Jobs at Ericsson

Job Description

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead, and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Ericsson is growing!  Our Ericsson South Africa Graduate Program will start in Oct/Nov 2021 and focuses on technology leadership. Our aim is to attract and guide the most hardworking, innovative, and creative technology minds.

We are looking for Engineering Graduates who have completed their studies in 2019, 2020 and early 2021 with one of the following bachelor’s degrees:

• Computer Science / Software/Computer Engineering / IT or Information Systems / Networks Engineering, Electronics Engineering, Communications Engineering, IT& Engineering degrees with a focus on Telecommunications

• Candidate should not have more than 1 year work experience

• Candidates should have graduated from their bachelor's degree by latest June 2021

To be successful in the role you must have

• Basic Network level competence

• Database Understanding

• Basic understanding of programming and scripting language

• Broad Technical Acumen

• Entrepreneurial & commercial thinking

• Problem Solving Ability

• Creative Thinking

• Good planning organizing skills

• Teamwork & collaboration skills

• Presentation skills (oral and written)

• Proficiency in Microsoft office

• Good Communication skills

What we are offering you

• 12 months (plus) graduate program – we offer you a great training program before you move into an experienced job

• Explore your passion for innovation and your desire to join a leader. You’ll enjoy an open, inspiring culture that encourages idea generation and thought exploration

• Working in an international environment with colleagues from all over the world.

• Continuous on the job training, in classrooms and via e-learning.

• A mentor and buddy program.

• An opportunity to work for the Global leader in the Telecommunications industry.

• Mentorship programs provided by senior specialists in the industry.

Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups.

We believe in growing our graduates and giving them a chance to have the best possible start in their career. Graduates at Ericsson gain valuable work experience, skills and knowledge that will assist them in furthering their career. We therefore not only let you work with the teams on live projects, but you will be receiving training courses throughout the program and will also be assigned a dedicated mentor who will be providing formal as well as informal mentorship

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About Job

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead, and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

Head of Mobile Money dedicated to one of our African Customer and is responsible for sales, delivery, operations, and financial result of Mobile Financial Services portfolio. Role is member of Middle East & Africa Digital Services Customer Unit leadership team

You will

• Be accountable for financial result of Mobile Financial Services portfolio for Customer Unit Digital Services.

• Owns and conducts regular governance to drive operational and business excellence through effective KPI dashboards and measurements with Group and its affiliates!

• Continuously strive to efficient and optimized delivery through automation of processes, tools and Ericsson Converged wallet capabilities.

• Responsible as Program Director for Demands deployments as per SDLC practices

• Provide financial and overall organizational performance reporting

• Acts as escalation point for FinTech and Mobile Money customer’s executive leadership teams

• Ensure compliance and ethics and exhibit outstanding role-model leadership behaviors

• Sets the goals for organization to deliver on contractual commitments and financial targets

• Works closely with BA BDGS BSS Mobile Financial Services to facilitate feedback from customers for further improvement of M-Commerce roadmap and portfolio

• Close cooperation with SDU India to ensure program is appropriately staffed as per agreed capacity

• Coordinate with Account organization and CUs

• Ensure Governance and Escalation structure is followed in Demand management and Managed Services areas.

• Continuous optimization of workforce and improvement of Demand and managed services process and ways of working.

• Support customer in preparation and delivery of services quarterly roadmap

• Own Regular governance with customer business and technology units

• Work in close coordination with Account organization and Key Account Manager

• Responsible to handle and manage a team direct and indirectly across Africa and Middle East.

To be successful in the role you must have

• 10-15 years of experience in leadership positions within the telecom and/or ICT industry

• 5+ years of FinTech experience as technology partner for major telecom operators or banking industry in IT and Process side of this business.

• Result oriented with customer first attitude

• Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies

• Can handle stressful and ambiguous situations

• Strong financial and commercial acumen

• Ability to work across a variety of different delivery unit types (complexity, maturity, scale)

• Developed analytical skills to identify trends, inefficiencies, and value realization opportunities

• Very good understanding of Ericsson Business Process, Financial and Delivery models

• Strong business, operation, and financial skills

• Good at handling resource planning and competence development

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Our Exciting Opportunity

We are now looking for a Service Delivery Line Manager, are you interested? In this role, you will ensure customer value and happiness through an efficient service delivery.

As an SDM (Service Delivery Manager), you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.

You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is executed within the scope of OHS requirements.

All activities in the Ericsson group are performed under the responsibility of one or more Line Managers. Line Managers act per the Ericsson Leadership Framework and promote Ericsson's values, ethics and culture of the organization to ensure excellent performance.

You will

• Ensure service delivery execution

• Be responsible for driving and supporting services sales

• Build a productive work environment for individuals and own organization

• Drive performance management (process) and competence management

• Conduct Resource management!

• Look after unit finance within your group.

To be successful in the role you must have

• Education: M.SC, MBA or equivalent through experience

• Min years of experience: Minimum 5 years of experience in Charging system for BSS Domain

• Domain experience: Charging System in BSS

• Deep understanding of Service Delivery process, models, and strategy

• Knowledge of the sales process

• Customer and market insight

• Excellent Social and communication skills

• Financial acumen and skills

• Formulating strategies and concepts

• Adhering to principles and values

• Leading, supervising, and responding to change in a high pace environment.