Jobs at Right to Care

Description

• Right to Care is looking for a suitable and experienced Demand Creation Officer to be based in Eastern Cape (Buffalo City Metro)

KEY PERFORMANCE AREAS

• Introduce the VMMC programme to communities and conduct profiling by means of various sources.
• Based on the results obtained from community profiling, allocate Social Mobilisers to various supported areas by means of GIS Mapping in order to ensure proper coverage of target/pivot populations.
• Coordinate and supervise demand creation activities performed by Social Mobilisers within various Right to Care-supported areas.
• Schedule demand creation activities (i.e. information sessions, talks, events, etc.). aimed at promoting VMMC in designated areas (i.e. door-to-door visits, events at taxi ranks, youth clubs, malls, etc.).
• Create appropriate demand creation training plans based on training needs analyses.
• Engage with clinical roving teams to create accurate and proper service delivery schedules.
• Draft and submit weekly reports that outline activities completed and the number of leads.
• Schedule and maintain a monthly calendar of VMMC outreach activities.
• Submit weekly and monthly reports of the social mobilisers’ performance to the Demand Creation Coordinator.
• Actively engage with community leaders and structures in communities surrounding VMMC facilities to promote VMMC services and to identify demand creation opportunities.
• Actively seek out opportunities for Social Mobilisers to participate in events and collaborate with organisations, government and/or schools for VMMC service delivery.
• Collaborate with local stakeholders (Community Based Organisations and other partners) to ensure proper coordination of social mobilisation campaigns..
• Mentor Social Mobilisers by addressing their challenges and barriers that prohibit them from reaching their targets
• Conduct weekly performance reviews of targets reached by Social Mobilisers.

Requirements

• Matric (Grade 12) and a certificate in Marketing and Communications and/ Health Promotion
• A valid South African driver’s license endorsed with a  PrDP(Professional Driving Permit) is compulsory
• Two years experience in organising and overseeing health promotion events, activities and projects at a community level cultural specific context
• Excellent written and verbal communication in both English and local vernaculars

go to method of application »

Description
PROJECT PLANNING10%

• Take burden of disease in consideration when doing planning e.g., chronic disease area needs less service than an identified TB hotspot area
• Use strengths and weaknesses of team when placing them e.g., a specific CHW can be excellent providing adherence support whilst another is better with demand creation
• Professional Nurses must submit a monthly programme with the estimated kilometres to the Project Coordinator
• Professional Nurse for Community Based Service Team must take the following in consideration when planning the month programme;
• Coordinates basic care (1st and follow up visits) rendered by the CHW – who is doing the basic care, number of basic care per area, how many CHW’s allocated, frequency of the visits and due date for review (6 weeks)
• Alternative Distribution Sites – when and where are these sites, how many CHW’s with home-based care experience and CHW’s with lay counsellor experience needed
• Creche visits (registered and unregistered) – who are the creches, how many children, frequency of visits i.e., visiting unregistered creches more often than registered creches, how many CHW’s to allocate to the visit
• Number of household assessments per month per catchment area and CHW allocation
• Allocate days for CHW with lay counsellor experience in the facility and community and ensure that health talks will continue as per planned roster
• For Wellness Services and Community Based Services as part of the COPC approach, the team must take the following in consideration when planning the month programme
• Outreaches / wellness events / youth and workplace activities / focus on adherence groups – take events calendar in consideration and Departmental / stakeholder request, will it be during working hours, after-hours or weekends / Public Holidays, logistics with regards transport, staffing requirement, equipment, and time-off in lieu should team be required to work overtime
• Different types of services can be delivered in different settings e.g., adherence support in a community, school or church hall, screening and testing at a taxi rank, and health education on the grounds of a sports club and plan accordingly
• Include community health workers with home based care experience as well as community health worker with lay counsellor experience
• Alternative distribution sites – to allocate a community health worker with lay counsellor experience whose strength it is to work with non-adherent clients
• Compile a roster with Operational Manager for CHW with lay counsellor experience to determine the days in the community and those in the facility
• Attend to the service components: Community engagement and household assessment, Maternal and Newborn health, Child and Adolescent Health, Sexual Reproductive Health, Healthy Ageing
• Focus on preventative, promotive, curative, rehabilitative and palliation activities
• Focus on key populations and vulnerable communities as stipulated in the workplan

Specific to wellness services: 

• The services must be as convenient as possible to people in community and their living spaces with the
• Professional Nurse must source spaces available that can be within the working, living, learning and social spaces of the community should the service be delivered at a fixed site or by using the mobile unit
• The service must be free and accessible, not appointment based and be adequately marketed to target groups and / or key populations within the community
• Focus on flexibility to respond to the needs and circumstances for individuals and groups of people
• Schedule the RtC mobile unit to access hard-to-reach communities
• RtC fixed Wellness Sites must ensure an (i) appropriate waiting area (ii) private and safe working environment (iii) adequate counselling space to ensure confidentiality (iv) sufficient space to conduct the test privately, and a safe environment for patient access according to all OHAS specifications
• Link the NPO Wellness Centre to the HTA project ensuring an accessible service that suits the client’s working conditions / hours
• Compile Annual Leave Planner

CLINICAL CARE 40%

• Strengthen the clinical preventative activities within a community-based setting in working with the Wellness PN in COPC focus areas
• Administration of immunisation in the community and ensure proper cold chain management
• Administration of Vit A and deworming
• Provision of Sexual Reproductive Health e.g., family planning
• Men’s Health Screening and referral
• Perform cervical screening and breast examination in an appropriate community venue
• Take bedridden patient’s blood e.g., liver functions
• Conduct on-the-spot HIV testing when needed
• Support all health campaigns including visits to schools and creches and administering vaccinations e.g., measles, HPV, influenza, COVID19, when necessary

BASIC CARE AND REHABILITATION10%

• Assessment all referred clients within 3 days (72 hours) after referral
• Determine type of nursing care such as bed wash, wound care, pressure sores, ulcer management, catheter care, feeding
• Provide nursing care plan with interventions and treatments with an outcomes-based discharge plan
• Allocated CHW’s to the client in the catchment area
• Maintain a file of all patients referred to HCBS for Basic and Transitional Care
• Accurate recordkeeping of patient progress, interventions and treatment with regards the outcomes- based nursing plan
• Professional Nurse should provide CHW with relevant records for follow up visits
• Record client on HCBS register
• Professional monitoring and review of patients’ needs should take place at intervals no longer than six weeks and frequently as little as two weeks if possible
• Treat client with dignity and respect
• Ensure a safe, clean and secure working environment taking patient safety in consideration
• Ensure that clinical records are stored in an appropriate safe lockable area
• Ensure patient safety in the community such as storage of medicines and the procedure for medical waste management are applied to – educate CHW’s
• Involve primary caregiver in the household and train primary caregiver to provide basic care to the client at home
• Follow the Wound Care Guideline - 2021 – Assessment and care of the “hole within the whole”; all complicated wounds should be referred

HEALTH PROMOTION AND WELLNESS 10%

• Strengthen the more preventative and promotive health aspects within a community-based setting in working with the Wellness PN in COPC focus areas
• Supervises and assists with wellness campaigns; community health promotion and marketing as well as WoW interventions
• Ensure that the team identify clients in need of Child Health:  Immunisation, Vit A, Deworming and nutrition; Women’s Health:  Family Planning & Cervical Screening and breast examination and refer the non-adherent clients to the professional nurse
• Support all health campaigns including visits to schools and creches e.g., measles, HPV, influenza
• Planning meetings with the Operational Manager, Wellness Professional Nurse and other NGO projects, stakeholders working in the defined geographical area, having targeted interventions focusing on outcomes / impact
• Follow the quarterly events plan according to the four seasons and Health Calendar i.e., April, July, Oct, Jan

ADHERENCE SUPPORT 5%

• Liaises closely with PHC services in following up referred clients from and / to PHC
• Provide assistance at the Alternative Distribution Sites.
• Ensure the venue, register and medications are ready for the club sessions at the right time
• Measuring and monitoring blood pressure, blood glucose within the scope of practice of a CHW
• Provide information on intake of medication, promotion of physical activity
• Educate patients and their families on the importance of lifestyle changes
• Information on health risks including tobacco use, hazardous use of alcohol, unhealthy eating habits, insufficient physical activity and effective prevention measures
• Assess treatment literacy, support with quality educational tools
• Finding ways to increase compliance with medication

HUMAN RESOURCE DEVELOPMENT(10%)

• Identify training needs and complete an annual in – service training roster and submit to the Project Coordinator
• Coordinates formal CHW training (refresher course) and provide a replacement in the event of CHW absence
• Apply different teaching and mentoring principles to ensure staff competencies and retention of knowledge
• Employee Wellness: Project Coordinator must be informed of the procedure referring and employee to the Company’s Employee Assistance Programme ensuring the emotional, mental health and crisis related needs of staff
• Project Coordinator and Professional Nurse should schedule a quarterly supervision combine with in – service training, WOW activities and feedback on progress made (M&E) to the team

Performance Management

• Project Coordinator should explain the Annual Employee Performance Management Review to the Professional Nurse and provide in service training in using the prescribed manual that is available
• Discuss individual targets to be achieved to the employee and obtain a signature as acknowledgement thereof
• Conduct quarterly performance reviews focusing on indicators and individual targets to achieve

QUALITY ASSURANCE5%

Applicable to RtC rented sites:

• Professional Nurse and Project Coordinator should ensure that all areas identified by the Occupational Health and Safety Act No 85 of 1993 are in place
• Evacuation Plan well displayed at all exits and control points
• Emergency Plans are documented, up to date and emergency drill is practiced regularly
• Emergency Numbers must be clearly displayed
• Sufficient fire extinguishers and hoses are available, clearly marked and visible and are regularly serviced
• Availability of first aid kits
• Universal precautions are upheld
• Trained and Appointed of Health Safety Officers i.e., Fire Marshall, First Aider, SHE representative
• Monthly site SHE (Safety, Health, Environment) held and minutes submitted to the Provincial Health and Safety Committee
• Submit 1st of the month the SHE Rep, Fire and First Aid Checklist to the Chairperson of the Health and Safety Committee
• Educate staff in infection control from to convey the knowledge to their service users
• Ensure the employees have an adequate understanding on Occupational Exposure to TB – how to apply basic infection prevention and control measures in high risk areas
• Wear the appropriate personal protective equipment such as N95 masks, aprons, gloves
• Ensure that proper hand wash technique applied – reminder that is also a requirement for NCS and the Ideal Clinic that all staff are properly trained in hand wash technique
• Ensure a safe, clean and secure working environment for the team; apply personal infection control measures

Know in advance when riots will take place and do not allocate staff to the specific areas

• Professional Nurse should do monthly Quality Assurance visits to monitor service delivery (Focusing on equity and efficiency) and evaluate the quality of screening done as well as surveying the clients for quality service rendering
• Professional Nurse should do weekly Quality Assurance on the CHW daily collection tool to prevent fraudulent activities
• Professional Nurse and Project Coordinator should analyse the monthly data and implement a quality improvement plan to improve on targets not reached
• Ensure that the annual client satisfaction survey completed by the end of Sept
• Demonstrate and understand traditional healing practices within the health care user’s belief

RECORDKEEPING AND DATA COLLECTION5%

• Assess the availability, usage and completeness of standardized forms and applicable registers
• Explain data collection tools and definitions to the community health worker
• Ensure all recordkeeping by Community Health Workers are completed and collated
• Submit verified weekly and monthly data to the identified person responsible for M & E
• Ensure all statistic totals are submitted timeously to the Project Coordinator and DoH
• Compile a monthly report for Project Coordinator

ADMINISTRATION(5%)

• Project Coordinator and Professional Nurse must have a good working relationship with the District and Sub District CBS manager and CBS coordinator
• Attend all relevant Departmental meetings
• Implementation of 2-weekly or at least once a month a meeting with PHC facility:
• Has “back referral” as standing point on the agenda in order to measure the impact made by HCBS
• Professional Nurse and Project Coordinator must have a monthly PDR meeting with the team
• Submit annual leave end of June and ensure that all leave forms submitted to the SAGE impersonator
• Monitor stock levels – apply the FIFO principle and ordering of consumables according to the prescribed dates of the PHC facility

Asset Management:

• Ensure that the asset transfer form is completed and submit it to the Provincial Administrative Support who must place the item on the asset register
• Ensure that the equipment is in a working condition and maintenance thereof
• Report all broken and misplaced assets to the Project Coordinator

Requirements

• Grade 12
• Diploma in General Nursing
• Certfified Copy of ID
• Certification in Reproductive Health
• Certification in Dispensing Licence
• Experience 1 year
• Proof of SANC Registration for 2025
• Willingness to use own vehicle for wrk related matters and attening trainings

go to method of application »

Description
PROJECT PLANNING10%

• Take burden of disease in consideration when doing planning e.g., chronic disease area needs less service than an identified TB hotspot area
• Use strengths and weaknesses of team when placing them e.g., a specific CHW can be excellent providing adherence support whilst another is better with demand creation
• Professional Nurses must submit a monthly programme with the estimated kilometres to the Project Coordinator
• Professional Nurse for Community Based Service Team must take the following in consideration when planning the month programme;
• Coordinates basic care (1st and follow up visits) rendered by the CHW – who is doing the basic care, number of basic care per area, how many CHW’s allocated, frequency of the visits and due date for review (6 weeks)
• Alternative Distribution Sites – when and where are these sites, how many CHW’s with home-based care experience and CHW’s with lay counsellor experience needed
• Creche visits (registered and unregistered) – who are the creches, how many children, frequency of visits i.e., visiting unregistered creches more often than registered creches, how many CHW’s to allocate to the visit
• Number of household assessments per month per catchment area and CHW allocation
• Allocate days for CHW with lay counsellor experience in the facility and community and ensure that health talks will continue as per planned roster
• For Wellness Services and Community Based Services as part of the COPC approach, the team must take the following in consideration when planning the month programme
• Outreaches / wellness events / youth and workplace activities / focus on adherence groups – take events calendar in consideration and Departmental / stakeholder request, will it be during working hours, after-hours or weekends / Public Holidays, logistics with regards transport, staffing requirement, equipment, and time-off in lieu should team be required to work overtime
• Different types of services can be delivered in different settings e.g., adherence support in a community, school or church hall, screening and testing at a taxi rank, and health education on the grounds of a sports club and plan accordingly
• Include community health workers with home based care experience as well as community health worker with lay counsellor experience
• Alternative distribution sites – to allocate a community health worker with lay counsellor experience whose strength it is to work with non-adherent clients
• Compile a roster with Operational Manager for CHW with lay counsellor experience to determine the days in the community and those in the facility
• Attend to the service components: Community engagement and household assessment, Maternal and Newborn health, Child and Adolescent Health, Sexual Reproductive Health, Healthy Ageing
• Focus on preventative, promotive, curative, rehabilitative and palliation activities
• Focus on key populations and vulnerable communities as stipulated in the workplan

Specific to wellness services: 

• The services must be as convenient as possible to people in community and their living spaces with the
• Professional Nurse must source spaces available that can be within the working, living, learning and social spaces of the community should the service be delivered at a fixed site or by using the mobile unit
• The service must be free and accessible, not appointment based and be adequately marketed to target groups and / or key populations within the community
• Focus on flexibility to respond to the needs and circumstances for individuals and groups of people
• Schedule the RtC mobile unit to access hard-to-reach communities
• RtC fixed Wellness Sites must ensure an (i) appropriate waiting area (ii) private and safe working environment (iii) adequate counselling space to ensure confidentiality (iv) sufficient space to conduct the test privately, and a safe environment for patient access according to all OHAS specifications
• Link the NPO Wellness Centre to the HTA project ensuring an accessible service that suits the client’s working conditions / hours
• Compile Annual Leave Planner

CLINICAL CARE 40%

• Strengthen the clinical preventative activities within a community-based setting in working with the Wellness PN in COPC focus areas
• Administration of immunisation in the community and ensure proper cold chain management
• Administration of Vit A and deworming
• Provision of Sexual Reproductive Health e.g., family planning
• Men’s Health Screening and referral
• Perform cervical screening and breast examination in an appropriate community venue
• Take bedridden patient’s blood e.g., liver functions
• Conduct on-the-spot HIV testing when needed
• Support all health campaigns including visits to schools and creches and administering vaccinations e.g., measles, HPV, influenza, COVID19, when necessary

BASIC CARE AND REHABILITATION10%

• Assessment all referred clients within 3 days (72 hours) after referral
• Determine type of nursing care such as bed wash, wound care, pressure sores, ulcer management, catheter care, feeding
• Provide nursing care plan with interventions and treatments with an outcomes-based discharge plan
• Allocated CHW’s to the client in the catchment area
• Maintain a file of all patients referred to HCBS for Basic and Transitional Care
• Accurate recordkeeping of patient progress, interventions and treatment with regards the outcomes- based nursing plan
• Professional Nurse should provide CHW with relevant records for follow up visits
• Record client on HCBS register
• Professional monitoring and review of patients’ needs should take place at intervals no longer than six weeks and frequently as little as two weeks if possible
• Treat client with dignity and respect
• Ensure a safe, clean and secure working environment taking patient safety in consideration
• Ensure that clinical records are stored in an appropriate safe lockable area
• Ensure patient safety in the community such as storage of medicines and the procedure for medical waste management are applied to – educate CHW’s
• Involve primary caregiver in the household and train primary caregiver to provide basic care to the client at home
• Follow the Wound Care Guideline - 2021 – Assessment and care of the “hole within the whole”; all complicated wounds should be referred

HEALTH PROMOTION AND WELLNESS 10%

• Strengthen the more preventative and promotive health aspects within a community-based setting in working with the Wellness PN in COPC focus areas
• Supervises and assists with wellness campaigns; community health promotion and marketing as well as WoW interventions
• Ensure that the team identify clients in need of Child Health:  Immunisation, Vit A, Deworming and nutrition; Women’s Health:  Family Planning & Cervical Screening and breast examination and refer the non-adherent clients to the professional nurse
• Support all health campaigns including visits to schools and creches e.g., measles, HPV, influenza
• Planning meetings with the Operational Manager, Wellness Professional Nurse and other NGO projects, stakeholders working in the defined geographical area, having targeted interventions focusing on outcomes / impact
• Follow the quarterly events plan according to the four seasons and Health Calendar i.e., April, July, Oct, Jan

ADHERENCE SUPPORT 5%

• Liaises closely with PHC services in following up referred clients from and / to PHC
• Provide assistance at the Alternative Distribution Sites.
• Ensure the venue, register and medications are ready for the club sessions at the right time
• Measuring and monitoring blood pressure, blood glucose within the scope of practice of a CHW
• Provide information on intake of medication, promotion of physical activity
• Educate patients and their families on the importance of lifestyle changes
• Information on health risks including tobacco use, hazardous use of alcohol, unhealthy eating habits, insufficient physical activity and effective prevention measures
• Assess treatment literacy, support with quality educational tools
• Finding ways to increase compliance with medication

HUMAN RESOURCE DEVELOPMENT(10%)

• Identify training needs and complete an annual in – service training roster and submit to the Project Coordinator
• Coordinates formal CHW training (refresher course) and provide a replacement in the event of CHW absence
• Apply different teaching and mentoring principles to ensure staff competencies and retention of knowledge
• Employee Wellness: Project Coordinator must be informed of the procedure referring and employee to the Company’s Employee Assistance Programme ensuring the emotional, mental health and crisis related needs of staff
• Project Coordinator and Professional Nurse should schedule a quarterly supervision combine with in – service training, WOW activities and feedback on progress made (M&E) to the team

Performance Management

• Project Coordinator should explain the Annual Employee Performance Management Review to the Professional Nurse and provide in service training in using the prescribed manual that is available
• Discuss individual targets to be achieved to the employee and obtain a signature as acknowledgement thereof
• Conduct quarterly performance reviews focusing on indicators and individual targets to achieve

QUALITY ASSURANCE5%

Applicable to RtC rented sites:

• Professional Nurse and Project Coordinator should ensure that all areas identified by the Occupational Health and Safety Act No 85 of 1993 are in place
• Evacuation Plan well displayed at all exits and control points
• Emergency Plans are documented, up to date and emergency drill is practiced regularly
• Emergency Numbers must be clearly displayed
• Sufficient fire extinguishers and hoses are available, clearly marked and visible and are regularly serviced
• Availability of first aid kits
• Universal precautions are upheld
• Trained and Appointed of Health Safety Officers i.e., Fire Marshall, First Aider, SHE representative
• Monthly site SHE (Safety, Health, Environment) held and minutes submitted to the Provincial Health and Safety Committee
• Submit 1st of the month the SHE Rep, Fire and First Aid Checklist to the Chairperson of the Health and Safety Committee
• Educate staff in infection control from to convey the knowledge to their service users
• Ensure the employees have an adequate understanding on Occupational Exposure to TB – how to apply basic infection prevention and control measures in high risk areas
• Wear the appropriate personal protective equipment such as N95 masks, aprons, gloves
• Ensure that proper hand wash technique applied – reminder that is also a requirement for NCS and the Ideal Clinic that all staff are properly trained in hand wash technique
• Ensure a safe, clean and secure working environment for the team; apply personal infection control measures

Know in advance when riots will take place and do not allocate staff to the specific areas

• Professional Nurse should do monthly Quality Assurance visits to monitor service delivery (Focusing on equity and efficiency) and evaluate the quality of screening done as well as surveying the clients for quality service rendering
• Professional Nurse should do weekly Quality Assurance on the CHW daily collection tool to prevent fraudulent activities
• Professional Nurse and Project Coordinator should analyse the monthly data and implement a quality improvement plan to improve on targets not reached
• Ensure that the annual client satisfaction survey completed by the end of Sept
• Demonstrate and understand traditional healing practices within the health care user’s belief

RECORDKEEPING AND DATA COLLECTION5%

• Assess the availability, usage and completeness of standardized forms and applicable registers
• Explain data collection tools and definitions to the community health worker
• Ensure all recordkeeping by Community Health Workers are completed and collated
• Submit verified weekly and monthly data to the identified person responsible for M & E
• Ensure all statistic totals are submitted timeously to the Project Coordinator and DoH
• Compile a monthly report for Project Coordinator

ADMINISTRATION(5%)

• Project Coordinator and Professional Nurse must have a good working relationship with the District and Sub District CBS manager and CBS coordinator
• Attend all relevant Departmental meetings
• Implementation of 2-weekly or at least once a month a meeting with PHC facility:
• Has “back referral” as standing point on the agenda in order to measure the impact made by HCBS
• Professional Nurse and Project Coordinator must have a monthly PDR meeting with the team
• Submit annual leave end of June and ensure that all leave forms submitted to the SAGE impersonator
• Monitor stock levels – apply the FIFO principle and ordering of consumables according to the prescribed dates of the PHC facility

Asset Management:

• Ensure that the asset transfer form is completed and submit it to the Provincial Administrative Support who must place the item on the asset register
• Ensure that the equipment is in a working condition and maintenance thereof
• Report all broken and misplaced assets to the Project Coordinator

Requirements

• Grade 12
• Diploma in General Nursing
• Certfified Copy of ID
• Certification in Reproductive Health
• Certification in Dispensing Licence
• Experience 1 year
• Proof of SANC Registration for 2025
• Willingness to use own vehicle for wrk related matters and attening trainings

go to method of application »

Description
Accountability

• Takes responsibility for all work activities and personal actions. Follow through on commitments, implement decisions that have been agreed upon and maintain confidentiality with sensitive information. 

Communication

• Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. 

Cultural Awareness

• Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics; treats all people fairly and consistently; effectively works with people from diverse backgrounds by treating them with dignity and respect.

Ethics and Integrity

• Earns others' trust and respect through consistent honesty and professionalism in all interactions.  Respects and maintains confidentiality.  Tells the truth and is honest in all dealings

Interpersonal Relationships and Self-Awareness

• Thinks carefully about the likely effect on others of one's words, actions, appearance and mode of behaviour. Maintains stable performance and emotional control when faced with opposition, pressure, hostility from others and/or stressful conditions. 

Knowledge of the Job

• Possesses, acquires and maintains the technical/professional expertise required to do the job effectively. This is demonstrated through problem solving, applying professional judgement and competent performance. 

Professionalism

• Demonstrates self-control by maintaining composure and keeping emotions in check even in very difficult situations; deals calmly and effectively with stressful situations. Maintains a professional demeanour, dresses appropriately for occupation and its requirements.

Quality of Work & Accuracy

• Setting high quality standards and striving for continuous improvement and to secure quality. Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness; checks work to ensure completeness and accuracy.

Counselling and Testing

• Obtain informed consent from clients by providing them with essential information as per the National Department of Health (NDoH) and PEPFAR VMMC/HTS guidelines. 
• Provide age- and culturally appropriate group and individual counselling to clients within language of their understanding.
• Screen patients for Sexually Transmitted Infections (STIs) as per current STI guidelines and Tuberculosis (TB) by asking the four standard TB screening questions and refer patients accordingly.
• Ensure that the key elements of VMMC education are included in counselling sessions (i.e. risks, benefits, description of surgery, explanation of partial protective effect of VMMC procedure, VMMC being a permanent procedure, importance of knowing HIV status, and post-operative care).
• Conduct pre- and post-HIV counselling and testing as per most recent NDoH HTS guidelines.

Clinical Output

• Provide Health Care to all VMMC clients, in line with your Enrolled Nursing scope of practice and WHO/NDOH Guidelines.
• Provide follow-up care in line VMMC SAG/WHO guidelines.
• Conduct wound care management in all VMMC clients
• Conduct and record Pre, and Post-operative care for all clients.

Linkage to Care and Treatment

• Record personal and contact information of newly tested HIV positive clients in the linkage to care and treatment register.
• Conduct Active and/or supported linkage to care and treatment of all newly diagnosed HIV positive clients.
• Ensure all clients tested HIV positive are linked to care and started treatment and record on the register accordingly
• Confirm that all linked clients have reached a care and treatment facility within a week of referral.
• Follow up on all linked clients at one-, three- and six months into care and treatment.
• Verify that all linked clients are still in care and treatment and adhere to their treatment.
• Receive and process all HIV negative clients that are referred from HTS partners for VMMC services. 

Quality Assurance

• Conduct regular proficiency tests on HIV testing kits as per most recent guidelines.
• Ensure participation in HIV Rapid Testing Quality Improvement Initiative (RTQII)
• Conduct quality assurance procedures on each testing kit.  These procedures must include checking the expiry date and integrity of the test kits before use.
• Adhere to the National HIV testing algorithm and process as per the most recent HTS guidelines.
• Ensure all required documents are available for a client to be circumcised
• Ensure the use of job aids during counselling/MMC education
• Ensure all follow-up and review of clients are conducted and documented accordingly.
• Ensure Emergency Management/Referral Protocol are adhered to.
• Ensure completeness of client records
• Adherence to Infection Prevention and Control Standards.
• Assist in making sure that clinic is prepared according to QA requirements.

Reporting

• Properly and accurately record all clients’ essential personal and demographic details in the NDoH client VMMC Input Tool, Right to Care consent form (Lynx Form) and HTS registers.
• Properly and accurately fill in the Right to Care consent forms.
• Ensure that all informed consent forms have been properly signed by clients or their parents / guardians.
• Compile and submit monthly reports of all linked clients as required.
• Compile and submit monthly reports of HTS indicators as per the agreed reporting template and submission deadline.
• Assist in verification of all data before reporting

Business Continuity

• Perform any other relevant and reasonable tasks within your scope of practice which may be required from time to time. 
• Fill in for other counsellors, Admin, Nurses at sites as and when required by line management.
• Keep abreast with RTC Care policies.

Requirements
Required Minimum Experience 
Desirable Experience   

• Enrolled Nurse Certificate 
• Basic Counselling Qualification
• Matric (Senior Certificate)
• Enrolled nurse Certificate
• HTS Certificate (10-day certificate)
• VMMC counselling certificate
• Code B or C1 driver’s license
• Two to three years working experience as an Enrolled Nurse.
• One-year counselling experience.
• Two years counselling experience.
• VMMC - Nursing related and/or HTS-related counselling experience will be advantageous.

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Description

• Right To Care is looking for a suitable qualified clerk to be part of its operations in Northwest, Ngaka Modiri Molema district.

KEY PERFORMANCE AREAS.

DATA MANAGEMENT.

•  Capture and scan all consent and follow-up forms from Right to Care-supported VMMC sites onto various systems.
•  Ensure data accuracy by identifying data quality errors and communicate these to the relevant stakeholders.
•  Submit / escalate daily error reports to the relevant programme staff.
•  Reach daily data capturing targets as set by the relevant programme staff.

Quality Assurance

• Verify the completeness and accuracy of information captured against the source document
• Conduct initial verification of source documents against error template prior to capturing.
• Manage individual follow-ups of queried source documents within one week of initial query.

Reporting

• Obtain and report daily, weekly, monthly and quarterly statistics from supported VMMC sites as per agreed deadlines and reporting criteria.
• Compile and submit standardised and ad-hoc reports to head office.
• Compile and submit standardised weekly status reports to head office.
• Review and prepare national VMMC registers for Department of Health quarterly submissions.

Administration

• Order VMMC-related materials and forms as required by the clinical and data teams.
• Ensure that data capturing administration is completed as per the agreed checklist / standard operating procedure.
• Complete and submit monthly vehicle checklists and fuel slips.
• Manage petty cash inclusive of monthly reconciliation reporting to finance.
• Facilitate all procurement requests on behalf of district teams.
• Page 4 of 5

Office Management

• Coordinate travel and meetings as per requests from District Programme Coordinators and District teams.
• Manage assets and warehousing by receiving and transferring assets and keeping inventories up to date.
• Assure quality of storerooms in district offices and/or hospitals by administering stock control visits.
• Administer vehicle maintenance as per requests received from district teams.
• Implement day-to-day office management duties including (but not limited to) cleaning oversight, safety and security, hospitality and filing.

Requirements
REQUIREMENTS.

• Matric (Senior Certificate)
• A relevant certificate in Office Administration
• A tertiary qualification (diploma / degree) in a relevant field.
• Computer literacy and working knowledge of various Microsoft Office (specifically Microsoft Excel) packages
• Minimum of two years office administrative support and VMMC data handling experience required.
• Three to five years office administration and / or VMMC data handling experience

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Description

• Maintain and respond to QA assessments.
• Implement Voluntary Male Circumcision Programme at facility level in accordance with Provincial and South African national guide.
• Ensure Comprehensive package of VMMC services available.
• Management of VMMC related adverse events.
• Participate in research projects relevant to the specific field.
• Liaise with the Outreach Officer and Social Mobilisers to ensure effective recruitment of clients.
• Keep abreast with developments in the field.
• Familiar with legislation, standards, policies, and procedures

Requirements

• Bachelor’s Degree in clinical Associate or bachelor’s degree in Clinical Medical Practice
• At least 1-year experience in Public Health setting
• At least 1-year experience in a surgical setting at Medical Male Circumcision facility

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Description

• Maintain and respond to QA assessments.
• Implement Voluntary Male Circumcision Programme at facility level in accordance with Provincial and South African national guide.
• Ensure Comprehensive package of VMMC services available.
• Management of VMMC related adverse events.
• Participate in research projects relevant to the specific field.
• Liaise with the Outreach Officer and Social Mobilisers to ensure effective recruitment of clients.
• Keep abreast with developments in the field.
• Familiar with legislation, standards, policies, and procedures

Requirements

• Bachelor’s Degree in clinical Associate or bachelor’s degree in Clinical Medical Practice
• At least 1-year experience in Public Health setting
• At least 1-year experience in a surgical setting at Medical Male Circumcision facility

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Description
Accountability

• Takes responsibility for all work activities and personal actions.
• Follow through on commitments, implement decisions that have been agreed upon and maintain confidentiality with sensitive information. 

Communication

• Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback.
• Keeps others informed as appropriate. 

Cultural Awareness

• Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics; treats all people fairly and consistently; effectively works with people from diverse backgrounds by treating them with dignity and respect.

Ethics and Integrity

• Earns others' trust and respect through consistent honesty and professionalism in all interactions.  
• Respects and maintains confidentiality.  
• Tells the truth and is honest in all dealings. 

Interpersonal Relationships and Self-Awareness

• Thinks carefully about the likely effect on others of one's words, actions, appearance and mode of behaviour.
• Maintains stable performance and emotional control when faced with opposition, pressure, hostility from others and/or stressful conditions

Knowledge of the Job

• Possesses, acquires and maintains the technical/professional expertise required to do the job effectively.

Professionalism

• Demonstrates self-control by maintaining composure and keeping emotions in check even in very difficult situations; deals calmly and effectively with stressful situations. 

Quality of Work & Accuracy

• Setting high quality standards and striving for continuous improvement and to secure quality. 

Counselling and Testing

• Obtain informed consent from clients by providing them with essential information as per the National Department of Health (NDoH) and PEPFAR VMMC/HTS guidelines. 
• Provide age- and culturally appropriate group and individual counselling to clients within language of their understanding.
• Screen patients for Sexually Transmitted Infections (STIs) as per current STI guidelines and Tuberculosis (TB) by asking the four standard TB screening questions and refer patients accordingly.
• Ensure that the key elements of VMMC education are included in counselling sessions (i.e. risks, benefits, description of surgery, explanation of partial protective effect of VMMC procedure, VMMC being a permanent procedure, importance of knowing HIV status, and post-operative care).
• Conduct pre- and post-HIV counselling and testing as per most recent NDoH HTS guidelines.
• Respect and ensure client confidentiality

Clinical Output

• Provide Health Care to all VMMC clients, in line with your Enrolled Nursing scope of practice and WHO/NDOH Guidelines.
• Provide follow-up care in line VMMC SAG/WHO guidelines.
• Conduct wound care management in all VMMC clients.
• Conduct and record Pre, and Post-operative care for all clients.
• Provide health education to all clients.

Linkage to Care and Treatment

• Record personal and contact information of newly tested HIV positive clients in the linkage to care and treatment register.
• Conduct Active and/or supported linkage to care and treatment of all newly diagnosed HIV positive clients.
• Ensure all clients tested HIV positive are linked to care and started treatment and record on the register accordingly
• Confirm that all linked clients have reached a care and treatment facility within a week of referral.
• Follow up on all linked clients at one-, three- and six months into care and treatment.
• Verify that all linked clients are still in care and treatment and adhere to their treatment.
• Receive and process all HIV negative clients that are referred from HTS partners for VMMC services. Quality Assurance
• Conduct regular proficiency tests on HIV testing kits as per most recent guidelines.
• Ensure participation in HIV Rapid Testing Quality Improvement Initiative (RTQII)
• Conduct quality assurance procedures on each testing kit.  These procedures must include checking the expiry date and integrity of the test kits before use.
• Adhere to the National HIV testing algorithm and process as per the most recent HTS guidelines.
• Ensure all required documents are available for a client to be circumcised
• Ensure the use of job aids during counselling/MMC education
• Ensure all follow-up and review of clients are conducted and documented accordingly.
• Ensure Emergency Management/Referral Protocol are adhered to.
• Ensure completeness of client records
• Adherence to Infection Prevention and Control Standards.
• Assist in making sure that clinic is prepared according to QA requirements.
• Adhere to the set standards of the program

Reporting

• Properly and accurately record all clients’ essential personal and demographic details in the NDoH client VMMC Input Tool, Right to Care consent form (Lynx Form) and HTS registers.
• Properly and accurately fill in the Right to Care consent forms.
• Ensure that all informed consent forms have been properly signed by clients or their parents / guardians.
• Business Continuity
• Perform any other relevant and reasonable tasks within your scope of practice which may be required from time to time. 
• Fill in for other counsellors, Admin, Nurses at sites as and when required by line management.
• Keep abreast with RTC Care policies.

Requirements

Required Minimum Qualifications

• Enrolled Nurse Certificate 
• Basic Counselling Qualification 

Desirable Qualifications

• Matric (Senior Certificate)
• Enrolled nurse Certificate
• HTS Certificate (10-day certificate)
• VMMC counselling certificate
• Code B or C1 driver’s license

Required Minimum Experience

• Two to three years working experience as an Enrolled Nurse.
• One-year counselling experience.
• Desirable Experience
• Two years counselling experience.
• VMMC - Nursing related and/or HTS-related counselling experience will be advantageous.

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Description

• Implement Voluntary Male Circumcision Programme (VMMC) at facility level in accordance with provincial and SA national guidelines
• Ensure comprehensive package of VMMC services available
• Maintain and respond to QA assessments
• Chair/attend staff meetings
• Ensure all Circumcised Clients are followed up as per SA/WHO guidelines
• Management of VMMC related adverse events effectively
• Keep abreast with present developments in the field
• To participate in research projects relevant to the specific field.
• Liaise with the outreach officer and field recruiters to ensure effective recruitment   of clients
• Support establishment of new sites
• In-service training and mentorship of the MOVE team at the sites
• Clinical guidance to management.
• Keep abreast with present developments in the field
• Support and participate in demand creation activities
• Familiarise self with rules and regulations of the Health Act and other relevant legislation.
• Familiarise self with Right to Care standards, policies and procedures.

Requirements

• Clinical Associate Degree (Bachelor of Clinical Medical Practice)
• VMMC Training course
• 1 year experience in VMMC
• 1 Year experience in public health setting

go to method of application »

Description

Program Output

• Ensure comprehensive package of VMMC services available
• Maintain and respond to QA assessments
• Chair/attend staff meetings
• Ensure management of VMMC related adverse events
• Provide age- and culturally appropriate group and individual counselling to clients within language of their understanding.
• Conduct pre- and post-HIV counselling and testing as per most recent NDoH HTS guidelines
• Ensure MMC targets for all facilities supported are met
• Liaise with the Demand Creation officer and field recruiters to ensure effective recruitment of clients
• Support establishment of new sites
• Support and participate in demand creation activities
• Align demand creation and clinical efforts to ensure collaboration in working towards targets.
• Provide coaching and mentorship to Demand Creation Officers and Social Mobilisers regarding demand creation programme performance
• Ensure availability of suppliers and equipment’s
• Develop and implement planning and reporting systems for the VMMC MOVE team to ensure that they perform and reach allocated targets
• Ensure vehicle inspection is done weekly, and report is submitted to line manager
• Draft an annual operational plan
• Working with a demand creation team draft a demand creation plan as required
• Ensure stock and suppliers management/control and timely reporting of any missing or broken to line manager
• Ensure availability of suppliers and equipment’s 

Clinical output

• Implement Voluntary Male Circumcision Programme (VMMC) at facility level in accordance with provincial and SA national guidelines
• Ensure comprehensive package of VMMC services available
• Maintain and respond to QA assessments
• Ensure all Circumcised Clients are followed up as per SA/WHO guidelines
• Management of VMMC related adverse events effectively
• Obtain informed consent from clients by providing them with essential information as per the National Department of Health (NDoH) and PEPFAR VMMC/HTS guidelines. 
• Provide age- and culturally appropriate group and individual counselling to clients within language of their understanding.
• Screen patients for Sexually Transmitted Infections (STIs) as per current STI guidelines and Tuberculosis (TB) by asking the four standard TB screening questions and refer patients accordingly.
• Ensure that the key elements of VMMC education are included in counselling sessions (i.e. risks, benefits, description of surgery, explanation of partial protective effect of VMMC procedure, VMMC being a permanent procedure, importance of knowing HIV status, and post-operative care).
• Conduct pre- and post-HIV counselling and testing as per most recent NDoH HTS guidelines.

Linkage to Care and Treatment

• Record personal and contact information of newly tested HIV positive clients in the linkage to care and treatment register.
• Conduct Active and/or supported linkage to care and treatment of all newly diagnosed HIV positive clients.
• Ensure all clients tested HIV positive are linked to care and started treatment and record on the register accordingly
• Confirm that all linked clients have reached a care and treatment facility within a week of referral.
• Follow up on all linked clients at one-, three- and six months into care and treatment.
• Verify that all linked clients are still in care and treatment and adhere to their treatment.
• Receive and process all HIV negative clients that are referred from HTS partners for VMMC services. 

Quality Assurance

• Ensure all source documents are available and well utilised by the Roving team.
• Ensure utilisation of PPE materials by all staff at the facility.
• Ensure clinical staff conducts Medical Circumcision in line with Minimum Surgical Procedure Standards.
• Ensure adherence to Infection Prevention and Control Standards.
• Ensure all follow-up and review of clients are conducted and documented accordingly.
• Ensure availability and correct Supply Chain Management processes of Supplies, Equipment and Environment.
• Ensure Emergency Management/Referral Protocol are adhered to.
• Assist in verification of all data before reporting.

Monitoring and Evaluation

• Ensure proper collection of data in all supported facilities
• Ensure completion of all VMMC source documents
• Ensure data for all supported facilities is captured on Right to Care system and on DHIS
• Ensure data is reported using Right to Care and DOH reporting tools and in line with the timelines
• Ensure all client files are audited
• Ensure monthly verification is done with DOH for accurate reporting 

Reporting

• Compile and submit standardised progress report of the Roving team weekly to line Manager.
• Review all follow-up source documents for completeness and outcome management.
• Ensure that all the outcomes of referred clients are correctly documented.
• Ensure that all Registers are reviewed and prepared for Department of Health quarterly submissions.
• Provide reports to Sub-District and all facilities supported
• Report any challenges and developments to your immediate Line Manager, all site decisions to be communicate and approved by your Line Manager.
• Report any policy violation
• Report all vehicle incidents/accidents and ensure documentation of reports to your line manager
• Submit standardised progress report of the Roving team weekly to line Manager.
• Report any policy violation
• Report all vehicle incidents/accidents and ensure documentation of reports to your line manager 

Staff Management

• Management and coordination of the MMC Clinical, demand creation and social mobilisation team.
• Create and managing of Roving Team’s facility Roving schedule.
• Identification of training needs of staff and scheduling of appropriate trainings.
• Ensure staff time management.
• Supervise all staff and ensure adherence to VMMC SAG/WHO standards.
• Mentor and supervise all locum staff.
• Manage locum data base.
• Coordinate staff in-service Training.
• Ensure that all drivers adhere to RTC vehicle policy.

Stakeholder Management

• Key stakeholder engagement including participation at Sub-District and facility activities.
• Ensure Training and mentorship of all DOH district staff on MMC program. 
• Ensure Organizational representation in all Sub-District by having activities done. 
• Participate in DOH Sub-district and facility Meetings to ensure alignment of the VMMC program with district activities.
• Ensure and maintain cordial relationship with Sub-District and all facilities supported  

Business Continuity

• Perform any other relevant and reasonable tasks which may be required from time to time. 
• Fill in for other counsellors, Admin, Nurses at sites as and when required by line management.
• Assist in collection and delivering of clients
• Familiarise self with rules and regulations of the Health Act and other relevant legislation.
• Familiarise self with Right to Care standards, policies and procedures.

Requirements

• Diploma in Nursing (General, Community, Psychiatry) and Midwifery.
• A Diploma in Nursing and VMMC Certificate.
• Two to three years working experience as Professional Nurse in the surgical environment.
• Two years NGO working experience, Infection Control Certificate, VMMC Certificate, HIV Management Certificate.