Jobs at Faircape

Specific duties include, but is not limited to the following:
Stock Control:

• Conduct weekly and monthly stock counts.
• Ordering of stock (to be signed off by Village Manager) – liaise with Admin Officer and execute follow up and delivery.
• Daily receipting and updating of stock counts.

Meal and Refreshment Service:

• Manage the full meal and refreshment service with assistance from waiters in both the clubhouse and healthcare.
• All meal bookings
• Placements of residents in clubhouse
• Ad hoc drinks service (ie cocktails on special occasions).
• Provide a full wine service during lunches.
• Manage the afternoon tea and cake service in the dining room.

Bar Service:

• Work as barman at the bar in dining room on allocated evenings
• Daily, weekly and monthly stock takes (with Ops Manager) on refreshments and glassware
• Daily cash up

Set Up for Meal Time and Service:

• Check on setting of tables, cleanliness of cutlery, crockery and glassware on all tables. Report anomalies to Village Manager and Hospitality & Training Manager
• Ensure all tables has bowl of ice as requested
• Meet and greet residents.
• Take complaints and compliments and pass on to the Food Service Manager

Coffee Shop:

• Co-ordinate and manage the service from Waiters at the coffee shop
• Manage stock in the coffee shop
• Billing of all orders in coffee shop
• Daily cash ups according to procedure

Events:

• Assist the Village Manager with the set up for events in the dining room (ie themed and special lunches).
• Meet and greet residents attending the function.
• Assist with the cleaning after the function and ensure the decor is safely

Clubhouse Area:

• Open umbrellas on patio when weather is good, and fold down at the end of the day.
• Assist with the preparation and clearing away for events in the activity centre.
• Ensure that all games equipment is accounted for and stored correctly.

Daily Checks:

• Do daily checks on all equipment and lights in the clubhouse area and report inconsistencies to the Village Manager or Maintenance Manager.
• Switch on TV and play music during meal times
• Switch lights on in the morning
• Switch on air condition and ensure it is set at the right temperature
• Report any housekeeping anomalies to the Estate/Maintenance Manager

Staff Management (waiters - clubhouse and healthcare):

• Shifts and rostering of all Waiters
• Arrange for replacement of waiters
• Signing off on all Waiter hours every month (clockings)
• Handling of customer complaints as reported by the Waiters
• Working Hours: The incumbent will be required to work 16.25 shifts per month, according to the roster. Normal working days are Mondays to Sundays from 06h30 - 18h30.

Requirements

• Qualifications - Senior certificate and tertiary qualification in hospitality advantageous
• Skills and attributes - Proven experience in hospitality industry and/or similar environment. Knowledge of serving etiquette and basic wine knowledge. Basic admin knowledge. Proven organisational and admin skills. Excellent communication skills, computer literate, customer service orientation, responsible, accountable and dedicated.
• Specific requirements - Clear criminal record and contactable references.

Benefits

• In addition to a lovely working environment, we are offering a salary from R 11,000 Cost to Company.

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Duties will include but are not limited to:

• Drafting of correspondence
• Processing of new fibre online applications
• Liaising with clients regarding the installation of the fibre application
• Liaising with various providers for fibre installations
• Scheduling IT Technicians and arrange deliver of routers and connections of fibre
• Processing of fibre contract cancellations
• Processing of clients upgrades or downgrades in packages
• Responding to customer emails and queries via ticketing system
• Send sms or email notices to clients with regards to scheduled or emergency maintenance or downtime
• Compiling of weekly and monthly reports

Stock control

• Point of contact for management and key stakeholders
• Ensure effective running of administrative tasks in the department
• Provide excellent customer service by ensuring all processes are managed within customer expectation

Requirements
Qualifications:

• Matric

Experience:

• 3 years proven experience as an Administrator
• Previous experience working for an Internet Service Provider (ISP) in an administrative capacity would be advantageous

Skills and Attributes:

• Advanced Computer skills (experience in Google drive, docs, sheets advantageous)
• Proven organizational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Neat in appearance
• Self motivated and strives for excellence
• Excellent interpersonal skills
• Responsible, accountable and dedicated
• Be able to work in a team and individually
• Excellent attention to detail
• Critical thinker
• Basic technical knowledge of terminology and equipment used in an ISP environment would be advantageous

Specific Requirements:

• Clear health record
• Clear criminal record
• Only applications with written references will be considered

Applicants will be required to reside within the Southern Suburbs or surrounding areas.

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Duties include but are not limited to:

• Handover
• Administration and reporting
• Staff allocation and management
• Medication
• MDT and interaction with professionals
• Resident admissions and discharges
• Stock management.
• Clinical tasks
• Risk management
• Inhouse training
• Emergencies

Requirements

• Qualifications - SANC registered as Registered Nurse. Up to date BLS.
• Experience and Knowledge - Relevant experience as a shift leader, in the fields of medical/surgical nursing (sub-acute and long-term care), frailcare, dementia care and palliative care.
• Skills and Attributes - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, computer literate, professional, focused, fluent in English, proactive, organisational skills, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility. The incumbent should be well presented and professional.

Working Hours - You will be required to work 16.25 shifts per month. Normal working days are Mondays to Sundays, according to the roster. This is a night shift position from 18h30 and 06h30.

Benefits

• Salary on offer from R30,000 per month plus a generous travel allowance.