Jobs at Discovery Limited

Key Purpose
Design and implement robust, scalable and optimally performing systems using Java related technologies, according to provided specifications, standards and procedures, while ensuring compliance with the architectural standards and guidelines laid out by Discovery.

Areas of responsibility may include but not limited to
Design

• Translate business requirements into technical designs adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
• Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
• Research and find effective solutions to technical issues that arise
• Estimate development timelines based on business requirements

Development

• Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
• Conduct unit testing and fix any defects found

Testing

• Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
• Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
• Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

Support / Troubleshooting

• Assist system users with technical support issues and handle according to defined procedures
• Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Mentoring / Team Development

• Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
• Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks

Personal Development

• Keep abreast of current technological trends and how these might be applied in the Discovery environment
• Constant improvement of knowledge of the various applications, their functionalities and data models


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General

• Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
• Able to build business relationships with other members of team and the business areas we support.


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Personal Attributes And Skills
Technical Competencies

• Excellent understanding of Object Orientated principals and Java language fundamentals
• Knowledge of commonly used design patterns
• Broad understanding of how to put together an EE-based business solution from scratch
• EJB
• HTML
• JSF
• JQuery
• JAXB
• SOAP Web services
• Message Driven Beans
• UML
• XML/XSD
• SQL


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Behavioural Skills

• Action orientated go-getter, hungry to learn and add real value
• Structured and analytical problem solver: Obsessive about finding solutions to problems: action oriented problem solver.
• Able to plan, organise and prioritize own work
• Able to multitask
• Able to work independently
• Team player: reliable, works actively with others towards common goal, communicates constructively, shares information, knowledge and experience, treats others in a respectful and supportive manner


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Essential
Education and Experience

• 3+ years’ experience in Java development with exposure to core competencies listed


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Advantageous Experience

• REST Web services
• JSON
• Business Process Management Tools
• Apache Camel
• Apache Webserver Configuration
• JBOSS Configuration
• CSS
• GIT
• Integrated Build Tools
• HTML 5
• Knowledge of Short Term Insurance industry


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Working Knowledge Of

• Software development within SDLC
• Unit Testing
• Data modelling and design of database structures
• BSc Computer Science /Information Systems degree
• Formal Java qualification

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Business Architect

The Distribution Technology team is looking for an enthusiastic Business Architect to assist in defining and designing the technology ecosystem for financial advisers.

The Successful Candidate Must Have a

• Good understanding of business and technology
• Deep knowledge on the adviser customer Journey, customer segmentation, propensity scoring, targeting and campaign management aimed at supporting financial advisers.
• Strong design thinking and UX experience
• Sound understanding of database concepts, and customer data modelling

The Business Architect Will Also Have The Following Responsibilities

• Collaborate with peer architects in other businesses to ensure proper solution integration.
• Work closely with all stakeholders and secure buy-in.
• Brief and sign-off on all solutions to be implemented with business owners and relevant implementation teams from Systems, Marketing, Legal and Compliance, Operations and Training.
• Develop business cases for solutions and assisting business owners in the process of developing theirs.
• Play an active role in the prioritisation forums.


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Qualifications

• BSC or BComm ( Hons) (Infomatics)
• 7 to 10 years Business Analysis experience, including 5 years at a senior level
• Significant exposure to business product analysis

Experience

• Business process/strategy analysis
• Solid business acumen/skills
• Stakeholder management/commitment between business and solutions
• Technology terms and capabilities
• Structured systems analysis
• 3 years business architecture
• Ability to manage scope and cost of a deliverable
• Full software life cycle, with solid agile experience
• 6 - 8 years domain knowledge in insurance (advantageous)
• Financial services experience (non-negotiable)
• Solid business acumen skills
• Solid focus on business strategy and stakeholder engagement
• Strong and confident person in implementing strategy and solid principles
• Various projects focusing on business architecture and business change to make business more efficient.


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Soft Skills

• Strategic Thinking
• Drive for Results
• Leads Change and Innovation
• Motivating and Inspiring teams
• Growing Talent
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness



 
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EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

• To ensure quality service delivery to all stakeholders while adhering to Discovery's SLA.

Key Outputs
The successful candidate for this position will be responsible for but not limited to:

• Providing product information and handling financial queries
• Answering inbound calls timeously
• Dealing with all queries through to resolution
• Maintaining accurate details of all queries
• Actively displaying the Discovery Service Standards
• Dealing with all queries through to resolution
• Administration functions
• Policy changes to the product
• Working on Discovery Systems

Key attributes and skills

• Self motivated and pro-active
• Team player
• Assertiveness and the ability to adapt to change
• Able to prioritise and work under pressure
• Very organised, positive, and service orientated
• Professional at all times
• Attention to detail
• Use listening skills to identify problems
• Receptive to clients complaints and queries

Qualifications & Experience

• Matric
• A tertiary education (preferably a Degree or Diploma), or in the process of completing a tertiary education
• Minimum 1 years call centre experience
• Excellent communication skills
• Proficiency in English
• MS Office
• FAIS accreditation highly advantageous