementation and support of the Dynamics NAV and Business Central ERP system at a technical level. This will help us excel, and allow users of the systems faster and more accurate results as close to real time as possible, to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Provide a hands on development approach to Business Central Software deployment throughout the business
- Design, develop and maintain integration functions into existing platforms
- Help manage and control the Global Business Central environments.
- Assist with implementing new functionality and software upgrading.
- Support end users with the Dynamics Nav ERP and Business Central system across all subsidiaries.
- Ensure that the needs of users are met in accordance with service level agreements.
- Ensuring the Dynamics NAV and Business Central system is accessible to users at all times.
- To take responsibility for highlighting areas of inadequacy and proposing steps for improvement.
- Carry out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities.
- For Example: Data extracts
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Minimum of 2 years’ experience with Dynamics Business Central
- Knowledge of development methodologies and patterns
- Willingness to research, learn and apply new technologies and languages
- Minimum 2 years basic SQL knowledge.
- Good understanding of API integrations.
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Accounting understanding
- A computer science related degree, diploma or similar
- Knowledge of MS SQL Server (databases), C#, Stored Procedures and Visual Studio
- Experience with Azure development
- Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth.
- Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed.
- Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meals
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
- Work from home allowance
- Team socials
go to method of application »
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Senior Dynamics 365 Developer you’ll be supporting the delivery, implementation and support of the Dynamics NAV and Business Central ERP system at a technical level.
- This will help us excel, and allow users of the systems faster and more accurate results as close to real time as possible, to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Provide a hands on development approach to the Nav and Business Central Software deployment throughout the business
- Design, develop and maintain integration functions into existing platforms within the Business.
- Create and maintain technical documentation related to customization, integrations, and developments.
- Help manage and control the Global Software Environments.
- Assist with implementing new functionality and software upgrading.
- Support end users with the Navision ERP and Business Central system across all subsidiaries.
- Ensure that the needs of users are met in accordance with service level agreements.
- Ensuring the Dynamics NAV and Business Central system is accessible to users at all times. To take responsibility for highlighting areas of inadequacy and proposing steps for improvement.
- Carry out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities. For Example: Other BI and Reporting related functions.
- Power Platform capability is considered advantageous, as the role may involve integration and customization using Power Apps, Power Automate, and Power BI.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Minimum of 5 years’ proven experience with Dynamics NAV or Business Central
- Knowledge of development methodologies and patterns
- Willingness to research, learn and apply new technologies and languages
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Accounting understanding
- A computer science related degree, diploma or similar
- Knowledge of MS SQL Server (databases), C#, Stored Procedures and Visual Studio
- Experience with Azure development and deployment
- Experience in Power Platform development (Advantageous)
- Integration development for NAV or Business Central
- Certification in Microsoft Dynamics 365 Business Central Development
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meals
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
- Work from home allowance
- Team socials
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us.
- At DigiOutsource, every day is action-packed, and we expect you to bring your A-game.
- In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As an Assistant Accountant you’ll be supporting the Financial in the following areas, the debtors, creditors function, including accruals, maintaining the intangible and PPE asset registers, performing monthly reconciliations with variance commentary and other ad hoc duties within the Finance team.
- The candidate we are looking for is a focused, self-motivated & dynamic individual that can work at a fast pace in an ever-changing environment.
- The individual needs to be highly numerate, well organised and able to work to tight deadlines.
- Attention to detail and extensive accounting and reconciliation experience is crucial.
What you’ll be doing
As part of your role, your responsibilities will include:
Creditors Function:
- Capture all invoices - Ensuring all postings are correct by product, region, platform, brand, where appropriate
- Match vendor invoices and payments in Navision/Business Cloud (BC)
- Create new vendors & obtain proof of bank details for all changes to banking details or new vendors
- Run vendor open items reports weekly and provide commentary for any long outstanding items
Debtors Function:
- Bill transaction volumes and related fees to the relevant entities in line with the contracts - ensuring all postings are correct by product, region & brand where appropriate
- Ensure timeous receipt of funds
- Match customer invoices and payments in Navision
Asset Management:
- Record all intangible, fixed and domain and trademark asset transactions including additions and disposals in the accounting system
- Run monthly amortisation and depreciation
- Reconcile the asset registers to the general ledger
- Prepare quarterly reporting package, including disclosure notes and useful live assessment
Funds Management:
- Run vendor open items reports weekly and request payment of open items due for payment
- Ensure timeous supplier and intergroup payments
- Prepare weekly payments, ensuring that the correct amounts and suppliers are paid
- Report weekly balances to manager
- Assist manager with cashflow forecast and tracking to actual expenses
Financial reporting:
- Preparation of income statement and balance sheet reconciliations with relevant commentary
Corporate Governance:
Audits
- Assist with the preparation of the quarterly and annual audit files
- Effectively communicate with auditors to ensure all audit queries are adequately resolved
SOX compliance
- Ensure that all controls are adhered to, documented, and implemented for SOX compliance
Financials staffing:
- Effectively work as a team with relevant team members
- Effectively communicate to manager and team members to ensure key deliverables are met on time and potential problems escalated
- Communicates clearly and effectively at all levels; both internally and externally
- Effectively feeds information to required members of the team to ensure all important updates are shared appropriately
- Manages other’s expectations appropriately and proactively communicates any potential problems
- Bi-annual setting of objectives
Ad hoc:
- Other ad hoc duties as may be required from time to time in line with business requirements
- Contact person for insurance claims, where applicable
- Draft process notes detailing how and why monthly tasks are performed to ensure business continuity
- Archive all financial information
- Assistance with testing of processes before implementation on Navision
- Administration and recording of staff loans accounts and credit cards
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Certificate or diploma in Accounting, Finance or related qualification
- 1 – 3 Years Accounting experience in a similar role
- Intermediate to advanced Microsoft Excel skills
- Detail-oriented with a high level of accuracy
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Experience in Microsoft Dynamics Navision or Business Central
- Experience in FloQast (Month end reconciliation tool)
- Experience in IBM Planning Analytics/TM1/Cognos
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meals
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
- Work from home allowance
- Team socials
go to method of application »
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- Reporting to the HRIS Manager, this role is responsible for delivering accurate, timely and actionable insights through Workday’s reporting tools.
What you’ll be doing
As part of your role, your responsibilities will include:
- Develop and maintain custom reports, dashboards, and scorecards using Workday Report Writer, Calculated Fields, and BI tools.
- Collaborate with stakeholders to gather reporting requirements and translate them into technical specifications.
- Ensure data accuracy and integrity across all reports and analytics.
- Monitor and optimize report performance and usability.
- Provide training and support to end-users on Workday reporting capabilities.
- Stay current with Workday updates and new features to enhance reporting capabilities.
- Assist in data audits, compliance reporting, and ad hoc analysis as needed.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
Technical Skills:
- Workday Report Writer
- Calculated Fields
- Composite Reports
- Workday Discovery Boards
Data Analysis & Visualization:
- Experience with tools like Power BI, Tableau, or Excel Power Query
- Ability to interpret and visualize complex data sets
- Strong understanding of Workday HCM
- Familiarity with HR processes, compliance reporting, and data governance
- Strong analytical and problem-solving abilities
- Excellent communication and collaboration skills
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Strong analytical and problem-solving abilities
- Excellent communication and collaboration skills
- Ability to translate business needs into technical reporting solutions
- Attention to detail and commitment to data accuracy
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meal
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Investigate in detail, all delegated complaints received via all channels and respond to them within agreed SLA’s.
- Assign new complaints received via all channels daily.
- Assess, communicate, and delegate all complaints to the correct departments for feedback.
- Work in collaboration with other departments, to provide solutions and resolutions to received complaints and to ensure compliance with agreed SLA’s.
- Provide articulate, professional and customer focused responses – with first time resolution in mind always.
- Keep the internal complaints logging tool up to date, always.
- Adhere to the outlined complaints handling processes, procedures, and recommended improvements.
- When relating to the complaints process, provide compliance and process direction to all departments, to ensure continued adherence to regulatory obligations and industry standards relating to online gambling.
- Assist with internal and external audits when requested.
- Assist with ad-hoc reporting – daily/weekly/monthly etc.
- Provide updates and feedback related to issues highlighted during the handling of complaints, as well as any policy or procedural updates, to the business.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Degree / diploma in Risk Management, Governance, Compliance, Legal, Accounting or related fields
- Minimum of 12 months experience in a Customer Service centric role
- Excellent written and verbal communication skills
- Demonstrates consistent behaviour aligned to the Organizational Performance Culture
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Knowledge & exposure to compliance, risk and fraud, and responsible gaming practices
- A solid understanding of sportsbook and casino related queries
- Ability to differentiate between Compliance vs Commerciality
- Working knowledge of Excel
- Process writing
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Initiative
- Resilience
- Adaptability
- Stakeholder Management
- Quality Focus/ High attention to detail
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth.
- Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meal
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
Communications & Events
- Manage and schedule communications requests from local and global teams, ensuring messages are launched on time
- Writing concise and compelling communications for a variety of formats and audiences, including staff emails, intranet articles, business presentations and talking points, change communications, social posts and speeches
- Drive employee engagement through innovative and compelling storytelling, campaigns and initiatives that bring to life our vision, strategy, values and EVP
- Manage internal comms channels to ensure the right people get the right information at the right time in the right way
- Build and foster excellent working relationships across business functions to understand requirements and ensure employees are engaged across multiple disciplines and departments
- Support change management initiatives by providing clear, concise, and timely communication
Strategy and evaluation
- Develop and implement internal communication strategies and plans
- Collaborate with other internal communications teams across the Group, at times leading on global campaigns
- Monitor and measure the effectiveness of internal communications, using feedback to refine strategies and improve engagement
- Manage and deliver monthly reporting
Events and Corporate Social Investment
- Oversee the planning and execution of in-country and global internal events, including Townhalls and large-scale company announcements, providing content creation and messaging support
- Lead on sourcing and liaising with vendors, ensuring quality remains to a high standard
- Track expenses manage the team budget
- Lead the CSI Committee and represent the business in all community outreach initiatives. Conceptualising and executing all fundraising and community participation campaigns is a key part of this role.
People Management
- Lead the day-to-day operations of the Corporate Communications team, providing guidance and direction to ensure that they are effectively delivering the required outputs
- Promote a positive team environment that focuses on people development and talent management
- Drive team development and growth via coaching, upskilling and regular feedback by providing tools and resources to transfer business skills and knowledge
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Bachelor’s degree (NQF7) in Marketing
- Proven track record of working in the internal communications space in a fast-paced business
- Solid experience in developing and implementing strategic communication plans
- Excellent written communication and editing skills
- Strong attention to detail and focus on quality and excellence
- Strong interpersonal and relationship building skills with experience of advising and influencing people at all levels of seniority
- A natural storyteller with a creative flair, able to articulate complex ideas in an engaging manner
- Creative mindset with the ability to produce engaging content, think outside the box and contribute fresh ideas
- Solid experience managing digital platforms and tools, including SharePoint, Microsoft Suite applications, LinkedIn and email distribution tools
- Tech-savvy with an interest in discovering and implementing new and improved approaches (strategies, channels, or other deliverables)
- Exceptional organisation skills, with the ability to manage multiple projects, prioritise effectively, and meet deadlines
- Proven ability to liaise with external agencies and oversee the production of communication materials and resources
- Experience in producing digital content, including videos and podcasts
- Team player with self-starting capabilities who can work in groups or alone to drive results
- Willing to work, on occasion, outside of normal workings hours to support the wider team’s objectives or delivery of events
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Certificate / Diploma in Advertising
- Proven marketing experience
- Design and Multimedia
- Graphic design software
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Communication
- Adaptability
- Decision Making
- Problem solving
- Innovation
- Leadership
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth.
- Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed.
- Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meal
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Perform robust scoping and risk assessment efforts for management’s SOX annual planning.
- This also includes creating a report summarising key outcomes and scoping out internal controls over financial reporting.
- Perform walkthroughs of key processes and maintain up to date documentation.
- Lead and manage updates of current risk and control matrixes. This includes updating process-flow documentation to support management’s SOX assessment.
- Identification of new material transactions, developing risks and control matrixes and implementing new controls in a timely manner.
- Monitor progress against Sox and Internal Audit timelines while ensuring the execution of plans including report statuses within regular meetings with key stakeholders.
- Invest in the training and development of the finance team and other departments involved in internal controls through roll-out of the internal training and regular discussions.
- Work closely with External and Internal auditors over changes to the risk assessment and controls, designing a timeline for Walkthroughs and Controls testing.
- Ensure quality and consistency of controls execution through monitoring tools and regular check-ins with the control owners.
- Develop clear and realistic plans to tackle any identified areas of material weakness or significant deficiency.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Qualified accountant with a minimum of 5 years of experience in Internal controls
- IFRS knowledge and experience
- Proven experience to lead and take ownership of projects from conception to completion with minimal supervision and effective reporting of results
- Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment and under pressure
- Collaborative team player with the ability to foster good working relationships with external advisors and auditors
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Intermediate to advanced Microsoft Excel skills
- Experience in Navision
- Knowledge of IFRS
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth.
- Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed.
- Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meals
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
- Work from home allowance
- Team socials
go to method of application »
What you’ll be doing
- As part of your role, your responsibilities will include:
New starters
- Digesting handovers received from the training team on each new starter to ensure that the level of understanding, through proficiency reporting, meets the agreed standard that warrants the advancement from training into the live environment.
- Transitioning new starters from the training environment into the live environment.
- Working closely with the new starters during this transition phase to identify any concerns and to report these back to training, Leads and Service Manager and to remedy such concerns.
- Develop new starter’s skills from beginner to advance levels.
- Record and report on the agent’s progress to the leads and Service manager throughout the ‘probation’ period.
- Identify and communicate improvements required to the training programme.
- Recommending new or improved processes or systems to enhance the efficiency of verification.
Live coaching and QA
- Live Coaching on a constant basis through proactive engagement with agents focusing on improving efficiency and quality.
- Capturing and reporting on findings identified through Live Coaching.
- Providing feedback and upskilling from Live Coaching observations.
- Actively perform QA in line with the KPI per team members allocated.
- Track trends based on reporting.
- Addressing QA concerns with agents as soon as possible.
Agent development and Upskilling
- Utilisation of findings from live coaching and QA trends to identify topics that need to be covered on an individual, team or department level.
- Formulate performance improvement action plans, adressing problem areas highlighted while also recognising good work.
- Monitor and track improvement.
Essential skills sessions
- Utilize findings from live coaching and QA trends to identify topics that need to be covered.
- Creation, scheduling, and execution of these sessions
- These sessions address how we improve our service level skills with our “customers” (internal and external)
- Wat sessions
- Utilize findings from live coaching and QA trends to identify topics that need to be covered for upskilling
- Creation, scheduling, and execution of these sessions
- These sessions focus on technical training and need to be bite size sessions
- Create and circulate tests or surveys to do consistent knowledge checks and benchmark the success of sessions in line with our proficiency model.
- Information dissemination & training
- Ensure that information, both new processes and updates to processes are shared with all relative persons in the Risk and fraud Department, not limited to Verification department.
- Test understanding of information disseminated.
- Compile communication of information shared for all parties in the Risk & Fraud Department as well as the Customer Service Centre where necessary.
- Identify training requirements from identified trends.
- Document attendance and success of coaching for reporting.
- Keep concise records of QA Feedback, Live Coaching, WAT Sessions, Information shared with all parties and accompany these with test results to confirm understanding.
- Identify case-studies for training purposes.
- Ensuring that our Process & Policy Documents are kept up to date and intact with all new information / updates and is readily available for our agents to refer to.
- Ensuring that the Training Department is covered with regards to sharing of information relative to recent updates and roll-outs and that they too are tested for understanding post the sharing of information.
- Provide monthly QA reporting to the Team Leads & Service Manager.
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Minimum 24 months experience within Risk/AML/Compliance.
- Minimum 12 months experience in Coaching/Training/Lead Role
- ICA/ CDD/EDD certifications with experience in Risk & Fraud and industry exposure
- Relevant Diploma/Degree and/or work experience in a related field within Risk/AML/Compliance
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Demonstrate consistent behaviour aligned to the organisation performance proposals
- Available to work in a 24/7 shift environment
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Knowledge of KYC and AML policy & procedures
- Previous coaching / teaching exposure
- Knowledge and understanding of Risk systems & technology
- Knowledge & experience with Excel spreadsheets, as well as generating & compiling reports
- Knowledge & experience with PowerPoint and the creation of interactive presentations
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Attention to detail
- Organisation and planning
- Strong decision making
- Team orientation
- Problem solving abilities
- Initiative
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Competitive Remuneration
- Subsidised Medical Aid or GAP Cover
- Insurance Benefits (including Group Life and Income Continuation Benefit)
- Funeral Fund & Funeral Fund Top Up
- Subsidised Retirement Annuities
- Employee Incentive Plans
- Free Daily Meal
- Free Massages On-site
- Free On-Site Gym
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Leadership Training
- Referral Bonus
- Free Sleep Coaching
- On-site Barista
- Work from home allowance
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Full and accurate assessments of all accounts, transactions and related documentation.
- Review client transactions and ensure that detailed and accurate updates are recorded.
- Evaluate customer accounts and take appropriate action as per risk policies.
- Check all account information by using internal control reviews and record comprehensive details in each instance on various software applications.
- Send all appropriate requests for documentation.
- Review documents for legitimacy where necessary.
- Ensure all requirements are met and accurate updates are entered on the system.
- Withhold or release of certain transactions when required to do so (via direct order or decision, as per our risk acceptance criteria).
- Report and record details of customers that do not meet legitimacy standards.
- Extract information and review reports for incongruences.
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Degree / diploma in Risk Management, Legal, Accounting or related fields
- Demonstrates consistent behaviour aligned to the Organizational Culture
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Ability to identify, analyse and conclude behavior outside of the normal
- Ability to identify discrepancies and anomalies and analyse trends
- Proficient in MS Excel
- Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth.
- Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed.
- Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meal
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Own and optimize our apps across all markets, primarily on the App Store and Play Store.
- Develop and execute ASO strategies to enhance app visibility, increase downloads, and improve conversion rates.
- Optimize metadata including titles, descriptions, keywords, and visual assets, to boost visibility, rankings, and user acquisition.
- Run A/B tests on store assets and analyze results to inform ongoing optimization.
- Drive mobile innovation by staying up to date with the latest ASO trends, platform updates, and industry best practices.
- Conduct in-depth competitor analysis to uncover trends and growth opportunities.
- Collaborate with cross-functional teams to align ASO efforts with regular app release cycles and ensure readiness.
- Support the launch of new apps, features, and updates with tailored ASO strategies.
- Partner with product and marketing teams to drive promotions, like In-App Events, and secure app store “featurings”.
- Manage multiple projects and timelines while coordinating with relevant stakeholders.
- Maintain strong and effective cross-team collaborations and relationships.
- Briefing, management, and research of projects in relevant systems.
- Maintain app store accounts and manage user access across all platforms.
- The conceptualization and implementation of ideas throughout the business.
- Ensure internal documentation and knowledge bases are regularly updated with new and existing processes.
- Manage communications with suppliers, agencies, and strategic partners.
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Minimum of 3 years’ working experience managing ASO on the App Store and Google Play.
- Proven track record of developing and executing successful ASO strategies that drive measurable results.
- Experience managing apps and user account on the App Store and Play Store
- Excellent communication skills, with the ability to translate complex ASO results into clear, actionable insights.
- Highly analytical with experience using ASO and app performance tools such as AppTweak, SensorTower, App Store Connect, and Google Play Console.
- Proficient in reporting and data visualization using tools like Power BI, Google Data Studio, or Excel.
- Effective cross-functional collaborator, able to work seamlessly with performance marketing, creative, product, and analytics teams.
- Exceptional attention to detail, with strong organizational and prioritization skills.
Desirable skills you’ve got up your sleeve
While not essential, the following skills and experiences would be a strong plus:
- A passion for and knowledge of casino games and sports betting apps.
- Experience in iGaming, regulated industries, or working with fast-paced digital products.
- If you get excited about these, you’ll feel right at home.
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Interpersonal Skills
- Organisation and Planning
- Effectiveness and Delivery
- Team Orientation
- Initiative
- Ownership and Accountability
- Adaptability
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meal
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
- Work from home allowance
- Team socials
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Transfer Pricing Advisory: Conduct functional and economic analyses to determine appropriate transfer pricing policies. Perform benchmarking studies to support transfer pricing positions. Monitor and update transfer pricing policies to reflect changes in business operations and regulatory requirements. Be on hand to support tax queries from the business.
- M&A Support: Assist in the tax due diligence process for potential acquisitions and mergers as well as business restructurings. Evaluate tax implications of M&A transactions and provide strategic tax planning advice. Support post-acquisition integration from an international tax and transfer pricing perspective.
- New Markets Due Diligence: Conduct tax and transfer pricing due diligence for entry into new markets. Assess the international tax and transfer pricing impact of new market entry strategies and assist in providing recommendations. Collaborate with legal and business development teams to ensure compliance with local tax laws.
- Documentation and Reporting: Assist with the drafting of transfer pricing documentation, including master files, local files, and country-by-country reports. Prepare tax reports and disclosures for financial statements. Ensure timely and accurate drafting of transfer pricing documentation using our cutting edge transfer pricing technology.
- Coordination with Advisors: Liaise with external advisors and consultants to obtain expert advice and support. Assist with and coordinate global transfer pricing and tax compliance efforts with advisors in various jurisdictions. Assist with managing relationships with tax authorities and assist in tax audits and enquiries.
- Continuous Improvement: Stay updated on global tax and transfer pricing developments and best practices. Identify opportunities for process improvements and implement changes to enhance efficiency and compliance.
- Provide training and support to internal teams on tax and transfer pricing matters.
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- 4-7 years of experience in International Tax & Transfer Pricing.
- Bachelor’s degree in Accounting, Tax, Finance, Economics, or a related field.
- A master’s degree or professional qualification (e.g., CPA, CA, CTA) is preferred but not essential.
- Strong written and verbal communication skills, with the ability to draft clear and concise transfer pricing documentation, internal tax memos and reports.
- Strong knowledge of OECD guidelines, BEPS actions (Pillar II), and transfer pricing regulations.
- Proficiency in tax research tools and transfer pricing software a plus.
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Transfer pricing advisory experience (transfer pricing policy design, implementation and operational transfer pricing) and experience in Hard to Value Intangibles and IP.
- Transfer pricing technology familiarity.
- Significant benchmarking knowledge (Orbis / KtMine / Royalty Stat / Eikon / Bloomberg Terminal) to work with external advisors in formulating search strategies.
- Sound knowledge of the attribution of profits to permanent establishments and permanent establishment risk.
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
- These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Gaming Data & Balance Sheet Reconciliation
- Review that all gaming data is accurately posted by product, region, game/event, brand and platform.
- Reconcile gaming data with third-party sources, such as gaming server reports, ensuring consistency and accuracy.
- Match and reconcile all balance sheet accounts, ensuring proper alignment between records and financial statements.
- Investigate and resolve discrepancies and anomalies in the data promptly.
Month-End Closing and Reconciliation
- Prepare month-end files and reconciliations, ensuring all financial transactions are accurately reflected.
- Ensure the timely completion of month-end close processes.
Gaming Tax & VAT Calculations
- Perform gaming tax and VAT calculations by region, ensuring compliance with regional tax regulations.
- Provide clear documentation and ensure timely submission of required tax filings.
Usage Fees, Rebates, and Invoicing
- Calculate usage fees and rebates related to gaming operations and raise invoices in a timely and accurate manner.
Accruals and Prepayments
- Post all accruals and prepayments to the accounting system.
- Ensure accurate tracking and reporting of prepayments and accruals across periods.
Intercompany and Intergroup Billing
- Handle posting of intercompany and intergroup billing, ensuring proper allocation and reconciliation of all related transactions.
Regional and Brand Split Posting
- Post and track regional and brand-specific splits for revenue and expenses, ensuring proper allocation of financial results.
Foreign Exchange Management
- Perform monthly foreign exchange revaluation for foreign currency balances in the balance sheet to ensure accurate reporting of foreign currency transactions.
Financial Reporting
- Prepare month-end statutory, brand, and regional income statements and balance sheets, including relevant commentary on key financial movements and variances.
- Manage the trial balance and ensure that all financial data aligns with the general ledger.
Open Item Reporting
- Run weekly and monthly open item reports, tracking long-outstanding items and ensuring they are followed up promptly.
Audit Preparation and Support
- Prepare quarterly, half-yearly, and annual financial audit files and support audit queries.
- Prepare schedules and documentation required for both operational and regulatory audits, ensuring that all required information is available for review.
Internal Controls and Process Documentation
- Assist in drafting process notes and internal control procedures to ensure the continuity and effectiveness of business operations.
- Ensure that accounting practices align with company policies and industry best practices.
Cross-Departmental Collaboration
- Work closely with the treasury manager, reconciliation specialists, statutory team, and other financial accountants to ensure smooth financial operations.
- Foster effective communication and collaboration between teams to meet key deliverables and resolve issues quickly.
Stakeholder Engagement
- Communicate effectively with managers, team members, and external stakeholders to ensure clear understanding of financial issues and status.
- Provide regular updates and manage expectations effectively, ensuring that any potential problems or delays are escalated as needed.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Bachelor’s degree in accounting, Finance, or related field
- Strong knowledge of accounting principles and financial reporting
- Experience with SOX Compliance and/or Internal controls
- Advanced Excel experience
- 3 - 5 years Accounting Experience
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Experience in Microsoft Dynamics Navision or Business Central
- Experience in FloQast (Month end reconciliation tool)
- Experience in IBM Planning Analytics/TM1/Cognos
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies.
Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
Method of Application
Use the link(s) below to apply on company website.
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