Jobs at Realm Digital

Purpose

• We have a client that is looking for a Solutions Salesperson to join their team.

Tasks include:

Driving New Business and Retaining Clients:

• Exceeding individual targets by achieving revenue, margin,
• and cost objectives.
• Prospecting and cultivating relationships with new customers, while ensuring the retention of existing customers through great service and responding to changing needs
• Collaborating with team members to collectively achieve team targets, leveraging your unique strengths.
• Becoming an expert in our wide range of products and services, enabling you to create compelling proposals that resonate with clients.
• Tailoring our solutions to address client priorities and specific needs, leveraging your deep understanding of our capabilities.
• Developing and implementing strategic account plans to maximize customer satisfaction and revenue growth.
• Utilizing templates to efficiently handle contract negotiations.
• Completing sales administration tasks and supporting other duties as assigned by the organization.

Delivering Exceptional Client Service:

• Conducting engaging product demonstrations and introductions for prospective clients.
• Upholding a high standard of customer service, taking ownership and representation of the client's experience.
• Providing ongoing support for client-specific solutions, ensuring their success and satisfaction.
• Actively participating in relevant training sessions and seminars to enhance your expertise within the service areas.
• Representing Lightstone at client functions, fostering strong relationships and networking opportunities. 

Essential Skills, Attributes & Qualifications

• Appropriate tertiary education – degree-educated
• Valid drivers’ licence and own reliable transport
• Full competence in Microsoft Office suite
• Effective use of CRM
• Basic knowledge of data analytics concepts is beneficial
• Basic knowledge of location analytics concepts is beneficial

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Purpose

• We have a client that is looking for a Product Salesperson to join their team.

Tasks include:

New Business Sales and Client Retention

• Achieving your individual target
• Working with non-Search sales team members to understand where their clients may benefit from Search
• Working with non-Search sales team members to understand where Search clients may benefit from non-Search products
• Working with the Search Product Development team to understand the product features, nuances, strengths
• Setting up and driving sales meetings with prospective clients
• Writing your own high-quality proposals
• Updating value propositions
• Developing and managing account plans
• Accurate scoping and Contracting from templates
• Sales Administration, billing oversight and other duties that may be assigned from time to time based upon the requirements of the organization

Client Service

• Actively driving the deployment and adoption of Search with any clients you sign up.
• Excellent customer service and owning the client 
• Gathering feedback and testimonials.
• Attend conferences client functions as and when required

Essential Skills, Attributes & Qualifications

• Appropriate tertiary education – degree-educated
• Knowledge of geo-spatial technologies will be advantageous but is not necessary
• Valid drivers’ licence and own reliable transport
• Reliable home internet
• Full competence in Microsoft Office suite
• Basic knowledge of e-commerce and logistics processes

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Purpose

• We’re looking for a Project Manager to join our ever-growing Production team. This role will see you work across multiple projects.

Tasks include:

Project Management

• Drive projects; including requirements, communications, issue resolution, risk, etc.
• Ensure the project is delivered on time and on budget.
• Administer and approve project time, expenses, and reporting (Harvest). 

Facilitate all Scrum ceremonies and artifects

• Facilitate all scrum ceremonies and ensure the proper use of the project process.
• Responsible for managing the Scrum/Kanban process with the coordination of the scrum team in Agile methodology.
• Should be a good coach in Agile practices.
• Guiding the team to be self-managing.
• Prioritize areas of improvement, and work alongside stakeholders to implement improvements.
• Removing and tracking impediments (or guiding the team to remove impediments by finding the right people to remove the impediments).
• Helping the project team or individual to clarify project goals and actions to achieve them.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• Facilitating conflict resolution, discussion, and decision-making by focusing on scrum values of openness, honesty, and respect.
• Project planning with the project team and client stakeholders/
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owners/Key Account Managers, especially with respect to grooming and maintaining the product backlog and getting it ready for the next sprint.
• Providing all support to the team using a servant leadership style whenever possible and leading by example.
• Facilitate his team for better creativity and tries to improve the efficiency of project delivery.
• Act as a safeguard for the project team in terms of scope creep.

Essential Skills, Attributes & Qualifications

• Relevant qualification
• At least 4 years of experience in a similar role.
• Excellent judgment, analytical thinking, and problem-solving skills.
• Full understanding of software development lifecycle best practices.
• Knowledge of both theoretical and practical aspects of project management
• Self-motivated individual that possesses excellent time management.
• Ability to lead and motivate cross-functional teams and interact with all levels.
• Strong cross-functional collaboration skills, relationship-building skills, and ability to achieve results without direct reporting relationships.
• Strong oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders.

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Purpose

• We have a client that is looking for a SQL Data Engineer to join their team.

Tasks include:

• Data engineer will be part of a team that conducts regular and adhoc data projects.
• Data engineer required to implement and maintain solutions including data sourcing, data transformation using SQL.
• Data engineer will be communicating with client and end-user to determine purpose and end solution requirements.
• The role will also cover data extraction and data manipulation to fulfil client requirements, including adhoc requests, documentation, effective communication with external clients and internal stakeholders.
• Investigation, design, and implementation of improvements to existing processes
• Ad-hoc queries relating to broad spectrum data and products
• Documenting and general maintenance of processes
• Combine raw data from multiple sources and explore ways to enhance data quality and reliability
• Prepare data for prescriptive and predictive modelling and collaborate with data scientists and architects on projects
• Identify and interpret trends and patterns
• Build data systems (ETLs) and pipelines with proper data governance in
• line with the overall organizational strategy

Essential Skills, Attributes & Qualifications 

• Solid experience in all Microsoft products (TSQL, SSMS, Visual Studio,
• SSIS, VS code, Azure)
• Knowledge and experience in R and Python
• Ability to adapt to different programming tools based on project at hand
• Proficient in automation of processes and troubleshooting
• MCSE Certificate-Data Management and Analytics or Business
• Intelligence
• Experienced in SQL database design
• Understand the concepts, principles, and implementation of data modelling, design, governance, and data management
• Skilled at gathering, cleaning, enriching, and transforming data into the desired format to incorporate better decision-making in less time
• Understand the processes, roles, policies, standards, and metrics that ensure the effective and efficient use of data/information