Position Overview
- The Sales Manager will be responsible for the following:•Volume dealer experience 45 new cars per monthMust be able to run a team of experienced and inexperienced sales executives•Drive productivity of the sales team, in line with minimum standards•To conduct training for the team•Must have a solid understanding of Higher Gear and how it can be used to drive sales•Proven track record in sales
Specific Role Responsibilities
OBJECTIVES AND KEY TASKS
Improved Profitability:
- To ensure sales/profit forecasts are achieved as per Dealer Principal
- Sales cost not to exceed as per Dealer Principal requirements
- Rate of stock turnover to be not less Dealership requirements
- Ensure increase of local market penetration
- Ensure new car stock value does not exceed figures as per Dealership requirements
- Ensure utilisation of showroom and forecourt sales space
- Maximize sale of extras by attaining sales as per Dealership requirements
- Monitor advertising to ensure budget is not exceeded
- Monitor all contracts and leads
- Formulate sales targets for each sales person and ensure that these are achieved
- Ensure that sales staff receive new model launch training
- Ensure that all car stock, new and old, is sold at a profit
Customer Satisfaction
- Objective: Improve conversion of showroom callers to sales as per Dealership Requirements.
- Customer Complaints: Ensure complaints attributable to sales staff do not exceed Dealership requirements.
- Training: Ensure all sales staff in "face-to-face" contact receive customer relations training.
- Cost Control
Management Accounts:
- Examine monthly/quarterly management accounts.
- Monitor new car stock.
- Ensure debtor days do not exceed Dealership requirements.
- Limits of Authority
Capital Expenditure:
- State in full as agreed with Dealer Principal, showing split between new and used car operations.
Personnel:
- Recruitment and dismissal of all staff within agreed limits.
Operational:
- Authorization to order new cars or purchase/trade-in of new vehicles within agreed targets and forecasts.
- Authority to proceed on credit sales applications and determine discounts within agreed limits.
Main Job Functions
Staff Management
Staffing:
- Establish the staffing levels required to achieve departmental objectives.
- Select, hire, train, and develop sales department staff.
Training:
- Identify departmental training needs with training staff.
- Ensure resultant training programs are completed and records are maintained.
- Establish and administer "in-dealership" training for new model launches.
Performance & Appraisal:
- Operate staff performance and appraisal systems and take necessary actions based on results.
- Establish and review sales pay and incentive schemes.
Administration
Administrative Functions:
- Ensure all administrative tasks, returns, record-keeping, and clerical operations are done timely and kept up to date.
- Review all departmental activities and reporting systems with Dealer Principal.
Safety & Security:
- Ensure adequate safety and security procedures exist and are followed.
Cleaning & Maintenance:
- Monitor cleaning of new and used car stock.
- Monitor cleanliness of showroom, forecourt sales area, and other sales-related areas.
Communications
Internal Communication:
- Maintain good liaison with other managers.
- Advise Dealer Principal and managers on sales matters.
- Advise subordinates on sales-related matters.
External Communication:
- Maintain direct liaison with manufacturers’ representatives and other contracts.
- Propose special sales promotions as necessary.
- Ensure adequate stock of car and product display material.
Marketing
Marketing Plan:
- Formulate and initiate marketing plans for new and used car promotions.
- Analyse local customer/car preference statistics and compare with forecasts to act on any detected anomalies.
Customer Complaints:
- Handle customer complaints and ensure corrective action is taken.
- Maintain records of customer complaints or congratulations for analysis.
Finance
Pricing & Discounts:
- Review pricing policies, discounts, and "trade-in" dealings to maintain dealership profitability.
Fleet & Performance Monitoring:
- Monitor costs and condition of the demonstrator fleet.
- Track sales department financial performance weekly.
Credit & Debtors:
- Monitor credit and finance commission income to meet budget requirements.
- Track outstanding debtor situation and take appropriate action.
Valuation Systems & Supplier Due Diligence:
- Valuation of trade-in cars.
- Manage Higher Gear and Bid4Cars valuation systems.
- Ensure due diligence regarding supplier workmanship and pricing.
Qualifications and Experience
EXPERIENCE, QUALIFICATIONS AND TRAINING
- Sales management and marketing skills, knowledge and experience
- Ability to manage and administer a department, to provide organisation, systems and leadership
- Up-to-date knowledge of vehicle legislation and of trade practices
- Able to motivate a sales team to achieve objectives
- Sales qualification, technical qualifications an added advantage
- Minimum experience required: 3 years in a similar environment
- Minimum Qualification: Higher Certificate.
- Volume dealer experience 45 new cars per month
- Manage a team of 8 Sales Executives
- Financial, online and marketing experience will be favourable.Internal and external complaint management and resolution will be favourable
Skills and Personal Attributes
- Ambitious (Our goal is to be the number one dealer in the country)
- Innovative (must be able to think outside the box and come up with new ideas to maintain the number one position, web business will be a key focal area
- Team Player (You will be required to work with and support other department managers)
- Exceptional leadership skills (You will be required to lead by example and operate with integrity)
Deadline:21st July,2025
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Job Description
The parts Manager will be responsible for the following:
- To ensure the highest degree of customer satisfaction.
- To maintain an agreed profit margin and return on investment
- To actively seek to maintain / achieve an acceptable market share
- To maintain a satisfactory parts service to other dealership departments
- To sell the maximum amount of parts to trade and retail customers
Specific Role Responsibilities
Responsibilities:
- Interview, select and hire required staff according to Company policy
- Staff- to establish and maintain adequately trained staff needed to achieve agreed objectives
- Responsible for performance management and maintenance of discipline of staff
- Training - to maintain training standards and to ensure that customer relations training is particularly effective
- To keep all staff updated on changes to existing models and on newly introduced models, exchange units and accessories
- Administration - to ensure all transactions are correctly recorded and information passed on to other departments
- To ensure that stock levels are promptly and accurately updated To monitor customer credit facilities
- To ensure payment for goods supplied is collected timeously
- To ensure that a concise record of cash deposits held is kept
- Deposits to be taken on specially ordered parts of 100% of retail price and on fast-moving parts of 50%
- To ensure that remittances for payments received are sent through to the Admin department timeously
- Communication - to maintain direct liaison with manufacturers, suppliers and major customers
- Monitor and authorise all credit notes daily and take action as required
- Perpetual parts stock takes must be performed daily by yourself and correct records kept and any variance to be updated on the system immediately
- To make a contribution to the dealership's annual marketing plan
- Finance - to operate within purchasing budget
- To report any suppliers' major price changes to Dealer Principal and Finance Accountant
- To ensure that the department operates within overall department budget
- To ensure the highest level of customer satisfaction at all times
- To achieve and maintain sales according to targeted requirements
- To ensure and maintain a satisfactory parts service to all other departments within the dealership
- To maximize all sales to the retail and trade customers and ensure that a high market share is attained
- To maintain agreed profit margins and adhere to company policy with regards to discounting structure
- To maintain the invoicing policy of the company
- To ensure that company standards are met with regard to stock ordering procedures
- To ensure that your departments banking is done daily
- To ensure that daily banking sheets are balanced and reported correctly
- To ensure the cleanliness and tidiness of the parts department at all times
- To ensure the security of the parts department at all times
- Ensure new vehicle department informed of changes in spec / new accessories
- Ensure that dead stock returns are carried out in accordance with Company policy A minimum of 2 x annual wall-to-wall stock takes are required
Qualifications and Experience
- 2-3 years experience in same or similar role
- Minimum 3 years experience in the motor industry
- Matric/Equivalent
- Tertiary Qualification (pref)
Skills and Personal Attributes
- Over years experience in Parts Sales
- 2-3 years experience in Management
Deadline:24th July,2025
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Job Description
- Hyundai Automotive South Africa Pty Ltd is seeking a proactive and detail-oriented Fleet Administrator to join our Head Office team. The successful candidate will be responsible for executing all administrative and clerical activities within the Fleet department. This role ensures accurate data management, compliance with internal processes, and a high level of support to internal clients.
Specific Role Responsibilities
Process
- Contribute to and assist in the accurate and timely effective administration of the organisations fleet management in line with relevant processes and procedure.
- Daily data capturing of vehicles off-road (VOR) and obtaining feedback from the dealer network.
- Capturing daily parts on backorder
- Checking Auto-Line for all parts on backorder
- Compiling a daily list of parts assistance and internal arrangements
- General administrative tasks within the Fleet After Sales Department
- Deliver on agreed performance targets according to set procedures and service level agreements.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Monitor and evaluate operational processes for quality and effectiveness and notify stakeholders accordingly.
- Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
Finance
- Recording all Fleet goodwill assistance (for tracking cost-related support)
- Contribute to efficient operational cost management by suggesting ideas to enhance the cost effectiveness process.
- Execute work activities effectively and efficiently in order to maximize efficiencies and reduce unnecessary delays in achieving goals of the office.
Client
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Providing weekly feedback to clients on all vehicles off-road, including ETAs for backordered parts and estimated repair completion dates.
- Emailing all daily VIN numbers to Fleet customers every Thursday morning, with conclusive feedback on repair progress and ETAs for all backordered parts
- Deliver work activities effectively to satisfy customers.
- Maintain key stakeholder relationships that enable achievement of operational objectives.
People
- Attend learning initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
Qualifications and Experience
- Minimum of 3 years’ experience in a similar environment
Skills and Personal Attributes
- Knowledge of After Sales Fleet & Rental business
- Good written and verbal communication skills
- Must have advanced Excel skills
- Knowledge and understanding of Dealer Management Systems
- Must be able to work with MicroCat, Parts Locator, and Auto-Line systems
- Punctual in all aspects of the Fleet After Sales business
- Proficient in Microsoft Excel and Word
- Understanding of warranty policies and procedures
- Able to work effectively with all Head Office internal departments
- Ability to work under pressure and complete tasks within given timeframes
- Strong interpersonal skills to manage client and dealer communications diplomatically
- Responsible for compiling weekly and monthly reports
- Accurate recording of all Fleet & Rental goodwill assistance
Deadline:25th July,2025
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Job Description
- The role will provide the successful candidate with exposure to the full accounting function so the ideal candidate would be someone whose passion is finance, who has studied accounting in school, has found themselves in a finance role (debtors, creditors or cashbook) and wishes to expand their skills set further.
Position Overview
- Recording financial transactions that take place in the business through the processing of journals (month end, reallocations, charge outs, standard, general & sundry invoices), month end reconciliations, analysis of GL accounts, bank and VAT reconciliations.
Specific Role Responsibilities
- Assist accountant with Bank Reconciliations daily.
- High level of accuracy in capturing to the General Ledger Transactions.
- Assist Accountant with Monthly Balance Sheet accounts reconciliations – finalized and handed to the accountant when actuals are due.
- Ensure that all General Ledgers reconciling items cleared before month end.
- Daily submission of Cash Flow.
- Debtors – Issue monthly statements, vetting and creating new accounts, commission payments.
- Creditors – assist accountant with creditors and commission recons and payments.
- Assist all branches with relevant queries.
Qualifications and Experience
- 1+ years relevant general Bookkeeping experience.
- 1+ years general debtors and/or creditors experience
Minimum Qualification:
- Bookkeeping or equivalent qualification
Minimum Requirements:
- Code 8 driver’s license
- Strong Accounting skills
- MS Office with intermediate level Excel skills as minimum. Although the department follows normal business hours, successful candidate must be willing to work overtime at month-end or when required (more an exception).
Skills and Personal Attributes
- Good communication skills
- Interpersonal skills, articulate and well-spoken with internal and external customers on all levels, able to create and maintain stakeholder relationships.
- Bookkeeping
- Numerical Reasoning
- Financial Acumen
- Accounts Investigation skills
- Sound Judgement
- Query Resolution skills
- Conflict Management
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment to meeting deadlines and goals.
- Achieve high levels of accuracy.
- Highly disciplined; driven to strictly adhere to all policies, procedures and deadlines without fail.
- Assertiveness and the ability to collaborate with branches.
- Meticulous attention to detail, personal presentation and punctuality required.
- Problem-solving
- Time management, including the ability to respond to/resolve queries and issues in the minimum amount of time.
Personal Attributes:
- Committed
- Professional
- Resilient
- Honesty and integrity in all business dealings
- Flexible, self-motivated, trustworthy and highly responsible.
- Neat and presentable.
- Energetic
- Strong achievement focus i.e. high energy levels and commitment to end results.
- Able to work independently and under pressure.
- Willingness to go the extra mile for customers and colleagues.
Deadline:28th July,2025
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