Jobs at Old Mutual

About the Job

Old Mutual Group Assurance (GAP) is a leader in the Group Risk market. This market position has been achieved through a focus on consistency in service excellence and product innovation in group risk products.

Old Mutual Group Assurance Products (GAP) is seeking an experienced actuarial student to fulfil the role of a Senior Actuarial Specialist, supporting the GAP Product & Risk Actuary.  The incumbent will be involved in regular product reviews and product maintenance with the focus being to maintain GAP’s excellence in product management.  The incumbent would also be responsible for the pricing of large group risk arrangements and assisting with the development and implementation of the reinsurance strategy (both long and short term).  The incumbent will be expected to interact with clients, intermediaries and internal stakeholders at all levels. 

Core responsibilities of the role will include:

• Assisting with and input into the development and implementation of a framework for performing regular product reviews

• Maintenance and/or enhancements of the existing group risk product range; e.g review of benefits and pricing, maximum benefits, policy contracts and terms & conditions

• Provide thought leadership and actuarial expertise to a cross-functional team reviewing key features of existing group risk product suite

• Provide technical oversight and support, i.t.o. group risk products to servicing areas

• Provide support in performing market research & competitor analysis to inform product strategy

• Identify, manage and mitigate risks (and associated controls) in the business relating to group assurance products & assisting with the reporting thereof to the relevant governing committees

• Managing of and reporting on both the inwards and outwards reinsurance requirements for the group risk products for GAP; including (inter alia) auto-treaty, facultative and international pooling arrangements

• Assisting in setting the strategic reinsurance strategy for GAP, both long and short term

• Pricing of large and complex group risk arrangements

• Training & development of junior actuarial students

Requirements:

• Senior actuarial student making good progress with exams (exceptional candidates who don’t meet this requirement may be considered)

• Substantial actuarial experience (a minimum of 3 years)

• Strong analytical and technical skills

• Ability to run projects independently

• Ability to work across teams and collaborate with various stakeholders

• Good communication skills and have the ability to interact effectively with internal stakeholders at all levels

• Highly motivated and energetic self-starter who is good at working with complex tasks under tight

• deadlines

• Exposure to products or pricing roles would be an advantage

• Group Assurance pricing experience would be an advantage

• Experience in the Group Risk or Employee Benefits industry would be an advantage

Please note that the appointments may be made at a lower role size depending on the successful candidates’ experience and exam progress.

"Old Mutual Limited has decided to adopt the mandatory vaccination policy requiring its workforce to be fully vaccinated by 1 March 2022. All prospective employees are required to disclose their vaccination certificates or cards as part of the recruitment process."

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Job Description

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

A vacancy now exists for a Senior Actuarial Specialist (role size N) in Group Assurance Products to support the Group Risk Pricing Actuary. The incumbent will be responsible for maintaining GAP’s excellence in pricing of large group schemes, with a focus on the development and maintenance of pricing methodology and pricing tools.

Key Result Areas

The incumbent will be expected to interact with clients, intermediaries and internal stakeholders at all levels.  Core responsibilities of the role will include:

• Pricing of large and complex group risk arrangements, ensuring the retention of profitable business and that new business is written on a competitive but also financially sound basis

• Develop, enhance and maintain all aspects of experience-rating methodology and assumptions for large group risk schemes, particularly in light of emerging covid-19 experience

• Development and maintenance of innovative pricing tools with a focus on improving accuracy, efficiency and facilitating actuarial judgement through analytics

• Managing both the profitability and volatility of the portfolio through the use of reinsurance, and designing tools to support this function

• Continuous improvement of pricing and business processes

• Automation of models to enhance efficiency

• Ensure compliance with model risk policy as part of the risk management framework

• Accountability for the development and maintenance of appropriate IT infrastructure to support group risk pricing

• Training & development of junior actuarial students

Qualifications and Experience required

• Senior actuarial student making good progress with actuarial exams (exceptional candidates who don’t meet this requirement may be considered)

• At least 3 years actuarial experience

• Exposure to group risk products or group risk pricing roles would be a distinct advantage

• Strong analytical and technical skills

• Strong VBA and excel skill

• Strong business acumen

• Ability to run projects independently

• Good communication skills and have the ability to work across teams and to interact and collaborate effectively with various stakeholders

• Ability to think different in developing client-centric solutions

"Old Mutual Limited has decided to adopt the mandatory vaccination policy requiring its workforce to be fully vaccinated by 1 March 2022. All prospective employees are required to disclose their vaccination certificates or cards as part of the recruitment process."

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Job Description

If you're looking for a company that offers great culture, leadership, learning opportunities, challenges, rewards and recognition, then look no further than Old Mutual.

Who are We?
Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 17 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.

Old Mutual Finance was established in 2008 to provide unsecured lending products and services to the SA market. The business started with a staff compliment of 34 and has since grown to over 3000 staff with more than 300 branches nationally. Within our branches we offer insurance, transactional banking and lending products as well as servicing.

Why Join Old Mutual?
Enabling our people to be their exceptional best is at the core of what we do. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
We will provide you with a holistic experience to realise and unleash your potential.

What we Offer:
In partnership with you, we promise to challenge and help you grow in your career through a personalised development plan. We strive to create and expose our people to diverse learning opportunities through formal and informal learning. Most importantly you work in diverse teams made up of enthusiastic people who strive for excellence.

The Opportunity:
This team’s primary focus is to build and establish the data platform capability by applying industry knowledge, best practices and innovative ideas to take Old Mutual Finance into the future through the use of best of the breed technologies and applied thinking and processes on its strategic journey to the cloud.

To complement the existing Data Management team, Old Mutual Finance is looking for a Senior Data Engineer who will design and implement scalable and robust processes to support the data engineering capability. This role will be responsible for implementing and supporting the data ecosystem in Old Mutual Finance.

This thought leader will use best practices in cloud engineering, data management and data storage to continue our drive to optimize the way data is stored, consumed and ultimately democratized. The incumbent will also collaborate with stakeholders across the organisation with use of the Data Engineering practices to facilitate the improvement in the way data is stored and consumed.

In this role, you will get to:

• Design and implement scalable and robust processes for ingesting and transforming datasets.

• Design, implement and support the creation and maintenance of data pipelines from a multitude of sources.

• Ingest large, complex data sets that meet functional and non-functional requirements.

• Enable the business to solve the problem of working with large volumes of data in diverse formats, and in doing so, enable innovative solutions.

• Design and build bulk and delta data lift patterns for optimal extraction, transformation, and loading of data.

• Ensure that all data solutions support the organisation’s cloud strategy and aligns to the data architecture and governance including implementation of these data governance practices.

• Engineer data in the appropriate formats for downstream customers, risk and product analytics or enterprise applications.

• Development of API’s for returning data to Enterprise Applications.

• Identify, design and implement robust process improvement activities to drive efficiency and automation for greater scalability. This includes looking at new solutions and new ways of working and being on the forefront of emerging technologies.

• Work with various stakeholders across the organisation to understand data requirements and apply deep technical knowledge of data management to solve key business problems.

• Provide specialised support in the operational environment with all relevant support teams for data services.

• Effective management of demand across the various data streams and use cases.

• Create and maintain functional requirements and system specifications in support of data architecture and detailed design specifications for current and future designs.

• Support test and deployment of new services and features. 

What you will need to succeed (knowledge, skills and experience):

• Matric, with a degree in Computer Science, Business Informatics, Mathematics, Statistics, Physics or Engineering.

• 5+ years of data engineering experience.

• Experience with designing and implementing cloud, specifically Amazon Web Services (AWS), solutions.

• 5+ years of experience with any data warehouse technical architectures, ETL/ELT, and reporting/analytics tools including, but not limited to, any of the following combinations (1) SSIS and SSRS,  (2) SAS ETL Framework, (3) SAP ETL Framework, (4) MongoDB ETL deployments, (5) Apache Spark and Apache Hive deployments will be beneficial.

• The candidate having DBA ability and knowledge across at least 2 platforms (example: TSQL, SAS, PSQL, IBM VSAM and DB2 etc.) will also be beneficial.

• Experience with Dev/OPS architecture, implementation and operation.

• Knowledge of Engineering and Operational Excellence using standard methodologies. Best practices in software engineering, data management, data storage, data computing and distributed systems to solve business problems with data.

• Experience in applying SAFe/Scrum/Kanban methodologies.

• Knowledge and understanding of business process management lifecycle which covers the design, modelling, execution, monitoring, and optimization as well as business process re-engineering.

• Strong problem solving skills: The ability to exercise judgment in solving technical, operational, and organizational challenges, to identify issues proactively, to present solutions and options leading to resolution.

• Expert programming, performance tuning and troubleshooting skills, using the latest popular programming languages such as python, scala, java and suite of Microsoft languages C# and F# preferable.
  
  As part of the application process please complete this short survey: https://forms.office.com/r/vN4EXp2rQ1
  
  The time is now to find your greatness by becoming part of a company where potential is revealed and growth is inevitable.

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Job Description

To provide quality administration service in respect of quality assurance that results in the improvement of service, the minimization of risk and the development of staff which, in turn, contributes to the profitability and growth of the company.

Quality Requirements

• Contribute to the implementation of a quality assurance process within Old Mutual Insure

• Provide feedback for coaching of Old Mutual Insure (OMI) staff based on quality issues identified.

• Identify risks, contribute to action plans and monitor the progress of these.

• Provide input to process and system enhancements, especially in support of product, process or quality issues.

• Ensure that quality assurance is aligned with service standards within the operational environment.

• Contribute to monthly/weekly quality reporting.

• Monitor and report on the management of service level agreements and turnaround times.

• Provide regular input to the delivery of a superior customer experience.

• Identify trends and opportunities for improvements or new products/services and escalate to the Old Mutual Insure management team.

• Demonstrate an excellent knowledge of OMI products, claims conditions, retention criteria and loss ratios in order to monitor customer experience

• Actively recommend OMI staff that demonstrate high levels of quality service to their Team Leader and OMI Management.

Quality Service Delivery

• Provide customer services in line with quality and performance standards

• Build positive customer relations and solve or escalate customer queries and complaints

• Gather feedback on customer satisfaction and report to the relevant party

• Proactively suggest improvements in customer service and relations where applicable.

• Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.

Continuous Improvement to ensure Good Quality

• Adhere to agreed processes in order to deliver targeted operational results.

• Continuously strive to enhance and improve the Human Resources processes.

• Represent and market this process internally to peers and clients.

• Identify and report on Human Resource process issues

Cost Control and Governance Adherence

• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures

• Comply with corporate governance policies and procedures and standards

• Operate within agreed mandates.

Quality People Practices

• Align own behavior with the organization culture and values.

• Share and transfer product, process and systems knowledge to colleagues.

• Collaborate and work with the assigned team to deliver required service levels.

• Actively participate in the assigned team to ensure functional balanced scorecard objectives are achieved.

• Ensure achievement of own performance objectives.

• Actively share information with other team members regarding successes, issues, trends and ideas.

• Actively participate in own professional development and career path.

Experience and Education Requirements

• Grade 12

• Commercial or Business Degree will be advantageous

• 2 years Short Term Experience